The basic scheduling and employee management is very user friendly and easy to teach new users. I do like the chat feature, that has always been very helpful to me as well.

Good product and support. Happy that the company's focus on  wanting to improve the product.

The ability of the software to be agnostic in integration is exceptional.

The staff is extremely pleasant, polite and professional to work with; always listening and looking for feedback on ways to better their software program.

Mobile view is confusing and does not include all features of the desktop site.

All scheduling features easy to navigate and view. Simple communication with company schedulers.

The basic scheduling system and employee management is user friendly.

This software in my opinion is top notch, However the truly best part is the customer service.

The customer support team is always available, friendly, and responds quickly to resolve issues.

It’s been a great tool for our company for 17 years. We hope to continue to utilize the program for all it has to offer.

It drops at least 2-3 punches a week. Overall, not a great program for the employee, though management seems to love it.

Overall, I have been very pleased with EPro and their customer service to is outstanding to helping me whenever I call. I think that's the best service to have no matter what issues you may be having.

All in one package with easy to use interface, with capabilities to filter data fields.

Limited options for complex PTO policies & only has bi-weekly accruals.

Honestly we have not had any users give negative feedback.

I love being able to see the big picture when scheduling our building usage. It keeps everything organized and everyone on the same page.

Product is easy to use and is accessible. Like the idea that the company is pushing many improvements and is investing in making it even more user friendly.

Scheduling, ease of use, maintains certifications for employees.

Scheduling and employee access from anywhere is great. We utilize it for a true business management solution on the operations side.

However, from the crew member/employee side, it is very frustrating. Every punch in or out needs a note in addition to name and password.

The program has been adequate for our needs. But I would like to see better response to issues and better reporting.

It's  structure is boring and most bothersome part is that it allows only few file formats.

It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.

Good Product With Good Algoritham. Provides Needful Tools To Analyse The Insights Also To Get A Good Understanding About Customer Expectations.

Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.

I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.

Inability to change your survey after it has been submitted can be frustrating for some users who made a mistake in their feedback.

Excellent product, great features and functionality for paid subscribers, integrates well with other platforms.

It makes it so easy to choose a template and edit the questions. I also love the layout of the results - they are easy to read at a glance and are formatted great.

I have realized that Surveymonkey helps me and my team to better understand the metrics that we plan our work around. It’s very easy to use and pleasant to set up.

That's something I hate about it, first you waste your 2 3 minutes telling them who you are, and then they just put a small message on blank screen that you're not qualified.

Customer Support, when you pay for the top tier, is responsive and polite. Other than that, this whole service is for the birds.

Overall surveymonkey is good. It has good integrations with other software too.

We used to use Survey Monkey every three months to send out survey for our transformation challenge (our community would vote on whom should win) it is easy to use with lots of great features.

Suddenly, the $5/month option was nowhere to be found. Horrible way to rip people off just as they are frustrated enough to get their survey out.

At times if your signal is weak your and your survey is interrupted i have lost infirmation and needed to start all over again.

I love that they offer a very generous free version to help you get started if you're just starting out on a low budget and then you can grow your account as needed. That is something I value highly.

Our only recourse is to dispute the charge through our credit card company. This was beyond disappointing.

Overall, I like the features they provide and getting creative with my surveys, I am just not a fan of the pricing.

I like this software ,its a great way to communicate and stay up to date with the pandemic and donate to organazations for a great cause.

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey.

It could be difficult to go back and forth and it required time and patience to go back and forth if I accidentally messed something up.

US Dollar

ePro Scheduler Plus is an employee scheduling solution that helps EMS operators, fire departments, emergency dispatchers and other sectors, streamline operations related to time tracking, online scheduling, certification management and more. The shift scheduling window allows employees to submit weekly and monthly availability, trade shifts and track open shifts on a centralized platform.


ePro Scheduler Plus comes with online time clocks, which allow staff members to use a fingerprint scanner to submit clock in and out timings. Supervisors can report employee tardiness and unauthorized absences, send warnings and take disciplinary actions. Additionally, managers and leaders can generate payroll reports and import the files to external applications for payroll processing.


ePro Scheduler Plus facilitates integration with third-party applications, such as ADP, Quickbooks and PayCheck. Pricing is available on request and support is extended via documentation, phone, email and video tutorials.



LongDescription

Leave Tracking

Messaging

Rotation Scheduling

Fuel Management

Employee Certification

Vacation/Leave Tracking

Schedule Distribution

Shift Swapping

Task Scheduling

Electronic Signature

Vehicle Maintenance

Time Clock

Attendance Management

Attendance Tracking

Resource Management

Sick Leave Tracking

Shift Management

Scheduling

Clock In/Out

Vehicle Repair

Availability Indicator

EMS Service Roles Time Clock

Employee Time Tracking

Time Off Requests

Mobile Access

Fleet Management

Training Management

Overtime Calculation

Complaint Monitoring

Activity Dashboard

Employee Database

Vehicle Damage Tracking

Automated Scheduling

Event Calendar

Reporting/Analytics

Employee Scheduling

Online Time Clock

Payroll Management

Equipment Tracking

Corrective and Preventive Actions (CAPA)

Web browser (OS agnostic)

Contact ESO Solution directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ESO Scheduling

In Person

Live Online

Webinars

Documentation

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can run customer satisfaction surveys to get feedback on products and services, and they can send employee engagement surveys to understand employee satisfaction within the company. The tool allows users to send surveys and check on results from a mobile device.


SurveyMonkey helps users reduce data bias by using question, page, block and order randomization. It provides users with multiple question types including video, matrix, rating, star, slider, A/B testing and ranking questions. Users can personalize respondent experience with advanced survey logic, branching, question and page skip logic and advanced piping. Users can use survey templates or access question banks to prepare surveys.


SurveyMonkey allows users to customize their surveys by adding logos, themes and corporate colors. Pricing is per month. Support is provided via email and phone.



Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

SSL Security

Sentiment Analysis

Conditional Logic

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Randomization

Email Distribution

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Question Piping

Benchmarking

Question Library

Question Branching

Social Media Integration

Email Management

Visual Analytics

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Reminders

Customizable Templates

Live Results Sharing

Online Polling

Multi-Language

Support Audio/Images/Video

Customizable Branding

Trend Analysis

Feedback Management

Customizable Forms

Data Analysis Tools

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

NPS Survey Structure

Performance Metrics

Data Capture and Transfer

Real-Time Notifications

Forms Management

Workflow Management

Autofill

Forms Creation & Design

Drag & Drop

Process/Workflow Automation

Web Forms

Text Analysis

Text Fields

360 Degree Feedback

NPS of Customers

Pulse Surveys

Customer Experience Management

Website Integration

Data Visualization

NPS of Employees

Ratings/Reviews

Real Time Reporting

Single Sign On

Interactive Content

Multiple Question Types

Quizzes

Customer Segmentation

Multi-Channel Communication

Predictive Analytics

Dashboard

Customer Journey Mapping

Tagging

SMS Messaging

Customer Database

AI/Machine Learning

CES Survey Structure

CSAT Survey Structure

SurveyMonkey is available across Individual, Team, and Enterprise plans:

Individual - 
Premier Annual: $67.96/month
Advantage Annual: $27.17/month
Standard Monthly: $12.22/month

Team - 
TEAM ADVANTAGE: $21.07/month
TEAM PREMIER: $51.66/month

ENTERPRISE - Please contact SurveyMonkey directly


ESO Scheduling vs SurveyMonkey

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