Clockwise Software

4.67 / 5 (21)

Our advisors have recommended this product 19 times in the last 30 days

About Clockwise


Clockwise is a time and attendance solution suitable for companies of all sizes in sectors such as legal, accounting, consulting, staffing and professional organizations. Key features include time and attendance tracking, mobile apps, leave management, pay stub management and HR tools. 

Clockwise time clocks support multiple inputs such as biometric, pin codes, card swipes and proximity. Users can log time on desktop devices or through the Clockwise mobile app, and entries can include data on jobs, projects and tasks. Automatic overtime, multi-tiered approvals, percentage allocations and email alerts are also included.

Leave management tools include pre-populated holiday calendars, and supported leave types include accrual-based, earned and flat leave. Employees can also access digital pay stubs and W2s. Integrations include Quickbooks, ADP, Deltek, Microsoft Dynamics, Millenium, Paychex, Peachtree, Sage Product Line, Tyler Technologies and more. The solution is DCAA compliant.

Support is offered via email and over the phone. Pricing is per user per month.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

21 Reviews of Clockwise

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(16)

4 stars

(3)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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September 2018

Tanya from Primary Care Centers of Eastern Ky

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2018

My day is so much easier now!

The system set up was quick and painless. Support is very prompt and responsive. This system has made my job so much easier!

Pros

Clockwise is a fairly easy to use, intuitive system. I had a brief call with the implementation team, then I was off and running! I have also found it very reliable, no glitches to speak of at all. I work for a mid-sized (300 employees) privately owned company. The system offers all the features I needed; it actually offers much more than I needed.

Cons

The user training could be beefed up some. When I find myself calling support it's usually for things I don't do often (such as creating new departments and cost codes). A detailed user guide would be helpful.

Response from GHG of GHG Corporation

Replied September 2018

This is so great to hear and we are looking toward ways to make your day much easier. We are glad to announce our training and how-to videos that are soon to be released. In the meantime you can view our comprehensive user guides at the following link https://www.goclockwise.com/resources/

August 2018

Diana from NovaWurks, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Superb tracking of time sheets

We export all of out time keeping data to QuickBooks. This is a wonderful tool that makes the transfer of data amazingly simple. Since we support Government contracts, this timekeeping software meets all the needs set on us by the FAR. We are very happy that we have this tool available for us.

Pros

The is software is super easy to use. Our employees log in to record their hours, request time off, and supervisors approve time sheets. All of it is very easy to understand and accomplish. The Administrative side is easy to set-up and make changes to. Clockwise support staff is quick to respond to our problems and assist as needed.

Cons

The app still is not very user-friendly.

Response from GHG of GHG Corporation

Replied August 2018

You are happy to have our tool. We are happy to have YOU. Please feel free to drop us a few lines of your suggestion(s) and improvements about our app functionality for the end-user. Your input is most appreciated. Have a wonderful day and thank you being a superb customer.

August 2018

Eric from Inspyir LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Inspyir Clockwise Review

Customer service is outstanding. Easy and quick setup. Been using Clockwise for over 3 years, and will likely never leave.

Pros

DCAA compliant, easy to use for employees, easy for admins to set up and modify charge codes.

Cons

No mobile app yet. Mobile app would permit those employees who work at sites without internet access to easily complete timesheets as soon as they walk out the door.

Response from GHG of GHG Corporation

Replied September 2018

Great news! Clockwise has mobile apps in beta test for iOS and Android. We should release later this year. If you would like your employees to have access to the beta test version of Clockwise Mobile, contact our customer support. Thanks for the great review!

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2018

Good value for the price

My overall experience has been great. It was easy to set up. I received an adequate amount of assistance during the process. Any time I have a problem, it is solved quickly.

Pros

Very easy to use for employees and administrator. Great way to communicate with employees through the "News" feature.

Cons

Program is not compatible with Microsoft. It would be much easier to be able to copy and paste a document into the "News" area of the program instead of having to type it in every time.

Response from GHG of GHG Corporation

Replied September 2018

Thanks so much for your review. We are pleased that you are happy with Clockwise! We're sorry to hear you're having to retype your Word documents into the News feature of Clockwise. Try copying your text from Word into a plain text editor like Notepad, then copy and paste into the News. Word documents have lots of special formatting characters that interfere with the webpage code. Copying your content as plain text will help things go more smoothly for you. And, as always, call our great Clockwise Customer Support team if you need further help.

