Energage is a cloud-based employee engagement platform that caters to businesses across various industry verticals. Features include performance and feedback management, employee and cultural alignment, surveys and more.

The 'Energage Survey' application allows users to conduct surveys that help them to measure and gain information about their organization's culture. Information from the surveys helps users to initiate conversations with employees and turn them into year-round action across their organization.

Energage's 'Connect' application enables businesses to manage interactions with employees, surface their cultural needs with confidential conversations and address them with dialogue, recognition and various alignment tools. Additionally, Energage features a 'Coach' application which helps managers and team leaders to align employees' personal goals with organizations' needs with the help of catalytic coaching conversations.

Services are offered on a per employee per month basis that includes support via phone and email.



38 Reviews of Energage

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 38 reviews

November 2018

Dean from GreyCastle Security

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Energage Review

Pros

Energage provides really great analytics from survey respondents.

Cons

I used this platform on a fixed trial, so it would have been great to see all of its capabilities.

August 2018

Bonnie from Twin City Hardware

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Energage employee survey

Very positive and knowledgeable group of people to work with. Show a true commitment to their company and the software.

Pros

Easy to use for survey takers and for managers to review results.

Cons

The free snapshot was very basic, purchase price for the full package was a bit high but having full access to all results was worth it in the end.

July 2018

Tim from Allsteel

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

Quality survey tool to supplement other workplace efforts

Setting up and using survey is pretty easy. Always felt like they were trying to sell you something more

Pros

Analytics are pretty good - themes, splits, and actionable insights

Cons

Little to no customization options, reports have lots of duplicate lead in info

July 2018

Lauren from Bevara Building Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Energage is wonderful!

Not only is the system great, but the customer service is on point as well. Always received prompt and pleasant responses if I ever had a question.

Pros

Energage has a very friendly UI. It's clean, clear, concise, looks nice, and functions well. Everything was made obvious from where I was in the process, to what should be tackled next, and how much was left before everything was complete. Nice step-by-step process.

Cons

There really weren't any significant downfalls.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Valuable Feedback

Everyone we have been in contact with has been extremely helpful and professional. The results our company received from the survey were well organized and beneficial.

Pros

The ease of navigating through survey results was outstanding!

Cons

Can't think of anything that I didn't like about the software.

July 2018

Lynda from Harland Clarke

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Energage Survey - Easy and Effective

The customer service by each of the representatives we worked with was exceptional, very professional and informative.

Pros

The survey software was extremely easy to interface with and setup our users. Easy to maneuver. Reporting and monitoring process very clean and efficient.

Cons

No software issues or suggestions for improvement.

July 2018

Franka from Spectrum Transformation Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Helping to gauge culture....

This was our first year using Energage and we felt it was very valuable. We wouldn't have been able to elicit this type of information on our own so we felt participating would be a great way to assess our culture and determine what, if any, changes were needed. We felt the information gathered was insightful and provided us with some guidance on what areas to focus on this year. We are excited to see what our scores will look like this year.

Pros

I liked the fact that we could go in and review various reports to get a clear overview of the entire organization. We found the comments to be most helpful in developing action plans to address concerns and opinions expressed by our team.

Cons

Though having a lot of information is great, I felt the number of reports was a bit overwhelming. Perhaps narrowing it down to the overall snapshot and then a brief department overview would work best.

July 2018

Angela from United States Luggage Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

Energage Review

Great service and quick responses by most but annoying that our account was passed along several times to different reps. Also, not given enough time to submit a company profile (one week?!)

Pros

That it is easily accessible 24/7 and user friendly.

Cons

The limitations of drilling down to specific areas if we have less than a certain amount of people.

July 2018

Syrine from UTHealth

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Amazing Company and Employees1

Pros

The software is robust and has the ability to drill down to the lowest level of information that may be needed. It is easy to access and navigate. It also allows you to export into a PDF or Excel spreadsheet - which is great to use with external analysis tools.

