CRG emPerform Software

4.38 / 5 (43)

Our advisors have recommended this product 11 times in the last 30 days

What is CRG emPerform?

CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud.

CRG emPerform helps users streamline core talent management operations, from online appraisals to goal management, 360° feedback, succession planning, competency development, pay for performance and analytics.

The features included in CRG emPerform are configurable, allowing users to adjust the layout, language, rating scales and workflows. The solution integrates with other applications including a company’s HRIS, LMS and/or payroll solution. emPerform includes a library of competency-based appraisal temp...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

43 Reviews of CRG emPerform

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(15)

15

3 stars

(3)

3

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 43 results

October 2016

Janell from Dorel Juvenile

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great Performance Management Tool

I was just recently introduced by emPerform while recently entering into a new position, and like many other companies we were using the method of handing a print off to an employee and asking them to complete their own evaluation. Which this method is fine as long as there is open dialect between Manager and employee, but at times we all get busy and lose sight of this process. This was my first experience using and performance management system, and first impression is that I was very impressed. The fact that this system will help initiate the open communication between Manager and employee and to hold all parties involved engaged and accountable for their part in the process. I also love the fact that you will have access to past evaluations to reflect on what you have done in the past and that all the information will be available and accessible at your leisure. I cannot say enough about the level of customer service that was offered from emPerform's staff and level of professionalism, we had an awesome trainer and facilitator by the name of Kris Kyritzopolous. During and after the implementation Kris was always accessible and very responsive, and just executed the level of customer service, that was very refreshing. I would highly recommend this product to any corporation looking to effective promote their performance management process.

Pros

Very user friendly from an employee standpoint

Cons

Nothing really, just learning the system from an administrative standpoint.

Response from CRG emPerform

Replied November 2016

Thank you for the wonderful feedback regarding emPerform features and our support team! We are so glad emPerform supports open communication and ongoing performance accountability. If there is anything we can ever do to help or if you have additional feedback, we would love to hear from you. Contact us directly support@employee-performance.com.

January 2020

Christina from The Mustard Seed

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Revamped entire Performance Management System

Reduced time spent on a cumbersome, ineffective review system; revamped entire cycle based on the tools available to us in emPerform (ability to record goals and training needs) and address company values.

Pros

emPerform has not only solved our problem of cumbersome performance reviews, but completely challenged our approach to performance management in general. We have been guided through a full re-do of our annual cycle and have received valuable, experienced advice from people who have been in this industry for years. The software is easy to use, easy to setup, fully customizable and aesthetically pleasing. The 'tag' system, and the ability to incorporate these notes into the formal reviews is a favourite feature.

Cons

Although using libraries for tracking responses is really useful, the downside is that you can only have one library within a section. We were hoping to just have one form with all the sections and questions within one page - but in order to track and pull data from responses we need more than one evaluation area for one formal review. We were, however, supported in working around this effectively. During the demos, we thought the view/user-ability of emPerform was less impressive than other software, however the customization of it seems to be superior.

Reasons for Choosing CRG emPerform

Based in Canada, integration with Payworks, the compensation element, lowest annual fee.

February 2021

Katheryne from Mortgage Bankers Association

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

emPerform paved the way!

Excellent experience with an excellent product and high-performing support team.

Pros

We moved to a system after only being on paper since the inception of our organization (ca. 100 years). Naturally, there was substantial angst around the move. The team at emPerform made the entire process so easy. The software is specifically designed for performance management and adapts quite easily to any need an organization might have. In addition, smaller/mid-sized organizations get the same service and attention to detail as the larger companies. As a non-technical person, emPerform was easy to follow and implement.

Cons

None - this is our first year and as of yet, no complaints. Every aspect has functioned as expected.

Reasons for Choosing CRG emPerform

CRG emPerform has one focus.... employee performance management. They are experts and are committed to making the performance review process comprehensive, accessible and transparent.

October 2016

Heidi from Silverchair

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2016

emPerform is a nice tool but a bit clunky

The journaling and tagging features in emPerform support our ongoing performance review process. The improved user interface that was rolled out in January 2016 is a big improvement over the previous version. One of their greatest strengths is their very helpful customer service team and account managers - always responsive and thorough. However, the system is still clunky, particularly on the admin side, and administrators and users alike continue to have difficulty even logging in. The system could use a bit of a technology update as well, incorporating more features and allowing for hyperlinks and more individualization.

Pros

customer service, improved user interface on the individual employee login side, journaling and tagging features

Cons

admin is VERY clunky, logging in is difficult, and features are limited

Response from CRG emPerform

Replied October 2018

Hi Heidi - Thank you for the feedback. We are glad that our tag module supports your efforts for ongoing performance management and are sorry that you have been experiencing difficulties with login. We will follow up directly to discuss options so emPerform works as smoothly as possible for your administrators. We are always working to improve our features and usability for valued customers like you and thank you again for your feedback!

February 2021

Kevin from Barnes Dennig

Company Size: 51-200 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2021

Performance Process Transition

Overall we are extremely satisfied with the system, as it has taken us from a cumbersome paper process to an efficient cloud based solution allowing our employees the ease of submitting feedback and the effectiveness for our supervisors to collect that feedback. That ability to save time in executing the process allows for more time focused on coaching than on facilitating the process. As we go forward and partner with CRG emPerform's customer support team in truly mirroring our dynamic process, we feel it will be the exact answer to what we had been dreaming of!

Pros

We have been impressed with the ease of functionality the system provides and the helpfulness of the customer support team. Transitioning from a fully paper based process, CRG emPerform brought a vast range of capabilities based on how we have developed our process. The team there is willing to listen and create just about anything in whatever way you envision. Their desire is to make it work exactly how you want and will partner with you in making suggestions to make your process as user-friendly and efficient as possible.

Cons

As a matrixed organization, our performance process has moved to a dynamic approach with the ability to include feedback multiple times from the same evaluator within a review period. This process structure has created some difficulty for the system to mirror that process and get the total data set gathered for each individual based on how the system is configured.