Cornerstone OnDemand Software


 

Cornerstone OnDemand is a cloud-based performance management solution. It enables users to recruit talent, customize learning initiatives, generate compliance reports, prepare high performers for succession and more.

Cornerstone can also be integrated with a variety of HRMS/HRIS and ERP solutions. Users can track applicants to identify their best sources of talent, initiate and automate the hiring process, manage interviews and customize onboarding plans.

Cornerstone also comes with a library of training courses that employees can browse and that managers can assign as-needed. A succession dashboard displays the skills, potential and performance of employees, which helps managers identify colleagues who are ready to take the next step in their career and who needs more training to grow.

 

Cornerstone OnDemand - Employee homepage
 
  • Cornerstone OnDemand - Employee homepage
    Employee homepage
  • Cornerstone OnDemand - Recruiting dashboard
    Recruiting dashboard
  • Cornerstone OnDemand - Create employee bio
    Create employee bio
  • Cornerstone OnDemand - Search training programs
    Search training programs
  • Cornerstone OnDemand - Subscribe to live feeds
    Subscribe to live feeds
  • Cornerstone OnDemand - Track employee performance
    Track employee performance
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

79 Reviews of Cornerstone OnDemand

 

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Software Advice Reviews (70)
More Reviews (9)

Showing 1-20 of 70

Melissa from Bouchier
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Cornerstone a robust Talent Development Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cornerstone is top notch in regards to talent management - our concern when looking for a system was to find one that could support our talent and development needs for our management and office staff but also provide the robust tracking and housing of records required by our clients for our safety training needs of our field employees across 4 different companies.

Pros

- Ease of Use
- Customized to our needs
- Integration with other systems
- Robust real time reporting
- Customized access and collaboration tools

Cons

When looking for an HRIS it would be nice if it could supported the other functions required of HR. Although at first we were only looking for a Training system, recruitment portions of the system would have been a nice addition if it had the requirement of supporting benefits and pay for employees as well in one system.

Review Source
 
 

Michelle from LIS
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Poor Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Can copy existing performance reviews instead of recreating the wheel
- Can integrate with your HRIS system to reduce user set up

Cons

-Limited customer service support. Hard to get someone to call you back or answer your case
-Complex system
-Not vey user friendly from administrator perspective

Review Source
 
 

Andrew from Vivint
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Good platform for managing LMS, but sparse customization options and lack of personalized customer service hold it back from being really great.

Ease-of-use

Functionality

Product Quality

Customer Support

Very solid platform lacking the top tier features that would put it firmly on top.

Pros

It is fairly simple and direct in its layout and design options, which allow for better structure and consistent site performance.

Cons

Really the backside of the Pro, the simplicity does not lend itself to being a unique platform for your company. If you have specific branding requirements, you will be hard pressed to have them easily plug into the site, and even harder pressed to find someone in their support channels to help you make some modifications.

Review Source
 
 

Bruce from Compliance
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Looking good so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over time we probably will get a better idea of how to use all the functionality but we really did just start the deployment

Pros

They were very price competitive and gave a great demonstration of their product which had to be repeated for our management team.

Cons

I do sense that it may be difficult for us to dedicate resources to hold up on our end of the tasks. It is not a turn-key service and we have to create a position in the company to oversee deployment and maintenance of our program. But that is to be expected.

Review Source
 
 

Brian from PrimeLending
Specialty: Banking
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2018

January 2018

Very versatile talent management and training platform for medium to larger sized organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have really enjoyed our experience with Cornerstone OnDemand, as well as the customer support we have received. There are regular releases and updates.

Pros

It is cloud-based, so it is very secure, stable, and fast. The user interface is very modern and there is a minimal learning curve. There are some very nice reporting features.

Cons

There are many features and options, but the system seems to be much easier to use as an end-user, rather than as an administrator. It also does require having multiple admins set up, so keep that in mind for smaller organizations.

Review Source
 
 

Terri from Dental365
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Cornerstone LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Robust library of courses
Excellent support
Polished, professional appearance
Allows for set up for multiple users
Great reporting by job/ title/ licensure requirements

Cons

Very challenging set up
Expensive! Other solutions are more affordable
Can be quite intimidating for new users or those with little software experience. Need a good IT support system in place

Review Source
 
 

Nancy from River Island Consulting Group, Inc.
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

I have managed the implementation of Cornerstone's HCM suite for multiple customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I believe Cornerstone has one of the best cloud-based HCMs on the market and provides good value to it clients looking for a product that can offer flexibility in how learning, performance and recruiting is done within their organizations.

