--- title: "Crew Software Reviews, Demo & Pricing - 2026" description: "Review of Crew Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/crew-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / Crew Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/calendar-app/crew-profile/alternatives/) # Crew Review From $30/month Free version Free trial 1 plan Wondering if Crew is right for your organization? Our Employee Recognition Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Crew 4.6 [(47)](https://www.softwareadvice.com/calendar-app/crew-profile/#reviews) Pricing Starting at $30.00 per month ### About Crew Crew is a comprehensive team management solution that connects team members on the frontline, creates meaningful employee interactions, and drive real-time business results. Crew helps organizations align and manage front-line team member goals and communication to improve success across the board. Features include team communication, scheduling and shift coverage, employee recognition, document and task management, employee surveys, and enterprise management tools. With Crew, team members can message other team members without the need for emails or phone numbers using Crew's instant messaging feature. Leadership can streamline communication to frontline employees using broadcasts and announcements, improving information visibility. Managers can add and update employee schedules by filling shifts with shift coverage features and by syncing Crew with third-party scheduling and WFM solutions. Additionally, managers can customize recognition rewards and recognize top-performing team members. Crew is available for mobile devices via iOS and Android apps. Do you work for Crew? [Manage this product listing](https://www.g2.com/products/crew-crew/claim_requests/new?auto=true) Wondering if Crew is right for your organization? Our Employee Recognition Software selection experts can help you in 15 minutes or less. ## Crew User Interface ## Popular Crew Alternatives Main Product Crew 4.6 [(47)](https://www.softwareadvice.com/calendar-app/crew-profile/#reviews) Ratings Breakdown - 4.55Ease of use - 4.45Value for money - 4.58Customer support - 4.38Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11158)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) 4.7 [(16464)](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.74Value for money - 4.30Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24205)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5314)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6436)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price ## Crew Pricing and Plans Starting price: $30.00 per month Free Trial Free Version Basic $30.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Crew Features - Popular features found in Employee Recognition Awards Management Chat/Messaging Goal Management Leaderboards Manager-to-Employee Recognition Nominations Peer-to-Peer Recognition Reporting/Analytics Rewards Catalog - More features of Crew Absence Management Access Controls/Permissions Activity/News Feed Alerts/Notifications Audio Calls Automated Scheduling Availability Management Benchmarking Booking Management Calendar Management Communication Management Compliance Tracking Discussions/Forums Employee Database Employee Management Employee Portal Employee Recognition Employee Reward Programs Employee Scheduling Facility Scheduling File Sharing Group Scheduling Messaging Mobile Access Multi-Location Negative Feedback Management Online Booking Online Time Clock Performance Management Pulse Surveys Real-Time Chat Real-Time Notifications Real-time Scheduling Recognition Tracking Reminders Role-Based Permissions Schedule Distribution Scheduling Search/Filter Self Service Portal Shift Swapping Social Recognition Surveys & Feedback Task Management Task Scheduling Third-Party Integrations Time & Attendance Time Off Management Time Off Requests Timesheet Management Vacation/Leave Tracking Variable Workforce ## Crew User Reviews ## Crew customer ratings - Overall rating: 4.6/5 - Total reviews: 47 ### Rating distribution - 5 stars: 33 reviews (70%) - 4 stars: 10 reviews (21%) - 3 stars: 3 reviews (6%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- Have you used Crew and would like to share your experience with others? ### Worked great for what was needed - Overall rating: 5/5 - Reviewer: Marcus S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered The experience was well. People enjoyed getting stars and having the communication in one place on their phone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Crew helped communication in one place, and for groups to be made within the organization. Employees enjoyed the stars given and things as well. #### Cons It changed from a free service to a paid service. I used it because it was free and it having a cost caused me to cancel --- ### Crew is great for a basic communication tool amongst teams - Overall rating: 4/5 - Reviewer: MARJORIE B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For a basic communication platform, it was very useful and easy to use. It was also functional across different phone types. The gold star rewards were loved by my employees, although the fact that these had to be purchased beyond a few starter stars was frustrating #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to communicate with all of my team members, regardless of the phone type that they had. We also really liked the ability to provide gold star rewards and track those. #### Cons Minimal things you could utilize it for beyond communication. Also didn't like that I had to buy the stars or my team had to buy stars to provide rewards/recognition for others #### Reasons for switching to Crew The chat/text messaging was not working well across different phone types, and we needed a communication platform. This was recommended by another small business owner --- ### Highly recommend! - Overall rating: 5/5 - Reviewer: Kari D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My company has used Crew for a long time now. It’s great to have all of our company communications in one place. Highly useful tool. #### Cons I’d like more support from customer service in how to fully optimize the software. --- ### Great, Multi-Faceted Workplace Option - Overall rating: 5/5 - Reviewer: Kay M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved using this app, and the customer support was awesome. Worked incredibly well for scheduled a staff of 80+ individuals and was super useful for mass communications as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The set up and onboarding was relatively quick and easy, and the countless amounts of customizable features made it a favorite of my staff when we used it. #### Cons Glitches with clocking in/out were common, and certain permissions (like, security permissions) were difficult to adjust at first. #### Reasons for choosing Crew Worked better for our needs in terms of available features and pricing. --- ### Crew is a great platform for our team! