All ExactHire Reviews

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Sarah

Human Resources, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

ATS ExactHire Review

I love it and would recommend it to any business.

PROS

It's very intuitive and easy to learn. It's also very customizable.

CONS

I wish it connected directly with LinkedIn.

Reasons for switching to ExactHire

Bullhorn was not intuitive, hard to use, clunky, and didn't make any sense.

Vendor Response

Thank you for the review. We also appreciate your patience with the request to better connect LinkedIn. We are continuously trying to improve, including items that require 3rd party agreement, like LinkedIn. Recently we were approved to begin production on an enhanced connection, which will hopefully satisfy your wish.

Replied February 2023

Dawn

Telecommunications, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

It is a great product!

Overall, we have had a great experience with ExactHire.

PROS

I liked the fact that we are able to organize our applicants streaming in and also that we are able to post to several job boards.

CONS

The only thing I did not like is not being able to use the software more, as we aren't currently hiring.

Reason for choosing ExactHire

The price point and also the fact that ExactHire is a local company to us.

Vendor Response

We appreciate the time you took to review the system. We are glad you've enjoyed it. As hiring needs change and evolve, we hope you always think of us as a resource.

Replied February 2023

Dustin

Automotive, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Exact Hire is OK

It was good in terms of customer support but lacking in terms of practical use in this hiring environment.

PROS

The software is for the most part easy to use and the customer support is good.

CONS

Unfortunately, in this job environment, and in our field, no one want to go the extra step needed to use the features you provide. They would rather just submit a resume and be done. In that context, your software has not been useful to us and was quite expensive.

Reason for choosing ExactHire

Yes

Vendor Response

I'm sorry that our system did not provide in a way you had hoped. It is hard to usher applicants into a way of doing something that may seem foreign or unnatural to them - like electronically submitting an application, when walking into a place and handing a paper resume or having a conversation will work just fine. Thank you for allowing our team to help navigate this territory with you and for acknowledging that our service has been good.

Replied February 2023

Mallory

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

It's A No Brainer - Choose ExactHire

5 Stars! From the C-Level staff and all the way down, the culture of ExactHire places customers first. My company's success and hiring needs are their top priority. The marvelous ATS they provide is proof of that. Plus, their personable environment has made working with them a pleasant experience!

PROS

From our side of things, the functionality is phenomenal! Because of how intuitive the system is the ease of use is extremely high. This system allows you to quickly identified qualified candidates and keeps the hiring process very organized. The experience from creating an open position to onboarding is seamless and painless. I can message candidates and collaborate with the hiring team without leaving the ExactHire system. I don't waste precious time because I'm able to do everything I need during the hiring process from a unified platform. From the applicants perspective it is also an excellent experience! I've received feedback from candidates stating how applying to other jobs was clunky and off-putting, but ours (ExactHire) wasn't. This gives me peace of mind knowing that the ExactHire's software isn't turning away candidates and I'm getting maximum participation from qualified applicants. Lastly, the staff at ExactHire is unbeatable! From the customer service team, to technical staff, to management, we've always experienced exceptional support and care. Business always involves people; so, you might as well enjoy the people you have to work with. These guys rock!

CONS

I'd have to think really hard on this because the ExactHire system does what we need and more. It performs very-well, is affordable, and applicants like using it. ExactHire is a very transparent company and provides a list of upcoming features. So, as our company grows, I know the ExactHire platform will keep up with us.

Vendor Response

Mallory, we're so glad you've had such a great experience using the ExactHire ATS, and that working with our team has been pleasant. We appreciate you taking the time to highlight the benefits that matter most to you.

Replied January 2020

Jeanette

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

LOVE using this software!

LOVE IT! I used ExactHire at my previous employer. When I switched companies and found the HR Team didn't have and ATS, I got approval and contacted the ExactHire team right away for a quote and implemented the new platform. What a time saver and easy to use, thank you ExactHire Team!

PROS

I have to pick one?! I guess it would be the fact that it is so easy to use it truly makes my HR job posting/tracking loads easier than trying to manage them all separately.

CONS

1) No word count in the job description area. It would be helpful if the job description area would A) tell us the word/space count and B) tell us what the limitations are for each job board ad. (Not sure if this is possible, but would be helpful!) 2) When you create a Job Board ad, it would be helpful if when we searched we could tell which ones were free and which ones are paid. It takes some time to sift through all of them to find out information.