Pros

Cornerstone offers and integrated platform, ease of use, flexible interface, and keep current with the features most clients need from their HCM. Their customer service and client success community is well-structured and give clients a great value-added product support option in addition to the more formal support program.

Cons

Some modules of the application lag in development compared to others, need more robust integration options with other 3rd party products

Review Source
 
 

Dylan from Eastern Caribbean Supreme Court
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think it is a good product, the only downside is when purchasing the implementations costs are too high, which may dissuade persons from smaller organisations from purchasing.

Pros

It looks good and clean, it is very easy for even a beginner to understand. The analytics are also presented in easy to understand formats.

Cons

It does not come with enough competencies built in to assist an organisation with building assessment forms.

Review Source
 
 

Jamie from Susan G Komen
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

I would recommend Cornerston onDemand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about Conerstone onDemand is ease of use on the administration side, the features that are available such as badges and online registration as well asthe ability for mobile access.

Cons

User is forced to make several clicks before opening training. Sometimes this can be time intensive when you are just trying to get to the training.

Review Source
 
 

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2017

September 2017

Very useful system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cornerstone started as an LMS almost on par with SABA and they started branching out into the HR world and they did a wonderful job. The system is easy to use, and uses the cornerstone framework so anyone with previous experience can use it easily. It also works well in conjunction with other systems such as ADP. Great system to use if you already utilize cornerstone.

Cons

Its a bit on the pricy side and there's a larger learning curve than with most systems, but I think it's due to the company's age in this business thus understandable.

Review Source
 
 

Jeanette from SICK, Inc.
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Good functionality; forward focused company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great functionality & unified talent management. I've reviewed other LMS vendors out there, and CSOD is the best I've found thus far when it comes to Learning Management Systems and seamless integration with Talent, Performance & Succession planning.

Cons

As a system analyst, I really like the functionality, but the price tag is a hard sell with the business.

Review Source
 
 

Germaine from Rocaumbert
Specialty: Media
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

General Overall Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that the program was extremely accessible. The updates and editing features came in handy and within an hour I was able to full understand the product.

Cons

I did not like that the installation process with rather difficult. Also, though the product with extremely accessible the lay out of the software can be a bit confusing.

 
 

Kyle from (formerly of Mattersight)
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

I was a user of this product was not too frustrated by it.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As an end user, I had no trouble going through the workflows setup by managers.
It seemed to have interesting group capabilities. I've been an end user of other such software and was often of the mind I could personally create a better software solution. This was the first where that wasn't really the case.

Unfortunately, this software was not something I could not take with me when I moved to a new job.

Pros

It was extremely easy for the end user to enter their information.
It was stable
It has oauth integration.

Cons

Importing/exporting data was somewhat lacking

 
 

Terri from Opus PSG
Specialty: Recruiting Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Worst customer service or support I have ever worked with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased Cornerstone to be our LMS of choice, we are a 250 strong company.

From the moment it was sold and the invoice paid we heard almost nothing. We were offered no implementation support, no advice on how to set up. We were given no customer success manager and as such, we didn't use the product. When they sent a further invoice I advised I didn't want to continue to use it and heard absolutely nothing back. We just got shut off with no communication at all.

The features were not all ready and very basic. I would not recommend using this company at all

Pros

Tracks training

Cons

Zero support. They sold and ran

Advice to Others

Only use if you absolutely know how to implement an LMS globally yourself as you will receive no support

 
 

John from El Super
Specialty: Retail
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Good but outdated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cornerstone has several LMS systems out in the market and as one of the biggest players offers a lot of variety in terms of utilization as an LMS. However, because of this they mainly cater to larger organizations, and those who can generally provide an LMS admin. This is due to how long they have been in the market. Although they are creating new platforms for the emerging market *gamification, tracking, social media, etc* this has made it daunting for them to have support for their other platforms.

Pros

One of the largest players so a lot of experience.
Knows the inside and out to creating a learning platform.
Great for organizations that have been around for a few years.

Cons

Not much of a learning curve takes time to effective manage
Require an LMS admin that most new LMS do not
Very expensive, not good for small organizations.

Advice to Others

Like any LMS you want to do your due diligence and see if it fits within your budget and meets your individual criteria.

 
 

Julio from Baccessory
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great HCM with great innovations to execute the HR Strategy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cornerstone HCM is a very powerful for a company who wants to improve the talent management strategy and want to align the business goals with the HR strategy, this a software that is designed base in the best practice and the latest trend of human resource, so are always get push to innovate and connect all dots of the HR strategy, is a tool to unified the whole HR strategy, linking recruiting, learning, performance, compensation, succession and something very cool that their big data module use information from all the clouds, in my experience we are getting our employees faster to their level of competency, we are improving the communication with the employees since the beginning and we are more transparent in what we want them to achieve and how we want them to achieve what we want., is very user friendly and every 4 month you have a great deals of new functionalities.

Pros

Very user friendly, you can unified your whole talent strategy in one system and is a system that empower HR to manage and use it.

Advice to Others

If you have the opportunity to implement this software do it and always be sure to have several people with the knowledge of administration and follow the releases, get prepare for it and you will get new functionalities.

 
 

Tyler from Vancouver Board
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

LMS for your classroom

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great product that allows you to create a successful classroom community within your school. There are many features that allow you to generate online discussion among your students and allow them to connect with the course content in engaging ways.

Pros

The software was fairly easy to use. Most of my students found it tremendously helpful with the abundance of help videos and content that was available online

Cons

The software can be very expensive depending on your schools budget.

Advice to Others

I would not get this product unless your whole educational institution in on board and prepared for a slight learning curve.

 
 

Joe from Pinnacol Assurance
Specialty: Insurance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Cornerstone Ondemand LMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have found that for our organization, one which has never had an LMS, the Cornerstone Ondemand LMS has been accepted and is in the process of being integrated in to our culture. We are only 35 days after launch and have already had 1/6th of our organization access elearning courses. Employees have adapted well to accessing the system, requesting elearning courses, and registering for instructor led events. We couldn't be happier!

Pros

The ease of use for the end user. The implementation team and process was better than any of the other four LMS products I've participated in implementing in other organizations. The team at Cornerstone is extremely helpful and dedicated to your success.

Cons

As with any LMS software, the complexity of the administration functions is always a challenge.

Advice to Others

Do your research. Make sure you have a clear understanding of the needs of your organization. One LMS doesn't fit all needs, but Cornerstone is definitely one that should be on your list to consider.

 
 

Crystalrose from UTi Worldwide
Specialty: Transportation
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

User and Administrative Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have worked with Cornerstone over the last 6 years and the adaptation of the LMS was easily streamlined and the services and support we received were excellent. CSOD has made great strides to listen to their clients and adapt the system to be easily customized but at the same time be a great out of the box product.

Pros

Globalization Friendly

Cons

Phasing out a lot of older products that require new purchases.

Advice to Others

Attend user groups, Convergence and use the Client Success Center

 
 

Colin from Schneider Electric
Specialty: Manufacturing
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Straighforward Platform That's Versatile

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

As a user & content manager, the software has enough flexibility to make it possible to create curriculum & courses for employees and customers. Once populated they are easy to find and sign up for.

Pros

Intuitive, nice display

 
 
 
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Showing 1-9 of 9

Nicolas from Luxair S.A

January 2017

January 2017

Complete Talent Suite with a good support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We implemented full Talent Management Suite 2 years ago after a good experience on LMS Suite (Training).
Support to client is efficient (dedicated Client Success Manager) and CSOD provides 4 releases per year to continuous enhance the product.
CSOD client Community is quite engage and helps you to configure and adapt the product to your specific environment.
A large amount of data may be transferred and mixed from different modules (Recruiting, Learning, Performance, Succession).

Review Source: Capterra
 

M from Flexera Software
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Could use some work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We use Cornerstone at our company for performance management. While it does give an overall rating, it's not intuitive at all to use. All of my direct reports ask for help each review cycle, I ask HR for help, etc. Having said this, however, I haven't seen any HR system that's intuitive for users to use but it would be great if someone created one!

Pros

Gives output of talent review

Cons

Not easy to use

Review Source: Capterra
 

Tim from NORDAM

May 2016

May 2016

Let the buyer beware!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

If we had to sum up our experience with Cornerstone in one word, I would say "Inconsistent." We signed a contract in December of 2014 and finally were able to implement the LMS in February of this year. Some of the implementation consultants, sales people, and customer service managers have been great and some have been terrible. I think your experience really depends on who gets assigned to your case.

Some of the biggest frustrations we have had is with technical setup and data loads and with their certifications module. We work in a highly regulated industry and our employees have to maintain strict training compliance. We actually had to pay extra for their Certification module but it is highly underdeveloped and the reporting on it is terrible. There is not even a quick report for managers to see the Certification status of their subordinates. If you have any extra technical requirements or issues they will put you through the wringer as far as time and cost.

Our users really like the system but we have had a bear of a time on the administrative side getting things setup the way we want and functioning correctly. If you are just looking for a vanilla product and don't have a lot of technical or compliance requirements than I think this could be a good system. If not, I would suggest going with a higher end product like Success Factors.

Review Source: Capterra
 

Kyle from Enercon Services, Inc.

November 2015

November 2015

Excellent Comprehensive Talent Management Solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Cornerstone provides a user-friendly, comprehensive talent management solution for our company. Currently we are using Cornerstone for both our LMS and Performance Review System. We are looking to expand that into succession planning, and possibly compensation and recruiting in the future. Cornerstone provides regular updates to the software as a means of constantly improving the functionality. We have had the system for five years, and are very impressed with the user friendly nature, the administrative capabilities to customize the system, and the customer service, which is top notch. I would strongly recommend adding Cornerstone to your search list for talent management solutions.

Review Source: Capterra
 

Martyn from BP

November 2015

November 2015

Progressively improving Talent cloud

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As users of the Talent cloud for the last 18 months, specifically to collect Potential Ratings and completing Succession Plans, we have found that the product has come a long way since we started our project and we know that more functionality is in the pipeline. In that time the system has be updated to support a position based approach to succession alongside the existing employee based approach functionality.

There are still some changes needed to improve reporting on the data collected but overall the product had allowed us to meet the needs of the business.

Review Source: Capterra
 

Heather from AgFirst Farm Credit Bank

November 2015

November 2015

Great Talent Management System

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there.
Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle.
Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication.

Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

Review Source: Capterra
 

Nic from ArcBest Corporation

November 2015

November 2015

ArcBest - Elevate Talent Management

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros:
With thousands of employees, the Universal Profile function provides a great window into our employee's career preferences and background. It also helps our company retain talent and promote from within the organization.

Cons:
The ease of use isn't as user friendly as I would like. I would like for there to be more warning pop-up windows explaining the possible repercussions of certain configurable actions.

Review Source: Capterra
 

Grace from ArcBest Corporation

November 2015

November 2015

Broad range of products for entire employee life cycle

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are still implementing Cornerstone products but are excited to be able to implement all of the tools available to us. From ATS to Succession there is a tool for every step in the life cycle of an employee. We have almost all of them. Our greatest challenge is employee engagement with the system. We already have so many other software platforms in use in other area of HR (benefits, compensation, etc.) that employees view it as "just another page to login to." But our greatest success is the increase in reportable metrics. We can answer almost every HR question with the custom reporting application inside our portal. We've just scratched the surface with Cornerstone and can't wait to see what the next 1 - 2 years will look like with this product.

Review Source: Capterra
 

Abbey from RNDC

November 2015

November 2015

Cornerstone - Great Support, Great Product!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I personally have had a great experience with Cornerstone, from both a end user perspective and also from a system administrator perspective. Currently, we use the Core, Learning, Performance and Succession modules and each has impacted our workforce and internal workflow processes in their own ways. The thing I love about Cornerstone most is that their releases are filled with extremely relevant and useful upgrades. Other technologies that we use will upgrade their product just as regularly but there will be very little that we would actually consider implementing. Cornerstone listens to their user base and structures their releases in a way to meet the needs of the most request items. They are also very good about the overall user interface to ensure the technology is engaging for users. Cornerstone Support has always provided great direction from major configuration questions to best practice recommendations. When you submit a Care Ticket you typically get a response back within 24 hours and the feedback that is given is clear and concise. The only con really is that it is hard for us to keep up with all the upgrades that are made, but that is a problem that I am willing to have if it means the product is getting better and better!

Review Source: Capterra