About CoreHealth

CoreHealth's wellness management software powers health and wellness programs for corporate wellness companies, insurers, health coaching companies, employee assistance providers, group benefits brokers, human resources consulting firms, and health systems. CoreHealth does not provide wellness services - just the technology, so our customers know their programs are constantly evolving to meet the unique needs of every client.

CoreHealth's platform has continuously evolved over the past 17 years through customer requests and an underlying development approach of adding new features through configuration options rather than 'hard-coding' enhancements for each local, regional, national and international customer. The platform is white-labeled meaning that companie...


Read More

Supported Operating System(s):

15 Reviews of CoreHealth

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

May 2017

Adam from Morneau Shepell

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2017

Great tools, better support

Pros

User friendly, very customizable. and top notch support at all levels. They have great out of the box solutions, and are also willing to work with you to create something unique to your organizational needs.

July 2021

Brittany from Sterling Wellness Solutions

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Great Software & Customer Services

The customer service is unbeatable! The weekly training and communication with the Ninjas is outstanding! The software allows the flexibility to make it "your own" to better fit the needs of your own company.

Pros

The flexibility and ease of customization were a few of the top reasons we chose CoreHealth. Working with the team has been wonderful. They strive for greatness, and are always quick to assess our needs as customers. Constant development of new features keeps the software fresh and fun!

Cons

The reporting tool is a bit dated; therefore, we use a separate tool for reporting. Our coaches have provided feedback that the coaching scheduler is not exactly user-friendly. They would love the ability to schedule impromptu sessions with users without being tied to a coaching program and with greater ease. Also, the video coaching tool isn't as widely used because the interface isn't favored by the coaching team.

Reasons for Switching to CoreHealth

We did not have flexibility to create our own assessments, coaching programs, etc. We also were not able to request new features, even for a fee. The service was great but ultimately, we needed to switch to better suit our needs.

Response from Corehealth Technologies

Replied August 2021

Brittany, thank you for the positive feedback! We appreciate your input on updating our reporting tool and providing us a better insight into how coaches are utilizing their sessions. Our CEO has read and forwarded your review to our implementation and development teams who will be considering your comments for future product developments and modifications. We are committed to evolving our platform and your review is greatly appreciated

July 2021

Matias from Konnected Workplace Wellness Inc.

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Great product for multi-national organizations to deliver inclusive wellness

The team of professionals behind CoreHealth are second to none. In addition to providing top-notch support, they continuously engage with clients to develop new features and engagement tools. Quarterly updates and new features releases are a great example of their client-centric approach to new developments, which is supported by an amazing team.

Pros

The product is very flexible and can be configured to serve a multitude of needs and interests, allowing us to deliver inclusive wellness programming for multi-national companies. It is easy to create new programs, modify existing offerings, and deliver an exceptional user experience without the need for a sophisticated tech team. The ability to easily translate materials into different languages is a key differentiator with other products. As is the capacity to add and revise images to provide a culturally safe experience for users. This makes it simple and intuitive for a program administrator without a tech background to take control of their employee wellness portal.

Cons

There are limits to modifications that can be done to the software, and many changes have to be done by the Corehealth development team, which prevents us from developing some features and tools.

Response from Corehealth Technologies

Replied August 2021

Matias, thank you for the positive feedback! We appreciate your input on the technical limitations that prevent you from developing features and tools. Our CEO has read and forwarded your review to our implementation and development teams who will be considering your comments for future product developments and modifications. We are committed to evolving our platform and your review is greatly appreciated.

July 2021

Jack from Corporate Health Partners

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Robust & User-Friendly

CoreHealth has enabled us to be competitive in the market with our technology.

Pros

It provides great value - with broad capabilities, great security, flexibility, and customization - but very affordable.

Cons

The platform needs to broaden its capabilities for overall health & wellbeing and include automated & personalized text messaging to remain competitive. It has resources, but needs to add automated, user-friendly "engagement" tools to keep participants coming back.

Reasons for Choosing CoreHealth

Value, flexibility, affordability and partnership.

Reasons for Switching to CoreHealth

To meet increasing technology demands of clients and prospects.

Response from Corehealth Technologies

Replied August 2021

Jack, thank you for the kind feedback! We appreciate your input on broadening our health and wellness outreach to users via text and your thoughts on engagement tools. Our CEO has read and forwarded your review to our implementation and development teams who will be considering your comments for future product developments and modifications. We are committed to evolving our platform and your review is greatly appreciated.

January 2019

David from HMC HealthWorks

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

CoreHealth Delivers on Their Promise to Help you Go Fast, Go Wide and Go Deep

We have enjoyed working with CoreHealth! From the sales process, to implementation and ongoing support; they have been responsive and always willing to help in any way possible. The flexibility and interoperability of the CoreHealth platform has allowed us to stay competitive in the ever-changing landscape of health and wellbeing. One key-differentiator we saw in CoreHealth was their commitment to being a technology provider and not a program provider. As a program provider, you don’t want to compete with your technology vendor for business. Not only do we not compete directly, but CoreHealth has been an excellent source of lead-generation and a valued partner in promoting our integrated care management solutions. Their commitment to innovation and technology gives us confidence that we will have a platform that is relevant and competitive for years to come.

Pros

Creative freedom and control - as a provider of products and services we wanted a platform that would support our programs and solutions in the way we wanted to deliver them, rather than forcing us to modify our delivery to fit within their technology. The CoreHealth platform offers more flexibility, configuration and customization options than we found with any other wellness platform vendor. They allow multiple ways to integrate with other systems and data, and the modular framework of the platform allows us to easily add and remove features, components and content.

Cons

With control and freedom also comes responsibility. The platform is fairly complex and is not turnkey or plug-and-play. To effectively administer the platform and get the most out of the technology the administrator should have a decent understanding of SaaS systems and CMS framework. The other piece we were hoping for was more built-in content, but they do have an extensive network of content partners that have solutions ready to integrate into their platform.

Response from Corehealth Technologies

Replied January 2019

Thank you for the honest feedback. We recognize our platform is best suited for more sophisticated providers (unless you implement our turnkey Wellbeing123 product). As you know, it's through our sales process where we determine if there is a mutual fit to ensure you are set up for success. Sophisticated wellness providers with complex needs is truly our niche - helping those providers elevate their programs and meet the unique needs of each client is our strength. We are committed to helping customers develop a competitive advantage and grow their business by referring leads and supporting them through the sales process. It's a real pleasure working with you and your team. The CoreHealth team thanks you.