Customizable, straightforward software for submitting requisitions, reviewing applicants, etc. can be hard to find. Cornerstone checks all of those boxes. It is easy to use, even for someone like me who does not come from a HR background. Being able to rate applicants and place applicants in status's is helpful when the applicant pool is large.

Assigned interviewers on my team sometimes have trouble accessing applications and applicant documents. Other than that, it works as expected.

I’ve been working with Cornerstone products for 3 years now at two different companies, and I’ve been impressed and satisfied with the overall system and functionality offered. Of course, the more modules you have in the system, the more impressive the analytics and integration of the data you load, but even with just the Learning and Performance modules it’s a great tool that provides wonderful talent and learning administration and reporting. Over time, the interface has become more and more user friendly, and now with the new Universal Profile and system updates related to that, users are presented with a familiar, facebook-ish feel that is easy to learn and navigate. Another very positive direction Cornerstone has taken is to create a more visual, image-based interface, although there are still pages that are being updated to create a complete and consistent look and feel. I’m also a huge fan of the reporting options in the system. As far as custom reports go it takes a little getting used to how information is pulled, but once you know the system and the data, you can really pull all sorts of information. They recently made it even better because you can build graphs in custom reports now, which makes it easier than loading the data into excel and doing the work there. Overall though, I really can’t stress how easy it is for admins to navigate the system. Sure, as a System Administrator things can get a little more complicated as far as maintaining security/permission roles and deciding back end settings, but for the people in your organization that you designate as training coordinators or instructors, it’s really simple for them to learn how to run reports, enroll employees, add events and sessions, manage rosters, etc.. There’s also the option to build custom pages which is super cool! I’d never really learned much about HTML coding, but recently suggested we build some of our organization’s new performance management programs as custom pages in Cornerstone rather than in SharePoint…..meaning I ended up having that job…..and it was so easy to build some really cool, functional pages. With minimal experience (and a lot of web searching on coding), we ended up with some really great pages that connected to other areas of the system such as signing up for classes, etc.. Having the Data Load Wizard has been a great asset too in order to feed large amounts of data into the system without having to enter lines one-by-one. All in all, I’ve definitely enjoyed working with the Cornerstone system and its wonderful employees! I went to their Cornerstone Convergence conference last year as well, and all of the products they offer and how they fit together to provide amazing features like predictive analytics is super exciting to see! Cornerstone definitely has a vision and is on the cutting edge of Talent and Learning Management.

I’ll admit there are times where we may run up against issues with what we’d LIKE the system to do, and what it is actually able to do, or system errors that need to be looked at on the Cornerstone end (something like emails not firing the way they should, or an area of the system not working the way we thought it would), but every time I’ve had problems and I’ve reached out to their Global Support or to our Client Success Manager, they’ve been extremely helpful. Global Support may not know the answer right away but they always get back to me with a fix or answers to why things are happening, and our Client Success Manager (at both companies I worked for) went out of their way to help me troubleshoot and find workarounds to suite our needs.

CSOD doesn't care about you as a customer on the back end - their whole energy is spent designing cool new features and then using their "Customer Support" team to promote those features to you. Once you're signed up then you pass quickly down their list of priorities. Their team move onto the next client to capture on their licensing agreement. When you need support, something in your system needs fixing then good luck getting a response from their tech support team that meets your expectations. Myself and my team have numerous examples of responses that take >2 weeks to even get a response. When you reply expect the same time to get another response etc. You can call to try and get speedier service, average call wait time 40 minutes - I've waited 90 minutes once! When you try to complain there is no mechanism to take your feedback. You cease to be important once fully implemented. Yes it's the coolest and probably the most powerful LMS out there but please weigh this carefully on the lack of support you will receive when you need it.

Excellent UI Powerful features and functionality Stays up to date with latest learning trends and matches those to features

Terrible, I mean TERRIBLE customer support when things go wrong or need fixing/request support

Cornerstone has the flexibility to satisfy a vast array of learning management needs. It is easily customized which allows it to be simplified or expanded upon depending on the target audience and business needs. The customer service level that is offered by Cornerstone is outstanding. From the online community, the weekly Success live sessions, our success manager, our geographical usergroup, the annual conference, and the global tech support center, I can rest assured that as a client my needs are being met and my expectations are constantly exceeded. Additionally, Cornerstone sources product enhancement recommendations and ideas from their clients and actually implement many of these ideas.

There is quite a learning cure involved in learning the system and gaining insight into how to best use the features and settings. A dedicated admin is a must. Anyone can be taught the basic administrative features and functions, but it truly takes a dedicated admin to have eyes on the inherent complexity of running such a robust system that continues to receive improvements and updates. Cornerstone is a dynamic solution that needs to be maintained in order to maximize the benefits to the organization.

One of the things that helped Cornerstone stand out from other LMS vendors was the company itself. Their culture was very similar to our own company culture, which was a plus. However, I think we were most impressed with their communication, support, and resources. Once we decided to go with Cornerstone, we were given ample time to learn how to administer the LMS and test things in a pilot environment before moving to production. Even 1 year later, we are still checking in quarterly with our support specialist, Jamie. In addition to our support specialist, there are tons of resources in the Cornerstone community--help topics, discussion groups, webinars, and release emails that tell us about new features that roll out every quarter. You definitely don't feel like you're alone when you go with Cornerstone--they have an excellent product and excellent support.

As with any LMS, there's a lot to learn and manage--so the ramp-up does take a lot of time. I still feel like there's a lot for me to learn in just the Learning Cloud! Our team has also tried to figure out a couple of workarounds for certain issues, like SCORM 2004 reporting. There was a custom report we wanted to create, but could not do within the current platform. Turns out, there are some things that require an additional back-end cost.

I love the fact that Cornerstone is really customizable and flexible for whatever you want to do with it. They also prepare their users pretty well for when new functionality is released (through webinars, their forums and documentation). They also have many events that you can attend to networks with other clients and Cornerstone employees, such as their user groups and yearly Convergence.

The thing I like least is the response time from Global Product Support. They often won't update you on a case for days, forcing you to call to get an update. It would be nice if they could at least have some indication that the case is being looked at (this feedback was already provided to them). Another thing I don't like is that updated functionality is released (such as the new performance user interface) before it is completely ready, and is often missing key functionality that was once there. I also think that they are behind on their mobile app development since it is very limited in what can be done on there.

My review is related to the Cornerstone products that my organization uses: Core, Connect, Learning, Recruiting. I think Cornerstone is a great product and Cornerstone support cannot be beat. I love the fact that Cornerstone is constantly improving itself, with updates and improvements every quarter. Cornerstone support is available in so many different places and formats. It's never far away. On the Cornerstone Success Center, I use the Ask the Expert forum all the time and get answers often within the hour. Suggestion City is a great place to make sure that your wishes for improvements for Cornerstone are heard.

Sometimes I do feel that Cornerstone tries to do everything, so some of the details get missed. I also sometimes feel that Cornerstone focuses on making it easy to use for the end-user, but forgets about making it easy to use for the person implementing content. Content implementation is sometimes counter-intuitive as it seems that it is set up like a programmer would set it up. If you think like a programmer, it makes sense. If you don't, it seems convoluted.

We have really enjoyed our experience with Cornerstone OnDemand, as well as the customer support we have received. There are regular releases and updates.

It is cloud-based, so it is very secure, stable, and fast. The user interface is very modern and there is a minimal learning curve. There are some very nice reporting features.

There are many features and options, but the system seems to be much easier to use as an end-user, rather than as an administrator. It also does require having multiple admins set up, so keep that in mind for smaller organizations.

It's mostly intuitive from the user side. It can get very complicated from the administrator side. It can be powerful in what it can do...if your organization's processes and data work the way the system was built to work. I like the reporting options.

In our case, our organizational structure (higher education) required a lot of retrofitting to make the system work for us...and in many cases, it leaves us with a sub-optimal outcome. There are also many common sense little features that I would have expected a system like this to have that it just doesn't.

Its an awesome experiences with Cornerstone Recruiting

This software assists us in finding employment in the construction industry and monitors user access times.

I like the way of presenting the reports and analysis with insights and keywords

Walk away and never do business with this company. We are no moving to Bridge LMS which has comparable functionality at a better price, and better package for the product including ecommerce which wasn't included.

It met a vast array of training needs such as online compliance and managing signing up for in person training, and uploading completed training certificates obtained outside the organization.

It was not well liked by users, felt clumbsy and cumbersome. It was also expensive and the renewal went from 51K to 66K and we were notified one month before the renewal and had to be for 3 years. They changed the rate to 56K after we balked we have 1480 users, but wouldn't transition said take your data and go and if you want a one year renewal it is 84K. What kind of business does that

I’ve been working in this industry for over 10 years and throughout my experience I have managed several different LMS systems, but CSOD, by far, has been the most impressive. During our LMS Selection process we evaluated over 27 vendors and scored/compared each across many different rating factors such as easy to use, low cost, easy to learn, extensive features/functionality, powerful reporting, customer service support etc. CSOD was the highest scoring vendor and after conducting hands on analysis and performing extensive due diligence (i.e. reference check, examining financial health, customer/industry reviews) we made the choice to move forward with CSOD. We haven’t had any regrets since then. Our LMS implementation went very smoothly and we’ve been live for over one year now. The feedback we’ve received from our organization regarding the LMS has been nothing but positive, and due to this top management has decided to invest in the Recruiting and Onboarding modules.

Would like to have more design capabilities/flexibility when developing custom pages without having to HTML knolwedge and writing code.

Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there. Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle. Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication. Applicant tracking seems on par with many other vendors, but the advantage that you get with Cornerstone is that it encompasses all stages of an employee lifecycle using their platform - from hiring and onboarding to termination. You will have a full record of your employee using their TMS. Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

We first implemented Cornerstone for training and in 2014 we decided to implement the recruitment module as well. It is really an easy soft to implement, since we could do the configuration by ourselves (with the support of a consultant team of Cornerstone). The support from Cornerstone is really efficient and personalized, with allow a great relationship Customer-provider. There are quarterly releases which take into account clients suggestions, and help improve the tool. The current functionalities fit our need in recruitment.

