Would be lost without it, and brilliant customer service

Completely rely on it for day to day management of absence management and reporting If there is anything that I can't work out how to do, the e-days support team are always efficient and extremely helpful - I cannot fault them at all!

Pros

Complete absence management - it does it all!

Cons

Improved Outlook individual calendar integration would be good

Why E-days!

Excellent support from the on-boarding team, it was very easy to get our company up and running. Whenever we have had a question, the product support team have been able to solve it within a few hours

Pros

Simple to use, every user finds it intuitive to use and as a manager provides crystal clear overview of everyones absenteeism

Cons

No real issue. Understanding part-time rotas took a bit of time and some additional support videos would be helpful in this area

Worst Customer Service

Awful. Have implemented and used many other more intuitive and better performing systems.

Pros

In principal the features are easy to use

Cons

In principal the features are easy to use and seem relatively straightforward, however when you try to use or change any of its functionality in practice, it never works correctly. The system regularly encounters issues and records change without any admin or user instruction to do so. The technical support team are never able to investigate or explain these changes. Or provide a satisfactory resolution. The technical support are unhelpful and provide no service whatsoever.

NEW USER

Very good!

Pros

User friendly, you can't break it! We also like that you can customise your personal page.

Cons

We don't like the main calendar view, it's confusing and you can't scroll week by week, it only jumps month by month.

Great Product, Professional Company

Absence Management is now clearly and consistently recorded which gives us the tools to manage this (we did not have this pre e-days).

Pros

Because it is an online tool, staff can access it easily from their phones. It keeps clear records and allows us to see patterns for absence at a glance.

Cons

Not always intuitive when something doesn't work but a quick email to support and this is usually rectified with clear instructions from the support team.

Conyers Dill & Pearman

I admit that I am not the most savvy user when it comes to new technology. The team at Edays from day 1 were patient with the multiple questions, demonstrations, hand-holding to get me started and comfortable with the system. When the handover to the support team was done, again I had the same experience of responsiveness, clear assistance and friendly service.

Pros

This software is very user friendly and intuitive. The ability to easily record and track time and attendance is helpful

Cons

I do find the reporting function is not as intuitive. When trying to run a report for the first time it is sometime difficult to select the correct filters

E-days

The experience of E-days has been very positive. The absence types make it very easy to track a range of absences; and employee can easily access their annual leave, and mage this themselves.

Pros

The interface (both front and back) is very intuitive and easy to use. The new back view features mean that the whole use of the system can be customised to each employee, if needed.

Cons

I'm very happy with it. It works very well.

All signing, all dancing absence mangement tool

Excellent overall experience. We have been customer for 5+ years and intend to continue using them. They are a little pricey - but you get what you pay for!

Pros

Very easy to use as a Manager and User. Very flexible and can set up as many teams with all sorts of different rules. Great reports.

Cons

Sometimes doesn't automate simple things but this may be more my lack of technological no how!

User friendly

This tools is great for absence management, sickness management and reporting.

Pros

The software is easy to use, straight forward new joiner set, any maintenance is easily done.

Cons

I wish that we could add form to some types of absence booking. Also the length of day changes in the setting which causes for the holiday entitlement to change to weird odd numbers.

Very simple and easy to get started!

Managers are able to see not just their own team but the entire company making it easier to authorise. We have a strange holiday allowance and E-Days allowed for this, very easy transaction! Very happy.

Pros

its very user friendly, no jumping through hoops. It can be linked to outlook too. very simple and no bells and whistles of stuff you dont need like traditional HR software.

Cons

we haven't come across any cons yet. Maybe a catch up call after using the system for 6 months?

Banks Lyon Jewellers

Pros

We needed a solution that managed all 18 team members holiday requests, and absenses etc in an easy to use, and easy to monitor interface. E Days Provided that for us

Cons

The intergration was a little difficult, but in truth, the integration of any software, or indeed anything new in to my business is not without its challenges.

T2 Group

Good customer support - always available to address any issues if they arise

Pros

Ease of use. Self service. Good reporting

Cons

Cost of licences/leavers licences. Due to our turnover, we need to order leaver licences regularly

E-Days a great tool for managing your people

This tool allows me to manage my staff absences and holidays from my phone and authorise holidays as and when they appear as a request. It allows my employees to view the holiday schedule when they are away from work which they find really helpful when making bookings for holidays at home or the weekend

Pros

I like being able to use an app or to view the plan on my phone

Cons

I have not found anything that I cannot overcome

edays Review

Pros

Very easy to use and makes managing staff absences much simpler than previous spreadsheets

Cons

There are no cons I can think of about the software

Easy to use and Feature Rich

Pros

Very easy to use and navigate. All the features I need

Cons

Nothing I can think of stands out that I would say is a negative.

E-days review

Pros

Easy for me as an admin and also our users

Cons

Nothing! It seems to do everything we need

user friendly, simple and easy for use

some manager can review others' absent log - not sure can we limit his view but it is really is the point.

Pros

really user friendly, clean, simple for use.

Cons

some of the function error sometime, but support team response quickly. love the helpful CS team.

Review

Pros

Very good value for money and extremely easy to use and implement.

Cons

Would like to understand full functionality, maybe some more webinars, training would be good

Support

Good

Pros

I like the support team the most. They always give me an answer within half an hour.

Cons

For a new employee, administrator, little difficult

E-days

Good for any size of business to manage leaves

Pros

Manages leaves better than most softwares

Cons

Sometimes troublesome. But the customer support is always on their toes to address the issue