August 2018

Ann from Thermal Management Technologies LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Clockwise

We started using Clockwise because we needed a DCAA approved time system. When we were audited the auditor said he was glad we were using this system.

Pros

The software is easy to use and easy to access.

Cons

Some employees would like to have a mobile app.

Response from GHG of GHG Corporation

Replied September 2018

Great news! Clockwise has mobile apps in iOS and Android in beta test right now, preparing for a Q4 release. If you would like for your employees to be able to use the beta version of Clockwise Mobile, just contact our customer support and they can get you set up. Thanks for being a Clockwise customer!

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

GHG Clockwise Review

Pros

Easy to setup; everyone has easy access; keeps track of PTO very accurately.

Cons

Difficult to link time report outputs to our Thompson Reuters myPay Solutions payroll software.

Response from GHG of GHG Corporation

Replied August 2018

I am happy to hear that have been able to accurately track your PTO and access has been reliable and efficient. I would really like to find a solution to the outputs for the myPay Solution payroll import. Please feel free to contact Clockwise Technical Support and they will be able to solve this issue. Thank you.

August 2018

Michael from Innovative Engineering Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

August 2018

Good timesheet program

Pros

Interfaces with Quickbooks
DCAA compliant
Simple to use

Cons

Limited reports
Reports somewhat difficult to prepare

Response from GHG of GHG Corporation

Replied September 2018

Thank you for your review and, especially, thank you for being a Clockwise customer! Just to let you know, we are working on substantial improvements to our product's reporting system and will have something ready for customers early next year. In the meanwhile, I invite you to call our customer service team so we can help you improve your experience of our current reporting function.

August 2018

Christina from Goliad County

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Easy to use

excellent choice!

Pros

Very user friendly and when I do have a question, customer support is outstanding!

Cons

I don't have anything negative to share.

Response from GHG of GHG Corporation

Replied August 2018

It is an honor to provide you and your staff with a time and attendance solution that meets your requirements and needs each and every time you need. We will continue to provide you an excellent product and even better support in the future.

June 2017

Beverly from Multi-County Community Service Agency

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

June 2017

I would just assume have a time-clock punch in at the front door. Dollars are too easily lost.

Pros

...,??? The jury is still out on this one. I do somewhat like that blank forms can be uploaded for employee use.

Cons

Dollars are to easily lost, as you can only clock in once you reach you off, assuming you can log on without error or a bunch of ad-ware is not blocking you from getting to Clockwise. Then you better not have a brain fog and forget you password, ( As you are already required to remember other passwords which have to be reset every 90 days or so). In addition, don't accidentally hit "Log In" instead of Clock In, now you have to start over. Additionally, you now have management adding all kinds of uncompromising and unnecessary rules for signing in/out or forgetting to sign in/out, (Mainly because it doesn't affect them).
Yes, I think Clockwise might work in an ideal situation but because you have humans using the software it's not so ideal. Now, obviously I'm not management so let's just put it out there. I don't need my time micro-managed. If I'm doing my job ease off!! For those who are not doing their job and spend less time on the job than away from the job, deal with them. I don't want to suffer for their ineffectiveness. Also, just my opinion, if someone is slacking on the job find out where they learned it from and go from there. It's probably something they observed in the work place.

Response from GHG of GHG Corporation

Replied September 2018

I am sorry your experience of Clockwise has not been a helpful one so far. Clockwise provides automated DCAA compliant timekeeping abilities with many flexible features and customizations, but we cannot answer to how your management uses Clockwise or the policies that they enforce with it. From your review I can see that you are not happy with the *idea* of a product like Clockwise. If you have a more specific problem with our product, please feel free to contact Clockwise Customer Support and we will be glad to help.

September 2018

Ron from Multi County Community Service Agency, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

September 2018

Ron's Viewpoint

Pros

This software has allowed my HR personnel more ease in performing their function, including tracking leave, vacations, whose late and whose great about getting to the office in a timely maner.

Cons

Nothing yet, since the agency purchased clockwise it has be very functional and user friendly

Response from GHG of GHG Corporation

Replied September 2018