--- title: "Connecteam Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Connecteam. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Connecteam is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/connecteam-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) / Connecteam Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/connecteam-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/connecteam-profile/alternatives/) # Connecteam User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 5,311 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 3,678 reviews (69%) - 4 stars: 1,403 reviews (26%) - 3 stars: 191 reviews (4%) - 2 stars: 23 reviews (0%) - 1 star: 16 reviews (0%) ### Most mentioned pros - It has many options to customize the way you keep track of time, tasks, and helps with having internal communication within the platform's chat feature. - The platform delivers a strong, user-friendly mobile and web experience for frontline teams, making scheduling, time tracking, and team communication simple and reliable. - The tool has great time tracking capability so we are able to ensure employees reports to their duties on time through the clock in/out time which promotes to high productivity. ### Most mentioned cons - What I liked least about Connecteam is that it sometimes goes down or experiences technical issues, which can be frustrating when trying to communicate with the team or access important information. When the system is unavailable, it can delay tasks and make it difficult for employees to check schedules, complete assignments, or receive updates. - It works well for me the scheduler from my computer, but it is not the best application for our field crew because of the large context the application opens up in on a phone. - Also I would like it to be easier for my staff to access the forms - I want them to be able to fill out their shift report easily after every shift but it doesn't allow me to attach it to the shift with the current plan. ## Connecteam customer reviews Showing reviews 1-25 of 5,311 (page 1). ### A Powerful All-in-One Employee Management Platform - Overall rating: 5/5 - Reviewer: Nikki C. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Connecteam has been positive. It’s an easy-to-use platform that helps streamline time tracking, employee management, communication, and rewards. There is a learning curve with some features, and occasional bugs or syncing issues can be frustrating, but overall it saves time and keeps everything organized in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Connecteam is easy to use and gives us a good all-in-one platform for managing employees, tracking time, and keeping everyone connected. I especially like the simple interface, employee access controls, and rewards features. #### Cons Connecteam can get expensive as you add more features or users. Some settings and features can take time to learn, and occasional bugs or syncing issues can be frustrating. The number of options can also make the platform feel overwhelming at first. --- ### Connect team is number one - Overall rating: 5/5 - Reviewer: Yager r. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, very good everyone likes it. The team has been more effective. Upper management is better at tracking hours. The team is better at #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The simplicity and its ability to allow the users learn systems and functions relatively quick without having to scratch your head #### Cons That I can’t track projects or budget I would prefer to be able to see my budget and every project that I’ve worked on with ability to add photos, but still be stored in a project #### Reasons for choosing Connecteam Because it was cheap cheaper and they allow me to test it out for free and create multiple ins #### Reasons for switching to Connecteam Pricing and usability the best part of it all is that it was technically free at first to try it out --- ### Scheduling platform - Overall rating: 5/5 - Reviewer: Brianna S. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really like connect teams. The platform helps the workplace to communicate better and allow efficient communication and scheduling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great scheduling platform. Good options to schedule the team. Easy templates. Makes scheduling quicker. #### Cons I Would like to be able to customize more. Sometimes it can be hard to post updates how I would like to. #### Reasons for switching to Connecteam The company is Discontinuing the service available --- ### Connecteam review - Overall rating: 5/5 - Reviewer: Dee D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great tool for teams and project management. It is easy to use, great way to track our time when setting up meetings, updating on progress etc. Once our admin added the members it was easy for them to access both through the app and through laptop. #### Cons Somehow the desktop version was cumbersome. We had to constantly switch from admin and user to figure out how we wanted it. #### Reasons for switching to Connecteam We loved the demo we saw, also it looked much simpler than other team app's. --- ### Great for collaborating - Overall rating: 5/5 - Reviewer: Jill G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have a large team and it allows us to keep all of our information in one place and it integrates with tons of other platforms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is great for team work and collaboration. Anyone who has a large team would benefit. All communication in one place #### Cons It can be a little challenging to input schedules. It can be challenging to add multiple meetings into that portion of the platform #### Reasons for switching to Connecteam This was easier to use and better for collaboration --- ### Ultimate Hub for Desks, Teams, and Time Tracking - Overall rating: 5/5 - Reviewer: Sadaf Yusuf M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Connecteam is an absolute