EmpXtrack Software
EmpXtrack is an integrated, cloud-based human resource (HR) and talent management solution. It is suitable for a range of companies in many industries, including consulting, banking, education, software, healthcare and legal.
EmpXtrack’s performance management solution affords a holistic view of performance while also helping users evaluate individual employee performance through tools like appraisals, goal setting, and career planning. EmpXtrack’s Human Capital Management system provides consistent resources to manage employee information, track performance at the team and employee level, provide customized workflows and ensure employee options are heard through online employee satisfaction surveys. The Recruitment module offers functionality for Applicant Tracking, On-Boarding, online testing, and more. Additional features are goal settings and tracking, appraisal, 360-degree review management and training management.
EmpXtrack is priced based on per employee per month subscription basis. Users can contact their support team via phone and email.
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Dashboards -
Cloud-based HR & talent management -
1-click Access -
Organization hierarchy -
Evaluation options -
Employee self-service
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8
35 Reviews of EmpXtrack
Matthew from City of Savannah
Specialty: Non-Profit
Employees number: 2-10 employees
April 2018
April 2018
Wow!
Pros
This program provides great evaluation templates, reports and analytics, and most import 3rd party integration. And much much more.
Cons
No cons right now. This program helps you identify too performers, employee blind spots, and helps reduce workplace discrimination
Gregorio from SIMNSA
Specialty: Software / Technology
Employees number: 11-50 employees
April 2018
April 2018
It is a good tool that the HR department should consider to buy because it is easy and affordable.
This software has a lot of potential, you just have to have good plan the implementation in order ty get great results.
Pros
This application is cloud-based and has very good features is customizable to some extent also for the price exceeds expectations, the customer support service is very good
Cons
In some parts of the system it seems to me that it could have more flexible features. The implementation takes a while I think is part of the process to have a good result of this system, you just have to consider it.
Jodus from Imbric-8
Specialty: Education
Employees number: 2-10 employees
February 2018
February 2018
360 HR review skip the rest this is the best
No
Pros
There is a lot of HR review and appraisal software on the market. Don't wast your time and go straight for this one. You won't be disappointed only suprised
Cons
What we have here is a multitude of pluses in user friendly and design. Only comment would be more ways to strengthen the work culture included
Crystal from Lake County Schools
Specialty: Education
Employees number: 201-500 employees
October 2017
October 2017
Excellent Software.
Pros
Talk about ease in a software. I absolutely could not believe how easy it was for me to use this and for me to show my team leaders how to use this. Overall an amazing software.
Bleron from UBT
Specialty: Engineering
Employees number: 2-10 employees
September 2017
September 2017
360 degree review
Pros
This app is very userful for everyone, it is easy to use, very functional, worth the price. I would recomend to anyone.
Cons
There are not many cons in this app. I would say sometime the app freezes. It could be the problem with my device though.
Jing from St Joseph
Specialty: Manufacturing
Employees number: 201-500 employees
July 2017
July 2017
Good
Pros
Most often, information solicited in a 360-degree feedback process will include feedback from an employee's subordinates, peers (colleagues), and supervisor(s), as well as a self-evaluation by the employee him or herself. Such feedback can also include, when relevant, feedback from external sources who interact with the employee, such as customers and suppliers or other interested stakeholders
Cons
When it comes to measuring valuable employee skills and attributes, few things are as important or effective as 360s. They measure things like leadership, teamwork, communication, decision-making and collaboration. Given the continual demands of work
JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING
Specialty: Engineering
Employees number: 11-50 employees
April 2017
April 2017
just have it.
Pros
complete cloud-based platform which can provide 360- degree feedback for employee evaluations. and many more
Cons
some things they can work out to marketize themselves like they need to boost their marketing strategy
Sangeetha from Mayflower Language Services
Specialty: Software / Technology
March 2015
March 2015
Good.. Can definitely improve a lot!
Likes Best
They have a strong back end team to support our queries and resolve them on time.
Likes Least
It's very complicated when it comes to upload/update the data. My employees are still not very comfortable with the tool.
Recommendations
Go for integrating a performance appraisal tool only if you have been using very basic models of appraisal. Hence, there are too many customizations required for this.
Minakshi from Princeton Blue BPM Solutions
Specialty: Software / Technology
November 2014
November 2014
My experience with EmpXtrack
Likes Best
It is quite user friendly, and the vendor did put in efforts to accommodate our expectations.
Likes Least
The product is rigid on few features and lacks logic. The vendor is good so far, except I think there was a glitch initially in understanding our expectations and needs, which had an impact on the timeline.
Recommendations
Be very clear with your expectations at the start of dealing with vendors. Make sure every step of your conversation is documented and discussions are summarized well.
