Deel vs Paylocity
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.2 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
4.7 / 5
4 / 5
Functionality
4.7 / 5
4.2 / 5
Last Review Written
September 27, 2024
September 28, 2024
Pros/Cons
Pros
- Overall, the service is excellent, the customer services and the features are amazing, being a digital nomad and having to travel a lot, Deel helps me keep track of my work and clients.
- Customer success team and support were great and we've always had a good experience with them.
- Overall everything works perfectly, and it does its job like it should. I'm very, very happy with how things are working right now and I wouldn't change it.
Cons
- Nothing short of bad, a road full of hiccups and disaster. It was so bad that <2 months in we started looking at switching to another provider.
- The whole thing is simply terrible. They seem to have cool features and options but they don't really work as they should so there's that.
- Takes the burden off employers to hire globally.
Pros
- I love many features about Paylocity. The ease of use is outstanding and the dedicated customer support is fantastic.
- The fact that our staff can clock in and out remotely from their cell phones is great. Not having to print paystubs each time because they are available online is very nice.
- Software is very straight forward and easy to use. Customer Service is fantastic and one huge benefit why we stay.
Cons
- Implementation was a disgrace. Our first implementation consultant disappeared and no one knew where she went.
- Reporting can be a struggle since many standard reports from Paylocity involve merged cells without one single row of data. Customer service is very hit or miss depending on responds to the requests.
- Customer service is horrendous. We were told we would have an "Account Manager" That indicated to me that I'd have one person who answer my emails or phone calls.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
54 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
