# Dialog Health Software Reviews, Demo & Pricing - 2026

> Review of Dialog Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/dialog-health-profile

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Dialog Health

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Overview

[Reviews](https://www.softwareadvice.com/hr/dialog-health-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/dialog-health-profile/alternatives/)

# Dialog Health 2026: Benefits, Features & Pricing

Wondering if Dialog Health is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Dialog Health

5.0

[(62)](https://www.softwareadvice.com/hr/dialog-health-profile/reviews/)

Pricing

Pricing available upon request

### About Dialog Health

Dialog Health offers a cloud-based texting platform and communication solutions designed to tackle healthcare's unique challenges and improve patient communication and engagement.

Dialog Health helps you increase engagement and ease your workload with our automated SMS workflows, customized SMS builder, automated responses, and seamless interactions.

Our easy-to-use platform integrates with the systems you already use.

Wondering if Dialog Health is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Dialog Health User Interface

## Popular Dialog Health Alternatives

Main Product

Dialog Health

5.0

[(62)](https://www.softwareadvice.com/hr/dialog-health-profile/reviews/)

Ratings Breakdown

-   4.95Ease of use
-   4.89Value for money
-   4.98Customer support
-   4.90Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Klara](https://www.softwareadvice.com/medical/klara-profile/)

4.6

[(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.48Value for money
-   4.53Customer support
-   4.60Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

5.0

[(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)

Ratings Breakdown

-   4.97Ease of use
-   4.94Value for money
-   4.96Customer support
-   4.96Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[Doctible](https://www.softwareadvice.com/dental/doctible-profile/)

4.8

[(265)](https://www.softwareadvice.com/dental/doctible-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.69Value for money
-   4.77Customer support
-   4.75Functionality

Pricing

Starting at $249.00 per month

Get Price

Alternative Product

[CheckinAsyst](https://www.softwareadvice.com/medical/checkinasyst-profile/)

4.4

[(47)](https://www.softwareadvice.com/medical/checkinasyst-profile/#reviews)

Ratings Breakdown

-   4.47Ease of use
-   4.53Value for money
-   4.67Customer support
-   4.34Functionality

Pricing

Available upon request

Get Price

## Dialog Health Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Dialog Health Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Dialog Health
    
    2-Way Messaging
    
    Action Management
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Automated Responses
    
    Campaign Management
    
    Campaign Scheduling
    
    Campus Notifications
    
    Chat/Messaging
    
    Client Portal
    
    Communication Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Contact Management
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Drip Campaigns
    
    Employee Management
    
    Employee Onboarding
    
    Employee Recognition
    
    Engagement Tracking
    
    Event Triggered Actions
    
    HIPAA Compliant
    
    Live Chat
    
    Marketing Automation
    
    Mass Notifications
    
    Mass Texting
    
    Message Personalization
    
    Messaging
    
    Mobile Alerts
    
    Mobile Coupons
    
    Multi-Campaign
    
    Multi-Language
    
    Multi-Language Alerts
    
    Multi-Location
    
    Negative Feedback Management
    
    Onboarding
    
    Online Booking
    
    Open Rate Tracking
    
    Patient Education
    
    Patient Engagement
    
    Patient Intake
    
    Patient Questionnaires
    
    Payment Reminders
    
    Polls/Voting
    
    Pulse Surveys
    
    Push Notifications
    
    QR Codes
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Reputation Management
    
    Rescheduling
    
    Scheduled Messaging
    
    Scheduling
    
    Self Service Portal
    
    Shortcodes
    
    SMS Messaging
    
    SMS Reminders
    
    Surveys & Feedback
    
    Templates
    
    Third-Party Integrations
    
    Two-Way Communication
    
    Workflow Management
    

## Dialog Health Integrations

Provation Apex

Integration rated undefined from -1 review

EHR Solutions

Integration rated undefined from -1 review

ModMed

Integration rated undefined from -1 review

Oracle Health Ambulatory Suite

Integration rated undefined from -1 review

HST Pathways

Integration rated undefined from -1 review

Athena

Integration rated undefined from -1 review

See all 14 integrations

## Dialog Health User Reviews

Overall Rating

5.0

Ratings Breakdown

5

95%

4

5%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

RR

Raschele R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Registered nurse

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use system that has always been user friendly. No issues logging in. Easy to maintain and keep patient information together

Cons:

The only nice thing would be an automatic refresh of the logs of patients replying to texts for follow ups

Read More

al

ashanta l.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2026

NO more preop/postop calls!!

