Cornerstone OnDemand is a cloud-based performance management solution. It enables users to recruit talent, customize learning initiatives, generate compliance reports, prepare high performers for succession and more.

Cornerstone can also be integrated with a variety of HRMS/HRIS and ERP solutions. Users can track applicants to identify their best sources of talent, initiate and automate the hiring process, manage interviews and customize onboarding plans.

Cornerstone also comes with a library of training courses that employees can browse and that managers can assign as-needed. A succession dashboard displays the skills, potential and performance of employees, which helps managers identify colleagues who are ready to take the next step in their career and who needs more training to grow.



82 Reviews of Cornerstone OnDemand

Overall rating

4.16 / 5 stars

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Showing 1 - 20 of 82 reviews

December 2018

Christopher from SE

Company Size: 10,000+ employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Cornerstone OnDemand - Honest Opinion

Great tool if you know how to use it. I personally see it at it's best for education institutions.

Pros

I've used this for its various applications internally for my company and its a great tool if you know how to use it. I can see it being great for Universities just from my own perspective. Good for a corporations learning for employees but can be frustrating for the customer who doesn't know what they're getting into. There can be somewhat of a learning curve going in and that takes time on the UX to adapt and use the product which can be a con because they need to use their time to understand when its not as intuitive.

Cons

Restating my comment above, the only con would be a customer trying to learn and adopt usage of it which would take up some of their time and could be frustrating and cumbersome if they're not as tech savvy.

December 2018

Catherine from Davids Tea

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Everything you need to run a business in 1 place!

Almost nothing bad to say, love cornerstone

Pros

Everything you need, all the training, any questions you have, any time the company had to send out action sheets, price changes, merch changes, everything was in one place and well categorized!

Cons

having really old stuff still in kind of flooded the pool a bit when trying to search for something specific.

July 2018

Justine from The Catholic Foundation

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Cornerstone OnDemand

Pros

So easy to log our time, track things, and handle all expenses at work. The interface is self-explanatory, and user friendly.

Cons

I have no cons about this product. I'm new to using it and have had no problems yet. The product is easy to use.

April 2018

Melissa from Bouchier

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Cornerstone a robust Talent Development Tool

Cornerstone is top notch in regards to talent management - our concern when looking for a system was to find one that could support our talent and development needs for our management and office staff but also provide the robust tracking and housing of records required by our clients for our safety training needs of our field employees across 4 different companies.

Pros

- Ease of Use
- Customized to our needs
- Integration with other systems
- Robust real time reporting
- Customized access and collaboration tools

Cons

When looking for an HRIS it would be nice if it could supported the other functions required of HR. Although at first we were only looking for a Training system, recruitment portions of the system would have been a nice addition if it had the requirement of supporting benefits and pay for employees as well in one system.

April 2018

Michelle from LIS

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

April 2018

Poor Customer Service

Pros

- Can copy existing performance reviews instead of recreating the wheel
- Can integrate with your HRIS system to reduce user set up

Cons

-Limited customer service support. Hard to get someone to call you back or answer your case
-Complex system
-Not vey user friendly from administrator perspective

February 2018

Andrew from Vivint

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Good platform for managing LMS, but sparse customization options and lack of personalized customer service hold it back from being really great.

Very solid platform lacking the top tier features that would put it firmly on top.

Pros

It is fairly simple and direct in its layout and design options, which allow for better structure and consistent site performance.

Cons

Really the backside of the Pro, the simplicity does not lend itself to being a unique platform for your company. If you have specific branding requirements, you will be hard pressed to have them easily plug into the site, and even harder pressed to find someone in their support channels to help you make some modifications.

February 2018

Bruce from Compliance

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Looking good so far

Over time we probably will get a better idea of how to use all the functionality but we really did just start the deployment

Pros

They were very price competitive and gave a great demonstration of their product which had to be repeated for our management team.

Cons

I do sense that it may be difficult for us to dedicate resources to hold up on our end of the tasks. It is not a turn-key service and we have to create a position in the company to oversee deployment and maintenance of our program. But that is to be expected.

January 2018

Brian from PrimeLending

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Very versatile talent management and training platform for medium to larger sized organizations

We have really enjoyed our experience with Cornerstone OnDemand, as well as the customer support we have received. There are regular releases and updates.

Pros

It is cloud-based, so it is very secure, stable, and fast. The user interface is very modern and there is a minimal learning curve. There are some very nice reporting features.

Cons

There are many features and options, but the system seems to be much easier to use as an end-user, rather than as an administrator. It also does require having multiple admins set up, so keep that in mind for smaller organizations.

December 2017

Terri from Dental365

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Cornerstone LMS

Pros

Robust library of courses
Excellent support
Polished, professional appearance
Allows for set up for multiple users
Great reporting by job/ title/ licensure requirements

Cons

Very challenging set up
Expensive! Other solutions are more affordable
Can be quite intimidating for new users or those with little software experience. Need a good IT support system in place

November 2017

Nancy from River Island Consulting Group, Inc.

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

I have managed the implementation of Cornerstone's HCM suite for multiple customers.

I believe Cornerstone has one of the best cloud-based HCMs on the market and provides good value to it clients looking for a product that can offer flexibility in how learning, performance and recruiting is done within their organizations.

Pros

Cornerstone offers and integrated platform, ease of use, flexible interface, and keep current with the features most clients need from their HCM. Their customer service and client success community is well-structured and give clients a great value-added product support option in addition to the more formal support program.

