All eloomi Reviews
1-25 of 92 Reviews
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Richard
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
A product that excels in both technology and customer experience
My experience with eloomi has been fabulous. [SENSITIVE CONTENT HIDDEN] in particular has really gone out of her way to make this whole thing work and has probably single handedly ensured a very long and prosperous relationship between both organisations. Nothing was too much for her - truly a credit to the business.
PROSWe use eloomi to provide a fantastic learning experience for our customers outside of our live workshops. I was attracted to eloomi as the company clearly has a brilliant culture, energy and can-do attitude (sorry for the cliche) that enables us to grow alongside the platform. The software itself is very reliable and robust; with an intuitive and easy to use interface that makes navigation incredibly easy. Most LMS's are bulky and slow. Eloomi is neither. We have also had to be pretty demanding with requests for changes to it to fit our needs and the experience team have been brilliant - notably [SENSITIVE CONTENT HIDDEN].
CONSAbsolutely nothing at this moment in time.
Erin
Financial Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
eloomi for FinTechs
eloomi was able to allow us to track test answers and attempts to pass, which is recommended for any compliance training for financial institutions. Not all LMSs have this feature. We were transitioning away from our previous LMS to eloomi and it was fairly seamless, though we have been waiting on the API integration piece so I cannot speak to that.
PROSThe best part of eloomi is how easy it is to use and train others to use. The included training guides are helpful as is the eloomi help website, but I did not find myself having too many questions. The system is just so nice with the drag and drop features and how self explanatory everything is. For an all-in-one LMS + course builder, eloomi is an amazing tool!
CONSMy cons are to do with the content provider, Skillsoft, not really with eloomi. Skillsoft's modules came with diversity challenges as do most US-based banking/compliance training content and they did make a permanent change at our request, but it took a long time for them to take the request seriously and act upon it. Additionally, there is a playback error message that constantly persists if users do not complete the module in one sitting that is taking months to resolve. It is based within Skillsoft's SCORM communication with eloomi and eloomi has been patiently working with me as I find more examples. eloomi's support has been great through the process.
Reason for choosing eloomi
We needed an LMS + course builder + training content as we were half way through the year without any annual trainings completed yet. It was critical to be able to have one place for everything along with the ability to build our own internal courses too. It's hard to find one tool to do everything. Due to the transition occurring right when COVID-19 hit, we also needed a less expensive alternative to some of the other systems. As we are a startup too, I was even more pleased that leadership trusted my research and went with eloomi because it was the best choice at the time for us.
Reasons for switching to eloomi
Employee feedback was pretty negative about the overall training content, and we needed to improve our reporting abilities due to the need to track test attempts to pass. We needed a fresh, new system that increased user engagement and I think eloomi did just that.
Bill
Consumer Goods, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2022
Poor program. Needs upgraded.
I did have some value with my onboarding process and training but other than that it was just a poor experience overall. I guess I should have done more research.
CONSUser experience is poorly written. Not interactive with the end users to select their own trainings. Customer service is non-existent when you are in the United States and customer support is in another country that's in a different day then you.
Vendor Response
Hi Bill. We're disappointed to hear about your experience with eloomi but appreciate hearing from you and take all customer feedback very seriously. Our EVP of Customer Success, Mike Hobler, would really appreciate a few minutes of your time to learn more about your experience. We recognize that our customers are our most important asset and are investing heavily in Customer Success. We are continuously growing our team in the US (Mike included), to provide localized support in the time zones our US customers are in. We are also maturing our customer success practice and are levelling up our customer communications strategy. In the coming months, we will be launching a number of programs to provide thought leadership and best practices to our entire customer base. If we can provide any further support, or clarify some of your questions, we'd be more than happy to help. Best regards Team eloomi
Replied November 2022
Elina
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
eloomi as an e-learning platform for an established Body & Mind instructor school (Method Putkisto)
Overall eloomi is a very usable platform both for the admin side and the end user. We are especially happy with eloomi’s customer service and support. This is one of the most important factors in any e-learning platform since we are frequently faced with questions from users as well as changing needs and new ideas.
PROSEloomi is fairly easy to administrate and operate (copy existing modules, editing etc.). This is a big thing in everyday work. Modules and programs are logical and building a program is easy. For the user/learner eloomi is a visually well designed platform, which makes navigating the platform easier.
CONSA proper search engine that would offer the possibility for both end user and administrator to search from the content of modules: texts, title etc. This would be a really big enhancement!End users find navigating a program slightly difficult. When in a module, the platform sometimes throws you back to the dashboard view instead of the program index where you have been. This is both confusing and time consuming. When answering test questions, it would be nice to be able to save the answers before sending - ie. work on them on several occasions. Also, it would be important for the end user to be able to see his/her answers after sending. This feature would certainly encourage us as admins to use the test feature more frequently.
Kim
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Best fit
From the moment we upgraded from a different supplier to Eloomi we have been met by profesjonell serviceminded staff. Our employees find using the platform easy - allthough we would prefer there was an app og better API integrations.
PROSWe explored over 20 different LMS systemes before we landed on Eloomi back i 2017. At the time it had the best features vs price, and the user friendlienss was on top. We are escpesially pleased with the stability and friendly customer service.
CONSThe UI was "best at the time" and we are comfortable with how it works. However; we would welcome a more modern look and the ability to customize the UI more.
Reasons for switching to eloomi
Funcionality and user friendliness
Hildur Jona
Verified reviewer
Renewables & Environment, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Easy to use and great value
We had problems with training new employees and that is why we decided to get Eloomi. We found it great to be able to start our employee training before employees start working at our company. Also that you can schedule training from start, decide when a course is available and so on. We also had a lot of checklists that were being printed and scanned, and the checklist feature helped us get rid of a lot of paper and even solved misunderstanding on who did what. I am also really happy with all my communication with Eloomi, it is a great company to work with.
PROSI love how easy everything is in Eloomi and how it only takes around 2 minutes to set up a learning course for our employees. The feedback tool is also really good, as employees now are able to give a review when they finish their learning. We were also able to brand it with our colors and logo so that it feels like you are using an internal tool. Also easy to customize in Icelandic. I also love that we can use checklists as they help us take an important step into the future. The service is excellent, I really feel like I know my contact person even though we never actually met. Overall very satisfied.
CONSThis is a new product but still, they manage to fulfill all my wishes and I still haven´t found anything to complain about :)
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
A solid product
Spread knowledge internal and to our customers saves us tremendous lot of time and gains high level of knowledge to end users and consultants
PROSUser friendly, low administration, suits our needs
CONSLack of customized reports, thin in folow ups
Reason for choosing eloomi
Best UI
Benjamin
Verified reviewer
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
The system is very effective in order to train and onboard employees creating a coherent experience
- The participants including employees from across all parts of the organization have been very positive about the experience. - It is intuitive and easy to use. - It seems to have been built with ease of use as the main design principle. Great UX.
CONS- Needs improvement on employee reporting for management insight - Lacks documentation but support is very helpful
Hannes
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Great e-elearning management system
It's been great using eloomi so far. The system itself is great especially the management part of it and the support from eloomi is fantastic.
PROSVery easy to use both for me as a administrator and for the end users which is of course much more important. Very fast and great support from eloomi as well.
CONSI would really love an app for iOS and Android but I think they are working on it.
Samantha
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Simple, intuitive, easy to use. Its performance management features are the best. Great value too
Wins hands down on performance management features, specifically skills matrix and tracking, interactive coaching, analysis of staff interaction with training content. Great UI which is clean, simple, easy to use, - love the performance management graphical presentation. Thought has really gone into what learners and LMS administrators need for a great experience whether by pc, mobile, tablet. i think eloomi is a company to watch in terms of pushing the boundaries in where LMS and elearning can be used for every type of learning and development need.
Candice
Entertainment, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
A learning management software that is fun and easy to use!
Eloomi is an easy learning management system, with some very good off-the-shelve learning content. The implementation was quick and straightforward, the customer support team was very responsive to help during implementation and afterwards. The whole software is very much self-explanatory: from loading training material, to setting up learning paths, to allocating training, reporting, and -most important- our users find it a very easy system too. A great plus that we discovered whilst using the tool: it is also an easy communication tool ! We send most of our group wide messages through the software now.
CONSEloomi could bring some more visibility on all the training content that is available in the Eloomi unlimited package (with summaries of the training material, etc). It would be a great help if every training that is available, also has a short summary in the system that an admin can easily review, before allocating trainings.
Reason for choosing eloomi
Ease of implementation Price User experience
Tunc
Retail
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Perfect LMS and Performance MGMT ecosystem
I have been in many well known multinational companies and used their LMS and PM platforms but due to lack of engagement capabilities, UX, low-level functionalities, and UI problems hated all and they were a burden for me to follow and complete. Now with eloomi, I feel more attached and dedicated to by capabilities, skills and performance development thru user-friendly UX, increased coach-employee time, one click access to performance progress and gamification. It is a great ecosystem in which I can easily find what I need to develop, track my development and also in return contribute to.
