# EchoSpan Flexible 360 Software Reviews, Demo & Pricing - 2026

> Review of EchoSpan Flexible 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/hr/echospan-profile/reviews

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EchoSpan Flexible 360

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Overview

[Alternatives](https://www.softwareadvice.com/hr/echospan-profile/alternatives/)

# EchoSpan Flexible 360 2026: Benefits, Features & Pricing

Wondering if EchoSpan Flexible 360 is right for your organization?

Our 360 Degree Feedback Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

EchoSpan Flexible 360

4.9

[(76)](https://www.softwareadvice.com/hr/echospan-profile/#reviews)

Pricing

Starting at $6.00 per month

### About EchoSpan Flexible 360

EchoSpan’s 360-Degree Feedback tool is a cloud-based solution that provides information to employees about their professional strengths and opportunity areas by collecting feedback from their co-workers.

Administrators can create customized projects, manage respondents, view real-time status information and download reports through the project dashboard. The reports can be viewed in pre-defined templates or customized to provide specific data points on graphs or charts. Users can also export data to Microsoft Excel for additional analysis.

The tool includes an integrated development planning module, which helps employees build and manage professional improvement plans based on the results of their 360-degree feedback review.

EchoSpan uses at-rest and in-transit data encryption and is a certified participant in the US-EU Privacy Shield program. The tool’s user interface is compatible on PC, tablets and other mobile devices and supports more than 140 languages, allowing organizations to run feedback reviews in respondents' native languages. Pricing is based on the number of respondents. Support is provided via email and phone.

Wondering if EchoSpan Flexible 360 is right for your organization?

Our 360 Degree Feedback Software selection experts can help you in 15 minutes or less.

## EchoSpan Flexible 360 User Interface

## Popular EchoSpan Flexible 360 Alternatives

Main Product

EchoSpan Flexible 360

4.9

[(76)](https://www.softwareadvice.com/hr/echospan-profile/#reviews)

Ratings Breakdown

-   4.64Ease of use
-   4.77Value for money
-   4.96Customer support
-   4.78Functionality

Pricing

Starting at $6.00 per month

Get Price

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Ratings Breakdown

-   4.69Ease of use
-   4.70Value for money
-   4.58Customer support
-   4.64Functionality

Pricing

Available upon request

Get Price

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4.9

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Ratings Breakdown

-   4.64Ease of use
-   4.61Value for money
-   4.91Customer support
-   4.57Functionality

Pricing

Starting at €1.21 per month

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-   4.61Ease of use
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-   4.32Customer support
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Pricing

Starting at $30.00 per month

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-   4.73Ease of use
-   4.47Value for money
-   4.60Customer support
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Pricing

Available upon request

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Ratings Breakdown

-   4.88Ease of use
-   4.95Value for money
-   4.97Customer support
-   4.86Functionality

Pricing

Starting at $70.00 one time

Get Price

## EchoSpan Flexible 360 Pricing and Plans

Starting price: $6.00 per month

Free Trial

Free Version

EchoSpan Flexible 360

$6.00

per user, per month

Plan includes:

-   Anonymous Ratings
-   Competency Creation
-   Competency Library
-   Customizable Rating Scale
-   Database Creation
-   Unlimited Questions
-   Unlimited Reports
-   Web-Based Setup

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## EchoSpan Flexible 360 Features

-   Popular features found in 360 Degree Feedback
    
    Anonymous Feedback
    
    Customizable Forms
    
    Data Import/Export
    
    Employee Database
    
    Individual Development Plans
    
    Performance Review Management
    
    Question Library
    
    Rater Selection
    
    Self Service Portal
    
-   More features of EchoSpan Flexible 360
    
    360 Degree Feedback
    
    Activity Dashboard
    
    AI Copilot
    
    API
    
    Appraisal History
    
    Assessment Management
    
    Benchmarking
    
    Commenting/Notes
    
    Communication Management
    
    Competency Management
    
    Customizable Branding
    
    Customizable Questions
    
    Customizable Templates
    
    Dashboard
    
    Email Reminders
    
    Employee Portal
    
    Employee Profiles
    
    Engagement Tracking
    
    Feedback Management
    
    Generative AI
    
    Goal Setting/Tracking
    
    Negative Feedback Management
    
    Ongoing Performance Tracking
    
    Peer Appraisals
    
    Performance Appraisal
    
    Performance Management
    
    Progress Tracking
    
    Project Management
    
    Pulse Surveys
    
    Ratings/Reviews
    
    Real-Time Data
    
    Real-Time Reporting
    
    Reminders
    
    Reporting/Analytics
    
    Review Cycle Tracking
    
    Self Assessment
    
    Skills Assessment
    
    Strategic Planning
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Template Management
    
    Weighted Performance Measures
    

## EchoSpan Flexible 360 Integrations

SAP SuccessFactors HCM

Integration rated undefined from -1 review

Workday HCM

Integration rated undefined from -1 review

UKG Pro

Integration rated undefined from -1 review

ADP HR Assist

Integration rated undefined from -1 review

## EchoSpan Flexible 360 User Reviews

Overall Rating

4.9

Ratings Breakdown

5

88%

4

12%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used EchoSpan Flexible 360 and would like to share your experience with others?

