TeamKeeper

RATING:

4.6

(95)

About TeamKeeper

TeamKeeper, formerly known as Clockwise, is a time and attendance solution suitable for companies of all sizes in sectors such as legal, accounting, consulting, staffing and professional organizations. Key features include time and attendance tracking, mobile apps, leave management, pay stub management and HR tools. TeamKeeper time clocks support multiple inputs such as biometric, pin codes, card swipes and proximity. Users can log time on desktop devices or through the TeamKeeper mobile app, and entries can include data on jobs, projects and tasks. Automatic overtime, multi-tiered approvals, percentage allocations and email alerts are also included. Leave management tools include pre-populated holiday calendars, and supported leave types include accrual-based, earne...

TeamKeeper Pricing

Free Customized Setup: $0 per month and user Standard Clockwise Package: $5 per month and user ($75 / 15 User Monthly Minimum, tiered on-premise pricing available upon request) Premium Clockwise Package: $7 per month and user ($105 / 15 User Monthly Minimum tiered on-premise pricing available upon request)

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Available

Timesheet
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TeamKeeper Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TeamKeeper

1 - 5 of 95 Reviews

Mustafa

Information Technology and Services, 501 - 1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2022

Clockwise review

Duane

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Simple, easy, and great support

We have a dispersed employee base which at one time need time-keeping support in 7 states from Hawaii to the Virginia. Clockwise allowed us to get that function at the most cost effect price point. We are a firm that works federal contracts and the fact that Clockwise is DCAA compliant solves one of the issues with doing Cost Plus federal contracts in the future.

PROS

The simple tool and it's easy access via the web was complemented by the prompt and outstanding support received when there was a need to call the HelpDesk. Whenever I needed telephonic support, the HelpDesk representative, who was extremely knowledgeable, stayed with the issue to resolution. I have to point out that almost all of my calls revolved around me enter some data or configuration incorrectly and not because of some fault with the GHG system.

CONS

While the system is easy to use and gets great support, the only thing I wish was done a little better would be error diagnostic tools prior to having to call support. That would reduce the number of calls I would have had to make, even though the support was great once I did call.

Reason for choosing TeamKeeper

Price, functionality, web based, and ease of use.

Vendor Response

Thank you very much for being one of our great customers using Clockwise. We are making strategic steps to make the process easier for your team. Looking to add more features to our Audit trail and other parts of the software. More to come!

Replied July 2019

Tyler

Computer Networking, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Great product that has everything we need

Great experience with Clockwise and we look forward to being a customer of theirs, and growing with them, for a long time.

PROS

Clockwise is very easy to use both as a user and as an administrator. As a small company we wanted a timekeeping solution that would fit within our budget and Clockwise has all the capabilities we need. The BEST part about this solutions is the customer service. We have added a few custom touches, such as reports for our employees to run and our own domain, and they have been more than helpful and accommodating. I highly recommend all around.

CONS

There are few cons, but as an administrator the interface is a little repetitive having the same options in multiple places. The biggest con is the appearance. We definitely prefer function over fashion, but it could be a little prettier for the end user/employees.

Reason for choosing TeamKeeper

Way more cost effective and simple. It does not add on services we do not use or need.

Reasons for switching to TeamKeeper

It was not DCAA compliant.

Vendor Response

Hello, we are extremely happy to have you as a loyal customer and are able to provide you a software that has performed and has been capable to fit your needs. We look forward to continuing to serve you in the future.

Replied November 2020

Beverly

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2017

I would just assume have a time-clock punch in at the front door. Dollars are too easily lost.

PROS

...,??? The jury is still out on this one. I do somewhat like that blank forms can be uploaded for employee use.

CONS

Dollars are to easily lost, as you can only clock in once you reach you off, assuming you can log on without error or a bunch of ad-ware is not blocking you from getting to Clockwise. Then you better not have a brain fog and forget you password, ( As you are already required to remember other passwords which have to be reset every 90 days or so). In addition, don't accidentally hit "Log In" instead of Clock In, now you have to start over. Additionally, you now have management adding all kinds of uncompromising and unnecessary rules for signing in/out or forgetting to sign in/out, (Mainly because it doesn't affect them). Yes, I think Clockwise might work in an ideal situation but because you have humans using the software it's not so ideal. Now, obviously I'm not management so let's just put it out there. I don't need my time micro-managed. If I'm doing my job ease off!! For those who are not doing their job and spend less time on the job than away from the job, deal with them. I don't want to suffer for their ineffectiveness. Also, just my opinion, if someone is slacking on the job find out where they learned it from and go from there. It's probably something they observed in the work place.

Vendor Response

I am sorry your experience of Clockwise has not been a helpful one so far. Clockwise provides automated DCAA compliant timekeeping abilities with many flexible features and customizations, but we cannot answer to how your management uses Clockwise or the policies that they enforce with it. From your review I can see that you are not happy with the *idea* of a product like Clockwise. If you have a more specific problem with our product, please feel free to contact Clockwise Customer Support and we will be glad to help.

Replied September 2018

Bob

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Excellent product and great value...

Very satisfied with it and with support - very helpful when we needed features added.

PROS

Easy to use, tracks time as we need to, allowing us to break up by customer, project within customer, and project within corporate, as well as leave (holidays, vacation, sick). Also, the News feature is great to get corporate news out - not everyone checks their email, but everyone has to enter time, so they have to see the news posted first. This is a very valuable feature, which we wish were a little more robust.

CONS

The News feature could be more robust - "blows up" on us if we put too many characters in - we use this feature extensively and find it very valuable.

Reason for choosing TeamKeeper

It had the features we needed and the price was better than competitors.

Vendor Response

Thank you very much for taking time to leave us this amazing review. Here at Clockwise we value your time and your employees. We plan to continue to offer you an exceptional and innovative productive backed by our great Application Support team. Please feel free to contact our support team and they can open a ticket for our development to look further into the News feature issue. That feature is important to you so it is important to us to make sure it works for you every time you need it. Should you have any questions for feedback in the future please free to reach out to us. Thank you,

Replied October 2022