All Culture Amp Reviews
1-25 of 134 Reviews
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Nikki
Verified reviewer
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
One of a kind experience
As we've been going through rapid growth, we've been sourcing and implementing a variety of new technologies. Unsurprisingly, very few meet the expectations post-launch as are described during the sales-process. Culture Amp is the smile-inspiring exception. Their product is user-friendly to a point of constant surprise. And when you do find a rare bug or glitch, they are eager (and FAST!) to address the issue. Their support team is not only knowledgeable about the product but also about culture and performance as a whole. They are true thought partners - and that is nearly invaluable. They truly want to have a positive impact on the companies that use their products, and it shows every day. And the actual product is truly amazing. The ease of use for employees is exceptional - allowing them to take surveys, give feedback, and conduct reviews in a way that feels simple and drives the right level of feedback. And the tool then consolidates that feedback into VERY user-friendly analytics that can actually help my organization drive meaningful change for the future. Just a few years ago I remember dreaming about a world where I could easily map metrics around performance and engagement, forecasting attrition, impacting culture - that time is here and it's supported by Culture Amp.
CONSThe performance platform is new, so there is some work to be done to integrate that with the main platform. No major concerns, just a general knowledge that work is still being done in this area.
Valentino
Verified reviewer
Retail, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Versatile, knowledgeable and people-centric platform
I would definitely recommend using Culture Amp to any company over the size of 50 (I am not sure that the investment would be worth it for smaller organisations), as it really helps shaping and monitoring the most important element of any organisation: culture (it's in the name, after all!)
PROSCulture Amp has a bit of everything that contributes to build a company culture. From surveys to performance, from engagement to 1:1s, to the ever-important feedback exchanges, the possibilities seem endless! The science to back up things like engagement survey, recognition and 360 feedback is solid, and that is what makes CA the best in class for me.
CONSThe platform might not be super intuitive for non-expert users. The naming convention might need some getting used to (but the same can be said for other platforms), and the mechanics of how certain things work are sometimes a little intricate.
Reason for choosing Culture Amp
Usability and functionalities
Munaj
Restaurants, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Provide roadmap for the Goal Setting , Objectives and Key Resuts
Oveall it's user friendly and provide roadmaps / insights for better development of performance both individual and organizational. Linking organizational goals with Indvidual goals delivers improved key results.
PROSEasy to use, convenient to update/ make amendments of business goals from time to time .
CONSE-mail notification received on weekly basis for 1 on 1 and unable to conduct 1 on one meetings periodically when receiving notification each and every time due to time / work schedule constraints.
Zahid
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Engagement & Inclusion Survey
I think, this is a good tool to measure the engagement and check whether employees are engagement and vice versa.
PROSWe can check our engagement parameter. Employers can do a lot of improvement with the end result. Can use as a KPI or directions on area for improvements.
CONSThe questionnaires are generic and do not apply or relevant to certain campers.
Carmalita
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed July 2023
A Useful Workplace Tool
At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives.
CONSEvery once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice.
Frances
Government Relations, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Very helpful
If helps with which direction I am going in and help navigate overall questions and experiences.
PROSAssist with answering questions, gives ideas about how to make the most out of making my job more informative
CONSSome questions did not pertain to my specific employment
Arif
Information Technology and Services, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Top Employee Engagement Platform
The UI and the accessibility of the interface is a breeze. I think I have never liked a performance tool much before but CultureAmp is a trend-setter. One would often fall in love when using it. Everything related to performance and talent management including your 1-1s has never been so easy. In fact, I haven't seen a tool that had so many features with 1-1 clearly left out and your 1-1s are so important.
CONSIt would sound a bit naive but I haven't found anything in Culture Amp that is not good.
Sandra
Government Relations, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Culture Amp team member review
I have enjoyed the process. We work in a very busy environment. The opportunity to take time to debrief, work toward solutions together on a dedication time each month - makes it happen. At times it is easy for time to pass bye, the relationship between Manager and team members can slip. Resentment can build that team members thoughts are not being considered.
PROSCulture Amp is easy to use. Culture Amp gives both Manager and team members equality to put forward their thoughts. It enables team members to speak openly, structures reviews, to mark progress or swiftly pick up where change needs to occur.
CONSI believe it would be of benefit to on occasion to change out the reviewer (Manager), if there was a bit of a personality or uncomfortable situation with the direct Manager, it enables the team member to speak more openly over a issue than may be causing concern.
Klaudia
Financial Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Culture Amp tool
I like the way of adding and tracking goals and receiving feedback on from colleagues
CONSThere is nothing I can recall to me improved
Jair
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Culture Amp - Simplifies Proof of Work
It helps me to organize my Objectives and Key Results (OKR), and I can set meetings with my managers and individuals who can mentor me. I can generate simple and accurate reports.
PROSSimplicity, the overall content is well organized and accurate to what today's employees and managers deal with on a weekly and quarterly basis.
CONSI don't have any constructive feedback at the moment, excellent tool.
Kenneth
Hospital & Health Care, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
The most appreciated aspect of Culture Amp is its user-friendly and straightforward interface.