game-changer for managing a remote or field-based workforce. It brings scheduling, task management, and communication into a single, intuitive app. While the setup requires some patience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The mobile time clock works perfectly with geofencing, and the internal chat makes communicating with frontline workers effortless. #### Cons Customization options can feel restricted within the basic tiers, and setting up complex workflows takes significant time. --- ### A solid team management tool for the UK market - Overall rating: 5/5 - Reviewer: Amelia B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I've had a generally positive experience with Connecteam, using it regularly to manage my team's workflow and communication. While it's not perfect, the platform has streamlined many processes and saved me a significant amount of time in the long run, which is a major plus for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Connecteam's ease of use and intuitive interface make it a pretty solid choice for team management. We've found it works well enough for our team of 25 to stay organized and communicate effectively. #### Cons The mobile app can be a bit clunky at times, and it took a bit to figure out how to use it effectively. Not a huge deal, but it's kind of annoying when you're trying to stay on top of things on the go. --- ### Decent Quality for the price - Overall rating: 4/5 - Reviewer: Cassie C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good. The customer support is a little tricky. If you use the AI support it generally returns no answer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This program makes it easy to copy one week to the next. The ability to block off a day for unavailability is a bonus. #### Cons It would be nice if there was a way to copy bi-weekly schedules, or an entire month. As an admin I would like to see all conversations between employees. #### Reasons for switching to Connecteam two possibly three years ago. 2-3 --- ### Connecteam - Overall rating: 4/5 - Reviewer: Brad K. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Connecteam is an essential tool for my daily operations at Gigawatt.ai. It seamlessly bridges the gap between the office and the field by delivering complete visibility over team activities. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The custom forms builder and GPS location tracking save us substantial time during on-site client audits. #### Cons the desktop administrative interface could be simplified, as certain advanced settings are buried in sub-menus. we noticed minor lag when exporting large volumes of time-tracking data into our payroll software. --- ### Nice and easy to use. - Overall rating: 4/5 - Reviewer: Melody B. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using for about 6 months and have been very happy with the experiance. Easy to get answers but I do wish I could speak with a live person at times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This program is wonderful for a small business. Very easy to use and seems to do most of what we needed. I love that it shows the clocked in people and if they have been late right up front. #### Cons Doesn't stop people from requesting time off if the day is not availible. I would love to have live person to speak with when there is a problem. --- ### Quality and value - Overall rating: 5/5 - Reviewer: Will M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I would recommend Connecteam to any small to medium organization; it will help you grow in efficiency and provide the highest quality HR tools for the price, hands down. And now is the time to join, because we are getting new features at our current pricing, and with as much as they are adding, the price will have to go up. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Connecteam is the spectrum of services! However, High-quality time-tracking, scheduling, and onboarding tools are the key specific draws for us. There is no question that Connecteam offers the best value for the price. The most unique thing I love about Connecteam is the fact that they publish user feedback and how they are using that information to prioritize their R&D and add new functions to their software. It's innovative and transparent. #### Cons Sometimes, the fact that Connecteam is sold in modules (operations, HR&skills, and communications) hampers how the apps within those modules interact with each other. Connecteam is trying to address this with integrations, but it's still a little bumpy sometimes. Also, sometimes the features that are locked or accessible at various pay tiers don't make sense to me, but I'm sure there's internal data that bears that out. #### Reasons for choosing Connecteam Better spectrum of services, high quality on certain services, and overall value #### Reasons for switching to Connecteam Rising prices on other individual services --- ### Positive first six months with Connecteam - Overall rating: 5/5 - Reviewer: Cole B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Introducing Connecteam has streamlined our scheduling in a big way and improved productivity and communication. We had been using Slack but were still scheduling by hand. Connecteam has saved us time and empowered other managers to create monthly schedules ahead of time and to do so quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, increased efficiency in scheduling, great UI. Connecteam has streamlined our scheduling process and cultivated better communication with our team. When we struggle to get information disseminated among our staff we start by asking "How can we use Connecteam to help us through this?" and find a solution quickly. #### Cons I wish I could dial in notifications a little more, especially for group chats vs. messages directly to me. I've turned off notifications for scheduling but still find that I get a lot more notifications than I need to be receiving--and I'm the general manager, so I usually