CRG emPerform Software


 

CRG emPerform is an employee performance management solution that helps organizations seeking to automate performance reviews and strategically align, develop, and retain top-talent.

It is a customizable, scalable solution that streamlines and simplifies core talent management operations, from online appraisals to goal management, 360° feedback, succession planning, competency development, pay for performance and analytics. 

The features included in CRG emPerform are configurable, allowing users to adjust the layout, language, rating scales, workflows, and more to match the company’s needs Users also have the option of deploying the software on their own servers or having emPerform host it for them.

The system integrates with a number of other applications, including a company’s HRIS, LMS and/or payroll solution.

emPerform includes a library of best-practice competency-based appraisal templates that companies can choose from. These templates help to ensure employees are being evaluated on what matters and that transitioning from paper evaluations is simple.

emPerform tag is a recent feature that was added and is built directly into the solution, letting employees and managers to send feedback and archive performance notes year-round. These tags are accessible within performance appraisals, giving managers the feedback they need for accurate performance assessments.

 

CRG emPerform - Tag view
 
  • CRG emPerform - Tag view
    Tag view
  • CRG emPerform - 360° nominations
    360° nominations
  • CRG emPerform - Appraisal screen
    Appraisal screen
  • CRG emPerform - Goals
    Goals
  • CRG emPerform - Talent review
    Talent review
  • CRG emPerform - Tag wall
    Tag wall
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 8

21 Reviews of CRG emPerform

 

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Software Advice Reviews (4)
More Reviews (17)

Showing 1-4 of 4

Elaine from Family Service Toronto
Specialty: Non-Profit

September 2016

September 2016

Excellent Performance Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Emperform is an excellent performance management tool and the support that I received for my implementation and roll-out from the Corporate Renaissance Group exceeded my expectations. Lonnie Dowdell and Anant Rege provided all of the support that I needed to ensure that I truly felt comfortable with the system.

Likes Least

Not applicable - it is an excellent tool and the Corporate Renaissance Group`s customer service was outstanding.

Recommendations

Our RFP process was quite robust and the emPerform performance management software met all of our criteria. Lonnie Dowdell was an expert in the system and was able to help me set-up the system to meet all of the needs of our organization.

I was truly impressed by the level of service and the quality of the product.

 
 

Joanna from Acadia Insurance
Specialty: Insurance

April 2015

April 2015

Reviewing CRG emPerform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Reviewing CRG emPerform

Likes Best

Ease of use when trying to enter personal performance info

Likes Least

When the appraisal is printed it's hard to read. All info runs together. There's no separation. Also, there needs to be a way to attach more than one document at a time.

Recommendations

Make sure it's easy to navigate, make sure changes can be made effortlessly, and look for gliches

 
 

Pamela from National Association of Home Builders of The United States
Specialty: Non-Profit

April 2015

April 2015

Experience with emPerform

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The system is pretty much adaptable to anything you want it to be. You can easily add or delete sections from one review to another or copy the previous review and make it the next review. Our managers like the system, even though they don't like doing reviews, but they are happy with the ease of use.

Likes Least

The workflow set up is challenging and emPerform staff assistance.

Recommendations

Make sure you know what you want your system to do for you.

 
 

Frank from ProSight Specialty Insurance
Specialty: Insurance

May 2014

May 2014

Reviewer of tool, Manager who uses tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor is very responsive; the price is on the lower end of others we looked at.

Likes Least

The software is not as flexible or intuitive as I would like; some managers think it's easier to write the review on a Word document and upload it to the system.

Recommendations

Understand your business requirements. If you need a flexible tool because your organization has different requirements within different departments, this tool may not work for you. If you have a one size fits all approach, this could be a good choice.

 
 
 
Showing 1-17 of 17

Deb from MAC LLP

December 2016

December 2016

emPerform Review from MAC LLP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very user-friendly for the staff. I love that I can access everything in one place and track goals throughout the year. I've had a little trouble with the admin part in that it is not straight forward and little difficult to navigate and remember the process from year to year, however, the customer support has been wonderful. It would be nicer if it was included in the price of the software, though. I like the new look of 5.0 as well. Very professional.

