Common Benefits

Gusto

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Ratings & Reviews

Overall Rating

4.38 / 5 (16)

4.67 / 5 (2,397)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

September 12, 2019

June 4, 2020

Pros/Cons

  • Pros

  • I love the enrollment setup. It makes it very easy to bring in a new group/enrollment.

  • The software is incredibly user-friendly on both the system setup and end-user side. The attentive customer support provided is above all others in the industry that I’ve experienced!

  • Cons

  • I think it could have been a bit more robust. EDI connectivity took a long time to set up.

  • It doesn't integrate with some of the other carrier-sponsored technology.

  • Pros

  • The interface was friendly and fun. Easy to hire and fire. The breakdown of taxes was easy to understand.

  • I really enjoy this program, everything is easy to find and very user friendly.

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

71 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots