Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"Program is very easy to use. I've been able to work with a couple of customer service people with good results. "
"That it's easy to use for anyone with very basic bookkeeping knowledge yet it gives back the information in a format a CPA could use. I also like the Help tabs and pop-ups. Clear and thorough. "
"It is super flexible, expandable and thorough. The accuracy we have experienced in filing taxes and paying our people with Evolution software has been the best we have ever used."
Cons
"There have been a few problems along the way but they are quick to fix the issues. Other than that..."
"This software is not intuitive, and it is not easy to figure out. There was no training, handbook or cheat sheet like ADP and Paychex offers."
"I miss having a detailed user's manual for assistance with the more complex aspects of the software."
Evolution Human Capital Management Reviews
Filter by:
November 2019
Anonymous
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2019
Great Software
Evolution has been great. We switched from a 3rd party vendor to processing on our own and this software was easy to learn and implement.
Pros
I have worked with both Evolution Classic and Advanced HR and I prefer the Classic version. I love how user friendly it and and how easy reporting is.
Cons
In order to get the reports, there are a lot of clicks. I feel there could be a way to speed this process up. Custom reports are also difficult to build.
August 2018
Melissa from Killinsworth
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
August 2018
Process Driven Software
We have used Evolution for over 5 years and love it. We have several companies that have separate payroll, and it usually takes about 15 mins to process. We follow the simple process of steps that have not changed in the 5 years we have used it. A lot of other software companies make changes to their programs and the steps are all out of wack. I like the basic platform...we do not need a ton of bells and whistles for our employees to get paid so this program works for us! We also love that we don’t have to print check stubs anymore. We set up each employee with a login to view and print their stubs as they need them. We have saved a ton in just printing costs!
Pros
Functional and simple to use. Reports are clean and easy to read and customizable to the info you need.
Cons
Setting up E/D codes can get somewhat confusing. Our customer service rep helpes me set up more complex deductions.
June 2018
Anonymous
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
June 2018
Inexpensive option but meant for smaller organizations
Pros
Easy to integrate with biometric timeclocks. Employee self-service portal was highly functional and accessible from any mobile device. Able to create different locations, departments, and titles for reporting purposes. Able to set up multiple pay rates for employees (ex. shift differentials).
Cons
Meant for a smaller organization, so it did not really scale well as our organization grew. Did not have any other HRIS features (such as applicant tracking or onboarding), so we ended up with many disparate systems that resulted in entering each employee into several different systems.
June 2017
Claire from William Walters Co.
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Everyone on your staff is wonderful to work with. They all make my job so much easier.
I find every thing to be accurate and easy.
Pros
My payrolls are on phone in. But do that twice a month. The only "software" per say that I use, are when you send secure messages such as Tax reports. Plus all other documents that have sensitive identifying numbers, such as Employee personal information (Name, Address, Social Security numbers) I have had nothing but good a good experience with ever staff member that I have worked with at Telepayroll. From the first conversation we had when we were deciding what company to go with for our payroll needs, through the full setup, and by monthly processing. They make everything as simple as can be every step of the way. I am so glad this is the company my boss and I chose for the job. Plus we truly could not have found a better company, nor a better price. Love it, love it love it. I believe you will too if you are looking for top notch service and pricing and a great price. A service you or your employees, can use with ease and peace-of-mind. Never once have we had a problem with our Payroll Taxes, being done improperly. Which I can't say about the last company we were with. TelePayroll takes pride in customer service, and it really shows. There is nothing else that can be said, it is all Pros from me. I have yet to find any Cons, with working with this company or any of their staff.
July 2017
Renie from Fiber Care Baths
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
July 2017
Telepayroll is a very user friendly program to use
Pros
Program is very easy to use. I've been able to work with a couple of customer service people with good results.
Cons
Program does not allow you to build own reports easily from database. It would be nice to be able to manipulate data without having to go to IT.
November 2017
Federico from Millicom
Company Size: 5,001-10,000 employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
November 2017
Overall Seamless Product
Pros
I have used evolution capital management tool as an end user, and i find it is has a simple interface and a ver y user friendly environment. Vacations can be easily requested, and i love the functionality it has to create internal workflows for HR team to process ( for example, i can request employement work certificate, request income verification forms, etc) I can also manage and approve all my direct reports vacations and schedules which i love.
