ELMO Software

RATING:

4.5

(241)

About ELMO Software

ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay. ELMO offers a comprehensive suite of cloud HR & payroll software solutions that can be configured to whatever your organisation requires, and are available within a single dashboard and single user interface. We help organisations automate and streamline operations across the following areas: HR Core, Payroll, Recruitment, Onboarding, Performance Management and Learning Management. ELMO is also ISO 27001:2013 certified, meaning that information security is prioritised at all levels of the business and is a core ongoing and evolving aspect of our operations and services. With a mission t...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ELMO Software Pricing

Contact ELMO for pricing information.

Starting price: 

$35.00 per year

Free trial: 

Not Available

Free version: 

Not Available

HR Core & Analytics
Slide 1 of 6

ELMO Software Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ELMO Software

1 - 5 of 241 Reviews

Kseniya

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

ELMO HRIS: Review Snap-shot

Kim

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

ELMO learning is great

PROS

User friendly and great after sales support

CONS

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

Vendor Response

Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

Replied September 2021

Bhawna

Non-Profit Organization Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

HRIS Feedback

The overall experience has been great so far.Suits to the organisational needs.Looking forward to more features.

PROS

It suits the business requirement.Has some great features.The concept of updating the system from time to time is excellent, which means the employer doesn't have to look for other options and upgrade the system as per the latest software.

CONS

Yes, like downloading the course material.Currently, there is no option to download the course handbook, and after assigning the course to staff, the employee raised such a request.

Reason for choosing ELMO Software

Cost efficientImplementation structureAlso, most importantly, the initial discussion of introducing the system was very engaging and persuasive compared to others.Was presented well

Anonymous

201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

Good system - more suited to Offices than Hospitals

Easy to use, just have to put in more effort on our part to make it work for us.

PROS

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

CONS

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Reasons for switching to ELMO Software

Management made the decision to use an online system as we no longer had tech support for our previous product.

Vendor Response

We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team

Replied December 2021

Helena

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

Great everyday use

I have thoroughly enjoyed using this system.

PROS

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

CONS

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Reason for choosing ELMO Software

I would guess the fact that it offered the full suite at a reasonable cost.

Reasons for switching to ELMO Software

outdated