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> Reviews of Employment Hero. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Employment Hero is a good fit for you!

Source: https://www.softwareadvice.com/hr/employment-hero-profile/reviews

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Employment Hero Reviews

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[Overview](https://www.softwareadvice.com/hr/employment-hero-profile/)

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# Employment Hero Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(154)

4

(55)

3

(17)

2

(5)

1

(8)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.1

Value for money

4.3

Functionality

4.2

* * *

### Pros

"Create seamless onboarding processes for new staff, and helps cultivate better team culture and fosters more synchronicity across our ever growing team."

"Doing payroll is a lot more enjoyable, the reports are fantastic, much more detailed than we could get from our previous software, and it gives managers more clarity on what their workers are up to."

"Employment Hero offers a compelling HRIS and ATS solution that balances functionality, user-friendliness, and affordability."

### Cons

"Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom."

"Complicated to set-up; slow response from support team for issues; constant issues with Payroll; the SWAG App is hit and miss - some employees timesheets populate to EH HR and some do not."

"The only challenge we faced was the setup of our complex Enterprise Bargaining Agreement (EBA), which took a bit longer than anticipated."

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Employment Hero Reviews, Pros and Cons - 2026 Software Advice