All DeskTime Reviews
1-25 of 521 Reviews
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Trinayan
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Useful if you are remote working
Desktime is very useful in our line of work(remote-employees). It helps track of times that makes billing automated without having to submit a timesheet and such. The ability to schedule leaves are very useful as well. I also like how you can take screenshots that are blurred to maintain privacy.
CONSThe log in and out process is a bit of hassle. You can’t just keep the software logged in at all times and then just flick a button to get it started. Of course you can do private time, but that is not very intuitive.
Tino
Newspapers, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
Finding the secret "time thieves" with DeskTime
Wasting time on unproductive tasks was tremendously reduced as DeskTime assisted me with identifying which tasks don't make me money but just steal time
PROSDeskTime helps me enormously to find hidden time thieves in my everyday life, which was previously much less productive due to much more multitasking and constantly switching between tasks. By using DeskTime to visually record which unproductive tasks/distractions I deal with on a daily basis, I've been able to proactively address them and have regained a lot of productive work time as a result.
CONSThe visual approach primarily aims to present information in a pragmatic way, but could use a more contemporary touch.
Reasons for switching to DeskTime
The tracking of how much time I spend in different files and browser tabs felt more precise for me in DeskTime.
jihun
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2022
Let's wrap it up a little more nicely
It's a fairly accurate measurement and shows my time and project productivity during busy work. Users can check their productivity while working on various projects without having to make a separate selection.
PROSNo special setup is required. That's it. It provides some additional features, but it is a cost that is reluctant to incur additional costs. Even now, it seems expensive for its features. Among the exercise apps, STRAVA makes an effort to communicate with various data and customers. Change the design you want to buy with more beautiful and effective data and features. Arouse curiosity.
CONSI want you to think about UI design and color selection for the same programs. Green has a lot of nice coverage too. Otherwise, the current green color may decrease the value of Desktime. The overall homepage interface and S/W UI need to be improved. I want it to look plausible when I introduce it to others. The charts are also not that professional. Today's productivity week, month can be selected, but the data that accumulates Don't have an idea to show your users effectively?
Rohit
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The most effective tool for tracking productivity
1. It's simple to keep a careful eye on your employees using this amazing tool. 2. Employees can be retrieved on a daily, weekly, or monthly basis. 3. We can also segment the employees by department and retrieve the necessary information.
CONSAlthough all features are great but this tool works very well on windows but it lack on linux.
Javier
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
"Desktime the tool of the future"
We are reducing economic and time costs, being able to do the time registration online and automatically when turning on the computer, control of vacation periods, permits and sick leave, among others.
PROSwe like the autonomy of the system, when it comes to starting the computer, desktime is able to start working automatically.In addition, the "private time" option is very useful, so that workers can freely review personal matters during break hours, without worrying about being "monitored".
CONSAt first, there was resistance to the implementation of desktime by the workers, most of them complained about the alleged "invasion of their privacy", this was motivated by the screenshots made by the software.However, the company also chooses to keep the screenshots active, in order to supervise the work.
Reason for choosing DeskTime
Mainly because of their online reviews, but also because when contacting the company requesting information, the response was quick and the pitch convincing.
Surinder
Research, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Amazing, Best Software !
So we are able to get the detailed report of each employee and monitor and measure their performance and productivity.
PROSSo, it’s been almost two years having “Desktime” monitoring/tracking us, and we found it is very impressive and easy solution. The kind of reports and support they provides; we don’t think any contenders would be offering in this arena currently. We are just planning to offer this product with our all international clients as well. Thanks "Desktime"
CONSSo, We received a concern from the users that sometimes its get unresponsive and than need to restart the software.
Reasons for switching to DeskTime
There were many issues and wasn't simple as Desktime
Dennisse
Telecommunications, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Desktime - an HR essential
We love Desktime and identified is as an essential tool for management and key to deliver non-negotiables to run the organization.
PROSAttendance and productivity are typically managed by managers along with HR but processes are usually manual and takes a lot of time. This allowed management and HR to have a tool to monitor and inspect productivity and attendance more effectively.
CONSJust that the screenshots are not as often captured as i'd like on the operations level.
Reason for choosing DeskTime
Desktime had more customizable features and ease of use. Also value for the money.
Reasons for switching to DeskTime
Desktime had more customizable features and ease of use. Also value for the money.
Nathalia
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2021
Needs More Work
Desktime is used to monitor our remote workers but we know the system can be cheated. We definitely think this program should have an alert system with the same screen shot has been up for 45 minutes. Also better reporting capabilities using decimals instead of hours and minutes to help with paying employees faster and more accurately.
PROSAvailable screenshots every 15 minutes Ability to enter manual entries especially when the app fails to connect. Reports for most productive and Least productive
CONSExport report for hours is not in decimal format, not great for paying employees App fails frequent App can be easily tricked. Will show productive but same screen shot could be up for two hours. App needs to recognize same screen and send notifications to employer to alert supervisor of employee misconduct. Report for weekly hours is not alphabetical. Order has no specific purpose. There should be weekly report for flagged behavior
Eduardo
Verified reviewer
Executive Office, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2021
An honest and friendly activity tracker
Overall, I have learned to use DeskTime as a tool to know where I should be prioritizing my work and where I should be cutting time. More than just a tracker, DeskTime is an ally.
PROSI personally enjoy having my activities organized by time of use and the ability that the program has of also displaying in which window or document you have worked on; it helps me on my end of day summary because I remember the tasks even when I finished them early in the morning.
CONSThe automatic feature to start DeskTime when Windows boots is not 100% reliable and, in my type of environment where productivity is our main goal, it hurts my numbers. The only other downside I have experienced is during power outages, the app would either stop tracking my time or would mark my activity as neutral. Nothing critical and does not detract the reliability of the program in my opinion.
Lino Roy
Education Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Overall assessment to the product
Very good tool to measure employee productivity and efficiency as the product flagship
PROSexport/report features, screenshots, backend settings to control security
CONSproactive monitoring has to be improvedexport/report must be as accurate as possible at all times
Karlis
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Review
The number one feature for us is Time Tracking and it seems DeskTime is spending too much time on all other features but has left the Time Tracking without maintenance: (a) web-page tracking does not work on Mac computers for some time now; (b) productive apps & links still does not provide suggestions and we need to click on each to mark them productive/non-productive - I have been doing this for almost 10 years from two different companies and marked thousands of webpages/apps which is applicable for all IT companies, but still no suggestions. This is disappointing and if I would start DeskTime in a new company I would not use this feature (even it's very good) because it's too much work to analyze and mark thousands of web-pages productive and unproductive.
PROSTime tracking - people can work from home and company is not affected from it. Employees are not disturbed.
CONSIt does not seem to work with Safari multiple other browsers therefore making web-page tracking (productive/unproductive) almost useless as most of the people use Mac computers today.
Vendor Response
Hi Karlis! Thank you for your review. We should mention that there haven't been any problems with URL tracking for Mac users that we know of - the app tracks only the tab that's open at any given time. This functionality is intentional to obtain precise URL tracking stats. If you do still notice that something's not quite right, please, don't hesitate to contact our support team at desktime.com/support - we'll be glad to help. The DeskTime team
Replied August 2021
Vivek
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best software for monitoring employees effectiveness
Overall, this app is good for each kind of organization because of its flexible nature. the organization can add or remove its features as per their requirement. As per my personal experience, it has increased my compony employee productivity. they always available and sitting on their desk
PROSThere are lots of benefits of Destime. first its user friendly, means any user can easily install desk time agent and after that it will start automatically. Second it can do deep dive monitoring of employee's activity. for example, it can record the list of Ip addresses access by user and URL. One of the unique features of this software is that it is very flexible that administrator can select what URL is productive and what is not as per their compony policy and uses.
CONSthe only drawback of this app is that it is little less compatible for Linux OS. I have personally seen that it is do less deep dive monitoring in Linux server than window. It only monitors the app uses not URL and IP
Peggy
Research, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best work from home app
It's been a very useful app especially for majority of us who had to transition from physical work at the office to working from home. It helps both the user and the teams being monitored to all put in the required effort to get things done whilst also being conscious of our health:)
PROSapart from the obvious tracking and monitoring of the teams, I have found desk time to be very helpful in managing my work life balance. Reminds me to take a break, stand up and stitch and drink some water etc. This sounds simple and obvious but sometimes you lose track of time and so these small reminders really help you relax and re-focus which makes you more productive!
CONSThe fact that screenshots are taken in the background - that is not very security smart
Reason for choosing DeskTime
It seemed pretty straight forward and easy to use when we did the trial and was much fairer in price compared to the other apps.
Anibal
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Easy to Use
Support is one of the best out there. I love their team and I love how specific they are whenever I had a question or concern. You will have bots for ordinary issues, but when you need to reach a live agent. The wait time is usually fast and not hard to find.
PROSDesktime is a no brainer if you have a clients who switches between projects and they require you to be billed every penny with them time you spent on all of them.
CONSdepending how big is your organization, you will come across with employee that can manipulate the system by moving the mouse or use videos to fake they are working. You can only catch the cheater by manually viewing their profile because the Excel export will only give you the overall time for the day, but not the activity you can catch by viewing their screenshots.
Reason for choosing DeskTime
due to screenshot and time management.
Varun
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2022
Desktime
It’s been a good journey so far.
PROSTime tracking and employee monitoring, specially when your workforce is working remotely, has been crucial to make us output driven.
CONSIt can be a bit confusing to use initially.
Reason for choosing DeskTime
It had better features.
Zaw Thura
Mechanical or Industrial Engineering, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
A very great tool
I've been using DeskTime since I was in university more than 4 years ago. It's been such a great help seeing where my computer time is going to. It allows me to gain perspective and set priorities for my own personal goals. Knowing the amount of procrastination or time wasters I partake in helps me make better decisions with my life.
CONSCertain features had been limited at the start, such as being able to categorize activities quickly, but the DeskTime team seems to be still supporting the software and improvements.