Christina A.

Verified reviewer

Accounting

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed April 2026

Excellent products and even better customer service!

5

We have used them for internal employees and for clients, and the feedback from both is consistently strong.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I'm commenting on both the 360 and the employee engagment survey products, both are fantastic. The customization of the templates and the back-end dashboard are very user friendly and the options are endless!

Cons:

Some components have a learning curve, particularly around terminology, but once you map the language to familiar concepts, it becomes straightforward.

Read More

Sd

Sharon d.

Verified reviewer

Professional Training & Coaching

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed November 2025

Exceptional Platform, Outstanding Support

5

My overall experience with EchoSpan has been outstanding. From the moment I started using the platform, I’ve been impressed by how intuitive, flexible, and reliable it is. The system delivers everything I need to run professional, high-impact 360° feedback processes with ease—and the level of client support is truly exceptional. The AI Feedback Assistant has been a game-changer, saving me hours of analysis while ensuring that feedback summaries are clear, accurate, and actionable. EchoSpan has elevated the quality and efficiency of my work, and I wouldn’t hesitate to recommend it to any organization or consultant looking for a top-tier feedback and engagement survey solution.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I’ve been conducting 360° feedback processes as part of my executive coaching practice for over 10 years, using other survey tools that couldn’t come close to what EchoSpan offers. What I like most about EchoSpan Flexible 360 is: 1.its exceptional value for money; 2.how intuitive and quick it was to learn; 3.the incredible support that came (and continues to come with it); and 4. the AI Feedback Assistant, which helps respondents provide clear, specific, and objective feedback, and produces outstanding summary reports. This feature alone has saved me countless hours of reviewing and organizing comments to identify key feedback themes. Finally, I also love that EchoSpan offers a version of this tool that allows me to run engagement surveys for my clients which is something I could never do with my previous feedback survey tool. I am all in with EchoSpan. I can't say enough about the people behind it or the tool itself!

Cons:

Honestly, I can’t think of a single aspect of this tool that I dislike. Every feature I’ve used has exceeded expectations—from functionality to user experience and support. EchoSpan sets the bar high and lives up to every inch of it!

Reasons for choosing EchoSpan Flexible 360

Most of the other platforms I explored were designed for in-house IT teams to set up. They were overly complex, difficult to learn, and required far more time and technical involvement than I was willing to invest. A few might have worked, but their steep learning curves were discouraging and the deal-breaker was that none of their 360 tools allowed me to assign different question categories to specific respondent groups. This limitation meant I had to send all questions to all respondents, including people who weren’t in any position to observe the behaviours or actions being evaluated. I was amazed that such a fundamental feature could be missing. EchoSpan truly was a lifesaver to find!

Reasons for switching to EchoSpan Flexible 360

The product was re-invented and while it was always clunky to use, it was so glitchy it became impossible to continue with.

Read More

ST

Shayne T.

Verified reviewer

Construction

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed February 2026

Excellent survey platform

5

Using Echospan Flexible 360 feels smooth and straightforward. It’s easy to set up surveys, the feedback is clear and meaningful, and the reports make it simple to see strengths and areas for growth, which makes the whole process feel supportive rather than overwhelming.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

One thing I really like about the EchoSpan Flexible 360 is how easy it is to customize the feedback surveys. I can adjust the questions and reports to fit exactly what my team needs, and the automated results make it simple to spot areas for growth.

Cons:

While using EchoSpan Flexible 360, we found the initial setup process to be more complicated than expected. The reporting and dashboards also felt a bit limited, making it harder to quickly get the insights we wanted.

Read More

EW

Elyse W.

Verified reviewer

Automotive

5001-10000 employees

Used monthly for less than 6 months

Review source

Reviewed February 2026

Excellent Tool!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I've worked with a few other 360 assessments in my career and I have to say - I am beyond impressed with the EchoSpan platform. Once you are walked through the system, it is incredibly easy to use from a deployment standpoint and managing the process. Beyond that, the individual reports and group reports are outstanding. Being able to pull together a group of people's information into a summarized document, save an enormous amount of time in reviewing for themes and key areas of development. Lastly, I cannot forget to mention how quick and thorough responses are that I receive from the support team.

Cons:

You need someone to walk you through it before diving in. Once you have that, it makes a lot of sense where things are but they overview provides a very good download of what to do that you wouldn't naturally think to look for.

