# DeskAlerts Software Reviews, Demo & Pricing - 2026 > Review of DeskAlerts Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/hr/deskalerts-profile --- [Home](https://www.softwareadvice.com/) / [Online Help Desk Software](https://www.softwareadvice.com/category/3529-online-help-desk/) / DeskAlerts Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # DeskAlerts 2026: Benefits, Features & Pricing Wondering if DeskAlerts is right for your organization? Our Online Help Desk Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Pricing Starting at $3,300.00 per year ### About DeskAlerts DeskAlerts is a cloud-based and on-premise solution designed to help small to large enterprises send critical notifications to employees and clients across all corporate devices. It assists users with delivering predefined messages through pop-up notifications and by color-coding based on the level of emergency. Features of DeskAlerts include customizable templates, multi-channel delivery, one-click alerts, messaging, virtual mapping and more. It comes with a questionnaire builder, which lets users share custom surveys or polls among staff members and receive immediate feedback to improve employee engagement. Additionally, it helps users utilize scrolling the ticker tool to display high-priority messages as headlines on computer screens. DeskAlerts comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems used for single-sign-on and active directory processes. Pricing is available on annual subscriptions and support is extended via phone, email, documentation and other online measures. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant. Wondering if DeskAlerts is right for your organization? Our Online Help Desk Software selection experts can help you in 15 minutes or less. ## DeskAlerts User Interface ## Popular DeskAlerts Alternatives Main Product DeskAlerts 4.3 [(14)](https://www.softwareadvice.com/push-notifications/deskalerts-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 3.91Value for money - 4.73Customer support - 4.36Functionality Pricing Starting at $3300.00 per year Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5270)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) 4.9 [(196)](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.93Value for money - 4.79Customer support - 4.64Functionality Pricing Starting at $6.67 per month Get Price Alternative Product [HulerHub](https://www.softwareadvice.com/productivity/huler-hub-profile/) 4.9 [(89)](https://www.softwareadvice.com/productivity/huler-hub-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.91Customer support - 4.82Functionality Pricing Starting at £3.00 per month Get Price Alternative Product [Flock](https://www.softwareadvice.com/product/165028-Flock/) 4.5 [(344)](https://www.softwareadvice.com/product/165028-Flock/reviews/) Ratings Breakdown - 4.55Ease of use - 4.64Value for money - 4.52Customer support - 4.43Functionality Pricing Starting at $6.00 per month Get Price ## DeskAlerts Pricing and Plans Starting price: $3,300.00 per year Free Trial Free Version LITE Package for on-prem hosting $3,300.00 per year Plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API Read More LITE Package for cloud hosting $4,400.00 per year Plan includes: - Desktop Alert (Pop-up) - Rich content support - Content scheduling and recurrence - Delivery acknowledgement - Configurable message priority - Role-based access mechanism for content creators - Multi-language communication center UI - Multi-language suppport - Thin client & VDI support (windows-based) - REST API Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DeskAlerts Features - Features of DeskAlerts Access Controls/Permissions Active Directory Integration Activity Dashboard Activity/News Feed Alerts/Notifications API Audience Targeting Audio/Video Messaging Campus Notifications Communication Management Compliance Tracking Contact Management Customizable Branding Customizable Templates Data Import/Export Digital Signage Email Alerts Email Management Employee Engagement Engagement Tracking Event Triggered Actions File Sharing Geolocation Incident Management Mass Notifications Mobile Alerts Multi-Channel Communication Multi-Language Multi-Language Alerts Newsletter Management Push Notifications Quizzes Read Receipts Real-Time Analytics Real-Time Notifications Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduled Messaging Scheduling Screensaver Management Single Sign On SMS Messaging Survey/Poll Management Surveys & Feedback Templates Third-Party Integrations Two-Way Communication User Management Visual Notifications ## DeskAlerts Integrations Microsoft Teams Integration rated undefined from -1 review ## DeskAlerts User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 43% 3 0% 2 0% 1 7% Secondary Ratings Ease of Use 4.4 Value for money 3.9 Customer support 4.7 Functionality 4.4 Have you used DeskAlerts and would like to share your experience with others? Olivier J. Verified reviewer Health, Wellness and Fitness 5001-10000 employees Used weekly for more than 2 years Review source Reviewed March 2021 Good tool for instant notification 4 We were looking for an easy-to-use and nice looking "popup" tool with delegation capabilities and straight-forward notification push (we need a fast annoucement system). Deskalert do the job, with limited resources. You may use it avery basically or even use one of the numerous features that help you to meet your specific needs. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use to reach users to inform them about important information. Good layout and capabilities. Delegation is possible to allw users to use the tool for their own purposes. Cons: Deployement of agent was had but they enhanced the auto-deploy feature (not yet used) and self branding customisation remains limited even if the message content is fully customisable. Reasons for switching to DeskAlerts Layout and reporting capabilities. Vendor Response Dear Olivier, we are proud to get such great feedback! Thank you very much for taking the time to describe your experience with DeskAlerts. We are happy that the software meets your requirements. We count ourselves lucky for customers like you! We appreciate you mentioning the auto-deploy feature. It took some time to develop it, but in the end, we got a lot of positive feedback from our customers. Thank you again for your opinion! Replied September 2021 Read More JL John L. Verified reviewer Financial Services 51-200 employees Used monthly for less than 12 months Reviewed October 2024 This is a great business alerting system 5 The support was wonderful and quick. It was tricky to install at first but the support team assisted wonderfully. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I researched top Alerting type systems for work environment. Cons: We needed to constant updates to the client interface but that has been fixed now. Reasons for switching to DeskAlerts The old system we were using was very unreliable Read More JW Jody W. Verified reviewer Hospitality 501-1000 employees Used daily for less than 6 months Reviewed October 2024 Do not recommend 1 Poor, support team tried to fix issues but never could. We requested a refund and were denied, after making our case and explaining we hadn't been able to use the product we were simply ignored. Ratings Breakdown 2 Ease of use 1 Value for money 3 Customer support 1 Functionality Pros: We didn't find anything that we liked about the software except for the demo Cons: We spent over a month trying to get it to work and it had problem after problem, from having to have prerequisite software installed, multiple support articles that were different, no resolution on issues for example the cloud server would stall and stop sending alerts, had to request support to reboot over and over, no resolution Reasons for choosing DeskAlerts We ended up leaving DeskAlerts, went over to SnapComms. Much better product that works with amazing support and a lower cost Read More JB John B. Verified reviewer Hospital & Health Care 10000+ employees Used monthly for less than 2 years Reviewed December 2025 Deskalerts for notifications 4 We have multiple teams utilizing the administration portal to distribute communications. From what's going on to system outages Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Deskalerts is quite intuitive and customisable. It gets used to notify our users of system outages around the Trust. Cons: Some of the features that we could use are an additional add-on, unfortunately with the current economy climate the more features included the better. Read More KN Kumaren N. Verified reviewer Telecommunications 1001-5000 employees Used weekly for more than 2 years Reviewed October 2024 DEskAlerts Review 5 brilliant overall experience from deployment to easy use of the console and sending out alerts, updates, and surveys, made super easy. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ease of setup ease of deployment excellent functions excellent support Cons: Creating templates could be made easier, especially with company logos etc Read More Siti Saleha A. Verified reviewer Telecommunications 10000+ employees Used daily for less than 12 months Review source Reviewed March 2022 DeskAlerts review 4 Ratings Breakdown 5 Ease of use 4 Functionality Pros: I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues. Cons: It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team. Read More VR Verified Reviewer Mental Health Care 201-500 employees Used weekly for less than 2 years Review source Reviewed April 2019 Great for company-wide alerts 5 DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems. Ratings Breakdown 4 Ease of use 5 Functionality Pros: I liked that I did not have to rely on an email system and the variety of different options for who to send messages to. Cons: Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope. Vendor Response Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers. Replied September 2021 Read More Bl Bruno l. Verified reviewer Hospital & Health Care 1001-5000 employees Used weekly for more than 2 years Review source Reviewed June 2019 DeskAlert for our hospital 5 Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations Cons: Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly. Vendor Response Hello Bruno! Thank you for your kind words! We are very proud that you chose DeskAlerts. Our team strives to meet expectations like yours, and we're happy to hear we hit the mark for you. We appreciate your estimation of our support team's work. They do everything possible to keep our customers satisfied. DeskAlerts is improving with every update, and we are certain that for the time passed after you left your feedback, many of the technical issues you mentioned are long gone. Thanks again for the wonderful review! Replied September 2021 Read More Luc L. Verified reviewer Government Administration 501-1000 employees Used weekly for more than 2 years Review source Reviewed October 2018 Works great. 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems. Cons: A few bugs here and there but they update often so you usually won't be dealing with them for long. Vendor Response Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update. Replied March 2021 Read More Sergio V. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed March 2022 Intensivelly communicated 5 we have become completely agile Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: different channels to use and easy to react to market changes Cons: I really did not find any cons because this is very comprehensive solution Read More Showing 1 - 10 of 14 Reviews Load More Reviews ## Other Top Recommended Online Help Desk Software [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **9** times [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **9** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times Stuck Between Options? Our experts can help you compare DeskAlerts with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice