What is Cognology?

Cognology is an online people management system for companies with 50 to 20,000 employees. It is designed to help customers automate the management of workforce processes such as onboarding, performance and learning. The software has been developed from the ground up so that modules work seamlessly for HR, managers, and employees.

Cognology integrates with other systems such as HRIS, payroll, recruiting, Activate Directory, Single Sign-On, and more.  The software is highly configurable and includes tools to allow you to design processes and workflows.

Cognology Performance Management employs the latest agile technology for regular check-ins and real-time feedback. It includes goal tracking, competency and capability management, reporting, and aut...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Cognology

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

December 2017

Kathryn from Junction Australia

Verified Reviewer

Company Size: 201-500 employees

Industry: Individual & Family Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Can't speak highly enough about the product and the support received.

Cognology's onboarding solution has been a huge time saver for us.

Pros

The functionality of the onboarding and the overall ease of use when administering. Have also been very impressed with their openness to suggestions for improvement. The staff has loved the fact that they now can manage their employment processes online. Especially useful for as we have over 19 sites to manage employees across.

Cons

Not too much that I don't like and anything that we suggest is a problem is usually fixed. We were one of the first companies to use the onboarding and, of course, with any new product there were some minor issues to work through.

September 2020

JENNIFER from JUNCTION AUSTRALIA

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Cognology On-boarding and Performance

It's been a truly encouraging and rewarding process working with the team from Cognology. Nothing is too much trouble, everything was done in a very timely manner, including during the shutdown of Victoria during the peak Covid-19 period. We now have a streamline recruiting/onboarding system, all variations of contracts are managed using Cognology and now we're about to launch all of the performance management using Cognology,: from development planning, probations and quarterly reviews to the end of year annual review.

Pros

It's extremely user friendly and easy to navigate; integrates with our other systems and offers interactive opportunities for teams to communicate with each other and their manager. We can customize it as we grow to fit with our new requirements and it's uncluttered and a pretty system to look at.

Cons

Any features we thought could be improved or were missing, were altered to our requirements prior to launching.

Reasons for Choosing Cognology

As mentioned, the ease of use, administration and comparable cost, along with the customer service has made this an easy decision to make. It does everything we have asked for and the team are capable of making our suggested changes to customize it for our use.

Reasons for Switching to Cognology

Previous system was encumbent and the reports had to be designed using Crystal and so were unique to each user. Cognology's reports are so easy to run and look at so that anyone can read them easily.

January 2018

Luana from m3property

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2018

We are in our first year of use and have at times found it challenging in respect of setting up.

Pros

Provided a central system in respect of reviews and allows us to be online as opposed to a paper base review system that we previously had.

Cons

Has not been as easy to navigate as we initially thought. In hindsight we would do things differently to get more out of the software.

January 2018

Kathy from The Pharmacy Guild of Australia, Queensland Branch

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Very good from investigating our options to implementation all interaction with the team is positive

We now have a performance management process which is structured, details are documented and all managers and employees use the software and embrace the benefits. A paper-based process is no longer needed which eliminates hard copies of files and also makes record keeping much quicker.

Pros

The best thing is that everything is in one place, the details of performance conversations between the employee and their manager and these details are not lost if one of them leaves the business. Both parties have access to the folders to review at any time, leave feedback, revisit KPI's, and record professional development activities. Also having a system such as this implemented reduces the possibility of performance reviews not happening, the reminder emails and notifications within the program keeps everyone on track and aware of the progression of reviews etc. Managers are finding the platform great to record details of any performance management any conversations they have with their team, meaning if we have to move to more formal processes we have thorough records of previous meetings etc. Much less paperwork!

Cons

I cannot say there is anything that we have come across with the software that we don't like. At some times it appears to run slowly but we haven't felt the need to investigate this further as it has only been mentioned occasionally by some users.

September 2020

Penny from L3 Oceania

Company Size: 51-200 employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Great Australian Product

We went from a clunky paper-based system to the Cognology system without many teething problems. They system was well received and made tracking performance and learning simple. We now have 100% compliance to performance reviews and online training. New employees comment of how good the system is.

Pros

The set up and customisation of this software to use in our organisation was relatively easy. The customer representative was extremely helpful and spent the time to train us to use the software effectively. As an administrator of your database you are able to make changes quickly and sort out any user problems effectively. The system itself is easy to use, therefore it was easy to roll out to the whole organisation.

Cons

We had some initial problems when setting up the system, however these were taken into account and often addressed in the next upgrade.

Reasons for Choosing Cognology

Australian product. Ease of use. Value for money. Control of our own data.