Read More

VR

Verified

Reviewer

Higher Education

501-1000 employees

Used other for more than 2 years

Review source

Reviewed August 2020

Excellent service; Quality Product

5

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The software is fairly easy to use. The service provided is great. They typically respond much sooner than the 24 hours promised. The reports are generated quickly. The ability for development planning (although we haven't used the function yet)

Cons:

Overall, it is very intuitive . I wish I could delete my own projects out of archive. I wish I could click a button for all the questions and make changes to them versus individual questions (I.e., quickly convert a group of questions from self only to both raters).

Reasons for choosing EchoSpan Flexible 360

recommended from a colleague; quick service and help set-up (thank you \[SENSITIVE CONTENT HIDDEN\])

Reasons for switching to EchoSpan Flexible 360

the ability to analyze data at competency and super competency level

Read More

VR

Verified

Reviewer

Human Resources

Self-Employed

Used monthly for free trial

Review source

Reviewed December 2025

5 Stars. Unmatched Power Backed by World-Class Support

5

My overall experience with EchoSpan has been outstanding. The platform itself is incredibly powerful. The learning process was made incredibly easy and enjoyable thanks to the support I received. The team, particularly \[sensitive content hidden\], was patient and clear, ensuring I had everything I needed to leverage the platform's full capabilities. This combination of a highly flexible tool and dedicated support gave me complete confidence in deploying it for my clients.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The platform's sheer flexibility is a massive pro; its feature set is so robust that I can't imagine a complex organizational scenario it couldn't handle. What I liked most is the exceptional customer service that makes that power accessible. In every exchange, the team went beyond simply answering questions. They asked thoughtful follow-up questions and approached every conversation with a supportive tone that was focused on empowering me as a user. A powerful platform is one thing, but having it backed by a team that ensures you can use it effectively is what I think truly sets EchoSpan apart.

Cons:

Given how robust and flexible the platform is, the sheer number of features and configuration options can feel a bit overwhelming at first. When initially setting up a complex project, there's a brief moment of wondering exactly where to begin. But I'd classify this as a very temporary challenge. Any time I felt stuck, I contacted the support team and got real-time guidance.

Reasons for switching to EchoSpan Flexible 360

Adaptability..............................

Read More

AC

Alan C.

Verified reviewer

Professional Training & Coaching

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2025

EchoSpan 360 is EXCELLENT

5

The software and the EchoSpan team made this a very smooth process, and they are always ready and willing to connect to answer any questions i may have. they couldn't be better. The generated reports are clear and simple to understand which makes it a critical part in anyone's development journey. I am very pleased with our choice to use this product and work with the EchoSpan team.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

the EchoSpan Team is super supportive, and the software itself is easy to use and highly customizable.

Cons:

Reflecting on the past 6 months or so using the EchoSpan 360 I cannot think of anything I did not like about the product or the experience.

Read More

WB

Warren B.

Verified reviewer

Professional Training & Coaching

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2025

A Highly Customizable 360° Solution Backed by Exceptional Customer Support

5

EchoSpan is a powerful and highly customizable 360-degree feedback platform that offers the flexibility needed to support a wide range of client requirements. Their support transforms a robust and highly customizable tool into something accessible and approachable, regardless of technical expertise. The company's leadership also sets a positive tone-thoughtful, personable, and committed to continuous improvement. Echo Span is an excellent choice for teams that appreciate deep customization, competitive pricing with hands-on guidance.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

EchoSpan is a powerful and highly customizable 360-degree feedback platform that offers the flexibility needed to support a wide range of client requirements.

Cons:

The depth of configuration options can be detailed and complex for nontechnical administrators, but even so, the EchoSpan team excels at making the process manageable.

Read More

CP

Candice P.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2026

Director of Human Resources

5

My overall experience has been great. EchoSpan representative \[sensitive content hidden\] was helpful, knowledgeable and easy to work with. She seem to have a willingness to assist me in having a successful launch.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The survey was easily accessible and the survey features were manageable. I found it helpful to have the email templates available and editable.

Cons:

There is a bit of a learning curve. There a lot of information to understand before launching a project.

Read More

BM

Betty M.

Verified reviewer

Construction

10000+ employees

Used monthly for more than 2 years

Review source

Reviewed December 2025

Great Tool

5

I have had good response from them when there are questions or problems. I have done over 1000 surveys over the years.

Ratings Breakdown

4

Ease of use

5

Customer support

5

Functionality

Pros:

It gives lots of flexibility to tailor the 360 survey. You have different options on whether to include the supervisor in selecting the coworker rater list.

Cons:

Sometimes it is not intuitive. There are times when it is not easy to find what you are looking for.

Read More

Showing 1 - 10 of 76 Reviews

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## EchoSpan Flexible 360 Popular Comparisons

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