We have a dispersed employee base which at one time need time-keeping support in 7 states from Hawaii to the Virginia. Clockwise allowed us to get that function at the most cost effect price point. We are a firm that works federal contracts and the fact that Clockwise is DCAA compliant solves one of the issues with doing Cost Plus federal contracts in the future.

The simple tool and it's easy access via the web was complemented by the prompt and outstanding support received when there was a need to call the HelpDesk. Whenever I needed telephonic support, the HelpDesk representative, who was extremely knowledgeable, stayed with the issue to resolution. I have to point out that almost all of my calls revolved around me enter some data or configuration incorrectly and not because of some fault with the GHG system.

While the system is easy to use and gets great support, the only thing I wish was done a little better would be error diagnostic tools prior to having to call support. That would reduce the number of calls I would have had to make, even though the support was great once I did call.

Great experience with Clockwise and we look forward to being a customer of theirs, and growing with them, for a long time.

Clockwise is very easy to use both as a user and as an administrator. As a small company we wanted a timekeeping solution that would fit within our budget and Clockwise has all the capabilities we need. The BEST part about this solutions is the customer service. We have added a few custom touches, such as reports for our employees to run and our own domain, and they have been more than helpful and accommodating. I highly recommend all around.

There are few cons, but as an administrator the interface is a little repetitive having the same options in multiple places. The biggest con is the appearance. We definitely prefer function over fashion, but it could be a little prettier for the end user/employees.

...,??? The jury is still out on this one. I do somewhat like that blank forms can be uploaded for employee use.

Dollars are to easily lost, as you can only clock in once you reach you off, assuming you can log on without error or a bunch of ad-ware is not blocking you from getting to Clockwise. Then you better not have a brain fog and forget you password, ( As you are already required to remember other passwords which have to be reset every 90 days or so). In addition, don't accidentally hit "Log In" instead of Clock In, now you have to start over. Additionally, you now have management adding all kinds of uncompromising and unnecessary rules for signing in/out or forgetting to sign in/out, (Mainly because it doesn't affect them). Yes, I think Clockwise might work in an ideal situation but because you have humans using the software it's not so ideal. Now, obviously I'm not management so let's just put it out there. I don't need my time micro-managed. If I'm doing my job ease off!! For those who are not doing their job and spend less time on the job than away from the job, deal with them. I don't want to suffer for their ineffectiveness. Also, just my opinion, if someone is slacking on the job find out where they learned it from and go from there. It's probably something they observed in the work place.

Very satisfied with it and with support - very helpful when we needed features added.

Easy to use, tracks time as we need to, allowing us to break up by customer, project within customer, and project within corporate, as well as leave (holidays, vacation, sick). Also, the News feature is great to get corporate news out - not everyone checks their email, but everyone has to enter time, so they have to see the news posted first. This is a very valuable feature, which we wish were a little more robust.

The News feature could be more robust - "blows up" on us if we put too many characters in - we use this feature extensively and find it very valuable.