Cons
I dont like the fact that the interface seems very simple. it could have a few enhancements to make it seem more modern
May 2017
Katherine from The Community Development Center, Inc.
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
The program works and is easy to use, but the delay in saving changes could be improved.
For less cost we received all the benefits we had with another company and a closer more personalized one on one relationship with Telepayroll.
Pros
It is not over complicated, and fairly easy to navigate. The reports are intuitive and easy to customize to suit our needs.
Cons
After importing the time from our time clock we review and make changes to employee checks as necessary. Each change is saved and this save takes a quite a few seconds. Waiting to make the next required change for the next employee is frustrating.
May 2017
Amy from Project Angel Food
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
I am very satisfied with Evolution Payroll.
1. Ease of payroll processing, 2. The ability to generate reports easily, 3. Ability to search past payroll history
Pros
Our organization has been using Evolution Payroll (Telepayroll) for more than 3 years. It is easy to use for most routine payroll tasks. I particularly appreciate their customer service. Our account rep has been very responsive when we have special requests or need something explained.
Cons
I miss having a detailed user's manual for assistance with the more complex aspects of the software.
April 2019
Anonymous
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Great Payroll Software
We started using Evolution 8 months ago and use it on a daily basis
Pros
I like that if you forget to enter something it alerts you and that you can view the payroll before processing
Cons
There are a lot of steps to go through to run reports
December 2018
Elana from Carolina Heart Specialists, LLC
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2018
Payroll System
I have been happy with using this system, as I like having all my payroll functions in the one system
Pros
I like that I can manage all aspects of Payroll through one system
Cons
Sometimes, trying to run reports from the system is difficult., however, I can call my rep and she will walk me through the process.
May 2017
Carolyn from Expert Building Maintenance
Company Size: 51-200 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
May 2017
I like evolution, I am happy with it
Pros
It is simple and easy to navigate and I find myself being able to add extra things like notes to simplify my life alot!
Cons
It looks simple, which can be a negative to some. Some times it appears small on some screens. The printing of a manual check doesn't work with some computers and printers which has been frustrating.
May 2017
Andrew from UHS Insurance Agency, Inc
Company Size: 2-10 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
System is fairly easy to use and maneuver around. Could always improve the overall interface
easy to use
Pros
The ability that my payroll company to just connect to it and make changes or help with anything if I ever have any problems. System is fairly easy to us and you have many different report options.
Cons
It doesn't link up with the payroll companies (telepayroll) timeclock system. You still have to download the payroll file and then import it into evolution. Evolution is application based instead of being web base so you need to have the software installed to use it. Software has some improvements it can work on. Can make the format and interface more simplified. Some sections are clunky and unneeded.
May 2017
Linda from Sunny Hills Prosthetic Services
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2017
I really do not do a lot of changes i usually ask my account person for help.
Pretty much just the basic benefits, i really do not do to much changing i only enter in payroll bi-weekly if i need any help with any features i ask my account person for help
Pros
All of the different functions, how some of the functions are easy to use, but others are a little difficult. Otherwise with little employees and only having to do payroll bi-weekly its a good software program
Cons
I don't like it when you have to do a 2nd check for someone or clear a manual check feature before next pay period, its too confusing and i usually have to ask my account person for help
June 2017
Paul from St. Luke's Luthern Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Very thorough yet easy to use.
Time and clear reports.
Pros
That it's easy to use for anyone with very basic bookkeeping knowledge yet it gives back the information in a format a CPA could use. I also like the Help tabs and pop-ups. Clear and thorough.
Cons
Depending on the format type of customer statement you want, many times, you have to print each customer statement one at a time-repeating the format you want. Also, the email carrier you can use is limited. Maybe this has been solved on a newer version/update.
May 2017
Randy from VTP Enterprises
Company Size: 501-1,000 employees
Industry: Restaurants
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
Excellent payroll software. Makes processing payroll simple and easy.
Pros
Web-based and very intuitive. By looking at the screen and reading the options you can easily figure out where to go and what to do.
Cons
It needs a function for processing termination checks remotely. I have to switch to the classic version to print checks remotely.
May 2017
zahra from HRL Engineering & Manufacturing
Company Size: 11-50 employees
Industry: Machinery
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
great software and very easy to use
easy to use! telepayroll team makes it more easy and helpful. thank you for a great experience!
Pros
reports are easy to find and so helpful. the payroll reports are very detailed and changes can be done so easily.