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My partner company started with crew, then left to a competitor product that turned out to be awful for our needs. We are now back on Crew and you can immediately see the difference in participation, communication, and productivity. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use and add members. Lots of space for file storage and sharing. Immediate responses and notifications when someone needs help. #### Cons Nothing that I have found. When we left I was hopeful but really disliked the new app. I am so glad we are back on Crew! #### Reasons for switching to Crew Crew was much easier to use, has more storage, unlimited adds of coworkers... a much better app overall. --- ### Residential Program Administrative Manager - Overall rating: 4/5 - Reviewer: Stephanie G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I appreciate the ease and simplicity of crew especially in comparison to other scheduling apps on the market right now. I love how once you knew how to use it, you could almost wake up middle of the night to a call off and move things around and make updates with your eyes closed lol. I loved that for staff who weren't as tech savvy this app was so user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciated the ease of use. I loved that everything was accessible through an app, making changing schedules and communicating a breeze. I loved that staff could operate with the same ease, posting and picking up shifts as well as communicating in a central place, making team collaboration enhanced #### Cons There were instances where changes in schedules weren't showing up for everyone, or when as an admin a change was made but then it didn't reflect. Additionally some shifts would show up or be repeated having us run into instances where there were too many people scheduled showing up and having to select someone to go home. There were many times that staff would have to uninstall and reinstall the app for it to function properly. --- ### Love this app for work! - Overall rating: 5/5 - Reviewer: Nadia M. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've enjoyed using the Crew app as a form of communication with my coworkers/for work purposes. We're able to share important updates and announcements with all staff, calendars and schedules, files and important docs, all in the app. It's nice to have a way to communicate without having to text everyone with my personal phone. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to navigate the app. I like being able to use this app to communicate with coworkers instead of reaching out with my cell phone/personal number. We used to have multiple Facebook groups to communicate information between staff but not everyone has Facebook. With the Crew app, everyone has access to it, unless they're younger and don't have a cell phone then their parent is on the app. I also like that I'm able to turn off notifications for threads if I don't want to be bothered. #### Cons Lately, there's nothing to report that I like least about this app. #### Reasons for switching to Crew Easier to use to communicate with all staff. Not everyone has Facebook/uses social media. --- ### Crew is an amazing addition to our team communication - Overall rating: 5/5 - Reviewer: Kelly S. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so easy to use. If you have questions, all you have to do is contact them or get answers on the app itself. My crew loves the ability to mass message when needed. They love the fact that we can post a schedule --- ### Great communication app! - Overall rating: 5/5 - Reviewer: Sadie L. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was great! A great, easy to use communication source. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I loved how I could easily make an announcement to my team and that they all wouldn’t be able to reply. #### Cons I wish I could delete the chat feature. We wanted to use the app purely for announcements. Group chats are too much to handle. --- ### Great for scheduling and a group messaging with work team. - Overall rating: 5/5 - Reviewer: Melanie G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that we're able to send out staff-wide alerts and updated without sharing personal phone numbers. Scheduling feature is easy to read and great functionality. #### Cons Navigating the dashboard is a bit clunky with quickly looking at the schedule. --- Showing 1 - 10 of 47 Reviews Load More Reviews ## Crew Popular Comparisons [Microsoft Teams vs Crew](https://www.softwareadvice.com/calendar-app/crew-profile/vs/microsoft-teams/)[WhatsApp vs Crew](https://www.softwareadvice.com/calendar-app/crew-profile/vs/whatsapp/)[Slack vs Crew](https://www.softwareadvice.com/calendar-app/crew-profile/vs/slack/)[Connecteam vs Crew](https://www.softwareadvice.com/hr/connecteam-profile/vs/crew/)[Telegram vs Crew](https://www.softwareadvice.com/calendar-app/crew-profile/vs/telegram/) [Compare All Alternatives](https://www.softwareadvice.com/calendar-app/crew-profile/alternatives/) ## Other Top Recommended Employee Recognition Software [Paychex](https://www.softwareadvice.com/hr/paychex-flex-profile/) **4.2** (1820) Recently recommended **171** times [HiBob](https://www.softwareadvice.com/hr/bob-profile/) **4.6** (179) Recently recommended **95** times [Darwinbox](https://www.softwareadvice.com/hr/darwinbox-profile/) **4.2** (46) Recently recommended **49** times [Employment Hero](https://www.softwareadvice.com/hr/employment-hero-profile/) **4.4** (239) Recently recommended **47** times Stuck Between Options? 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