Source: Capterra
 

Daniel from Village of Pinehurst

November 2016

November 2016

emPerform is right for our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

emPerform helps us to track and manage performance for many employees. It fits our needs and causes very few problems for us from a software perspective. Would recommend.

Source: Capterra
 

Keith from ISD 622
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Simple with Nice Features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

emPerform's startup training is superb and the product is intuitive and easy to use. The recent upgrade has cleared up some issues that were confusing to some and improved the look and feel. The value proposition is also easy to accept. Good product.

Pros

Ease of use

Cons

Nothing

Advice to Others

No

Source: Capterra
 

Mia from Dart NeuroScience

November 2016

November 2016

Software Upgrades Issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As above stated based on my rating it's good. However it doesn't give details about upgrades. Every time there's an upgrade we spend a great amount of time waiting for the issues to be fixed. The most current upgrade we waited about a week. There were technical issues on the back end that couldn't be explain. We usually have to get a test profile to go through the steps when there are major upgrades so we can catch these issues ahead of time. Yes customer support is great during this time but the software itself definitely has issues each upgrade occurs.

Source: Capterra
 

Christina from Major League Soccer

November 2016

November 2016

Great Customizable System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The thing about emPeform is that you can customize pretty much anything. The hard part about it is that its not easy to learn or train on it, but once you start figuring out the features it becomes amazing. Our review system here is not an easy one, but were able to put in a workflow that makes it easy for managers and employees to complete while capturing all the information that we needed.

Source: Capterra
 

Holly from Dart NeuroScience

November 2016

November 2016

emPerform review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

emPerform offers attentive and efficient customer support. Their recent system upgrade is much more intuitive, modern, and user friendly and a great improvement to the system!

Source: Capterra
 

Linnea from Atlas General Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Good tool for the employees - terrible for the administrators

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

EmPerform is very complicated to use from an administrative standpoint. I've been working with the system for soon 2 years, and I'm still getting confused and frustrated when I need to design a new appraisal or change something in a current appraisal (and I consider myself very computer savvy). Customer Service is not included, so they bill us every time I need to call or email for support (which is quite frequently). Our employees do like the system, and it looks good once it's up and running. It's a nice and functional performance management tool from an employee standpoint, however the headache to set it up and lack of support is not worth the end result.

Source: Capterra
 

Karie from Geosoft Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

We love emPerform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization has enjoyed a terrific collaborative experience with the emPerform performance management system, and the entire emPerform support team, from our first point of contact, through the initial implementation, continuing through our ongoing use of the system, and our enjoyable (and I do mean that enjoyable, every time!) correspondence with the emPerform team for support, training, upgrades, etc. From day one, the software has been of extremely high value to us both the product and the service provided by emPerform has been above and beyond all of our (high!) expectations. It's just a great product and a great team to be involved with. We couldn't ask for more.

Pros

From an administrative perspective, I like how elegant and easy the system is to use. I appreciate being able to design new forms and evaluation workflows myself (the well designed system makes me feel so smart, it's that user friendly!), knowing too that if I get stuck a clear and informative tutorial, as well as fabulous tech support are immediately accessible. I like that the emPerform technology is seamlessly supporting important conversations between our managers and their direct reports. Instead of being overwhelmed and bogged down with the forms as they used to be, our managers are freed up to focus their attention on our employees rather than struggling with the forms. This is, of course, invaluable for us.

Cons

I have no complaints about this software.

Source: Capterra
 

Bethany from MLS

October 2016

October 2016

emPerform Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

emPerform is a very customizable system, allowing companies to set up the review process to best fit the needs of the company.

Source: Capterra
 

Jason from Village of Pinehurst
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Reliable software, Great Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've used emPerform for 3 years now. The software is very reliable and the single sign makes it a great value to our organization. It is complicated to setup initially but customer support has been excellent. Once the reviews, approvals, etc. are setup, the next year's review creation is much easier.

Pros

Single Sign On

Cons

Initial setup is complicated.

Source: Capterra
 

Renu from Dart NeuroScience LLC

October 2016

October 2016

emPerform review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We chose emPerform because of it's ease of use, it met our immediate needs and had a reasonable price point. The implementation team was excellent, they worked very closely with my team and provided the support we needed to get our performance system up and running. During upgrades the emPerform team was available to answer any questions my team had and prepared my team for what was to come. We have made suggestions for enhancing the system know that emPerform is building additional capabilities. I look forward to seeing the tool meet even more of our needs.

