e-days Software

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Find out more:

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About e-days

edays is a workforce management and employee scheduling solution that helps small to large businesses across the globe create a better experience of absence management. It provides a cloud-based and self-service solution that lets employees handle processes related to absences, leave entitlement rules, and process automation for HR teams....
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Real-time absence alerts and triggers to better manage entitlements.

e-days User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 69 reviews

User Profile

Charlotte

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

Would be lost without it, and brilliant customer service

Completely rely on it for day to day management of absence management and reporting If there is anything that I can't work out how to do, the e-days support team are always efficient and extremely helpful - I cannot fault them at all!

Pros

Complete absence management - it does it all!

Cons

Improved Outlook individual calendar integration would be good

Monika

Company size: 10,000+ employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Trimble

Brilliant system overall

Pros

Easy bookings, reports, calendars automated carry over, bulk update

Cons

complex rota set up and system changing it in the new calendar year so I had to fix it again.

Reasons for choosing e-days

One of the businesses already had edays so we expanded as we were happy with it

Reasons for switching to e-days

Cost and good feedback from employees, good reporting

Response from e-days Absence Management

Thanks for your feedback Monika! We are glad to hear that edays is helping simplify booking and monitoring leave. Please get in touch if there is anything we can do to support you further.

Replied May 2022

Anonymous

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2019

Worst Customer Service

Awful. Have implemented and used many other more intuitive and better performing systems.

Pros

In principal the features are easy to use

Cons

In principal the features are easy to use and seem relatively straightforward, however when you try to use or change any of its functionality in practice, it never works correctly. The system regularly encounters issues and records change without any admin or user instruction to do so. The technical support team are never able to investigate or explain these changes. Or provide a satisfactory resolution. The technical support are unhelpful and provide no service whatsoever.

Response from The e-days support team

We’re sorry to hear of your less than satisfactory experience with the e-days system and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We'd be more than happy to reach out and determine how we can provide you with a solution that resolves your issue, if you'd like a member of the support team to contact you, please let us know your contact details. Or if you prefer, you can also contact us directly with the details below: T: +44(0) 333 300 3403 Email: Support@e-days.com We value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely The e-days support team

Replied April 2019

Matt

Company size: 201-500 employees

Industry: Consumer Electronics

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Functionality

out of 5

May 2022

Ease of use with e-days

Pros

The simple book time off feature that stands out when first accessing the e-days homepage is a key feature for users to quickly book in holiday or their planning for the week/month in advance.

Cons

Occasional long loading times when submitting leave and the loading of the group calendar when trying to view all users calendar for the month.

Response from e-days Absence Management

Thank you for your feedback Matt. We are glad to hear edays has helped simplify booking leave and planning work in advance. Wherever possible we work to improve instances of long loading time.

Replied May 2022

Jackie

Company size: 51-200 employees

Industry: Oil & Energy

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2022

Kohler feedback

Very positive, would miss the system if we didn't have it.

Pros

That you can track, run reports and monitor all types of absence and that is provides in graph format and numerical

Cons

The user guide is not always clear and you cannot always find answers online to your questions.

Reasons for choosing e-days

unknown as I am fairly new to the business. I don't know what other systems were reviewed.

Response from e-days Absence Management

Thank you for your feedback Jackie. We are in the process of updating some of our online guides and creating new guides for the latest functionality. Please bear with us as this can take some time. We hope to improve this over a period of time. If you are interested in having a conversation about what additional information could improve our guides, please get in touch. We'd love to get your input on content.

Replied May 2022

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