--- title: "DeskAlerts Software Reviews, Demo & Pricing - 2026" description: "Review of DeskAlerts Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/deskalerts-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / DeskAlerts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # DeskAlerts Review From $3,300-$4,400/year Free trial 2 plans Wondering if DeskAlerts is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Pricing Starting at $3,300.00 per year ### About DeskAlerts DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant. Wondering if DeskAlerts is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## DeskAlerts User Interface ## Popular DeskAlerts Alternatives Main Product DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 3.91Value for money - 4.73Customer support - 4.36Functionality Pricing Starting at $3300.00 per year Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24205)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5314)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price Alternative Product [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/) 4.9 [(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.82Functionality Pricing Starting at £3.00 per month Get Price Alternative Product [ThoughtFarmer](https://www.softwareadvice.com/portal/thoughtfarmer-profile/) 4.8 [(119)](https://www.softwareadvice.com/portal/thoughtfarmer-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.77Value for money - 4.95Customer support - 4.55Functionality Pricing Starting at $6.00 per month Get Price ## DeskAlerts Pricing and Plans Starting price: $3,300.00 per year Free Trial Free Version LITE Package for on-prem hosting $3,300.00 per year Plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API Read More LITE Package for cloud hosting $4,400.00 per year Plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DeskAlerts Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of DeskAlerts Access Controls/Permissions Active Directory Integration Activity Dashboard Activity/News Feed Alerts/Notifications API Audience Targeting Audio/Video Messaging Campus Notifications Communication Management Compliance Tracking Contact Management Customizable Branding Digital Signage Email Alerts Email Management Employee Engagement Engagement Tracking Event Triggered Actions File Sharing Geolocation Incident Management Mass Notifications Mobile Alerts Multi-Channel Communication Multi-Language Multi-Language Alerts Newsletter Management Pulse Surveys Push Notifications Quizzes Read Receipts Real-Time Analytics Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled Messaging Scheduling Screensaver Management Single Sign On SMS Messaging Survey/Poll Management Surveys & Feedback Templates Third-Party Integrations Two-Way Communication User Management Visual Notifications ## DeskAlerts Integrations Microsoft Teams Integration rated undefined from -1 review ## DeskAlerts User Reviews ## DeskAlerts customer ratings - Overall rating: 4.3/5 - Total reviews: 14 ### Rating distribution - 5 stars: 7 reviews (50%) - 4 stars: 6 reviews (43%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (7%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 3.9/5 - Customer support: 4.7/5 - Functionality: 4.4/5 --- Have you used DeskAlerts and would like to share your experience with others? ### Good tool for instant notification - Overall rating: 4/5 - Reviewer: Olivier J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes. #### Cons Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable. #### Reasons for switching to DeskAlerts Layout and reporting capabilities. #### Vendor response Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion! Replied September 2021 --- ### This is a great business alerting system - Overall rating: 5/5 - Reviewer: John L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I researched top Alerting type systems for work environment. #### Cons We needed to constant updates to the client interface but that has been fixed now. #### Reasons for switching to DeskAlerts The old system we were using was very unreliable --- ### Do not recommend - Overall rating: 1/5 - Reviewer: Jody W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros We didn't find anything that we liked about the software except for the demo #### Cons We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution #### Reasons for choosing DeskAlerts We ended up leaving DeskAlerts, went over to SnapComms. Much better product that works with amazing support and a lower cost --- ### Deskalerts for notifications - Overall rating: 4/5 - Reviewer: John B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust. #### Cons Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better. --- ### DEskAlerts Review - Overall rating: 5/5 - Reviewer: Kumaren N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of setup ease of deployment excellent functions excellent support #### Cons Creating templates could be made easier, especially with company logos etc --- ### DeskAlerts review - Overall rating: 4/5 - Reviewer: Siti Saleha A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues. #### Cons It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team. --- ### Great for company-wide alerts - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked that I did not have to rely on an email system and the variety of different options for who to send messages to. #### Cons Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope. #### Vendor response Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers. Replied September 2021 --- ### DeskAlert for our hospital - Overall rating: 5/5 - Reviewer: Bruno l. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations #### Cons Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly. #### Vendor response Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review! Replied September 2021 --- ### Works great. - Overall rating: 4/5 - Reviewer: Luc L. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems. #### Cons A few bugs here and there but they update often so you usually won't be dealing with them for long. #### Vendor response Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update. Replied March 2021 --- ### Intensivelly communicated - Overall rating: 5/5 - Reviewer: Sergio V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. we have become completely agile #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros different channels to use and easy to react to market changes #### Cons I really did not find any cons because this is very comprehensive solution --- Showing 1 - 10 of 14 Reviews Load More Reviews ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11572) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10508) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5314) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4311) Recently recommended **0** times Stuck Between Options? 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