My overall experience has been great! The customer service folks are very responsive. This software meets our needs and is very easy to use.

If you are a small business and are looking for a simple solution to your payroll processing, Deluxe Payroll and HR is your solution. This software is so easy to use and very inexpensive. There are only 10 employees at my company. I can process my semi-monthly payroll in 5-15 minutes each time. I have a template where I enter the current hours or simply pay the regular salary to salaried employees. Then you review and submit. It's so easy! As soon as you submit your payroll, your reports are available immediately. Deluxe files all the reports for us electronically.

This software may not be as robust as others when it comes to integration with other software programs. I have never really investigated to find out because my company is so small, and we don't really have the need for such integrations. I do have to upload my 401k transactions to another website manually, but that doesn't take long to do at all. The reports I need to do so are in Deluxe Payroll.

Customer service is always extremely helpful.

The switch from our old company to Deluxe was seamless! The program is very user friendly.

Nothing at all. It is very easy to navigate.

We use deluxe payroll and SwipeClock to run payroll for up to 150 employees every 2 weeks. We are still hoping to automate some of the process, but we have found a way to make it work for us.

We needed this solution on a tight timeline and the initial onboarding was quick.

The software isn't intuitive and many features require Deluxe staff to set-up, which is complicated and time consuming to initiate. Onboarding customer service can be challenging to reach and coordinate with. Once on the phone, they are very helpful.

Our pay structure is weird since we pay for performance instead of the same hourly rate.

It is really easy to use! It is nice to have everything in one company.

I have no complaints! Super easy to set up and use!

They have been helpful & efficient. We have A PERSON to contact who answers the phone or returns calls promptly!

Access for all employees to their own pay stubs, etc.

It does require some up-front work from the Administrator each year, but that is a small thing.

All we have to do for payroll is enter hours and everything is done, child support garnishments, quarterly taxes, it’s a breeze!

We use this only for payroll currently, we’re in the process of setting up the time tracking. Everything has been great so far.

overall very positive

Deluxe does all the tax filings, which is very time consuming for me to do on my own.

can't seem to find a way to add non taxed items like mileage reimbursements and meals.

Used for 3 plus years

Easy to input and get reports out........

Custom reports and interface with other software

Overall it is very good. I believe that the transition from Payce to Deluxe when Deluxe bought Payce had some hiccups that we are still experiencing. At one point, Deluxe's fee was pulled from the wrong bank account, even though it had been working seamlessly prior to the merger. One issue we are still having is that we are receiving emailed invoices for Westminster Self Storage but we are not receiving any invoices at all for Sunshine Management. This is something we have called about numerous times, but no one seems to be able to resolve it. It is not a huge issue, but it is inconvenient and it seems like a very fixable issue, despite that it has not been fixed yet.

The Deluxe software is fairly easy to use. Our customer service rep [SENSITIVE CONTENT] is outstanding. She is pivotal to our opinion of the software and she is an excellent representative for Deluxe.

Some of the more complex things that come up are hard to figure out. Luckily [SENSITIVE CONTENT] is always available and happy to help or to teach me what to do.

Love how easy it is to use. The sun-categories are very clear. Profiles can be set-up specifically for your company’s needs. Customer service is AMAZING. You can call or email your request and they get back to you within 24 hours.

I’ve been using this software for about 4 years and I don’t have a complaint so far! I’ve had to call in to get things corrected and while they said there would normally be a charge to correct the mistakes, they did not charge me. So maybe other people have been charged to correct mistakes that they might see as a negative. Atleast it is something to be aware of

unhappy, Not loving it. reporting delays errors and fraudulent checks being made

I did like the company when it delivered in all the above areas

The ease of use of Deluxe Payroll makes payroll processing not such a dreaded task. Our customer service rep is both responsive and helpful.

The best feature of this product is the grid set-up for payroll processing. It is an expeditious way to input the hours for all your employees. Its simplicity makes it easy for anyone to use effectively.

The weakest feature of this product is the reports. There is no single good report to use for year-end workpapers; at least two must be used to obtain all the needed infomation.

This payroll system is the easiest one that I have ever used and I have used all the major ones throughout the years. Price is great also

Reports could be a little easier to find

Using this software saves me an exorbitant amount of time. Employees are urged to use their login to update their withholdings, submit address changes and download or access paystubs. In my past position, this was extremely time consuming and this software has eliminated a lot of the time I would waste addressing these issues for staff.

Very user friendly, the software is easy to understand and for newly added employees that helps reduce questions and time spent on how to use the site.

We had been using Deluxe Payroll in January 2021 and I was hired as the new Controller in June 2021, so I was involved with the initial implementation. I can tell you from the standpoint of not having any experience with the Deluxe software, it was extremely easy for me to pick up and learn.

Overall it has been a good experience. We do refer our business client to Deluxe.

Easy to use and understand the features.

Some of the cutome reporting features are hard to use and understand.