PROSUX, UI, closed loop development and performance functionalities, technical capabilities
Linda
Chemicals, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Get started quickly and easily with your LMS by choosing Eloomi
We think Eloomi are very sensitive to how we as a customer experience different functionalities in the platform. Our experience is that Eloomi are genuinely interested in developing the platform together with us a customer. And they never lose the user perspective, it´s easy to use and create content. We also think it´s very simple to work with Eloomi. The response time is short and the answers we receive is always positive. We never experience that we are the one who asks stupid questions or doesn´t understand the obvious way of handling things.
PROSEasy to use! Both as an administrator and a co-worker.
CONSSome features are still under development and have not been launched yet. Or if they are launched, they have limited function and are not working perfectly.
Peter
Newspapers
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Helps onboarding, development, retention and performance.
Having used eloomi for almost two years I'm excited about the benefits of this software. It has helped improve performance across sales and customer service furthermore it has increased employee retention.
PROSEasy to use
CONSOccasional break downs
Sjoerd
Consumer Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great tool!
Great!
PROSI really like that the tool is easy to use and the development and implementation is really easy. We work with it for pre and onboarding of our new colleagues. The onboarding is way more automatic and therefore we can focus on personal guidelines. We are now making the next step for training stuff for our colleagues.
CONSYou have to create a clear plan for yourself, of course eloomi can help you but you have to have your own vision. It could be an idea to show some best practices of your top customers.
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great e-learning platform
It's ease of use for users as well as for myself as a manager. Great support and quick updates
CONSLack of courses and no courseshop built in, some difficulty with setting up automaton with importing users.
Hrund
Health, Wellness and Fitness, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A major change re. continuing education.
We now have a semi "individualized" continuing education program, much more focused. We save staff- time and money because of that. Educational content has become better structured, the system guides/calls for a certain structures that we have benefited from when developing educational content.
PROSI like best how "user friendly" it is, for end-users, for content developers, that is to organize and upload content, and for administrators to keep track of how staff is using the system/educational content.
CONSHaven't really come across anything I haven´t liked.
Oscar
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Eloomi
The quick support from the support team whenever I have an issue.
CONSSometimes the user experience is not as straightforward as it could be. Having said that, I think they're already working on this with their new product, Eloomi Infinite.
Elayna
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Progressive acceleration platform
It's slick! The modules and tools are modern and hip. The platform is easy to use from the administrator side, as well as the user side. And the whole idea around learning and acceleration is very well thought out. This isn't your standard PMS or LMS. And the hands-on support for the eloomi team has been top-notch - super responsive, quick turnarounds, and there to truly help us.
Carsten
Verified reviewer
Insurance, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
It's simple, engaging and very easy to get startet with - professional and innovative setup
It's plug and play. The system is compatible to other internal systems and processes. All information about performance and skills at a individuel level in one platform. Fantastic.
CONSThe software is sometime 'slow' and once in a while it 'locks' and you need to restart. All data is saved, but it takes time to restart.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
The platform has great possibilities, and the design is intuitive and user-friendly.
The design and flexibility in setup. It is possible to make the platform fit our organisation's needs.
CONSShould become better at handling custom-made workflows and make sure these are working as agreed. Furthermore, some texts could be more clear in content and direction.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Review of Eloomi
Overall a good experience.
PROSWhat I like the most is the ease of use in implementing it.
CONSWhat I like the least in this software is the lack of already integrated LMS-applications in mye country, Norway.
Jóhanna
Hospitality, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Simple and easy to use
eloomi is easy to use LMS system for user and admins, has a modern and user friendly interface and can be customized for your organization.
CONSSome of the features for learning and documentation can be improved.
Roel
Verified reviewer
Recreational Facilities and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Simplicity is the ultimate sophistication
Eloomi helped us create a blended learning experience in which learning could become more adapted to the needs of our employees. Accessible, digestible and appealing for whenever employees have a moment to spare, even from home.
PROSThe fact that the platform was so easy-to-use that we could set it up, start using it and learn from it since day 1. A professional tool made easy.
CONSPricing is quite steep for smaller companies, especially if you want to use multiple parts/modules. Value for money is very good though!
Amir
Automotive, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2018
Eloomi Feedback
A super adventure so far - two technology led companies who have a simlar ambition to provide the best possible services and products to customers and ensure they are successful
PROSProvides an array of features and functions: Great UI Manager Functions Learning Assignments Security(GDPR Compliant) Reporting Content Creation Couple with great people who want to help and make a difference
CONSNot come across anything as yet - only had Eloomi for 4months so far, so far so good!