Common Benefits from Common Census platform is a platform that allows for open enrollment management and year-round benefits administration for organizations ranging from 10 to 250,000 employees.
After initial setup, where company structure, benefits and employee eligibility are preloaded into the system, human resources (HR) departments can add new hires, edit employees and enable self-service so employees can view benefits information and request any changes themselves.
The software offers an extensive portfolio of voluntary and ancillary products, along with video coaches and documents to help employees make more informed benefits decisions. Necessary documents, such as employee statements, payroll deduction confirmations and benefit statements, are also built into the system.
Common Benefits also features over 50 built-in reports, as well as functionality for custom exports, which users can automate or run manually to send data to insurance carriers and payroll vendors. It also includes a HIPAA-compliant messaging system, and navigation is available in 16 languages to accommodate a diverse workforce. This product is available for Web-based or on-premise deployment.
Shawn from ERG
I have had a 15 year relationship with Common Census and have always found the system simple to use and extremely easy to deploy.
CARLA from TOTAL BENEFIT SOLUTIONS
Love working with the system and our support and all the other staff members.
My only complaint is the reporting system. It needs more pre-built global reports and a better structure for building your own in the system. Not enough explanation of which report works best for what outcome.
Archie from Total Benefit Solutions
Employees number: 11-50 employees
Common Census is a great technology partner who's product fills our needs and who's customer service is ready when needed. The features of their platform lead us to use them on many of our cases!
Flexibility, options and customer service.
Time needed to produce EDI files.
These are good people and they care about their customers!
John from National Benefits Group of America, Inc.
Employees number: 11-50 employees
My company has been using and providing our clients with the Common Census enrollment/ben admin platform for over a decade. During that time we have consistently been impressed with the team from Westbrook, Maine, as well as their flexible system. Common Census allows producers and employers the ability to manage annual and ongoing enrollment, life event processing, and EDI file feeds via a flexible suite of tools that can accommodate nearly any benefit configuration.
Attractive pricing (sometimes free!), intuitive navigation, simple build process, responsive home office team, willingness to evaluate "out-of-the-box" solutions, integrated with numerous insurance carriers, multi-language support... There is a lot to like.
Perhaps not as "flashy" as other platforms. This is not a true negative, in my opinion, as many other platforms offer lots of bells and whistles that are seldom utilized by HR or employees, and can detract from the true objective, which is selecting benefits. Some may lament the lack of flashier decision support tools, but I don't.
Common Census offers a great training class for organizations that want to learn how to build on their platform. It is well-run, easy to understand, and will empower you to create or update benefits and reports on your own. Highly recommended, especially for those that want to market the platform to their own clients.
Response: Common Census, Common Census
Date: August 2016
We greatly appreciate the feedback on our platform and your loyalty as a customer over the years. We strive to improve our features based on all the feedback we receive. We are also please to announce that in this upcoming Q4 of 2016, we will be releasing a updated version of our employee self-service site which will be mobile responsive.