e-days Software
About e-days
edays is a workforce management and employee scheduling solution that helps small to large businesses across the globe create a better experience of absence management. It provides a cloud-based and self-service solution that lets employees handle processes related to absences, leave entitlement rules, and process automation for HR teams....
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Real-time absence alerts and triggers to better manage entitlements.
Other Top Recommended Human Resources Software
e-days User Reviews
OVERALL RATING
Showing 1 - 5 of 69 reviews
Charlotte
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
April 2020
Would be lost without it, and brilliant customer service
Completely rely on it for day to day management of absence management and reporting If there is anything that I can't work out how to do, the e-days support team are always efficient and extremely helpful - I cannot fault them at all!
Pros
Complete absence management - it does it all!
Cons
Improved Outlook individual calendar integration would be good
Monika
Company size: 10,000+ employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
May 2022
Trimble
Brilliant system overall
Pros
Easy bookings, reports, calendars automated carry over, bulk update
Cons
complex rota set up and system changing it in the new calendar year so I had to fix it again.
Reasons for choosing e-days
One of the businesses already had edays so we expanded as we were happy with it
Reasons for switching to e-days
Cost and good feedback from employees, good reporting
Response from e-days Absence Management
Thanks for your feedback Monika! We are glad to hear that edays is helping simplify booking and monitoring leave. Please get in touch if there is anything we can do to support you further.
Replied May 2022
Anonymous
Company size: 201-500 employees
Time used: Less than 12 months
Review Source: GetApp
This review was submitted organically. No incentive was offered
April 2019
Worst Customer Service
Awful. Have implemented and used many other more intuitive and better performing systems.
Pros
In principal the features are easy to use
Cons
In principal the features are easy to use and seem relatively straightforward, however when you try to use or change any of its functionality in practice, it never works correctly. The system regularly encounters issues and records change without any admin or user instruction to do so. The technical support team are never able to investigate or explain these changes. Or provide a satisfactory resolution. The technical support are unhelpful and provide no service whatsoever.
Response from The e-days support team
We’re sorry to hear of your less than satisfactory experience with the e-days system and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We'd be more than happy to reach out and determine how we can provide you with a solution that resolves your issue, if you'd like a member of the support team to contact you, please let us know your contact details. Or if you prefer, you can also contact us directly with the details below: T: +44(0) 333 300 3403 Email: Support@e-days.com We value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely The e-days support team
Replied April 2019
Matt
Company size: 201-500 employees
Industry: Consumer Electronics
Time used: Less than 2 years
Review Source: Capterra
May 2022
Ease of use with e-days
Pros
The simple book time off feature that stands out when first accessing the e-days homepage is a key feature for users to quickly book in holiday or their planning for the week/month in advance.
Cons
Occasional long loading times when submitting leave and the loading of the group calendar when trying to view all users calendar for the month.
Response from e-days Absence Management
Thank you for your feedback Matt. We are glad to hear edays has helped simplify booking leave and planning work in advance. Wherever possible we work to improve instances of long loading time.
Replied May 2022
Jackie
Company size: 51-200 employees
Industry: Oil & Energy
Time used: Less than 2 years
Review Source: Capterra
May 2022
Kohler feedback
Very positive, would miss the system if we didn't have it.
Pros
That you can track, run reports and monitor all types of absence and that is provides in graph format and numerical
Cons
The user guide is not always clear and you cannot always find answers online to your questions.
Reasons for choosing e-days
unknown as I am fairly new to the business. I don't know what other systems were reviewed.
Response from e-days Absence Management
Thank you for your feedback Jackie. We are in the process of updating some of our online guides and creating new guides for the latest functionality. Please bear with us as this can take some time. We hope to improve this over a period of time. If you are interested in having a conversation about what additional information could improve our guides, please get in touch. We'd love to get your input on content.
Replied May 2022