need to be in the know. I also wish there was a way to increase the urgency of a shift that is open and needs to be filled and communicate that to staff without necessarily filling up our chat. #### Reasons for switching to Connecteam We weren't using Slack to schedule, only to facilitate communication. When we had the opportunity to start using scheduling in Slack, we didn't think that the benefits made the cost worth it, so we search for other options and had a create experience with the Connecteam sales rep who helped onboard us. --- ### Streamlined many of our business practices! - Overall rating: 5/5 - Reviewer: Angela P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it! As an Administrative Assistant to the Founder/CEO of a small business, I deeply appreciate how many problems Connecteam solves. Rather than using multiple apps and leaving files in a cloud and managing them, Connecteam does it all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Connecteam has been so helpful for our small business. It handles everything from HR to training, and even streamlines inner-staff communications. It's genuinely been a life-saving tool for our company. The customer support and even the AI support have been excellent! If you have a question, it isn't long before you find an answer. They even give personalized video tutorials if necessary, and sincerely try to help. We've been able to abolish many bottlenecks and staff hurdles by using this platform. Once you get past the slight, initial learning curve, the platform is easy to use too. It's been wonderful! #### Cons They appear to be working on developing a bit more fluidity across the different sections, which will be super helpful. #### Reasons for choosing Connecteam Price, features, and high reviews were the deciding factor. #### Reasons for switching to Connecteam There were too many platforms, apps, texts, calls, emails, clouds - Connecteam does it all. --- ### Office Manager - Overall rating: 4/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, connecteam has been a great step for our organization. I wish we could find a way to make entering payroll time more efficient, but it's still an improvement to what we had before. Our onboarding was alright; I never felt like we were super prepared until we just went live and dealt with the issues as they came. In a prior job, I did major ERP implementations as a Financial team lead, I have done the integration and testing steps and the training. This software is what it is for what you pay. There are some standard things that would make sense for Connecteam to implement, but development comes with a price. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The value for the money we paid; ease of use, teaching my employees was easy. I can easily find time data when billing my customer. #### Cons I still cannot load an iif file into my quickbooks payroll system. I key it in, which is still faster than before, but really thought my life would be easier with an upload to quickbooks. Also, paid time off tracking is not available for our organization. Our employees can request PTO, but the system is not able to accrue time per pay period. I feel like that is a pretty common way to accrue time off so not having that option is a little surprising. #### Reasons for choosing Connecteam Cost for the features we wanted. Geofencing was important for one of our locations. --- ### Connecteam keeps us connected - Overall rating: 5/5 - Reviewer: Toby P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once it is setup for your specific operation and needs, the app just works. It saves time, improves accuracy, and has the most features of any comparable app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Connecteam can work with any company that tracks employees with hourly pay. With all of it’s different modules, the app can be setup exactly how it is needed to acomódate every business. #### Cons Some of the calculations can be challenging to setup, even for someone with advanced skills. Overtime pay combined with holiday pay took us a while to get configured but most other things are easy to configure. #### Reasons for choosing Connecteam Easier t use, more features, better workflow and reporting #### Reasons for switching to Connecteam We needed a more robust and modern time clock. What we got with Connecteam was so much more Now we are truly connected. --- ### Intuitive, Clean, Reliable and Adaptable Software - Overall rating: 5/5 - Reviewer: Jordan S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Connecteam has been always been fantastic to use in my experience, has never been "down", never had login issues, support is always great. Hopefully they have more improvements and additions on their roadmap. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Connecteam is super simple to get up and running. It's very intuitive to use, unlike many other platforms I've experienced. Customer support is quick, and has always been very helpful and friendly to boot. The fact that Connecteam let's you have 10 users before charging is another plus. It enables you to get to know the platform before committing, which is not only rare, but great value. #### Cons I would love the option for forms to be able to fetch data from a source. For example, you have a drop-down list on several forms, if an option needs to be added to the list, you have to update every single form rather than just the source. This could be implemented and be amazing. #### Reasons for choosing Connecteam The reason we chose Connecteam over others was the cost and ease of use. #### Reasons for switching to Connecteam Assignar became prohibitively expensive for what we were using it for, and Connecteam was a far better fit. --- ### Consistent and up-to-date - Overall rating: 5/5 - Reviewer: Clara v. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we’ve had a really great experience with Connect Team! And they can be super helpful, especially since they are continually rolling out new improvements #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honestly, we love the improvements. Connect continues to make. They have a new clocking option called the NFC. And it’s already done wonders for helping people clock in and out. #### Cons It can sometimes be hassle to add an additional time clock when we build a new location. It also just cost us more money. We are a smaller company, but we have about 10 to 15 employees at each location. If there were a way to have a clock in for the whole company and it just separated it by locations that would be phenomenal. And obviously so other people can’t see other locations time parks. #### Reasons for switching to Connecteam We made the switch because Connect Team has a lot more to offer! They have chats and the time clock option. --- ### Don't know how we functioned before Connecteam - Overall rating: 5/5 - Reviewer: Elizabet V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I have loved using Connecteam and don't know how we managed before without it. The customer service team is always very helpful and take their time to walk me through anything. The app itself is great and easy to use from a staff perspective giving us one place to have our schedules, tracking of information and staying connected with each other. Great value. I have recommended the app to our sister locations as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Connecteam is not only visually appealing but is very user friendly. It has solved our scheduling and communication issues by giving my staff one place to find everything. #### Cons I do wish there was more options when it comes to writing an update like changing font size and options to use more emojis. #### Reasons for switching to Connecteam I did not feel like they were meeting our needs. Not visually friendly and complicated to set up. --- ### Organized and mostly easy to used - Overall rating: 4/5 - Reviewer: Crystal D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is still a new ish system for our company, and we are still learning the ins and outs but we haven't had any issues with bugs or the system crashing, so that's a plus. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to see and edit scedules easily, as well as creating forms and chats for the team. Subtasks on the schedules are great because we can see how busy each person is during the day. The time tracker is also great because we can see and remind eployees to sign in/out due to their in time activity on the app. Also great that they can adjust their own hours in real time before thwir timecard is reviewed for the week. #### Cons Unless you are an admin, you are not able to create subtasks on other employees scedukes. This is tricky as we like to make notes for each other and if something needs to go on there, non admin haave to ask admin to add it. The other frustrating thing is the view when signing in from my phone vs. The computer. On the computer, I'm automatically signed in as admin, whereas in my phone, i have to click into being an admin before doing anything on there. It would be better if it just signed me in as admin on my phone automatically. There are too many plan upgrades needed when we want to add things like extra subtask spots, which makes it seem like the value for the money doesn't seem worth it all of the time. #### Reasons for switching to Connecteam There weren't enough features (such as forms, timecards, and chats) all in one spot and it was harder to keep track of everything on multiple apps/platforms. --- ### Helpful communication tool with flaws - Overall rating: 4/5 - Reviewer: Jamie d. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a very helpful tool, with some minor issues. Also, they are a bit intense. Constant checkups, which are probably well meant but if there is an issue, trust me I will let you know. Could be a culture thing, as a Dutch person I quickly find things to be over the top. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It's easy to use, doesn't take a lot of time to learn. It makes it easy to track who has seen your updates which is nice. There are a lot of options, and it's fairly customizable, but not to the extend where it's overwhelming. Support is always very quick to respond if you have any questions and they always do their best. #### Cons Some technical issues, and how it sometimes feels like many features are still missing. Support is super friendly but maybe it bit much. They're not always the most helpful. A consistent problem is not being able to take photos in the app without it going back to the starting screen, so I have to exit the app, take a photo, then send it. Also, linking when sharing things does not work. For example, if I want to share a file, it shows up as an option for sharing, but when I select it, I just get sent to the starting screen again. We use this instead of Whatsapp, but I find it less convenient. The milestones are also super annoying, I wish we could just disable those. --- ### Helpful for Job Costing, But Has a Learning Curve - Overall rating: 5/5 - Reviewer: Patricia F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Connecteam has been positive but with a learning curve. The platform has been helpful for tracking employee time by specific jobs, which has improved our job costing accuracy. The geo-tracking feature has also been useful for monitoring field crews while they’re clocked in. However, the platform is not as intuitive as we had hoped. It took us quite a bit of time to learn where everything is located, particularly when setting up job sites. Once everything is properly set up, Connecteam works well for what we need. It’s a solid option for small to mid-sized construction companies that want better job costing and time tracking, but be prepared to invest some time upfront getting everything configured. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The biggest benefit for us has been the ability to track employee time by specific job. Being able to assign time to individual jobs has made job costing much easier and more accurate. The geo-tracking feature is also helpful, as it lets us see where our crews are when they’re clocked in. The mobile app is straightforward for our field team to use, and they’ve had very little trouble clocking in and out. #### Cons The main drawback is that the platform isn’t very intuitive. It can be difficult to find where things are located, and the navigation feels clunky at times. --- ### Excellent Employee Scheduling App with Powerful Features for Medium-Sized Teams - Overall rating: 4/5 - Reviewer: Jonathan K. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Connecteam has been positive. It offers strong value for money because it combines scheduling, time tracking, communication, and onboarding in one app. Customer support has been helpful when needed, and once you get used to the layout, it becomes much easier to use. It’s especially great for medium-sized companies that need better organization and employee management #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Connecteam has a lot of useful features all in one place. I like the clock in/clock out tools, reminders, time off requests, and location tracking. It also helps with employee onboarding and keeping track of schedules, times, and important dates. It’s a great solution for managing staff efficiently. #### Cons The platform can be a little difficult to navigate at first because there are so many features and options. It takes some time to learn where everything is. --- ### ConnectTeam is amazing app that covers a bunch of issues - Overall rating: 5/5 - Reviewer: Michael W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been by far the best timekeeping, scheduling, and planning tool we’ve used. We previously used Monday.com, but it felt too clunky for our business. This platform makes everything simple and efficient—our team can easily view their schedules, check their days off, and even submit time-off requests all in one place. It’s made a huge difference in how we manage our operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most is having time tracking and scheduling all in one place. It makes everything much more efficient for our team. Our staff can easily view their shifts, request time off, and clock in and out without any confusion. The built-in chat is also a huge plus—they can communicate in real time and even upload photos directly in the chat, which helps with coordination and accountability. #### Cons One downside we’ve experienced is the lack of an edit history or undo feature. If an event or shift is accidentally deleted or overwritten, there’s no way to recover the previous version. We’ve spent significant time building out full events, and when making a quick change, a simple mistake can’t be reversed—which can be frustrating and time-consuming. Adding a version history or undo functionality would make this platform significantly more reliable for day-to-day operations. #### Reasons for switching to Connecteam Too hard to use. Very clunky and not clean. --- ### connect easy to you - Overall rating: 5/5 - Reviewer: ethan r. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Connecteam has been mostly positive. The platform offers useful tools for communication, scheduling, and task management, making it easier to stay organized and keep teams connected. I especially like how convenient it is to access information from a mobile device. However, there have been occasions when the app has been slow or temporarily unavailable, which can interrupt workflows and cause frustration. Despite these issues, the features provided by Connecteam help improve productivity and collaboration. Overall, it is a helpful workforce management solution that simplifies daily operations, though improved reliability would make the experience even better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros **What I liked most about Connecteam is how easy it is to use and how it helps teams stay organized. The app makes communication simple by allowing employees and managers to share updates, schedules, and important information in one place. I also like the task management features, which help everyone know what needs to be done and when. The mobile-friendly design means employees can access everything from their phones, making work more efficient. Overall, Connecteam is a very useful platform because it improves teamwork, saves time, and helps businesses run more smoothly and effectively.** #### Cons What I liked least about Connecteam is that it sometimes goes down or experiences technical issues, which can be frustrating when trying to communicate with the team or access important information. When the system is unavailable, it can delay tasks and make it difficult for employees to check schedules, complete assignments, or receive updates. There have also been times when the app felt slow to load, affecting productivity. While Connecteam has many useful features, reliability is very important for a work management platform. Improving uptime and reducing technical disruptions would make the overall user experience much better. --- ### User friendly multi-team scheduler - Overall rating: 5/5 - Reviewer: Patti L. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My team loves being able to check their clock in's and out's from the app or the computer. User access is easy with no problems. I love the fact that there are multiple ways to get help or reach out to customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate with different teams. With the scheduling tool, you are able to track hours worked, money spent, employees on or off for each day. Very easy to use and have had no bugs and/or issues since we started using the program. #### Cons There really are no cons with connecteam. It is one of the most easiest programs I have come across. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/connecteam-profile/reviews/?page=2) --- Connecteam Reviews, Pros and Cons - 2026 Software Advice