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Clockwork Recruiting vs Paylocity

Clockwork Recruiting vs Paylocity

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Overall Rating
4.4 (51)
4.3 (873)
Ease-of-Use
4.3 / 5
4.2 / 5
Value for Money
4.3 / 5
4.2 / 5
Customer Support
4.3 / 5
4 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
March 27, 2024
September 4, 2024
Pros/Cons
  • Pros

  • The experience has been generally quite good. Purchasing the product is easy and the women we have dealt with in getting a PO have been quite responsive and helpful.
  • Overall, Clockwork Recruiting is an excellent software and I would recommend to any retained search firm that is looking for a comprehensive project tracking solution.
  • We have found the ease of use and ease of setup to be the best features of the product.
  • Cons

  • The only con we have is the loss of some functionality with software updates. For instance, one update eliminated the option of searching two tags at once.
  • Its incompatibility with LinkedIn recruiter is a bit annoying given that this software is catered to recruiting.
  • Some have found it difficult to access. The interface with LinkedIn is more problematic than it was when I first started using Clockwork.
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  • Pros

  • We continue to look for opportunities to leverage this to our advantage. The level of customer service and availability of helpful resources is by far the best we have experienced.
  • I love many features about Paylocity. The ease of use is outstanding and the dedicated customer support is fantastic.
  • We love the mobile capability for our team. Most features are accessible from smartphones, which helps our technicians in the field.
  • Cons

  • Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went.
  • Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
  • Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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51 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos