--- title: "energage Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of energage. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if energage is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/energage-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [energage](https://www.softwareadvice.com/hr/energage-profile/) / energage Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/energage-profile/) Reviews # energage User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 39 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.1/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 22 reviews (56%) - 4 stars: 14 reviews (36%) - 3 stars: 3 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## energage customer reviews Showing reviews 1-25 of 39 (page 1). ### Our employee responses doubled when we started using Energage's engagement survey. - Overall rating: 5/5 - Reviewer: Chenise H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use survey tool with good reporting features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Workplace Employee Survey by Energage (formerly Workplace Dynamics) is straightforward to setup by location and department. It is very easy to distribute to the staff via a link in an email. Our staff feels comfortable answering the questions truthfully due to the privacy of individual responders. The reporting feature allows the user to drill down on responses. Results are available by department, tenure and manager. We like the ability to compare the current year versus the previous year's results as well as the benchmarking feature. We can compare our staff responses to other health centers and not just to all companies in the survey. #### Cons The information we receive is valuable for our strategic planning. However, the survey report packages are a bit costly. Since we have used this survey tool for 3 years, we would like to see a comparison to all previous years. We lose important data if fewer than 6 people respond in a department. Quite a few of our sites only have a few employees so their responses are aggregated with other sites. The information becomes skewed or less valuable as we merge departments together. If we do not merge them together we lose the data (comments). Our staff may feel as though their opinions are overlooked or undervalued if not reported. When we do merge them together, we cannot be as responsive to concerns as we would like to be. --- ### We have used Workplace Dynamics several years! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We as an organization gain very important feedback from our associates that help us leaders form strategies and direction. The software allows us to be removed from the process and that builds trust among the users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As the administrator, it is the ease of use that is most important to me. This program has been very user friendly. #### Cons The thing I like least is that people get tied or associated to a team that really has no relevance because the department they are working in is too small and their privacy is protected. --- ### Does a decent job at consolidating data and grouping into logical categories. - Overall rating: 3/5 - Reviewer: Jim H. - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps us understand the employee voice and allows us to make important cultural decisions. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Ability to look at different data sets. UI works for me although improvement would be helpful - see below. #### Cons Trying to understand the survey data is much easier with the report templates you've created. The area of the data where you can select/cut data anyway you like needs some help. I am not sure how this could look better, but increased intelligence in the SW/UI/UX would really help. Something like Watson virtual agent or more predictive capabilities could really help. In short, any help in drawing conclusions with the data or the ability to derive takeways from the data would really help. It's easy to get lost in the data. If this is not realistic right now, I would explore adding additional report templates that look at different things...different focus areas. --- ### Great tool. - Overall rating: 5/5 - Reviewer: Lezlie S. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm able to gather information from our employees and make changes based on their feedback. It also helps with Talent branding and recruitment strategies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software was very easy to use and the interface was easy to maneuver. We needed a basic assessment tool with reporting and it was easy to share department specific reports with each department leader. --- ### We used Energage to do our annual employment survey. It is easy and informative. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to look at the data and slice and dice it how you need it. You can export reports into powerpoint which makes things easy to present and the support is great if needed. #### Cons There are more features available that we didn't pay for and some of those features I think should be included in the base price or as an a la cart item so you don't have to jump all the way to the next tier. --- ### Quality survey tool to supplement other workplace efforts - Overall rating: 4/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used other for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Setting up and using survey is pretty easy. Always felt like they were trying to sell you something more #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Analytics are pretty good - themes, splits, and actionable insights #### Cons Little to no customization options, reports have lots of duplicate lead in info --- ### Friendly, responsive customer service and a rich survey results tool. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super helpful in finding pain points in employee morale, and showing the manager of that team, through numbers, that he/she needs to make a change based on the information. The survey results drive action. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to share with upper management and exec leaders because the survey responses are delivered in high level formats allowing drill-down to get to nitty gritty information. --- ### Energage is wonderful! - Overall rating: 5/5 - Reviewer: Lauren M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not only is the system great, but the customer service is on point as well. Always received prompt and pleasant responses if I ever had a question. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Energage has a very friendly UI. It's clean, clear, concise, looks nice, and functions well. Everything was made obvious from where I was in the process, to what should be tackled next, and how much was left before everything was complete. Nice step-by-step process. #### Cons There really weren't any significant downfalls. --- ### The experience with Energage was easy and the customer support was great. I had no problems with it. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used other for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use. I liked the flow of the software and that our team could access everything they needed. --- ### Energage is dynamic and responsive. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: Used other for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ability to determine employee engagement and create action plans #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to customize by department and types of positions. Reporting capabilities are really great. --- ### We have used Energage to survey employees. - Overall rating: 5/5 - Reviewer: Lisa M. - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good employee feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is easy to use and has good reporting features. I like that I can customize the display. #### Cons There is no app or alternative to emails for employee surveys. Cost is a little high for a small organization but worth it if it improves culture and employee engagement. --- ### Energage Review - Overall rating: 5/5 - Reviewer: Dean M. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used other for free trial - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Energage provides really great analytics from survey respondents. #### Cons I used this platform on a fixed trial, so it would have been great to see all of its capabilities. --- ### Great product, price is high - Overall rating: 5/5 - Reviewer: Audrey H. - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our rep has been amazing! Anything we need, she’s willing to help! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, i love that it’s so easy to filter for what you’re looking for. Helps keep you from getting overwhelmed. #### Cons The cost seems a little excessive. --- ### Amazing Company and Employees1 - Overall rating: 5/5 - Reviewer: Syrine J. - Verified reviewer: Yes - Industry: Higher Education - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is robust and has the ability to drill down to the lowest level of information that may be needed. It is easy to access and navigate. It also allows you to export into a PDF or Excel spreadsheet - which is great to use with external analysis tools. #### Cons The only thing I would say is that it can sometimes have bugs. But, each time this has happened, Rapid Response was quick to fix the issue. --- ### We use Energage for our annual employee survey ...across multiple business units and 2,500 employees - Overall rating: 5/5 - Reviewer: Erin H. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, customization and access to reports. Very intuitive and accessible for managers. The customer service and support from the Energage team is very good and the time from survey to report access is realistic...this year the team did a great job of doing a quick turnaround to accommodate our request. Consultants very effective in sharing results with all levels of leaders but also building that capability on our team. #### Cons Some custom limitations. Industry benchmark data has some limitations and the team can be more focused on Top Places to Work Marketing versus supporting employee engagement. --- ### An easy way to gauge employee engagement and to hear anonymous complaints. - Overall rating: 4/5 - Reviewer: Ellen T. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good insight into employee engagement, as well as issues we needed to address. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great reporting available if you purchase one of their packages. Was a great way to dig into engagement (or complaints) in each individual department, and across various lengths of tenure. I definitely think it's worth it to invest in the reporting packages (the Management Intelligence package is what we used and gave us everything we needed). Plus, if you do this on an ongoing basis, your reports will show you comparisons to prior years' surveys. #### Cons The questions on the engagement survey we used (for a Best Places to Work program) were sometimes written in a way that made them difficult to answer for someone for whom English isn't their first language. The company does (or at least did) offer an option to customize questions and this is probably what we'd do if we use the survey again. --- ### We have used Energage for two survey cycles and found it easy to plan, execute and take action. - Overall rating: 4/5 - Reviewer: Erin H. - Verified reviewer: Yes - Industry: Package/ Freight Delivery - Company size: 1001-5000 employees - Product usage: Used other for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Engagement and organizational health data that influenced key talent strategies to improve employee retention. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simplicity and ease of use access. Also the ability to customize questions based on our needs...and most importantly the Action Planning tool. All made the data accessible to the leaders and ease of action. #### Cons Benchmark data for custom questions. Some issues with accessibility for hourly employees with limited computer access. --- ### Helping to gauge culture.... - Overall rating: 4/5 - Reviewer: Franka W. - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This was our first year using Energage and we felt it was very valuable. We wouldn't have been able to elicit this type of information on our own so we felt participating would be a great way to assess our culture and determine what, if any, changes were needed. We felt the information gathered was insightful and provided us with some guidance on what areas to focus on this year. We are excited to see what our scores will look like this year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the fact that we could go in and review various reports to get a clear overview of the entire organization. We found the comments to be most helpful in developing action plans to address concerns and opinions expressed by our team. #### Cons Though having a lot of information is great, I felt the number of reports was a bit overwhelming. Perhaps narrowing it down to the overall snapshot and then a brief department overview would work best. --- ### Very effective tool at quickly gauging employee engagement. - Overall rating: 4/5 - Reviewer: Mark D. - Industry: Banking - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Actionable information. The questions solicit responses which are beneficial when I have to put together an action plan. It's useful info. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This tool was pretty simple to put in place. The survey is simple to complete, not taking a significant amount of time from work, yet the results are specific and actionable. #### Cons No real drawbacks. It may not be as in-depth as other tools, and it may be less effective for very large groups, but for our employee base of 200 it was very solid. --- ### Reloading past information from previous years was difficult. Half the information was gone. - Overall rating: 4/5 - Reviewer: Tia L. - Product usage: Used other for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It can be accessed from anywhere. Additionally, multiple users can access the information. The information is stored in a secure location. #### Cons Not very user friendly. There should be more on demand trainings to help you analyze the data. Also, there needs to be an easier way to share the information or customize what users can see when they access the system so that you could give individual managers access to their own results. --- ### We have worked with this group for over 5 years and their customer service is exceptional. - Overall rating: 4/5 - Reviewer: Amy O. - Product usage: Used other for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Many ways to slide and dice the data and view results. Also able to pull charts directly form the software into my presentation. Also have the ability to compare year over year results. #### Cons Piggy back on so many ways to cut the data, it can actually be overwhelming as there is so much out there to review it can make it challenging to determine best items to use in an executive summary --- ### Another Successful Employee Survey - Overall rating: 5/5 - Reviewer: John C. - Industry: Research - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With a diverse professional employee base mostly located offsite we need to find commonality among all groups. With our stated goal to become a best place to work by 2020 the reports and employee comments were very enlightening. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very intuitive and easy to use. The depth and breadth of reporting allows for insight into trends and issues. #### Cons Navigation is somewhat confusing and clunky at times --- ### Great experience. Customer service was very responsive. - Overall rating: 5/5 - Reviewer: Sara C. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used other for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Benchmark information. User-friendly reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The benchmark information. User-friendly software, very good reports! Tons of information available at the click of a button. #### Cons I wish the question about "considering looking for another job" wasn't part of the engagement scores. I feel it skews the results because 85% of our positions, are entry level positions. We have a lot of students, part-time employees, etc that even though they love working here, once they graduate look for something in their field of study. --- ### We get great info about our employee engagement from using this survey tool. - Overall rating: 5/5 - Reviewer: susan s. - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. understanding our employees' engagement level helps us target training, support and other resources where they need to go. In a tight job market, it's critical to know this in order to hang on to our superstars. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the different ways you can slice and dice the info pinpoints exactly where we are doing well and where there is room for improvement. Mirroring the Gallup survey tool means the questions are validated, meaning they are actually measure what they appear to measure. #### Cons It's a fairly pricey solution, but worth the cost. With the unemployment rate so low and turnover pretty steady, you can't afford not to know what you employees are thinking about their jobs. --- ### Enerage provides us with the needed metrics to help us improve our workplace culture! - Overall rating: 5/5 - Reviewer: Andy C. - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software gives us the metrics to understand our workplace culture. It helps us identify specifics in improving the workplace allowing us to better recruit and retain employees. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The sofware is very easy to use and set up. It is completely digital and allows for our team to send to all employees via email. It also creates reports automatically for users that are easy to read and interpret. #### Cons I wish I could compare our workplace culture to other industries. We are pigeonholed into only seeing how we compare with K-12 institutions. I would also like to see size comparisons and locations. How do we compare to a school of the same size and location? ## More reviews [Next reviews](https://www.softwareadvice.com/hr/energage-profile/reviews/?page=2) --- energage Reviews, Pros and Cons - 2026 Software Advice