Cons
I think it needs more HR reports . I would prefer if I had employees application for example. deducting FUTA taxe expense right away rather than accumulating it till the end of the year. I would like workers comp to be on there as well.
May 2017
Kevin from KB Delta
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
We have been using evolution for a few years and love it!
Pros
Evolution is great that we have quite a bit of control over employee information and are able to update employee information quickly. The most desirable aspect of Evolution is the numerous reports that can be generated and are very helpful.
Cons
The only thing that I would say is a con is that you don't have COMPLETE control of each employee but you do have quite a bit of control. Maybe this is for security purposes but I really like the software.
May 2017
Ramona from Precious Lamb Preschool
Company Size: 11-50 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
Excellent Customer Service, Easy to Navigate Software, Quick Help with Questions
I use to have to do payroll by myself twice a month. I would have to print out the latest federal and state tax charts and ensure that my employee's payroll was done correctly. It would take a significant part of my day to process. Now that I use Telepayroll I am able to process the payroll more quickly and they handle all the taxes, payments, W-2's, etc. It has been a huge help.
Pros
Easy to input payroll. Easy to add new employees. Easy to navigate the tabs. Staff is always helpful to help me with any questions that I might have.
Cons
The only negative I have is that I only use the software twice a month so I don't really get the opportunity to really know all that it does....but that is not a limitation on the software. The staff at Telepayroll always returns my calls very quickly and handles any questions or concerns I have promptly and efficiently.
February 2018
Andrew from UHS Insurance Agency, Inc
Company Size: 2-10 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
February 2018
Simple to use and basic features, lacking in advance feautures
does out payroll
Pros
Software is pretty simple to use once you get use to it. IT is partially web based since your submitting the information electronically directly
Cons
The software UI seems pretty dated and similar to a DOS based system versus something that is more web/cloud based. Features are kind of limited and seems like the UI can be redone to make it more appealing visually and easier functions.
May 2017
Tony from Oakwood Academy Schools
Company Size: 11-50 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
The Customer Service is unsurpassed !!! Love these Folks.
Pros
Ease of use, and on the very rare occasion when it isn't, the Customer Service folks are always there to help. I was on a trip out of the country and couldn't process my payroll on time, so they did it all for me...now that's service. Thanks!!
Cons
System doesn't have an IOS version, which would make it possible to do from an iPad or MAC if you are an Apple fan
May 2017
Latashia from Alliance Industrial Refrigeration Services, Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
Overall the experience has been great with the help of Kelly Ellis and staff.
Pros
I love that the employee has some control and accountability for updating and accessing their information.
Cons
I least like the fact that an employee can request time off without having adequate time to use and they system will allow it to be processed. It would be helpful if the system prompted in addition to not allowing the employee to request time if there were not enough hours available.
June 2017
David from Actionable Research, Inc.
Company Size: 2-10 employees
Industry: Market Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
June 2017
Evolution is Intuitive on the Payroll Entry Side, Needs More Intuitive Reporting
It helps us get our payroll done cost effectively and accurately.
Pros
It is very reliable and easy to enter payroll information. It is also full of checks to insure information is not accidentally changed.
Cons
Reporting is challenging to use without training - could be more intuitive. Generating reports needs to be a drag and drop process that includes preview drag and drops.
May 2017
Chris from DOGGIE WALK BAGS, INC.
Company Size: 11-50 employees
Industry: Plastics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
Every 2 weeks I enter hours and everyone gets paid. It is too easy.
The greatest benefit is the support team that is my safety net for any mistakes I might make.
Pros
It gets the job done - simple & fast. The reporting feature is very nice; what ever information I need is at my fingertips.
Cons
There are more advanced features that I don't know about that might be of benefit to me. Some features are for bigger companies and I will never need.
June 2017
Sherry from Biard & Crockett
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2017
Love this software and the payroll company that set it up for us.
Helps my payroll go smoother and with less mistakes every week.
Pros
Ease of navigation and lots of great data quickly available to me when i need it. I can always go back in time if need be.
Cons
Not as user friendly as I would sometimes like if I haven't opened a particular file before. Not really great technical help sections.
May 2017
Gina from Grace Fellowship Church of Costa Mesa
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
The people at Evolution are amazingly helpful.
Pros
It is super flexible, expandable and thorough. The accuracy we have experienced in filing taxes and paying our people with Evolution software has been the best we have ever used.