5

Customer service, \[sensitive content hidden\] are great to work with and they have a quick turnaround on tickets/email questions. Like with anything new, the in-service was info-overload and intimidating for my Team, but with practice, they got it! It's smooth sailing now.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's simple and I like the analytics piece. We were ablet ot cut down on staffing because we didn't need to do preop or postop calls. A+

Cons:

nothing. I had a suggestion regarding translation services, and it was implemented in less than 5 months. It may have already been in the works, but I'm still happy about it.

Reasons for choosing Dialog Health

we are switching EMRs soon. it was pointless to intergrate gGastro

Reasons for switching to Dialog Health

better price and product. We could do more with DH than with Cipher. Long wait time for ticket resolution. Doesn't provide detailed analytics like DH.

Vendor Response

Thank you for the great review! We’re thrilled to hear Dialog Health has helped reduce staffing needs through automation and that you’re finding value in the analytics. We also appreciate your feedback on translation services and are glad we could deliver that improvement quickly. It’s wonderful to hear your team is now finding the platform easy to use and that our customer service has been responsive and supportive. We’re grateful for the partnership!

Replied February 2026

Read More

MH

Morgan H.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Dialog Health is great!

5

Dialog health is very helpful and easy to navigate

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It's organized by date of patients appointments and very easy to navigate

Cons:

Having to reload the page to clear out messages once they're completed

Vendor Response

Thank you for your review! We’re glad to hear you find Dialog Health well organized and easy to navigate by appointment date. We appreciate your feedback about refreshing the page to clear completed messages and are happy to know the platform has been helpful overall.

Replied February 2026

Read More

CO

Chad O.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Texting Made Easy – Great Tool, Even Better Team

5

Overall, it's been a great experience. The platform is fast, efficient, and simple to use. I appreciate the ability to use templates and bulk-send messages through their template files – makes outreach a breeze. On top of that, the people at Dialog Health are fantastic to work with.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love how quick and easy it is to use. It saves me a ton of time compared to texting manually from my phone. It fits seamlessly into my workflow and helps me reach out more efficiently.

Cons:

There was a bit of a learning curve at first, but honestly, their support team made it easy. Between the demo, their helpful service, and the wealth of support articles available, I was up and running in no time.

Reasons for choosing Dialog Health

Our team was already using Dialog Health and had a positive experience with it, so it made sense to continue with a platform we trusted and were comfortable with.

Reasons for switching to Dialog Health

Apple temporarily disabled my iMessage and FaceTime access, which disrupted my workflow. They eventually restored it as a one-time exception, but I needed a more reliable, professional solution moving forward – Dialog Health has been exactly that.

Vendor Response

Thank you for the thoughtful review! We’re glad to hear Dialog Health fits seamlessly into your workflow and saves you time with efficient messaging, templates, and bulk sends. It’s great to know our support team and resources helped make the onboarding process smooth, and we truly appreciate your trust in Dialog Health as a reliable, professional solution.

Replied February 2026

Read More

SH

Sarah H.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Making Patient Feel Heard

5

Using Dialog Health has been a rock-solid experience! It’s fast, easy, and keeps our patients connected and heard. Questions get answered quickly, and patients love the convenience and personal touch. It’s made communication simple and stress-free for our team and our patients alike.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We love using Dialog Health! This texting system has been a game-changer for both our team and our patients. It’s a huge time-saver, allowing us to efficiently respond to patient questions and concerns. Patients consistently tell us they feel heard, supported, and cared for, knowing they have a direct line to our team. It’s not just convenient—it’s a meaningful way to improve patient experience and engagement. It can also translate! Highly recommend to any practice looking to enhance communication and patient satisfaction!

Cons:

Nothing. The best thing about Dialog Health is they listen to your suggestions, and they are ALWAYS improving!

Vendor Response

We’re thrilled to hear how Dialog Health has helped your team save time while making patients feel heard, supported, and connected. Improving patient communication and experience is exactly what we aim for, and your feedback means a lot to us. We truly appreciate your partnership and look forward to continuing to grow and improve together!

Replied February 2026

Read More

JH

Julie H.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Ease of use

5

Wonderful training and easy to use product. Gives an easy way to communicate with patients. Also gives them an easy way to communicate without having to wait on hold times.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

It is easy to directly message a patient. And also easy to set up automatic messages regarding check in times and prep for specific exams. Customer support is wonderful if we have any questions or need help with a problem.

