---
title: "ESO Scheduling Software Reviews, Demo & Pricing - 2026"
description: "Review of ESO Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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ESO Scheduling

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Overview

[Reviews](https://www.softwareadvice.com/hr/epro-scheduler-plus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hr/epro-scheduler-plus-profile/alternatives/)

# ESO Scheduling Review

From $795/year 1 plan

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ESO Scheduling

4.5

[(32)](https://www.softwareadvice.com/hr/epro-scheduler-plus-profile/reviews/)

Pricing

Starting at $795.00 per year

### About ESO Scheduling

ePro Scheduler Plus is an employee scheduling solution that helps EMS operators, fire departments, emergency dispatchers and other sectors, streamline operations related to time tracking, online scheduling, certification management and more. The shift scheduling window allows employees to submit weekly and monthly availability, trade shifts and track open shifts on a centralized platform.

ePro Scheduler Plus comes with online time clocks, which allow staff members to use a fingerprint scanner to submit clock in and out timings. Supervisors can report employee tardiness and unauthorized absences, send warnings and take disciplinary actions. Additionally, managers and leaders can generate payroll reports and import the files to external applications for payroll processing.

ePro Scheduler Plus facilitates integration with third-party applications, such as ADP, Quickbooks and PayCheck. Pricing is available on request and support is extended via documentation, phone, email and video tutorials.

Do you work for ESO Scheduling? [Manage this product listing](https://www.g2.com/products/donarius/claim_requests/new?auto=true)

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## ESO Scheduling User Interface

## Popular ESO Scheduling Alternatives

Main Product

ESO Scheduling

4.5

[(32)](https://www.softwareadvice.com/hr/epro-scheduler-plus-profile/reviews/)

Ratings Breakdown

-   4.19Ease of use
-   4.24Value for money
-   4.29Customer support
-   4.31Functionality

Pricing

Starting at $795.00 per year

Get Price

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4.6

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Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

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4.5

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Ratings Breakdown

-   4.36Ease of use
-   4.40Value for money
-   4.75Customer support
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Pricing

Starting at A$112.00 per month

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Ratings Breakdown

-   4.57Ease of use
-   4.43Value for money
-   4.45Customer support
-   4.40Functionality

Pricing

Starting at $25.00 per month

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[(1212)](https://www.softwareadvice.com/hr/7shifts-profile/reviews/)

Ratings Breakdown

-   4.70Ease of use
-   4.62Value for money
-   4.68Customer support
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Pricing

Starting at $39.99 per month

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-   4.83Ease of use
-   4.81Value for money
-   4.90Customer support
-   4.61Functionality

Pricing

Starting at £2.00 per month

Get Price

## ESO Scheduling Pricing and Plans

Starting price: $795.00 per year

Free Trial

Free Version

Basic

$795.00

per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ESO Scheduling Features

-   Features of ESO Scheduling
    
    Activity Dashboard
    
    Attendance Management
    
    Attendance Tracking
    
    Automated Scheduling
    
    Availability Indicator
    
    Certification Management
    
    Complaint Monitoring
    
    Compliance Management
    
    Dashboard
    
    Electronic Signature
    
    Emergency Dispatch
    
    Employee Certification
    
    Employee Database
    
    EMS Service Roles Time Clock
    
    Equipment Tracking
    
    Event Calendar
    
    Fleet Management
    
    Fuel Management
    
    Messaging
    
    Mobile Access
    
    Online Time Clock
    
    Overtime Calculation
    
    Payroll Management
    
    Reporting
    
    Reporting/Analytics
    
    Schedule Distribution
    
    Scheduling
    
    Shift Management
    
    Shift Scheduling
    
    Shift Swapping
    
    Sick Leave Tracking
    
    Time Off Requests
    
    Time Tracking
    
    Training Management
    
    Vacation/Leave Tracking
    
    Vehicle Maintenance
    
    Workforce Management
    

## ESO Scheduling User Reviews

## ESO Scheduling customer ratings

- Overall rating: 4.5/5
- Total reviews: 32

### Rating distribution

- 5 stars: 16 reviews (50%)
- 4 stars: 15 reviews (47%)
- 3 stars: 1 reviews (3%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.2/5
- Value for money: 4.2/5
- Customer support: 4.3/5
- Functionality: 4.3/5

---

### ePro makes you a pro at scheduling

- Overall rating: 5/5
- Reviewer: Michael F.
- Verified reviewer: Yes
- Industry: Research
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: December 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

- All scheduling features easy to navigate and view - Simple communication with company schedulers - Connectivity to personal calendar for notifications of upcoming shifts

#### Cons

- Mobile view is confusing and does not include all features of the desktop site

---

### Nice product, some improvement

- Overall rating: 4/5
- Reviewer: Nick L.
- Verified reviewer: Yes
- Industry: Public Safety
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall nice product for us, forms were lack luster in terms UX design on the end user side.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Total view of all schedules and personal on each day.

#### Cons

Lack of ease of use in creating repeating schedules and rotating schedules for multiple positions. The form functionality has its momements of good, but consistency of functionality was the downside.

---

### Epro Review

- Overall rating: 3/5
- Reviewer: John H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The program has been adequate for our needs. but I would like to see better response to issues and better reporting

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Tracking of employee certifications works well and messaging is helpful

#### Cons

Need more customizable reports and better and quicker response to questions. I would like to see a help tab where questions can be asked and answered in real time

---

### Well...

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Due to the cons of Epro for our company, we did try to source other scheduling systems and they all had just as many quirks and drawbacks. There is a flow to Epro to some degree that was better than our options. Not a horrible program but could be a lot better overall.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

If you have built your company around Epro's limitations, Epro is amazing. If you try to do something different, Epro becomes less amazing quickly.

#### Cons

There are several areas where the software could be improved and they still aren't. I find that Epro likes to make more tiny Tweaks like font color or icon change rather than fix real problems, such as how it handles double shifts (or can't handle double shifts), how there isn't any easy add for meal penalties which was a law in CA until recently, and how there is a known issue with calculating shift breaks on the pick up shifts and they have no plans to correct it. All of these things we can work around but shouldn't have to since they have raised their prices and my company can't use half of their features.

---

### ePro Scheduler is the next step in managing a large workforce

- Overall rating: 5/5
- Reviewer: David H.
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2016
- Review source details: This review was submitted organically. No incentive was offered

I found ePro Scheduler in 2008 when our workforce doubled over the course of a few months. It became very difficult to manage 350+ field employees (EMT's, Medics, Nurses, and RT's) schedules without some type of computer aided software. I evaluated many different options to make the process easier and more efficient, without breaking the bank. ePro was the best solution for our needs; we have grown to over one thousand employees, and we now use ePro for every department within the organization. We use almost every feature of the program, from payroll to incident reporting. It would be hard to imagine how the company would handle the 3,000+ reports employees and managers do each year without the help of this program. I have since evaluated other scheduling companies and programs to ensure we are using the best program for our needs and I keep coming back to ePro; they set the standard that other companies try to emulate.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of use and the ability to generate and manage a large worforce. The ability to manage thousands of incident reports over the course of a year. It is easy to manage payroll, overtime, and communicate with the workforce without hiring additional staff.

#### Cons

Employees are not able to communicate with each other except through a public bulletin board

#### Vendor response

Thank you for the review! We appreciate your business!

Replied July 2016

---

### The basic scheduling system and employee management is user friendly.

- Overall rating: 5/5
- Reviewer: Jamie S.
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

#### Cons

I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics. I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

#### Vendor response

Thank you Jamie! We truly appreciate your business. As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

Replied July 2018

---

### Unwieldy and frustrating for employee level use

- Overall rating: 4/5
- Reviewer: Scott W. D.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Management and payroll love this program. However, from the crew member/employee side, it is very frustrating. Every punch in or out needs a note in addition to name and password. Why??? Every time I’ve uploaded a certificate, the attachment shows fine on my side, but HR can’t see it and I still have to make a trip to the main during business hours (I work nights) to turn it in. It drops at least 2-3 punches a week. Overall, not a great program for the employee, though management seems to love it.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Payroll makes slightly less mistakes using this program.

#### Cons

This program consistently does not register punches when crew punch in and out. The system shows the punch accepted, but when crew member goes to approve the time card, it shows missing punches. Also, it is frustrating to have to put a note in EVERY SINGLE TIME one punches in or out.

---

### ePro leading the way

- Overall rating: 5/5
- Reviewer: Craig M.
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2016
- Review source details: This review was submitted organically. No incentive was offered

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

There are too many positives to list here. However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

#### Cons

With the software being built for many users (companies), there are times when suggested changes cannot be implemented without affecting all users. However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

#### Vendor response

Thanks, Craig! We appreciate your business!

Replied July 2016

---

### High Quality for EMS

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really have no complains in the overall business department... the customer service really is top notch. Any time I call they are very willing and able to work with me for what I need. This is one of eCore's most valuable assets

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

ePro being specially geared for first responders makes the programs work almost flawless when compared to other scheduling software that are not use to this industry. Also to go along with this their staff and support are well versed in the needs of first responders in regards to software.

#### Cons

This software is only as good as you set it up to be. This is a pro and a con. The software is able to be customized to your needs however... If you don't know your needs or don't know how some features may be able to help you then you may not know how to set it up for your needs.

---

### exceptional and expedient resolution to issues, though we have not had many since implimentation

- Overall rating: 5/5
- Reviewer: Christopher C.
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

better communication between management and staff. faster payroll processing. great record keeping. total ems operations business solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

it has decreased our payroll processing time from 1- 8 hour day to about 20-30 minutes. scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.

#### Cons

a lot of menus. sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available.

#### Vendor response

Christopher, We are so glad that ePro Scheduler was able to provide Meramev Ambulance District with so many benefits! We also appreciate the feedback. The eCore team agrees that our current menu structure is not the most functional or easy to use. Our development team is currently working to provide a simpler user-interface and focus on ease of use for all clients.

Replied July 2018

---

Showing 1 - 10 of 32 Reviews

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