Cons

Some modules of the application lag in development compared to others, need more robust integration options with other 3rd party products

October 2017

Dylan from Eastern Caribbean Supreme Court

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2017

Easy to Use

I think it is a good product, the only downside is when purchasing the implementations costs are too high, which may dissuade persons from smaller organisations from purchasing.

Pros

It looks good and clean, it is very easy for even a beginner to understand. The analytics are also presented in easy to understand formats.

Cons

It does not come with enough competencies built in to assist an organisation with building assessment forms.

September 2017

Jamie from Susan G Komen

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

I would recommend Cornerston onDemand

Pros

What I like most about Conerstone onDemand is ease of use on the administration side, the features that are available such as badges and online registration as well asthe ability for mobile access.

Cons

User is forced to make several clicks before opening training. Sometimes this can be time intensive when you are just trying to get to the training.

September 2017

John from El Super

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2017

Very useful system

Pros

Cornerstone started as an LMS almost on par with SABA and they started branching out into the HR world and they did a wonderful job. The system is easy to use, and uses the cornerstone framework so anyone with previous experience can use it easily. It also works well in conjunction with other systems such as ADP. Great system to use if you already utilize cornerstone.

Cons

Its a bit on the pricy side and there's a larger learning curve than with most systems, but I think it's due to the company's age in this business thus understandable.

August 2017

Jeanette from SICK, Inc.

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

Good functionality; forward focused company

Pros

Great functionality & unified talent management. I've reviewed other LMS vendors out there, and CSOD is the best I've found thus far when it comes to Learning Management Systems and seamless integration with Talent, Performance & Succession planning.

Cons

As a system analyst, I really like the functionality, but the price tag is a hard sell with the business.

June 2017

Germaine from Rocaumbert

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

General Overall Review

Pros

I liked that the program was extremely accessible. The updates and editing features came in handy and within an hour I was able to full understand the product.

Cons

I did not like that the installation process with rather difficult. Also, though the product with extremely accessible the lay out of the software can be a bit confusing.

April 2017

Kyle from (formerly of Mattersight)

Company Size: 201-500 employees


Ease-of-use

5 of 5

Functionality

4 of 5

April 2017

I was a user of this product was not too frustrated by it.

As an end user, I had no trouble going through the workflows setup by managers. It seemed to have interesting group capabilities. I've been an end user of other such software and was often of the mind I could personally create a better software solution. This was the first where that wasn't really the case. Unfortunately, this software was not something I could not take with me when I moved to a new job.

Pros

It was extremely easy for the end user to enter their information.
It was stable
It has oauth integration.

Cons

Importing/exporting data was somewhat lacking

January 2017

Terri from Opus PSG

Company Size: 201-500 employees


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

January 2017

Worst customer service or support I have ever worked with

We purchased Cornerstone to be our LMS of choice, we are a 250 strong company. From the moment it was sold and the invoice paid we heard almost nothing. We were offered no implementation support, no advice on how to set up. We were given no customer success manager and as such, we didn't use the product. When they sent a further invoice I advised I didn't want to continue to use it and heard absolutely nothing back. We just got shut off with no communication at all. The features were not all ready and very basic. I would not recommend using this company at all

Pros

Tracks training

Cons

Zero support. They sold and ran

January 2017

Nicolas from Luxair S.A

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Complete Talent Suite with a good support

We implemented full Talent Management Suite 2 years ago after a good experience on LMS Suite (Training). Support to client is efficient (dedicated Client Success Manager) and CSOD provides 4 releases per year to continuous enhance the product. CSOD client Community is quite engage and helps you to configure and adapt the product to your specific environment. A large amount of data may be transferred and mixed from different modules (Recruiting, Learning, Performance, Succession).

January 2017

John from El Super

Company Size: 5,001-10,000 employees


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2017

Good but outdated

Cornerstone has several LMS systems out in the market and as one of the biggest players offers a lot of variety in terms of utilization as an LMS. However, because of this they mainly cater to larger organizations, and those who can generally provide an LMS admin. This is due to how long they have been in the market. Although they are creating new platforms for the emerging market *gamification, tracking, social media, etc* this has made it daunting for them to have support for their other platforms.

Pros

One of the largest players so a lot of experience.
Knows the inside and out to creating a learning platform.
Great for organizations that have been around for a few years.

Cons

Not much of a learning curve takes time to effective manage
Require an LMS admin that most new LMS do not
Very expensive, not good for small organizations.

December 2016

Julio from Baccessory

Company Size: 51-200 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Great HCM with great innovations to execute the HR Strategy

Cornerstone HCM is a very powerful for a company who wants to improve the talent management strategy and want to align the business goals with the HR strategy, this a software that is designed base in the best practice and the latest trend of human resource, so are always get push to innovate and connect all dots of the HR strategy, is a tool to unified the whole HR strategy, linking recruiting, learning, performance, compensation, succession and something very cool that their big data module use information from all the clouds, in my experience we are getting our employees faster to their level of competency, we are improving the communication with the employees since the beginning and we are more transparent in what we want them to achieve and how we want them to achieve what we want., is very user friendly and every 4 month you have a great deals of new functionalities.

Pros

Very user friendly, you can unified your whole talent strategy in one system and is a system that empower HR to manage and use it.