I like the most about Culture Amp that it is easy and simple to use.
CONSThe inability for anonymous comments to show which team the commenter is on, which could provide more context
Raquel
Textiles, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
Culture Amp is user friendly
It is scientific-based and easy to navigate.
CONSThe translations have room for improvement.
Ross
Financial Services, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Align your internal people experience with their external IT experience
We genuinely believe Culture Amp to be one of the best tools we've used for measuring employee engagement. We also use the tool for onboarding, offboarding, and internal surveys. We appreciate having full control over the survey process and user experience coupled with the ability to tailor surveys and reports. We're able to tailor questions, configure communications, and update demographics with ease. Copying surveys is also a handy feature, as is the ability to apply several different benchmarks to our results to provide comparisons. The speed with which we can create, deploy, close, and analyse surveys is great; we recently ran our organisational survey and from beginning to end (i.e. survey design, response period, and results analysis) in just 13 days. Having templates readily available also helps, as does the ability to build our own surveys from scratch. Our leaders have access and can run their own dashboard results at any time. Because of the way we've structured our demographics, we're able to provide aggregate results to Executive Managers, group results to Managers, and small team reports to Team Leaders. This helps ensure a swift and clean results cascade and lets us get on with action planning. We find the support team accessible and reliable and nothing is too much trouble.
PROS* It's so easy to use * You can create a high-quality survey quickly and easily * It provides a contemporary user experience * Leaders can access their results with ease
CONSFilters aren't contextual; allow me to explain with an example. We use our three organisational levels as demographics so these are represented as three standalone filters. This means that if you pick a certain business unit as your first filter and want to use teams as your second filter, you'll see all available teams rather than related to the previously selected business unit. Our workaround was to introduce a prefix for business units, teams, and sub-teams which makes it easier to see related items (the fact we can do this ourselves is pro).
Elisabeth
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2016
Great System
For almost 2 years now I have been using Culture Amp. It has become one of my favorite systems I have ever worked with in my career. The people are wonderful and the design of the system is easy from an admin side. My most recent frustrations have been with Culture Amp's scalability. Some of the new changes or features are making it even harder for us to leverage the system. For example, the filters not being able to combine, the reports are not user friendly or even easy to manipulate, changing the order of the groups, etc.. But overall Culture and the people are great.
PROSAdmin friendly Systematic approach for surveys Support ( Maria is a saint) Resources ( preset surveys, articles published, etc.)
CONSReporting is horrible- I can't export the data in a user friendly approach to present for leaders. The system is more designed to be interactive then produce a information. Leaders want to see a one pager with data cut several different ways. The amount of time it takes for me to do this is ridiculous. Some of the new updates and features I don't think actually enhance the system.
George
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Truly Amazing
We've used Culture Amp for Employee Engagement, Remote Work / Returning to the Office, CEO's 360 leadership survey and CEO Performance Evaluation completed by the Board of Directors, to survey employees following the implementation of new policies to gauge understanding and any questions they may have, etc.
PROSI've used Culture Amp in my last two organizations. Wherever I go Culture Amp comes along with me (it's a condition of my employment - LOL). Ease of use, ease of implementation, cost effective, great templates for engagement and effectiveness that are built based upon behavioural science and feedback from users, can be used internally for employees and externally for board of directors, built in analytics and reporting, and awesome customer service which is just a chat away. Culture Amp is constantly improving the platform even making available things like 1 x 1 conversations and Skills Coach to all customers.
CONSNone that come to mind. That's how much I love Culture Amp.
Vendor Response
Hi George, Thank you so much for your feedback and for taking the time to post this review! We are SO humbled and proud to learn that you are such a fan of Culture Amp! It's also great to hear that you've been able to leverage the platform for so many company initiatives. We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you. Thanks again for your review! Best, Bailey
Replied June 2021
Luis
Information Technology and Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
World Class Evaluation Solution
Good experience on using the results of CultureAmp to take action on insights provided by the tool.
PROSIt makes analysis of the responses evaluating emotions and qualitative and quantitative scores; the result of these evaluations and analytics allows a great analysis of different areas of the business.
CONSJust the fact that it is more expensive than other options but it provides much more features than other commercial options.
Vendor Response
Hi Luis, Thank you so much for your feedback and for taking the time to post this review! It's our customers that allow us to constantly improve the way we do business. I'm so glad you're having a positive experience and have been able to use Culture Amp to take action! We would love to make your experience even more amazing, and if there is anything you would recommend us improving, we would love to hear from you. Thanks again for your review! Best, Bailey
Replied June 2021
Anonymous
51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Culture Amp Review
A good platform for managing HR and conducting surveys.
PROSThe use of Culture Amp makes it much easier to conduct various questionnaires among employees, and it also helps in controlling performance and managing development.
CONSThe data analysis feature needs to be developed, adding new features will raise the efficiency of the platform.
Adriána
Verified reviewer
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
An absolute must-have for all People and Data geeks out there!