Cons

The only thing I would say is that it can sometimes have bugs. But, each time this has happened, Rapid Response was quick to fix the issue.

July 2018

Melissa from City of Indianola

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

City of Indianola

Improve moral and culture. It was interesting to see some of the responses from employees. The results will allow us to focus on the key employee issues.

Pros

Very easy to use, lots of different ways to run reports and review information

Cons

There was nothing I didn't like about the software.

July 2018

Kristin from Peddler's Village

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Energage

We have had a very positive experience with Energage and would highly recommend their products and services to any company!

Pros

The software is very user friendly. The reporting capability is very impressive.

Cons

I really like the software and never had any challenges with it.

July 2018

John from Ohio Aerospace Institute

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Another Successful Employee Survey

With a diverse professional employee base mostly located offsite we need to find commonality among all groups. With our stated goal to become a best place to work by 2020 the reports and employee comments were very enlightening.

Pros

This software is very intuitive and easy to use. The depth and breadth of reporting allows for insight into trends and issues.

Cons

Navigation is somewhat confusing and clunky at times

July 2018

Audrey from Lincoln County R-III Schools

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Great product, price is high

Our rep has been amazing! Anything we need, she’s willing to help!

Pros

Very easy to use, i love that it’s so easy to filter for what you’re looking for. Helps keep you from getting overwhelmed.

Cons

The cost seems a little excessive.

July 2018

Erin from Consolidated Container Company

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

We use Energage for our annual employee survey ...across multiple business units and 2,500 employees

Pros

Ease of use, customization and access to reports. Very intuitive and accessible for managers. The customer service and support from the Energage team is very good and the time from survey to report access is realistic...this year the team did a great job of doing a quick turnaround to accommodate our request. Consultants very effective in sharing results with all levels of leaders but also building that capability on our team.

Cons

Some custom limitations. Industry benchmark data has some limitations and the team can be more focused on Top Places to Work Marketing versus supporting employee engagement.

December 2017

Lezlie from BizLibrary

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Great tool.

I'm able to gather information from our employees and make changes based on their feedback. It also helps with Talent branding and recruitment strategies.

Pros

This software was very easy to use and the interface was easy to maneuver. We needed a basic assessment tool with reporting and it was easy to share department specific reports with each department leader.

November 2017

Tia from Orbit Irrigation

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2017

Reloading past information from previous years was difficult. Half the information was gone.

Pros

It can be accessed from anywhere. Additionally, multiple users can access the information. The information is stored in a secure location.

Cons

Not very user friendly. There should be more on demand trainings to help you analyze the data. Also, there needs to be an easier way to share the information or customize what users can see when they access the system so that you could give individual managers access to their own results.

November 2017

Lisa from ICL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

We have used Energage to survey employees.

Good employee feedback.

Pros

The software is easy to use and has good reporting features. I like that I can customize the display.

Cons

There is no app or alternative to emails for employee surveys. Cost is a little high for a small organization but worth it if it improves culture and employee engagement.

November 2017

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

The experience with Energage was easy and the customer support was great. I had no problems with it.

Pros

It was easy to use. I liked the flow of the software and that our team could access everything they needed.

November 2017

Nancy from Monarch Materials Group

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2017

What little I have used the software, I found it to be not real user-friendly.

Pros

There is a ton of information available. As I said, haven't used it alot, but I also like how it tracks your progress .

Cons

It's difficult to decipher all the information. The reports are over-whelming and too voluminous.

November 2017

Mark from Bank Midwest- One Place

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Very effective tool at quickly gauging employee engagement.

Actionable information. The questions solicit responses which are beneficial when I have to put together an action plan. It's useful info.

Pros

This tool was pretty simple to put in place. The survey is simple to complete, not taking a significant amount of time from work, yet the results are specific and actionable.

Cons

No real drawbacks. It may not be as in-depth as other tools, and it may be less effective for very large groups, but for our employee base of 200 it was very solid.