emPerform

RATING:

4.4

(53)

About emPerform

emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. emPerform helps users streamline core talent management operations, from online appraisals to goal management, 360° feedback, succession planning, competency development, pay for performance and analytics. The features included in emPerform are configurable, allowing users to adjust the layout, language, rating scales and workflows. The solution integrates with other applications including a company’s HRIS, LMS and/or payroll solution. emPerform includes a library of competency-based appraisal templates that companies can choose from. emPerform tag featur...

emPerform Pricing

emPerform is hands-down the best value available. For less than most vendors charge for a single module, emPerform includes all of the configurable and powerful functionality needed to assess and reward performance and build a competitive talent base.

Starting price: 

$3.00 per month

Free trial: 

Available

Free version: 

Not Available

Track the status of reviews & performance in real-time.

emPerform Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for emPerform

1 - 5 of 53 Reviews

Janell

Verified reviewer

Consumer Goods, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Great Performance Management Tool

I was just recently introduced by emPerform while recently entering into a new position, and like many other companies we were using the method of handing a print off to an employee and asking them to complete their own evaluation. Which this method is fine as long as there is open dialect between Manager and employee, but at times we all get busy and lose sight of this process. This was my first experience using and performance management system, and first impression is that I was very impressed. The fact that this system will help initiate the open communication between Manager and employee and to hold all parties involved engaged and accountable for their part in the process. I also love the fact that you will have access to past evaluations to reflect on what you have done in the past and that all the information will be available and accessible at your leisure. I cannot say enough about the level of customer service that was offered from emPerform's staff and level of professionalism, we had an awesome trainer and facilitator by the name of Kris Kyritzopolous. During and after the implementation Kris was always accessible and very responsive, and just executed the level of customer service, that was very refreshing. I would highly recommend this product to any corporation looking to effective promote their performance management process.

PROS

Very user friendly from an employee standpoint

CONS

Nothing really, just learning the system from an administrative standpoint.

Vendor Response

Thank you for the wonderful feedback regarding emPerform features and our support team! We are so glad emPerform supports open communication and ongoing performance accountability. If there is anything we can ever do to help or if you have additional feedback, we would love to hear from you. Contact us directly support@employee-performance.com.

Replied November 2016

Christina

Non-Profit Organization Management, 201-500 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Revamped entire Performance Management System

Reduced time spent on a cumbersome, ineffective review system; revamped entire cycle based on the tools available to us in emPerform (ability to record goals and training needs) and address company values.

PROS

emPerform has not only solved our problem of cumbersome performance reviews, but completely challenged our approach to performance management in general. We have been guided through a full re-do of our annual cycle and have received valuable, experienced advice from people who have been in this industry for years. The software is easy to use, easy to setup, fully customizable and aesthetically pleasing. The 'tag' system, and the ability to incorporate these notes into the formal reviews is a favourite feature.

CONS

Although using libraries for tracking responses is really useful, the downside is that you can only have one library within a section. We were hoping to just have one form with all the sections and questions within one page - but in order to track and pull data from responses we need more than one evaluation area for one formal review. We were, however, supported in working around this effectively. During the demos, we thought the view/user-ability of emPerform was less impressive than other software, however the customization of it seems to be superior.

Reason for choosing emPerform

Based in Canada, integration with Payworks, the compensation element, lowest annual fee.

Chris

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Broad Reach Healthcare - Our Experience with emPerform

Excellent. The implementation and customer support team has been top notch. Extremely helpful and responsive. I have gone through 3 separate software launches in the past 2 years and working with the emPerform team has been far and away the best experience. After implementation, they continue to support your needs at the same level which I did not find with other vendors.

PROS

The ability to tailor the review workflow and assessments to meet our needs. Scheduled check-ins throughout the year. A scheduled timeline with email alerts when check-ins and annual reviews are due.

CONS

We recognized about halfway through the setup process that we did not choose the correct individual to work with the emPerform team. It is a necessity to choose an individual with experience performing reviews and detailed knowledge about your company's review process.

Julia

Government Administration, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

emPerform review

My experience with the service I've received from [sensitive content hidden] at emPerform has been fantastic. She is always responsive to all of my questions and really helpful in her recommendations. emPerform has been challenging for me as a new administrator of the system, but that is due to the complicated design that our organization created when the system was implemented.

PROS

The best feature of emPerform has been working with [sensitive content hidden]. She has been extremely helpful, supportive and patient as our organization has relied on her expertise to customize the on-demand review and the annual performance review. Unfortunately, there isn't anyone in our organization who was working when emPerform was implemented three years ago so we have had to completely re-design the tool to work with the current needs of our organization. [sensitive content hidden] has been really helpful in our redesign and fantastic to work with.

CONS

emPerform has required a lot of administration for us as it currently doesn't link to PeopleSoft so we have to re-enter employee information into emPerform. However, I have recently learned that there is a way for emPerform to connect with PeopleSoft which could save us considerable time.

Theresa

Government Relations, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Great Experience with emPerform

I have had a great overall experience. Customer service has been exceptional. Throughout the process we have been supported and I am confident that any issue that may arise on my end will be handled swiftly and to my satisfaction each time.

PROS

emPerform has been a great tool for us from the beginning. It was completely customizable and we were able to mirror our old process and enhance it with the features available through the system. Because of the flexibility, I can easily make adjustments and accommodate managers and individuals as necessary throughout the performance management cycle.

CONS

Our only critique is some confusion with the users around saving vs submitting documents. Reviews get stuck in the process as users think they have submitted a document when in fact they have only saved it.