John from Marotta Controls, Inc
Specialty: Manufacturing
November 2014
November 2014
Empxtrack Performance System comments
Likes Best
It's a basic product. It's flexible in design. We signed up for it at a reasonable cost, as we use it mostly once a year.
Likes Least
Dealing with support who work different hours. Communication by phone do not seem to be encouraged. I have not heard about any product improvements, so that is worrisome.
Recommendations
Talk to existing customers, but know your minimum needs first.
Tasnim from Saigun Technologies Pvt. Ltd.
Specialty: Software / Technology
June 2014
June 2014
EmpXtrack is a wonderful product with great service
Likes Best
Exceptional customer service, amazing features, good customization abilities; yet very affordable. They are quick to resolve your concerns and willing to provide assistance.
Likes Least
If you take the product as it is with no customization, it can be ready in a week. But if you need a lot of customizations, they can take longer to be built, which increases the implementation time.
Recommendations
When we told them about all our needs, they were able to show us the right features and customize the ones which were not inbuilt.
Shibah from Sustainalytics
Employees number: 201-500 employees
June 2017
June 2017
The overall experience was average
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The software provides the opportunity to have many solutions in one place such as employee information, compensation, appraisals, etc.
Cons
The wait times for software support were very long, especially when customizing certain features to our needs.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2017
July 2017
Thank you for your insights Shibah. You used the product a while back and the latest version is being appreciated a lot.
We have also created a dedicated customer success team that should allow very quick customizations and answers to queries.
We would love an opportunity to work with you again.
Tushar
Temina from Western Governors University
June 2017
June 2017
Gaining insight with little difficulty
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
The idea behind this software is ideal for what my company has used this for. It was easy to navigate through each step and follow up helped me get the feedback from colleagues that teams and individuals are looking for.
Cons
There were a few steps that left me questioning the actual value behind the software. The results are helpful, but not specific if needed.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2017
July 2017
Thank you for your feedback Temina. The 360 Module has improved considerably in the latest versions with fairly intuitive reports including radar charts, comparison between self rating and others ratings and helps in the identification of hidden strengths and blindspots.
Nilesh from Cytel
August 2015
August 2015
We are using this software for LMS and it fits the purpose given the cost
Ease-of-use
Usability
Product Quality
Quality
Support
Pros - User Friendly, Cloud Based, No worries about back-up, can set our own process flow
Cons - Full Fledge Reporting Tool
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thank you Nilesh
Mangesh from Thirdware Solution Limited
August 2015
August 2015
empXtrack is good complete and Integrated Suite covering most of the HR functions.
Ease-of-use
Usability
Product Quality
Quality
Support
Pros:
It is very easy to use.
Highly configurable Electronic approval (workflow) eliminates manual intervention.
Experience:
Initial Project management was not satisfactory.
Sushil & Mamta had extended a good support.
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thank you Mangesh.
Ronita from Foradian Technologies Pvt. Ltd.
August 2015
August 2015
The software is very easy to understand and use.
Ease-of-use
Usability
Product Quality
Quality
Support
Customer service is prompt and good. Right from the initial demo till date the team was very helpful in assisting with regard to issues and helped in resolving on time.
Overall its a good experience with software and the team.
shweta from olympus Capital Asia
August 2015
August 2015
Appraisal Software
Ease-of-use
Usability
Product Quality
Quality
Support
Considering a lot of people are using i-pads, they face issues accessing the software on safari. Need to make it more user friendly.
Syed javid from BIOBASE DATABASES india Pvt. Ltd (A QIAGEN Company)
August 2015
August 2015
Overall it been a good experience so far
Ease-of-use
Usability
Product Quality
Quality
Support
As my finance team uses its payroll software and its ease of use, I see the payroll module in EmpXtrack can be made simpler in useability with more user defined functionality.
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thanks Syed for your inputs. We appreciate our association.
Raghu from Khanna Paper Mills Ltd
August 2015
August 2015
Very User friendly Software
Ease-of-use
Usability
Product Quality
Quality
Support
Seamless Integration with other platforms
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
thanks Raghu.
Madhavi from Asahi Technologies Private Limited
August 2015
August 2015
Good Product
Ease-of-use
Usability
Product Quality
Quality
Support
I have been using the product for past one year. It is exceptionally good in the UI and also the workflow.
The reports, calculations everything seems to be perfect.
Customer support has been amazingly good.
It only needs fine tuning in certain areas, which I am sure the team is working on.
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thanks Madhavi. We value the association
Amit from Hanu Software
August 2015
August 2015
Smoothest SAAS based HRMS you could find
Ease-of-use
Usability
Product Quality
Quality
Support
I have been great fan of automation in HR from early days of it. Before Empxtrack, We used two different version of SAAS and Platform dependent HRMS but they restricted us in flexibility you need to run hr functions as per policies of your organization and customizing them was a great deal both in terms of Time and Money.