Cons:

I wish there was a way to switch it to show the last name first. All our other programs list last name first and it can be a bit confusing when trying to compare schedule reports with the daily messages.

Vendor Response

Thank you for your feedback! We’re glad to hear you find Dialog Health easy to use for both direct and automated patient messaging, and that our support team has been helpful. We appreciate your suggestion about displaying last names first and understand how that consistency could improve daily workflows. We’ll be sure to share this with our product team. It’s great to know the training and communication features have made things easier for both your staff and your patients. Thank you for partnering with Dialog Health!

Replied February 2026

Read More

SR

Samantha R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Citrus Endocopy Center

5

I have been using dialog health for the last 6 years. Our patients are happy (makes it easy for them to communicate with us), our physicians are happy (reduces same-day cancellations and no-shows), and my staff is happy (saves time that they would normally spend on the phone). If we ever have an issue, concern or need assistance, customer service is quick to respond.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Dialog Health has helped us immensely with our patient communication. Our patients find it helpful when we send them appointment reminders and prep reminders prior to their procedure.

Cons:

I don’t have any complaints about the platform. Any issues have always been handled promptly. We will continue using the platform.

Vendor Response

Thank you for your wonderful review and for being a long‑time Dialog Health partner! We’re thrilled to hear how the platform has supported your patients, physicians, and staff by improving communication, reducing no‑shows, and saving valuable time. It’s especially meaningful to know you’ve had such a positive experience over the past six years. If you ever have questions or need assistance, our support team is always happy to help—please feel free to reach out at support@dialoghealth.com. We truly appreciate your continued trust and partnership!

Replied February 2026

Read More

JW

Jean W.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Procedure/Front Desk Coordinator

5

Dialog Health is a very easy program to us. We have had a very successful confirmation rate through Dialog Health.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly program, has absolutley helped ellivate the amount of time spent on the phone and increased productivity in other areas.

Cons:

The one thing that is an issue, and I don't think its a Dialog Health issue, but when Mod Med doesn't drop our most up to date schedule for the campaign w/the correct time, it makes coordinating the schedule very difficult.

Vendor Response

Thank you so much for sharing your feedback, we really appreciate it! We’re glad to hear that Dialog Health has been user-friendly for your team and has helped reduce phone time while improving productivity. We understand your concern regarding schedule accuracy when the most up-to-date times aren’t available. Our team is always happy to partner with you to help monitor schedules and minimize any disruption where possible - email us at support@dialoghealth.com to talk with someone on our team.

Replied February 2026

Read More

AW

Ashley W.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Patient Communication at its best!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

My favorite thing about Dialog Health is the ease of use in communication with patients. Patients who are unable to answer phone calls during their work day can still communicate thru text messaging.

Cons:

It would be beneficial if Dialog Health had the ability to send documents; however, the quick link ability does helps offset this inability.

Vendor Response

Thank you for your feedback! We’re glad to hear Dialog Health makes patient communication easier—especially for those who can’t take phone calls during the workday and prefer texting. We appreciate your suggestion about document sending. Thank you for sharing your experience and insight!

Replied February 2026

Read More

MW

Melissa W.

Verified reviewer

Medical Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Call Me Beep Me

4

Fair. More pros than cons. I say its a hit and miss with the patients. Some people find messaging annoying, while others find it super useful.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It helps our patients who did not receive instructions from the practice. If describes in depth what to avoid with their prep, and who to call with questions

Cons:

I wish it automatically updated phone numbers when we do. We do not always have time to bounce back and forth in platforms

Vendor Response

Thank you for your thoughtful feedback. We’re glad Dialog Health helps ensure patients receive clear prep instructions and know who to contact with questions. We understand how manual updates across platforms can be time-consuming and appreciate you sharing that insight. Email our support team at support@dialoghealth.com to talk with one of our experts. Patient preferences do vary, and we’re happy to hear the benefits are making a positive impact overall.

Replied February 2026

Read More

Showing 1 - 10 of 62 Reviews

[See All Reviews](https://www.softwareadvice.com/hr/dialog-health-profile/reviews/)

## Dialog Health Popular Comparisons

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[Compare All Alternatives](https://www.softwareadvice.com/hr/dialog-health-profile/alternatives/)

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