Cons
It can be pretty complicated to use. Some of the steps to prepare payroll are not as intuitive as I would like them to be.
May 2017
Carey from Heal the Bay
Company Size: 51-200 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2017
Great customer service, but the software is difficult
We are able to process our staff semi-monthly payroll easily for both exempt and hourly employees.
Pros
You provide great customer service that I rely on to input or update anything that varies from the current payroll set up.
Cons
This software is not intuitive, and it is not easy to figure out. There was no training, handbook or cheat sheet like ADP and Paychex offers.
May 2017
Jennifer from Blackbird Contracting Services Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2017
I have always had an overall good experience.
My records are pretty accurate and that is a great peace of mind.
Pros
Accuracy and reliability and the amount of information I am able to obtain for other job functions is very helpful.
Cons
The modular components make it a bit user unfriendly. A few reports aren't what I need them to be and there doesn't seems to be much Help within the system navigation.
June 2017
Cynthia from Behavioral Systems Southwest
Company Size: 201-500 employees
Industry: Mental Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
The customer service is exemplary.
This is a superior product and cost less than our prior payroll provider.
Pros
I have found the software is very easy to use. The software flows easily and is simple to use. The software also has many customizable reports.
Cons
The process for doing manual checks is a little cumbersome and the manual checks cannot be printed directly from the software.
May 2017
William from T&M Inc
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
Carrie Morrison is awesome!!
Pros
Ease of operation and speed of input. I can input payroll in two minutes and the funds required report is emailed to me the next day.
Cons
Some reports make it difficult to pinpoint certain information. If I need a certain employees payroll for a particular time frame it can be done it just a little time consuming.
May 2017
Veronica from ORBO
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
I have had a fantastic experience using the Evolution Payroll software.
Pros
The thing I like the most about this software is that it is user friendly, we have access to any information we may need 24/7. Some of the information we have available is the benefits management, and W-2 preparation. There is also live one on one online training which helps new individuals get familiar with the software and everything it has to offer. In case we have any questions or need help with anything we have our rep from Telepayroll who we can reach out to. My rep is just wonderful! She is always so friendly and willing to help me resolve any issues I may encounter.
June 2017
Rikki from Universal reprographics Inc
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
June 2017
Pretty easy to learn. Taught myself
Cheaper then adp at the time I switched
Pros
User friendly never had a problem reliable not to hard to teach someone how to do it if I am on vacation
Cons
To have taxes taken out you have to pay for the entire payroll before pay day for the net checks and then also have to pay payroll taxes almost a week early
June 2017
Rick from Compass Bible church
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Great company and reliable.
Pros
They always answer the phone when I have a question and answer my question or solve the problem. Every customer service representative knows the system.
Cons
Some of the reports have to be run on a certain date and once that dates has passed the report cannot be run for a previous date.
May 2017
Tom from Warrior
Company Size: 501-1,000 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
May 2017
It's great and does the job, but is old...even with new updates Evo is on an old school platform.
I'd recommend Telepayroll all day long as their service is excellent and they deliver what was promised. The Evolution software does the job, but is old...functionality wise.
Pros
It works 100% of the time. Connection to server is always reliable regardless where I am. Thank you Steve Wainer.
Cons
It's old. Changing an icon at log-in or a feature icon doesn't update the user platform as a whole. Can't copy and paste some things that should be allowable.
June 2017
Evelyn from SMS
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
June 2017
Excellent reports and maneuverability
Pros
Easy to use and customer service is excellent at our payroll vendor. They are able to provide any reports that we ever need.
Cons
The system could use more reports but can get them on demand via customer service. Our company does not fully utilize what the software has to offer.
May 2017
Jaime from Prographics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
May 2017
It does wat it is supposed to do.
Pros
There is Nothing that I like most,
Cons
I can't create custom reports. Can't save default settings for the company and/or user. Can't backup our company data. Can't resize windows. Poor or no online documentation.
May 2017
Norena from Los Altos United Methodist Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
I have become accustomed to using this software. It functions well for my needs.
Good pricing.
Pros
There are different ways of getting to the information. There are specific reports that meet my needs.
Cons
There should be more explicit directions and user interface on the screen where one can add extra columns to the type of pay. For example, it should be stated as part of the interface that one needs to DRAG the required type of pay hours ACROSS to the other side of the screen.
May 2017
Amy from Berg Executive Resource Group
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
May 2017
The program is super user friendly and easy to navigate
Pros
I like that it's easy to navigate, and easy to train others on how to use the software. Customer service is helpful too.