Great functionality & unified talent management. I've reviewed other LMS vendors out there, and CSOD is the best I've found thus far when it comes to Learning Management Systems and seamless integration with Talent, Performance & Succession planning.

As a system analyst, I really like the functionality, but the price tag is a hard sell with the business.

Very solid platform lacking the top tier features that would put it firmly on top.

It is fairly simple and direct in its layout and design options, which allow for better structure and consistent site performance.

Really the backside of the Pro, the simplicity does not lend itself to being a unique platform for your company. If you have specific branding requirements, you will be hard pressed to have them easily plug into the site, and even harder pressed to find someone in their support channels to help you make some modifications.

What I like most about Conerstone onDemand is ease of use on the administration side, the features that are available such as badges and online registration as well asthe ability for mobile access.

User is forced to make several clicks before opening training. Sometimes this can be time intensive when you are just trying to get to the training.

Cornerstone is a leader in the industry for a reason. As a client using the learning component, I can speak to strength in the how the module enables admins to configure training in the areas of instructor-led training (ILT), Web-based training, tests, certifications, and social/collaborative-integrated content. I appreciate just how much I can do. Once you learn the basics of the system you will be able to explore areas that provide solutions for more complex learning needs.

At times it can be difficult to effectively troubleshoot issues with the system's Global Product Support Team. Some issues are a factor of limitation of the tool itself but others are defects that require diligence on the client's part in achieving a resolution or fix.

Cornerstone sincerely values feedback from their users and gives support in various ways. Aside from the company's online Help, user guides, and user forums, if I am unsure of how to do something, I can reach out during daily "Office Hours" to discuss my scenario or I can call customer support directly. I also like that there is an opportunity on a quarterly basis to network at a regional one-day event with other Cornerstone Admins.

Cornerstone has releases that occur on a quarterly basis and keeping up all that is newly being released or updated can take time, if you do not have a process. Functionality of new pieces are rolled out with limitations and it takes several quarterly release process to get it to the point of using it.

Cornerstone is top notch in regards to talent management - our concern when looking for a system was to find one that could support our talent and development needs for our management and office staff but also provide the robust tracking and housing of records required by our clients for our safety training needs of our field employees across 4 different companies.

- Ease of Use - Customized to our needs - Integration with other systems - Robust real time reporting - Customized access and collaboration tools

When looking for an HRIS it would be nice if it could supported the other functions required of HR. Although at first we were only looking for a Training system, recruitment portions of the system would have been a nice addition if it had the requirement of supporting benefits and pay for employees as well in one system.

I believe Cornerstone has one of the best cloud-based HCMs on the market and provides good value to it clients looking for a product that can offer flexibility in how learning, performance and recruiting is done within their organizations.

Cornerstone offers and integrated platform, ease of use, flexible interface, and keep current with the features most clients need from their HCM. Their customer service and client success community is well-structured and give clients a great value-added product support option in addition to the more formal support program.

Some modules of the application lag in development compared to others, need more robust integration options with other 3rd party products

Cornerstone started as an LMS almost on par with SABA and they started branching out into the HR world and they did a wonderful job. The system is easy to use, and uses the cornerstone framework so anyone with previous experience can use it easily. It also works well in conjunction with other systems such as ADP. Great system to use if you already utilize cornerstone.

Its a bit on the pricy side and there's a larger learning curve than with most systems, but I think it's due to the company's age in this business thus understandable.

It is flexible and easy to customize to your preferences. We have been able to increase how frequently our employees access training by taking advantage of approval workflows, self registrations and featured training option. The ability to customize notifications at the object level has also saved a great deal of time sending communications. Reporting is easy and Cornerstone allows us to give access to specific reports to various other employees. The support received by cornerstone both during and after implementation was tremendous.

Takes a while to get used to all of the features and how one feature affects another, however they have several training modules and office hours during which time you can call to ask questions.

Cornerstone provide great customer support and client approach. They have very professional product management team. Cornerstone functionality covering most of the requirements from different industries for both white and blue collars. They have good possibility to configure solution and they keep delivering new enhancements every Release (quarterly)

As Cornerstone become bigger it is difficult to deliver enhancements with the same speed.Cornerstone need to increase number of developers to keep same level of enhancements quality and speed

Cornerstone offers a powerful tool for tracking and assigning training. It allows you to setup instructor led training, including the scheduling of instructors, venue, and resources. You can add great YouTube videos you've found as learning objects. Cornerstone's reporting is a powerful tool allowing you to capture meaningful data with limited manipulation (if any) outside of their system.

Enhancements can be difficult owing to the fact that they will often affect all users - not every enhancement deserves its own on/off switch, and coding per customer is kept to a minimum. Reporting - specifically finding who is missing a training (such as compliance required items) can be difficult.