About ELMO Software

ELMO (ASX:ELO) is an integrated cloud HR solution offering payroll and rostering / time & attendance through one vendor, one dashboard, and one user experience. ELMO’s suite of solutions can be used together or stand-alone and are configurable according to your organization’s processes and workflows. The ELMO solution allows organizations to manage HR and payroll processes within one simple platform, with a single dashboard and reporting suite. ELMO’s software includes multi-tenant, multi-user, and on-demand applications providing true SaaS delivery. It provides seamless integration with legacy HRIS / payroll systems and provides the added benefit of rapid upgrades as new features are released. ELMO helps businesses automate and streamline operations across the followin...


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Supported Operating System(s):

Web browser (OS agnostic)

78 Reviews of ELMO Software

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(41)

41

4 stars

(30)

30

3 stars

(2)

2

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

August 2021

Helen from Pickwick Group

Company Size: 501-1,000 employees

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Change your life with ELMO

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process. I am looking forward to providing meaningful reports to the business.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time. As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round. We also find the more you use the system the more proficient you become. The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Reasons for Choosing ELMO Software

All the options had been reviewed by the IT Manager and the previous HR Manager. I had previously used ELMO and felt it was the best product for our business needs.

Response from ELMO Software

Replied September 2021

Hi Helen. We really appreciate the time you've taken to provide such a great review, and thank you for your continued support. Our customers are at the heart of our business, and feedback like yours is invaluable. We have passed your feedback on to our Product Development team. We hope your organisation enjoys the benefits of ELMO's cloud-based solutions. Best wishes, ELMO Software.

August 2021

Catalina from HR: Refined

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Best for my needs

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Response from ELMO Software

Replied September 2021

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team. ELMO Team

October 2020

User Profile Picture

Adam from Wellington Shire Council

Verified Reviewer

Company Size: 201-500 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

October 2020

All in one HR?

It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

Pros

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

August 2021

Andrea from Charles Sturt University

Verified Reviewer

Company Size: 501-1,000 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2021

Improved a lot

Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).

Pros

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Response from ELMO Software

Replied September 2021

Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions. Best wishes, ELMO

August 2021

Cidy from NDIA

Company Size: 5,001-10,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

August 2021

Learning - Ease of Use

For the learning side of the system I think it is great. You can track all the modules you have done in the past and find new ones that you are interested in. I think the performance plan maybe a good think if the employee got to embrace it and make it their own. However; when you are instructed what to do it is a waste of time.

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.