Source: Capterra
 

Janell from Dorel Juvenile
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2016

October 2016

Great Performance Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I was just recently introduced by emPerform while recently entering into a new position, and like many other companies we were using the method of handing a print off to an employee and asking them to complete their own evaluation. Which this method is fine as long as there is open dialect between Manager and employee, but at times we all get busy and lose sight of this process. This was my first experience using and performance management system, and first impression is that I was very impressed. The fact that this system will help initiate the open communication between Manager and employee and to hold all parties involved engaged and accountable for their part in the process. I also love the fact that you will have access to past evaluations to reflect on what you have done in the past and that all the information will be available and accessible at your leisure. I cannot say enough about the level of customer service that was offered from emPerform's staff and level of professionalism, we had an awesome trainer and facilitator by the name of Kris Kyritzopolous. During and after the implementation Kris was always accessible and very responsive, and just executed the level of customer service, that was very refreshing. I would highly recommend this product to any corporation looking to effective promote their performance management process.

Pros

Very user friendly from an employee standpoint

Cons

Nothing really, just learning the system from an administrative standpoint.

Advice to Others

I would highly reccommend

Source: GetApp
 

Tami from InTouch Credit Union

October 2016

October 2016

Great Customer Service (and software)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

CRG emPerform software is very easy to use -- we've used the software for 2 years and consistently receive positive feedback from end users -- all report very simple to access, intuitive and easy.

From an administrator perspective, the customer service is stellar -- we receive very timely and thorough support. The CRG emPerform team is responsive, knowledgeable and very friendly.

For organizations seeking a comprehensive system for performance appraisals, goal setting, compensation management. succession planning (and more) -- highly recommend considering and implementing CRG emPerform software.

Source: Capterra
 

Sammie from InTouch Credit Union

October 2016

October 2016

Very Happy Client!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used the CRG emPerform software since 2014 -- everything about the process, from the introduction to the company, the decision to implement, the onsite consultation and build of the system for our company, user training and the ongoing user experience has been top quality, easy and very timely. The software is user friendly...intuitive and simple to use for end users as well as for the administrators. The reporting feature is very robust and helpful. In sum, very satisfied with this software and the experience of working with CRG emPerform overall - highly recommend.

Source: Capterra
 

Erica from Berkley Mid-Atlantic Group

June 2015

June 2015

emPerform experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My emPerform representative is responsive and helpful. Customer support exceeds my expectations every time! My representative is knowledgeable about their product and about how I use it. I also like the fact that I can give suggestions for functionality changes that would make my life as an administrator easier and emPerform is receptive to that feedback. I have even seen suggested changes rolled out during an update! One con is that some administrator reports require manipulation to be useful.

Source: Capterra
 

Angelo from National Technical Systems (NTS)

April 2015

April 2015

Talent Management Initiative

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

With well earned respect, I confidently recommend emPerform for future talent management projects.

Looking to breathe some life into our employee evaluation process. I had the good fortune of working with CRG emPerform on the renovation of our Talent Management Initiative. It stood out as one of the most complex projects undertaken by our organization.

The success of this complex project depended in large measure on the CRG emPerform team assembled and their ability to communicate and work collaboratively with us towards the goal of an easy-to-use online process. CRG emPerform delivered an all-inclusive functionality that effectively automated and streamlined our employee appraisals.

CRG emPerform `s service to NTS was and is excellent. Again, I highly recommend them and would welcome their contribution to future talent management projects.

Source: Capterra
 

Denise from Community Health Partnership Inc.

November 2011

November 2011

emPerform 4.0

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

emPerform 4.0 fits in very well with our organization and we've been online with reviews for over three years. CRG offers excellent customer service!

Pros

emPerform 4.0 has great functionality built into the system. First, is anniversary based performance reviews. We like the reminder/task list reminder features. It is a comprehensive package including compensation manager, succession manager, reviews and a survey tool.

Cons

Cons would be limitations in a system for example not everything can be on one page, you might have to click on a heading to enter the next area. Training on navigation is very important.

Source: Capterra