Culture Amp is an incredibly insightful people analytics tool and I wouldn't trade it for any other. It's intuitive and user friendly and great experience for admins too! Setting up surveys is a breeze and having templates for engagement, onboarding, manager feedback and other kinds of surveys is extremely helpful so you don't have to build things from scratch. The best part is reporting - it's fascinating to go through data on your own but you get lots of support from the team at Culture Amp, too. The team is great, going above and beyond throughout the whole onboarding process and beyond. They even send their clients a lovely surprise welcome kit! They're super supportive and skilfully persuasive without being the least bit annoying. They really help you get the most out of the tool while understanding your needs. You get access to Academy where you can learn a lot about how to use the tool best and how to understand the data. Great resource! We're a London based ticketing, marketing and fundraising software company of about 85 working in the arts, and cultivating our culture is our top priority as we experience fast growth. Putting people first is one of our core values, hence finding the right people analytics tool was incredibly important for us. Everyone is really happy with the tool. Green hearts on all fronts!
PROS- friendly user interface - quick and easy to both build and fill in - great admin experience - helpful survey templates - easy employee data migration - automated survey launch and operation - insightful reporting - report sharing on any level - great onboarding experience - awesome client support - constant learning and development with peoplegeek community
CONSCan't think of any really..
Anonymous
1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2020
A Great Way to Gauge Employee Experience
Overall I have had a great experience with it. The UI is very intuitive and I love that we are able to get a sense for how employees feel about certain aspects. It allows us a greater view into what we need to improve as an organization.
PROSWe recently implemented Culture Amp at our organization and I love it! We have been primarily using it for employee engagement surveys. I love that you have the chance to send surveys that are anonymous for employees and also surveys that are tied to that person specifically. I also like how we can see when the survey was sent to them, and send them a reminder if they haven't completed it yet. We used it most recently for our global benefits survey and it was very enlightening in terms of what employees would like to see added to our plan vs what benefits they were the least interested in.
CONSWe have had a great experience with it so far. The only thing I would like to see added is a way for employees to elaborate on why they choose "strongly agree" vs "agree."
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2019
Great tool for getting the most of your employees
So far so good, things are working well with Culture Amp.
PROSWhile there are number of survey tools on the market (i.e. surveymonkey), Culture Amp is a nice SaaS tool that integrates with our SSO provider and allows for quick but comprehensive survey creation to engage with employees. We use it for getting feedback on all company events such as all hands or SKO. It's easy to setup a survey with questions and ratings. I like the fact that employees can add additional comments to any of the survey questions. The clean and fast interface also aids in getting participation. The home dashboard is nicely designed and the academy and support sections are quite helpful.
CONSThere doesn't appear to be a mobile app for this which would be nice. The surveys do work well enough on a mobile browser. In the future they probably need to add some additional features to make it more unique. Would be interesting to see their take on a Workday / HR type tool.
Jonathan
Marketing and Advertising, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great platform for deep HR insights
We started using Culture Amp just over a year ago. Their HR surveying has allowed us to add a layer of HR responsiveness to our team that we simply didn't have before. Many team members don't feel comfortable providing written or verbal feedback directly to management that they feel might make them look like they're complaining, yet this kind of feedback is critical to ensuring that our team can grow efficiently and happily. Culture Amp enabled transparent feedback that revealed a variety of issues that we were subsequently able to deal with head-on. The alternative would have been that we simply remained unaware of things that could have potentially boiled over if left unaddressed. Very happy with Culture Amp as it's made us a better employer by providing a window into areas our HR blind spots.
PROSAllows for transparency in the workplace and keeps management accountable to their team.
CONSI can't think of a negative aspect of this platform.
Ejaz
Accounting, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Culture Amp survey
It's user friendly, quick and has listed all tasks, goals company values which employees only to validate.
CONSI guess I am fine with the all process but it there are options to go through with the employees, understand their goals and commitments together and then submit on the culture amp.
Gabriel
Accounting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Using Culture Amp every day
Quite pleasant and unexpected, really enjoyed the guidance and all the examples given
PROSDaily e-mails received, keeping me constantly connected to the content
CONSNot sufficient videos in my view, it would a great way to transmit information to the users
Mike
Insurance, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Really good company to deal with and a great product.
The logic behind the standard survey questions is advanced and has been well thought through, which has saved us from having to write our own from scratch.
CONSThe end of survey results could be better presented, and it would be helpful if all results could be automatically be exported in to a presentation.
Arlen
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Balance of power, features, simplicity, and great outcomes
Excellent person who sold (and continues to stay in touch) with us ... low pressure, really friendly, interested in our needs and specific case. Excellent product ... has allowed us to conduct a Team-wide engagement survey with minimal effort considering how big an undertaking this can be. Not only that, the reporting points to top factors to focus on (the data can be really overwhelming without that) and also gave our Teams their own sub reports to talk through and identify top areas to work on together. We've only completed our first survey and begin work on top initiatives, but the experience so far has been excellent. Even though we're under 50 people, still feeling like we're getting a great value from our investment. We plan to subscribe to their new Effectiveness product next year, which also looks excellent.