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eSkill vs TestGorilla

eSkill vs TestGorilla

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Overall Rating
4.5 (171)
4.1 (240)
Ease-of-Use
4.4 / 5
4.4 / 5
Value for Money
4.4 / 5
3.8 / 5
Customer Support
4.7 / 5
3.9 / 5
Functionality
4.4 / 5
4 / 5
Last Review Written
August 10, 2024
September 26, 2024
Pros/Cons
  • Pros

  • ESkill provides great reporting options that help you measure the strength of both your candidates and your test materials over time.
  • Learning this new feature was made so simple by the outstanding customer support. There are many different learning styles and the eSkill team is happy to support its clients and adjust accordingly.
  • I enjoy the ease of scheduling and purchasing the skill evaluators. Also, my service representative has always been very helpful in picking the test that will fit best.
  • Cons

  • The actual questions were quite poor. The first time we used it, it we had misunderstood something so our candidate had 2 minutes for the entire test instead of each question.
  • Also, when trying to change the order of the questions within a test, the inability to move blocks of questions, instead having to move one question at a time.
  • I did have some issues at the beginning with cookies and it was frustrating because it would not allow me to view tests we had created.
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  • Pros

  • I love that I can customize tests for the positions at our organization. I have also looked at the questions preview and they are perfect.
  • Everything is easier, faster, well organized, and we have access to tests that can help us select the best applicant for each position. Very impressed with the overall quality.
  • The product is pretty useful for the purpose we use it for - mostly in the recruitment process. Integration to our process was easy enough, which is a great plus.
  • Cons

  • Way too expensive and terrible customer service.
  • The tests were too difficult for more junior positions. There were few options to customize the delivery of the assessment.
  • We've been trying to cancel our subscription from the very beginning when we realized that the service was not right for our needs.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos