Great support from the implementation team, really clear milestones were set from the start of the project and it was clear where responsibilities for all actions were held. The success team and account management team are extremely helpful and responsive.

The applicant tracking and onboarding features are user friendly and intuitive and this is a key reason why we chose Eploy. Requesting references can be done at a click of a button which saves us a huge amount of time. Candidate onboarding documents are all located on one place and can be tracked by recruitment teams and hiring managers with ease. When we have asked about developments or any features that may be of use to us, the team respond quickly and are highly knowledgeable. Candidate search features are also rated highly.

We are fairly new customers and the experience so far has been really positive

The efficiencies it's brought to the candidate management process, the ease of posting jobs, the joy of building dashboards for our recruiters and hiring managers have all had really positive effects on the business.

We love the dashboard set ups for both managing candidates, but reviewing and tracking stats and KPIs. We also love how easy it is to move candidates in the "drag and drop" functionality on these dashboards - what a winning feature. The great thing with Eploy is also how customisable the system is: so no matter your business hierarchy or structure (and the quirks within it) Eploy can be built to fit round your business.

The widgets are easy to set up, but building and developing reporting suites is quite a complex process, probably because of the granularity it requires and the sheer extensiveness of the data that's captured in the system. The customer team have been amazing in supporting us do this, but it would be helpful to have some standardised, templated reporting suites.

Excellent and partnership-driven. Both the Account Management and Customer Success teams are skilled in there roles, are on hand to answer any questions, and are a pleasure to deal with.

The system does everything we need it to do and more. It is straightforward to set up, can be tweaked and customised as business operations change and the full Eploy team is always on hand to support in a partnership-driven way.

Having been working with Eploy for over a decade and cannot fault the service we have received across multiple engagements and systems used as part of our business operations.

All in one place which makes the recruitment process easier to keep track of.

System easy to use and links with company recruitment process.

Still lots of problems with the exporting process from Eploy to our company system.

The support team are so knowledgeable and always respond in a timely manner. They will do their best to work on a solution for you and the system itself is quite mouldable to how you need it from a core system perspective. Account Managers have also always been very communicative and all round supportive.

There could be some additional personalisation on the hiring manager portal and improvement in the assessment area/ability to interview on here.

Very happy overall with the product, but what makes Eploy special is the excellent customer support, it is more of a partnership than a customer-supplier relationship

The ability to integrate with bigger platforms via API, allowing for real automation of processes

Eploy does not have dynamic dropdown boxes, also, it does not have the ability for system admins to import data

Enables 1 person to do the work of 2 or 3

Easy implementation - great customer service

Talent Search feature is a little clunky - but is effective

Very good, easily the best ATs/CRM system I have worked with

This software is quite easy to use and has an intuitive interface.

Digging deep into some of the functionality can be quite complex

Eploy allows for candidates to an consistent experience. As I use ePloy everyday, the workflow allows me to work more efficiently and effectively than I use to work previously. Information is displayed clearly.

I wish I was able to open to screens and work on two vacancies at once.

An excellent experience, I would highly recommend Eploy which is also excellent value for money.

Eploy is very versatile and has the ability to work for various types of roles for example volunteering and employed roles. Implementing the system was a good experience and I would highly recommend the project management team, nothing was too much trouble and the overall build of the system met our requirements.

Integration with Experian was a little more complex and required more time than we had anticipated.

Easy to implement and maintain. Adaptive product. Highly responsive service team

Could improve the ability to the system to integrate with google

Very happy customer. We found them great to work with and find the system does what we need and represents good value for money

Right from our initial contact I have been impressed with Eploy, both as business and a recruitment platform. The service from everyone we have met has been excellent. Super friendly and very knowledgeable. Our brand proposition is fairly complex with 9 brands under 3 divisions under 1 group and we were looking for a recruitment system that could support this. We found Eploy to be on the of the few and together with rich functionality, strong user experience, competitive price point and great service we have no regrets and would highly recommend.

We haven't found anything major to dislike. There always some small parts of the system functionality we would like to streamline but nothing major.

Just incredible, implementing a system is a heavy side of desk job but Eploy provided so much support and were so understanding and flexible. From start to finish we've had an amazing experience and service from every colleague and highly recommend and shout about how fabulous Eploy is.

The system allows us to have a slick and streamlined process for candidates that is engaging and user friendly to create a great customer experience. The system is incredibly intuitive, users and hiring managers have adapted to the system with ease. The system is incredibly flexible, adaptable and configurable for our evolving candidate needs. The team and support from Eploy has been incredible, from the first discussions, through integration and even now post go live, the support from the Success team is fantastic!

Nothing major at all, anything we think about seems to be in the roadmap for further upgrades. The teams integration/diary updates won't work for us right now because of our interview processes but it sounds like that could be an option for us in the future!

My overall experience with Eploy has been really positive - starting from the beginning of the competitive process, through the implementation, and to just over two years of using the system. Because so much is customised to your organisation, it's worth putting the time in at the beginning to really think about your process and how you need to set it up to get the best out of it (although that will be true for most systems).The team are really responsive, and listen to feedback - for example we'd asked for some things that they couldn't deliver on immediately (which weren't part of our original requirements) and then delivered them in a later version because we'd asked for it.

It has been fairly easy with Eploy to adapt and change elements of the system to suit our processes and changing organisation over the last couple of years - it's really flexible which suits us. I also like the reporting dashboards within the system which show what's happening in real time because they enable us to work effectively and monitor the recruitment process (we've set up different tiles to notify us when something's outstanding - i.e., a candidate needs to be invited to interview, a role's stuck with an approver, a contract needs to be issued). The reporting dashboards are also useful to provide Management Information to relevant stakeholders which you'd expect.

Fortunately any issues we have had with Eploy have been quickly resolved by their team, and I don't have any real cons. Occasionally the navigation can feel a bit awkward and click heavy - for example sometimes when you click on a link you can see only a limited (preview) view so you have to go back to find what you were after. This is only a minor issue though and is caused by user error!

Before deciding on Eploy our business was in a place where we were using a clunky ATS that was quite quickly becoming unfit for purpose. We needed to revamp all areas of our recruitment strategy without the process being too difficult or a drawn out process. Right from the beginning with the sales team through to implementation and going live, the whole process was seamless. The customer success team are also fantastic, now the system is live we're able to contact them at any point and get a response within 24 hours. This is a really great ATS that has allowed us to turn our recruitment processes around!

From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable cost!! It has been fantastic for our Regional Managers to use in order to track the live vacancies in their regions and for vacancies to be authorised in advance. It was really important to also find a system that would be easy to continue to configure once implemented when we might need to change processes or want to improve further and this is exactly what we've been able to achieve! The reporting function has also being extremely beneficial and offers a wide range to ensure you can report from all areas of the system.

As we've only been using the system for 9 months, we don't believe at this point there is anything we don't like about the system. More colour options for the widgets on the dashboard if we had to be really picky!

Extremely satisfied. Implemented Eploy many years ago and our business has more than quadrupled in size and expanded into over 15 countries and the tool has allowed us to harmonise resourcing and onboarding process's in these countries.

Top 3 - Ease of use for recruiters is exceptional. - Reporting function/Dashboards for recruiters and execs are second to none. Great customisability which are now an integral part of our business. - Customisation from an admin perspective is what has really taken our recruitment and onboarding function to a new level. I'm able to roll out the system to new countries and markets in very short periods of time. Can create lots of different automated application/onboarding flows near enough instantly.

Bottom 3 - Could do with working on their CRM functionality to take them to being best in market. In respect to stuff like creating landing pages, quirky features like QR code applications etc. - Would like to see improvement on their document editor to enable us to have candidates complete more information directly onto forms, rather than asking online and merging info on. - Where we move into more niche markets such as LATAM and Asia, I'd like to see the system connect with more local job boards in those countries more easily and cheaply. It is worth noting that with my experience of Eploy, they are constantly upgrading their system and any time we've requested something new for the system it has been implemented. So these bottom 3 are just things for now and would probably be resolved soon.

Having worked with the Eploy team over the course of a number of years to enhance our internal recruitment function, we have been able to integrate the system into our business extremely well. This product is continuously being enhanced and developed by a fantastic team who understand recruitment. The support from initial scope through to working with an amazing Implementations Manager (Thanks [SENSITIVE CONTENT]!) and a great helpdesk success team we have a product that is fit for purpose, is being enhanced with new features and has allowed us to learn the system as a user but also from a build perspective too.

This platform allowed us the scope the system to our current requirements with the ability to develop our future needs without the concern that the system will be "capable" of delivering what we need. In many cases the development of Eploy gives us options and clever tricks to use that we hadn't even been previously thought of. Eploy gives Recruitment departments the ability to manage workflow in a way that's unique to the business, ability to build own dashboards and widgets, with report building at your finger tips.

No cons at all - Eploy is a fantastic web based product that can integrate with HR platforms thus allowing the system to be used as a full Recruitment platform as opposed to additional module that is part of a standard HR system.

Overall our experience of Eploy has been fantastic, like any system you only get out what you put in, if you get the right information into the system the information you can pull out in the form of dashboard reports or general reports enables you to measure and manage your recruitment processes much more effectively.

