--- title: "Employee Navigator Software Reviews, Demo & Pricing - 2026" description: "Review of Employee Navigator Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/hr/employee-navigator-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Benefits Administration Software](https://www.softwareadvice.com/hr/benefits-administration-comparison/) / Employee Navigator Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hr/employee-navigator-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/employee-navigator-profile/alternatives/) # Employee Navigator Review Custom quote 4 plans Wondering if Employee Navigator is right for your organization? Our Benefits Administration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Employee Navigator 4.6 [(184)](https://www.softwareadvice.com/hr/employee-navigator-profile/reviews/) Pricing Pricing available upon request ### About Employee Navigator Employee Navigator is an all-in-one cloud-based benefits administration and HR management solution designed to provide benefits and HR management for companies of all sizes. Working with insurance brokers and carriers, Employee Navigator allows the HR department to offer comprehensive benefit packages and simplify benefit administration operations. Other key features include employee on-boarding, PTO and asset tracking, payroll integration, and self-service login. Benefits administration allows HR team members to easily manage and track benefits for all employees through an online dashboard. The HR team can monitor enrollment status, manage benefit contribution, review important documents, and compare and enroll benefit packages. Employee Navigator is able to manage and offer medical, vision, dental, voluntary life, and retirement benefits for employees. With the self-service portal, employees can view and change all benefit information and assist with HR operations by managing a custom profile and HR tasks. HR management allows HR team members to centralize all HR operations and documents into one system for a unified HR solution. The HR team can manage employee on-boar... ding with an embedded task management system and digital file tracking for new-hire compliance. Employee Navigator also allows HR and managers to approve PTO days, configure PTO policy, set company holidays, and review time-off history. For asset management, IT administrators or managers can track and assign employee assets, reducing the risk stolen assets. For on the go access, Employee Navigator offers a mobile app for employees to access HR and benefit resources. Wondering if Employee Navigator is right for your organization? Our Benefits Administration Software selection experts can help you in 15 minutes or less. ## Employee Navigator User Interface ## Popular Employee Navigator Alternatives Main Product Employee Navigator 4.6 [(184)](https://www.softwareadvice.com/hr/employee-navigator-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.65Value for money - 4.60Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4867)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) 4.3 [(1931)](https://www.softwareadvice.com/hr/web-pay-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.23Value for money - 4.07Customer support - 4.26Functionality Pricing Available upon request Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1392)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [ADP TotalSource](https://www.softwareadvice.com/hr/adp-totalsource-profile/) 4.2 [(458)](https://www.softwareadvice.com/hr/adp-totalsource-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.85Value for money - 4.12Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Gusto](https://www.softwareadvice.com/product/20428-Gusto/) 4.6 [(4224)](https://www.softwareadvice.com/product/20428-Gusto/reviews/) Ratings Breakdown - 4.64Ease of use - 4.47Value for money - 4.38Customer support - 4.52Functionality Pricing Starting at $35.00 per month Get Price ## Employee Navigator Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Enhanced Pricing available upon request Plan includes: - ACA Reporting - Basic Enrollment - Benefits Communication - Modern Carrier - Plus $500/Yr Support - TPA & Payroll Integrations Enhanced Plus Pricing available upon request Plan includes: - 834 EDI Files\* - ACA Reporting - Basic Enrollment - Benefits Communication - Modern Carrier - Plus $500/Yr Support - Third Party Apps - TPA & Payroll Integrations Elite Pricing available upon request Plan includes: - 834 EDI Files\* - ACA Reporting - Basic Enrollment - Benefits Communication - Enrollment Assistance Tool - Modern Carrier - New Hire Onboarding - Plus $750/Yr Support - PTO & Vacation Tracking - Recurring Task Management Read More Platinum Pricing available upon request Plan includes: - $0 PEPM for 834 EDI - 834 EDI Files\* - ACA Reporting - Basic Enrollment - Benefits Communication - Enrollment Assistance Tool - Modern Carrier - New Hire Onboarding - Plus $750/Yr Support - Priority Phone Support Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Employee Navigator Features - Popular features found in Benefits Administration ACA Reporting Compliance Management Deduction Management Employee Benefits Administration Employee Database Health Insurance Administration Payroll Management Provider Management Self Service Portal - More features of Employee Navigator Access Controls/Permissions API Approval Process Control Benefits Dashboard Benefits Management COBRA Administration Compensation Management Customizable Branding Customizable Reports Dashboard Data Import/Export Disability Insurance Administration Document Management Document Storage Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Self Service HIPAA Compliant HR Management HSA/FSA Administration Leave Tracking Life Insurance Administration Mobile App Offboarding Onboarding Online Benefits Enrollment Reporting/Analytics Third-Party Integrations Time Off Management Time Off Requests Vacation/Leave Tracking ## Employee Navigator Integrations Paylocity Integration rated 4.6 from 34 reviews Paycor Integration rated undefined from -1 review Auto Decision Platform Integration rated undefined from -1 review ## Employee Navigator User Reviews ## Employee Navigator customer ratings - Overall rating: 4.6/5 - Total reviews: 184 ### Rating distribution - 5 stars: 120 reviews (65%) - 4 stars: 52 reviews (28%) - 3 stars: 8 reviews (4%) - 2 stars: 3 reviews (2%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.7/5 - Customer support: 4.6/5 - Functionality: 4.4/5 --- ### I would recommend Employee Navigator - Overall rating: 5/5 - Reviewer: Carla G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall since switching to this platform 2 years ago I have had a great experience. It syncs with Paylocity and has had no issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is very user friendly and fast to update changes. The system will sync and update usually within a day to reflect changes. #### Cons There have been times where I will update directly in Employee Navigator but the changes will not occur if you do not make them in CRM first. #### Reasons for switching to Employee Navigator Their system was not efficient for the value we were paying --- ### Easy to Use, Easy to Integrate, Easy to Customize! - Overall rating: 5/5 - Reviewer: Jennifer C. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use EN for our benefits enrollment process. It makes it so much easier for employees to enroll. I love that it feeds through to our payroll system so no manual entry of deductions is necessary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of integration with our HRIS and Payroll System. Very customizable and user friendly. Our employees find it easy to enroll and or change their benefits directly in Employee Navigator! #### Cons I would like to see more canned report options. I find I'm often writing ad-hoc reports. The reports they have are good, but they are limited. #### Reasons for choosing Employee Navigator Cost was a huge driving factor. Employee Navigator seemed easier to use and administer and the cost was half the price. --- ### Employee Navigator is an affordable, robust benefits administration system! - Overall rating: 5/5 - Reviewer: Nancy G. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered We have become much more efficient as an agency and the dreaded fourth quarter is more manageable. Most of our clients now handle open enrollment through Employee Navigator which has improved accuracy and reduced our processing time. Many of our clients have now integrated payroll and vendor feeds. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was an early adopter of Employee Navigator, having used it for nearly 5 years now. I have never regretted the decision as it continues to evolve to meet the ever-changing demands of the industry, brokers & clients. This software is an integral component of our success in both managing clients and attracting them. #### Cons I wish it had an Agency Management System component and commission tracking. --- ### Very Poor online support - Overall rating: 1/5 - Reviewer: P B. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered absolutely horrible support-We have attempting now for a week to get the login issue corrected and none of the call support can help. then instead of having a better support available they want to send and email, hide behind inept company support and then oh we'll contact you VERY POOR CUSTOMER SUPPORT I HAVE WASTED OVER 6 HOURS THIS WEEK. enavigator owes me $2,500 in LOST TIME/REVENUE #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros at this point nothing - why would i write anything good when all they do is say as part of our process........ #### Cons EN support for online access is HORRIBLE. username/passwords are kicked out weekly. downloading the verification software is also done with NO assistance from a technical support staff --- ### Great Reports and Ease of Use for Manager and Employee - Overall rating: 5/5 - Reviewer: Courtney T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Employee Navigator was a great switch. The switch from our past platform was involuntary, but I am really glad it happened. The layout and features on Navigator are much better and the reporting is very easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy! Employee Navigator makes benefit administration effortless. It's a very modern software that is very clean and professional. #### Cons At first, notifications were wonky. They would turn off without my approval, but I was able to contact customer support and get that fixed quickly. #### Reasons for switching to Employee Navigator Our insurance broker was switching, so we were forced to make the switch. --- ### Employee Navigator - User Friendly, Excellent Customer Service - Overall rating: 5/5 - Reviewer: Victoria W. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered The overall experience is wonderful, excellent customer service, connects direct to the HRIS and Insurance platform saving hours of manual labor hours for me. In addition, it has compliance reminders to help me stay compliant with required notices and law changes. I highly recommend this product as a one stop solution for your benefits platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The application is extremely user friendly and really simplifies getting employees enrolled in benefits. This application also helps ensure that we are maintaining compliance with changes and required notices. The customer support has been amazing as well, I have never had to wait more than a few hours to get an issue resolved. The application connects the benefits deductions directly to our HRIS software eliminating the need for manual entries. It is a great tool for the busy HR professional. #### Cons There really are no cons, we do have divisions that we have to enter which can be a pain but that is organization specific and not anything that Employee Navigator has required! #### Reasons for choosing Employee Navigator The simplicity of the platform, it is truly user friendly and allows both administrators and employees to stay on top of their benefits without having to be computer savvy. --- ### Great benefit tool/app and easy integration with feeds. - Overall rating: 5/5 - Reviewer: Devin S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great, honestly has worked so well with intergrating our systems with feeds. It has been less issues arise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it feeds to and from other applications for benefits, which makes processes SO much easier. #### Cons I really have not come accross any issues with Employee Navigator. Both admins and users find it extremely easy to use. #### Reasons for switching to Employee Navigator The feeds and overall benefit enrollment process was the easy for both admin and users. --- ### HR Director - Overall rating: 4/5 - Reviewer: Rebecca J. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a great program and most of the negatives or opportunities are more of a communication issue not so much the site. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I do like the reports on the site and the ability to see in real time the updates after the employee completes their benefits so we can ensure the update is in payroll timely. #### Cons Some of the features are not as helpful especially around feeds to your payroll the communication was not clear when we decided to use them for Employee Benefit Platform instead of our HCM #### Reasons for choosing Employee Navigator It was free. I am moving to Paycor soon and expect that I might use them but we will see. #### Reasons for switching to Employee Navigator Because I hate having extra work of not having my programs talk to each other. --- ### Employee Navigator Feedback - Overall rating: 5/5 - Reviewer: Julie P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been very positive. The program is designed to be simple and easy for employees to be able to enroll in their benefits and for administrators to easily find reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the program. It makes my job so much easier with all the reporting features, tracking new hires to make sure they have enrolled in benefits. The ease of integrating with our payroll company. #### Cons There isn't anything I don't like about the program. I can't find any con to report. It's simply the easiest program to use for employees and Administrators. #### Reasons for switching to Employee Navigator The bswift product did not support the difficulties of our organization and the different States we work in. --- ### Very Good Benefits Portal - Overall rating: 5/5 - Reviewer: Brenda A. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a great experience, we partner with Benechoice and they were able to setup the system so that it functions properly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and convenience of the platform makes it easy for our team members to enroll and make changes to their benefits. #### Cons n/a #### Reasons for switching to Employee Navigator Ease is no longer active, they transferred our account to EmNav --- Showing 1 - 10 of 184 Reviews [See All Reviews](https://www.softwareadvice.com/hr/employee-navigator-profile/reviews/) ## Employee Navigator Popular Comparisons [Rippling vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/rippling/)[Paylocity vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/web-pay/)[Paycom vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/paycom/)[BambooHR vs Employee Navigator](https://www.softwareadvice.com/hr/bamboohr-profile/vs/employee-navigator/)[Ease vs Employee Navigator](https://www.softwareadvice.com/hr/easecentral-profile/vs/employee-navigator/)[Paycor vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/paycor-perform/)[isolved vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/isolved/)[Paychex vs Employee Navigator](https://www.softwareadvice.com/hr/employee-navigator-profile/vs/paychex-flex/) [Compare All Alternatives](https://www.softwareadvice.com/hr/employee-navigator-profile/alternatives/) ## Other Top Recommended Benefits Administration Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3556) Recently recommended **612** times [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) **4.4** (1392) Recently recommended **457** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4867) Recently recommended **409** times [TriNet HR Plus](https://www.softwareadvice.com/hr/zenefits-profile/) **4.2** (823) Recently recommended **303** times Stuck Between Options? 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