Cons
I wish I could do my own customizing to menus, reports, etc. without having to contact someone to do it for me.
May 2017
Mary from LB Brokerage, Inc
Company Size: 2-10 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2017
It's been easy to use but need a little help every once in awhile
It seems very easy to use.
Pros
Very easy to use. I use it twice a month and it makes it a lot easier than having the call in payroll, which is what I used to do.
Cons
Changing information. If the employee has information that needs to be changed, I sometimes don't know how to do it.
May 2017
Gina from Berg Executive Resource Group
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
May 2017
No issues with processing and having to wait.
Pros
Easy to use software. I like that I can see how the changes I make will affect the check in real time.
Cons
Adding reports requires help. I wish the reports function was a little more user friendly. Including the export feature.
May 2017
Dalya from Kirk O'The Valley Presbyterian
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2017
Evolution is a great tool, but not the most user friendly application.
Access to payroll information, reports and employee information.
Pros
The access to viewing information instantly and not having to call the payroll service. The ability to print report for individual employee.
Cons
Printing reports. By the time you select your report and use the parameters, you go in or out and before you know it the system will print a huge report. There is no verification displayed for your selected parameters.
May 2017
Adriana from Care Homes Registry
Company Size: 51-200 employees
Industry: Human Resources
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
Very user friendly. Simple queries for first timers
Anytime access. Quick and easy payroll processing.
Pros
The reporting function and the overall outlay of its queries. I like that I can access lots of information in severa different areas.
Cons
May 2017
Reny from Opica adult day care center
Company Size: 11-50 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
May 2017
Always positive
I like the easy access with the software and very easy to use.
Pros
User friendly, I can submit payroll a day before which is good because sometimes we didn't receive timesheets on time.
June 2017
Michele from Threee Brothers III, Inc., dba Zito's Pizza
Company Size: 51-200 employees
Industry: Restaurants
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
I love working with Evolution Payroll! Very easy and reliable service.
Pros
The software is simple and easy to understand and follow step by step. I like that it won't allow me to move on until I have completed the task.
May 2017
Cathy from Open Doors wtih Brother Andrew
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
I love the customer support. I often feel I'm their only customer
saves time as the company will actually do payroll for me at no additional cost
Pros
it is easy to use. They offer free training classes to ensure you know how to use it to it's full capacity
Cons
May 2017
Trevor from Two Palms Nursing Center, Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
Excellent product with great service!
Pros
Very, very functional and user friendly, ie: ease of use. Love the automatic updates. Able to access from multiple locations.
June 2017
Pat from Nurses Educational Opportunities, Inc.
Company Size: 2-10 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Telepayroll is a great "personal touch" service
Ease of use
Pros
Easy to use and fast, great customer service, when and IF the need arises. Highly recommend Telepayroll with this service.
June 2017
Sharon from Pacifica Landscape & Masonry Co
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
June 2017
I am sure that I have not used all of the features, but I like what I have used.
Easy payroll
Pros
Once I got it figured out it has been easy, and I am sure that there is a lot more that it will do that I have not used. My use is minimal.
Cons
I haven't found anything I don't like. But, again, I am sure that there is a lot more that it will do that I have not used.
May 2017
Sherri from Purifying Systems
Company Size: 2-10 employees
Industry: Architecture & Planning
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
This has been an easy transition for our company.
Pros
Once you are set up, it's easy! Everything is pretty much there already and you just have to add current payroll info.
Cons
A little confusing at first, but easy once you know your way around. I did print out the manual, which makes a huge difference too.
June 2017
Linda from EMSOC
Company Size: 51-200 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
1.0
Functionality
2.0
June 2017
Our rep - is the best!
Pros
somewhat easy - but with help - it is great; also the ability to get quick turnarounds is very valuable - with the ease of reports
Cons
Only bad thing is when no one is there to assist with the frequent changes in the program - and we are transferred all over the company for help.
May 2017
Alain from LBCM, Inc.
Company Size: 2-10 employees
Industry: Real Estate
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2017
We have always been well satisfied by customer service
Payroll _ timeclock
Pros
The software is easy to use and easy to teach. Since we used it, we have not received any complaint.
Cons
I don't have any negative elements to report toward the software and the company. Except the way the pay stub and check are prepared: not very convenienet.
Displaying 1 - 50 of 57 reviews