The software has enabled a transformation in the way in which we recruit at Yeo Valley, largely because of the ability to collect lots of useful data and then report on it in a meaningful way. In addition, the systems automation has helped hugely with reducing the need to carry out heavily administrative tasks that are typically associated with running transactional recruitment activities.

Due to the current climate we are operating in, if the software were integrated with Microsoft Teams or a similar video enabled platform to support with remote/video interview bookings, it would help to improve efficiencies and provide a helpful level of join-up with other systems we are using to work in a more 'current' way in terms of how we recruit.

Eploy have been great from day one, and so supportive of our journey, they even helped us win an award for the system implementation and success for the team. The support both online and via the support desk is second to none, I never feel like I am asking a silly question. Our account manger, [SENSITIVE CONTENT], has been fantastic in getting us the right support when needed, and during the pandemic when we had limited resource the team were on hand to help us streamline our processes to help us out and ensure that the candidate journey wasn't impacted. I also love that Eploy is forever updating and evolving, really looking forward to some of the changes coming in to affect in the near future.

The software is really simple to use, and the support from the knowledge base is great and so easy to follow. I love that the candidate is informed along the way of the journey via automatic emails. I really like how simple the GDPR consent emails work and candidates are managed during this process. The job posting is really simple and our hiring managers love the ease of using the system, it doesn't make recruitment a cumbersome process with lots of forms to fill in and keeping of CV's in inboxes.

I have always struggled with the setting up of interviews in the system, it is just a process I have never worked out!

Having Eploy has been a massive improvement for us!! From a reporting perspective alone the MI we can now produce is amazing!! Candidates journey is much better! Hiring managers can see on their dashboard the exact position of roles. Also as a team when team members are off we are able to manage their workloads effectively for them as we have full view.It’s an excellent system with a brilliant team behind them who give amazing support!!!

Couldn’t recommend Eploy enough! We went live over 12 months ago & with each & every new phase that Eploy introduce the system only get better!! We look forward to the next phases. The latest one has had a massive change for our hiring managers - roll on the next phase :) Also, a huge thank you to the Support Team!! Their service is absolutely impeccable!!! So friendly & helpful, respond time is excellent!!!!

Getting used to Eploys terminology takes a little getting used to for example we call certain things such as Departments & Eploy refer it to Company, this is not a major thing. We made a suggestion to enable hiring managers to create multiple zoom links for interviews, this is currently being worked on by Eploy & will be a huge benefit once it’s live

Great! If you have the time to invest at the start of the process to really build the ATS with Eploy to what you require, it will save time and money with the recruitment process once launched. I have found our candidate experience has rapidly improved and become more consistent and our internal process have also improved and become more streamlined. I would highly recommend Eploy to any organisation that is looking for a new ATS!

The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc.

As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us.

Our overall experience has been excellent, the customer service is second to none and highly personalised. The ongoing innovations and upgrades ensure that we are always at the forefront of recruitment technology and our users find the system easy to navigate and efficient for their needs.

We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service.

As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process.

Eploy completely revolutionised the day to day for our recruitment team, who previously had to manage the entire recruitment process manually.

Eploy allows us to manage the recruitment process from beginning to end for all of our vacancies, with the knowledge that our procedures and policies are being adhered to by the hiring managers. It also allows us to generate reports on practically any aspect of recruitment that we could possibly wish to in order to make better informed decisions about how we recruit going forward.

It would be beneficial to be able to copy in agencies on emails being sent out to candidates because agencies that don't regularly log into their portals tend to tell us they feel a little out of the loop.

I love how easy this system is to use. It is so customisable and the sky is the limit with what you can do on this system. The team at Eploy always go above and beyond to help and take their time to set up calls when required. The response time is super quick so you never have to wait too long to be able to continue with your job.

The only thing I wish could be done would be that dashboards and layouts for viewing candidates, vacancies etc could be personalised to a specific user. There are some bits that I could need at a glance so would put it in the layout, but others would need to see something else. Similarly, if I wanted the dashboard laid out in a specific way, it would then change it for everyone else. But that's the only thing!

The Implementation team are great, really friendly and knowledgeable, and the after care (account management and customer success) is amazing, really fast response and resolution.

Really easy and intuitive to use for hiring managers, recruiters and system config/support teams alike, the product has moved on a lot since first taking it, and the roadmap is exciting too. We have integration with Indeed Apply, and other job boards, along with integrations with our HR system (Oracle HR Cloud)

Reporting capability could be stronger, based on the amount of volume we have, we sometimes struggle to get a full report out (dashboards and metrics are great though).Inflexibility of the Indeed integration.