Empxtrack, to a extent is most suited to needs we have and work flow it requires to run a technology driven company. Happy that we chose Empxtrack.
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thanks so much Amit for your feedback and we are very happy to have met your needs.
Partha from Prism Infracon Ltd
August 2015
August 2015
Good & Flexi Payroll
Ease-of-use
Usability
Product Quality
Quality
Support
Configurable, Flexible & Customized Platform, smooth customer support, need to update the modern changes as per compliance updation.
Response: Saigun Technologies, EmpXtrack Inc
Date: August 2015
August 2015
Thank you Partha for the kind comments.
Sudalaimuthu from E-nxt Financial limited
July 2015
July 2015
Very Valuable software
Ease-of-use
Usability
Product Quality
Quality
Support
The software was very useful in my current employment to organize my daily work. I get complete download from system to understand the issues faced by employees. The software was very helpful in my daily activities. As far support is concern I have to name one person from the Saigun is Sushil who has very helpful in resolving all the issues that we face at anytime. We use call him late night for certain queries wherein we stuck and have no option other than calling him and he was so responsive that he never hesitated to revert back.
Thanks for all the support with high end software.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thanks for the kind words Vembu. We have enjoyed working with eNxt and value our association.
Maria from Chie Media Pvt Ltd
July 2015
July 2015
EmpXtrack - A user friendly software.
Ease-of-use
Usability
Product Quality
Quality
Support
Excellent customer support from the team.
Speedy resolution for all queries.
Overall satisfied with the software.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thanks so much Maria.
Darshan from dEEVOiR Consulting Services Pvt. ltd.
July 2015
July 2015
So far it's been good.
Ease-of-use
Usability
Product Quality
Quality
Support
Nothing bad to talk about the product & support.
We are enjoying the software.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thank you so much Darshan. We appreciate having you as a customer.
vamseedhar from Newgen KnowledgeWorks
July 2015
July 2015
Affordable excellence
Ease-of-use
Usability
Product Quality
Quality
Support
I have been associated with Saigun team for the past two years for implementing HRIS in our organization and they have done a fantastic job during this association. Though the company had earlier set backs in implementing HRIS systems Saigun team did help in overcoming those and ensuring the implementation is successful. Team is open for suggestions and implement all the improvements through their constant updates.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thank you for your kind comments Vamseedhar. We appreciate our association with Newgen Knowledge Works.
Nibedita from Xpress Money
July 2015
July 2015
Good
Ease-of-use
Usability
Product Quality
Quality
Support
The software at times is a little slow also there are some deviation from what we would like the software to behave but the team takes the cases on the urgent basis and resolve it at the earliest. I am extremely happy to work with the team members specially Padmini and Kripal. They are very efficient and helpful.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thank you Nebedita and we would love to understand the gaps and bridge them asap.
Aniket from Verchaska Infotech Pvt Ltd
July 2015
July 2015
EmpXtrack - Covers all bases, Great Customer Support
Ease-of-use
Usability
Product Quality
Quality
Support
Pros :
- Basic Functionality is easy to understand. Only the more complex setups need some amount of training.
- Self Service Employee portal is intuitive to use and does not require any employee training
- Every function required by HR departments and for Salary calculation by Accounts departments is available
- Very open to suggestions on changes and enhancements
- Great Support.
Cons :
- No real cons that we could find.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thank you so much Aniket. We value you and Verchaska as a customer as also our long association.
Sunil from Nitesh Estates Ltd
July 2015
July 2015
Very Good experience since last 1.5 years
Ease-of-use
Usability
Product Quality
Quality
Support
Pros -
Excellent Customer Service, high degree of customization possible in the product, Easy to Use
Cons-
Product needs more built-in HR analytics, Feeling of "Product Robustness" can be improved further
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thanks Sunil and appreciate your comments and feedback.
In regards to the built-in-analytics, we are adding these on our blogs currently which will subsequently get added to the product too. The R&D team is working on this.
You may like to refer to recent posts on employee exit reasons http://blog.empxtrack.com/employee-exit-reasons and leave trends http://blog.empxtrack.com/employee-leave-trends
Celinet from Arete Rehabilitation
July 2015
July 2015
Great Product!!
Ease-of-use
Usability
Product Quality
Quality
Support
This software is very easy to use and customer service is the best. Every time i have a question or concern, they get back to me very quick and resolve the issues in a timely manner. I highly recommend this software.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thanks Calinet and we will continue to meet and exceed your expectations.
Ismail from UAE Exchange Center LLC, UAE
July 2015
July 2015
excellent
Ease-of-use
Usability
Product Quality
Quality
Support
Very good user interface. one of the best platform till I used.
Response: Saigun Technologies, EmpXtrack Inc
Date: July 2015
July 2015
Thanks you Ismail for the kind comments. We value you as a customer.
