Clockwork Recruiting Software

Clockwork Recruiting Software

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About Clockwork Recruiting

Clockwork Recruiting is a cloud-based human resources solution that helps users conduct recruitment searches and manage placements. Key features include customer-relationship management (CRM), client administration, business development and team management. Designed for small to mid-size businesses, Clockwork Recruiting enables clients to find work, set strategies and manage candidate outreach. Its user interface allows enterprises to engage clients, monitor team performance and leverage business growth. Additionally, the tool allows users to define staff requirements, provide feedback and streamline the search process. Clockwork Recruiting enables users to organize and process data and provide insights into new recruits. The product also helps users with clie...

Clockwork Recruiting Pricing

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Analysis

Clockwork Recruiting User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 49 reviews

Scott

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

December 2020

Excellent product overall. Definitely pleased we purchased it...

The experience has been generally quite good. Purchasing the product is easy and the women we have dealt with in getting a PO have been quite responsive and helpful. I have not had many issues with the software, but on the one or two occasions I did, I could not reach a live person, but only an e-mail address. The person responded in a timely way, but they did so by sending me a link to a video on YouTube to answer my questions. These did answer my questions, but I felt it was a bit impersonal and would have liked to speak with a live Customer Service rep. Again, as with my comment above, this is not going to keep my team from using the product, but it is definitely something Clockwork can improve upon, as the rest of the product experience has been great...

Pros

Very easy to use. Intuitive in all ways. The Long List presentation function is extremely strong and my Executives have responded to it very well. Very easy to upload profiles and resumes, as well as to edit details once a candidate is in the system. Good search functionality - both for candidates and roles (although we do not use all of the functionality, as we are a Software company and not a search firm).

Cons

Clockwork used to work PERFECTLY with LinkedIn, but since LinkedIn changed their formatting, I can no longer use Clockwork with Recruiter. Therefore, I have to find the candidates in Recruiter and then go to their Public profile in order to use the direct input functionality for the software. It is only 1 extra step, so it is not difficult to do so, but it is none-the-less frustrating when I was used to it working perfectly with LinkedIn before... That said, it would not keep me from using the software & I literally just re-upped my licenses for my team a couple of weeks ago...

Reasons for choosing Clockwork Recruiting

Cost / Ease of Use

User Profile

Daniel

Verified reviewer

Company size: 11-50 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Solid ATS for Agency or In-house Recruiting Teams

I've searched high and low for many years to find a tolerable ATS, let alone one that is usable for the slightly unique needs of a small agency like mine, but yet is also affordable. This software seems to have been built with that in mind as it includes an easily set-up client portal and simple user interface for sharing and collaboration.

Pros

- Client portal for sharing with third parties is a bit of a rarity for ATS's and is a must have for talent agencies like mine - Interface is simple and mostly intuitive - Customer Support has been good over the last few years - Not much feature-bloat, most of product is useful and necessary to the recruiting process - Tolerable price for SMBs but can also be used at any size/stage - Decent Google Chrome parsing tool to drop candidate's info in to the system from your web browser

Cons

- A bit bare-bones, no slick or flashy UI - just pretty straight forward recruiting software - Limited CRM functionality; unlikely to double as both a CRM & and ATS - but does a good job at just the ATS part

Reasons for choosing Clockwork Recruiting

Same reasons as above... needed a platform that charges only the parts we actually use, has a 3rd part client portal, a better price point and decent customer support.

Reasons for switching to Clockwork Recruiting

Needed a platform that charges only the parts we actually use, has a 3rd part client portal, a better price point and decent customer support.

Patricia

Company size: 2-10 employees

Industry: Human Resources

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

December 2020

Clockwork Software

Overall I'm a fan of Clockworks, but after using your software for over 4 years it surprises me that there haven't been more updates and enhancements to the software

Pros

I like the look/feel of the software I like contact grabber I like how the Projects are added and organized

Cons

The people search is lacking. I'd like to be able to see things in an Org Chart type of way. I'd love for there to be a way to rank profiles overall rather than just within the search. I'd love a way to categorize profiles after an interview to include: large company/small company experience private/public experience IPO experience Global experience A,B,C,.... - or some way to rank our perceptions of them etc, etc, etc That way I could rank someone after an interview and find them again through sorting I think the reporting features are lacking. I'd love to be able to show clients a print out of candidates by company by role - so they can easily see the extent to which we have broken out their competitor companies. The report that simply lists each profile assigned to the search isn't representative of what I'd like to see for myself and show my clients.

Reasons for choosing Clockwork Recruiting

We liked the interface and the workflow. We liked the email pendulum, the contact grabber and the Tag function. The system seemed to really fit our needs.

Reasons for switching to Clockwork Recruiting

Gild was acquired by Citadel Investments to be used solely as an internal ATS

Leonard

Verified reviewer

Company size: 1 employee

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

December 2020

4-year-plus user, happy with the product

The overall experience has been great. The few times I've had problems, customer support has gotten right on it. Or billing. Or whatever department I'm dealing with. It's been helpful.

Pros

I liked the common-sense organization, the user interface, the client-friendly portal and the customer support. I loved that we could pull info directly from LinkedIn rather than manually entering everything about every candidate.

Cons

A huge draw for me was the LinkedIn information capture. Then in the last year or so, they started distancing themselves from this capture tool, identifying it as "Third party" etc. Well, I still want to be able to accurately capture everything about a candidate in the very early, funnel-filling stages. In other words, I don't want to wait till I have a resume. A huge part of presentation is showing clarity about potential candidates and working hand-in-hand with the client-friendly portal to determine the best fit and direct our efforts the best way. And that part has been broken for some time now. I can get some info, but not in Recruiter. I have to look over my shoulder at the information being distributed into Clockwork to verify accuracy. It's so critical to me, that if it's "third party," then they need to make their own and make it "First party."

Reasons for switching to Clockwork Recruiting

I've used Goldmine, Dynamics, Salesforce and others. I was forming my own firm and didn't really want to use anything I've used before, because none of them were really built for this work. This is the best product I've used.

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Executive Search / Recruitment Software

The first half or my career was in tech & consulting and second half is in executive search supporting tech & consulting firms. Hence, I have considerable exposure to business software solutions from different standpoints. The fact that I felt (and still feel) genuine joy in moving from FileFinder Anywhere to Clockwork was something I did not expect (despite my background).

Pros

- Alignment to executive search workflow / best practices; Clockwork enabled us to simplify several of our processes. - Intuitiveness and ease of navigation. - Efficiency in resource-intensive activities such as LinkedIn / CV parsing and querying / populating assignment long lists. - Response speeds that support real-time discussions with clients and candidates. - Modern, scalable and secure platform.

Cons

Looking forward to upcoming updates in Outlook / Exchange integration and the mobility solution.

Reasons for choosing Clockwork Recruiting

We assessed some great alternatives (particularly Thrive and Encore), but Clockwork was the best aligned and lightest solution for executive search / recruitment by a fair margin.

Reasons for switching to Clockwork Recruiting

- FileFinder Anywhere was so slow that not only did it make real-time discussions impossible, it also meant that we didn't use much of the functionality; it slowed us down. In fact, we realised in hindsight that we were developing workarounds (such as storing documents in cloud storage and not attaching to FileFinder records). - FileFinder is comparatively heavy and cumbersome to navigate, particularly compared with Clockwork - but also in comparison with several of the other solutions that we considered.

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