All Connecteam Reviews
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Connecteam Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.6
Value for money
4.5
Functionality
4.5
Pros
"The strongest asset about Connecteam is the ability to fully customize the schedule including reports, schedules, job titles and subtitles."
"Connecteam offers an easy-to-read schedule layout and accurate time tracking for all staff, making it especially useful for monitoring labor across our different departments."
"So far, we are really enjoying Connecteam and like the ability to keep our employees easily informed, celebrate birthdays etc, and especially the training/knowledge sections where we can add info they can access quickly when they need to know something."
Cons
"The login hours feature can be problematic at times. If a staff member forgets to sign out, the hours can get mixed up and show extremely high numbers (for example, indicating that someone worked 20–30 hours over a weekend)."
"My two dislikes about Connecteam are having to pay per active user. As we are running a labor company, workforce fluctuates frequently and it is difficult to budget when the billing is constantly changing."
"I am personally not a fan of when it disconnects a shift from the whole chain when you have to make a change to that specific shift, and that there has to be someone on the shift no matter what (we have days where there are no classes due to Holidays)."
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