Reason for choosing DeskTime
DeskTime's support team has been very helpful. The user interface is nice, and it works as intended. The pricing also works for me as an individual user.
meraj
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Software with lots of features
We are into Real estate and provident housing limited . we are using the Desk Time software Monitoring Tool from past 2 years, and it is Monitoring our laptops and desktop from all aspect. It is easy manage as policy configurations are very user friendly. It’s a good Application with many features. Thank you Meraj Shaikh
PROSIts a great software and have many feature which fit into my organisation, configuration are very user friendly. easy to monitor and pull the report link daily, weekly and monthly
CONSEmployee is able to click on running software and exit, its should be password protected to unload the software running in the background
Reason for choosing DeskTime
Desktime has design for specifically for monitoring purpose which has all the feature as we are expected, Screenshot, unproductive app category, productive app category. many thing can be configure and use it for very good result and output
Ivan
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Light and simple, does what it has to do.
This software is an essential part of our performance evaluation mechanism, allowing users to track their time, and classify it based on the tasks they are working on.
PROSWe're running a distributed organization and have been using DeskTime since they were a small startup. It works perfectly on desktop/laptop machines (duh!) but we haven't tried using it on mobile devices (since we only use it for tracking office crew hours).
CONS"Time at work" stat is a little bit confusing and is meant for linear days (e.g. if you log in for 15 mins at midnight, just to check your email, it will think that it's the start of a working day, and when you log in back in the morning, the time at work will be 8 hrs, so we learnt to ignore this stat completely.
Priti
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Helpful product
Desktime is a helpful product for all remote companies. It not only helps in tracking time but also helps me in attendance management and employee management. Overall it is a great experience using DT.
PROSWith online time tracking, Desktime not only tracks the time of work but also shows which site or what the employee is using. Helps in tracking the tasks and their progress. Especially helpful for teams that are working in different time zones.
CONSThe software is not very user-friendly, and many users find it difficult to use. One example can be - we have to download the desktop app as well as download the extension to be able to track efficiently.
Shaheen
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Best productivity management solutions
It provides a range of features and functionalities to help users track their time, manage projects, and generate detailed reports on their productivity.Some of the key features of Desktime include real-time tracking of time spent on various tasks, activity tracking to see which apps and websites are being used the most, project management tools to help users manage their tasks and projects, and detailed reports on productivity and time usage.
CONSNone, it is just perfect. I am loving it.
Janis
Marketing and Advertising, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed January 2017
A Great Way to Monitor the Productivity For Yourself and For Your Team
I use it personally to monitor my time spent and to analyze my productivity. Where is my time going? What applications am I using, how much time I'm spending on different tasks or projects? I love that I can also log off-line time on the computer or mobile phone. This tool is even better when used for a team monitoring. I can see how many hours every employee spends in certain apps, projects or tasks. I can see when they start and end their workday, and I see their productivity ratio.
PROSCross-platform compatibility (MacOS-X, Windows, iOS, Android), Simplicity, Beautiful design, simple application assignment
CONSI'd love to drill into details about a certain time period, productivity status etc. For example, if I have a block of an unproductive period, I'd like to be able to click on it in a report to see where have I spent the unproductive time (or productive, or neutral).
Marc
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Time is useful to keep my work-life balance where I want
My main problem is to do 40 productive hours a week. I don't want to do more, I don't want to do less. I want to be honest and productive.
PROSThe graphs and the summary stats. It is clear. If anything, I would add even more stats.
CONSMaybe there is room for some basic analyses on how you are able to focus or what you need to chill. I think that it could also work as a "blocker", as it serves similar needs.Whenever you want to see a page you have previously banned, it should block you. Then it would be not just a time tracker, but a productivity tool.
Gjermund
Music, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Just works
I tried many similar apps for my business. This is thw only one that do the job well! Track your employee’s produktivity.
CONSLet there be an option for 2 users. I used to have 5, now I pay for 5 users, even when we only have two.
Sarath
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Best Cost efficient and User friendly Employee Time tracking Software
Using desktime we are able to know what the team is doing from the user level, how much work is being done on a daily basis, and where we are lacking in allocation and strategy. It gives us transparency and clarity which is very good in setting standards and maintaining production.
PROS* Easy to implement * Easy to maintain * Interface is very good and the way data is displayed is excellent * Automated screenshots every 3 mins is a very good feature
CONS* Email Notifications need to be customizable * Notification for when a user is idle for more than a set time is a must for large organizations * And more testing before releasing new updates as I have experienced issues with screenshots previously.
Clarisse Maria
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Desktime helps my company to control my costs
Desktime is an essential tool for the day-to-day of my company, so that we have a good time control of the activities developed.
PROSThe most important function in Desktime is for my company to be able to visualize in real time the time spent on each of the projects, without the need for controls or complex systems. In this way, we can correct any flaws in our planning more quickly.
CONSWe lost a little flexibility in use of the system when we need to later record the projects that we sometimes forget to register.