Reason for choosing ExactHire

I used it at my previous company and loved it.

Lynee

Retail, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

ExactHire is a great option for Multi-Unit Users

Exceptional

PROS

We have had a very positive partnership with ExactHire. From the onset it was evident they are a customer driven provider and we continue to be impressed with how receptive they are to ideas/suggestions and how quickly they respond with sound changes and upgrades. They are a top notch provider!

CONS

Nothing immediately comes to mind. ExactHire has meet, and in most instances, exceeded our expectations. If they extend their services to other areas we would like to see them become involved in social media as a recruitment platform that is tied to our open positions posted on ExactHire.

Reason for choosing ExactHire

We felt like ExactHire was excited to have us as a client to partner with a multi-unit/multi-state employer and were receptive to customizing their product to our needs - which they did very successfully.

Reasons for switching to ExactHire

We needed a more mobile/user-friendly employment application.

Vendor Response

Lynee, thank you so much for articulating the details of your specific experience working with our ExactHire team. We're so glad that our focus on being a seamless option for multi-location employers is resulting in a positive experience for your organization! Thank you for your comments!

Replied October 2020

Rebecca

Restaurants, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

HR Specialist

They are amazing at working with us, listening to our ideas for updates and new functions. They really are the best!

PROS

It's ability to text applicants and that it's mobile friendly for users and admin!

CONS

I wish it could somehow integrate with our Payroll software, however, TBH I don't know how much helpful information we would even be able to transfer if we could.

Reason for choosing ExactHire

We chose to stay with ExactHire because they made us feel like we were a priority to them!

Vendor Response

We do value you! In our minds, our clients are an extension of our team. We know we can only improve with feedback - and the best feedback comes from those who use the software. We are happy that you're pleased with the system. And we hope to be able to continue to provide great Customer Service to you.

Replied February 2023

Shauna

Restaurants, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Exacthire Review

The Exacthire team is always responsive and we work together as a team to get the most value out of the product.

PROS

I love that we were able to customize many of the features to suit our business needs. The Exacthire Team always listens to our questions, concerns and comments. Their follow-up is impressive and are always asking us to be part of the process.

CONS

There is little I dislike about the software. There are glitches from time to time but they are quickly resolved.

Vendor Response

Shauna, Thank you for your positive review of the ExactHire ATS, as well as the kind words about our team! We're so glad that it is clear to you that your input is valued and that we are responsive to your needs. Thank you for your responsiveness as well...it's a pleasure to work with your organization.

Replied October 2020

shivasish

Market Research, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

It provide many software solutions to aid companies in managing their hiring processes.

ExactHire is a reputable provider of HR technology and offers a number of software solutions to assist businesses in managing their hiring procedures. Tasks like job postings and resume screening can be automated with their software.

PROS

By automating processes like job posting, resume screening, and interview scheduling, their software aims to speed up the hiring process. They also provide resources for managing job offers, background checks, and labor law compliance.

CONS

ExactHire's software solutions are more expensive compared to other HR technology providers in the market.

Ashley

Wholesale, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

1 Year of ExactHire

Overall, it has been great. It was easy to roll out when switching platforms, the ease of use is phenomenal, and the mobile friendly piece is a plus. Most ATS systems I have used do not the have the mobile capability.

PROS

I love the ease of use for hiring managers and the mobile friendly capabilities.

CONS

When an applicant is disqualified, I wish that it would trigger and automated "no thank you" email. For me, once a hiring manager disqualifies a candidate the applicant disappears and becomes out of sight, out of mind.

Reasons for switching to ExactHire

HireCentric was not user friendly and seemed outdated

Joy

Hospital & Health Care, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Exacthire feedback

PROS

for the most part, it is user friendly and support team is excellent. [SENSITIVE CONTENT] is great!

CONS

It would be nice when applicants select other jobs that everything in their application would transfer over including what uploads were done by the administrator.

Julie

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

What's NOT to Love!?

Time saver! Documentation is less time consuming! Overall it has been a great experience.

PROS

Using ExactHire has eased the time consuming process of updating an applicant tracker that was created in Google sheets. The ease of communications with applicants, and internally with managers is a time saver as it is one stop shopping when it comes to documentation. Internally we can see notes created during the screening and interview process, as well as communications with the applicant.

CONS

I've not discovered anything I don't like about the software yet.

Vendor Response

We are so happy to hear you're enjoying the system! We agree that it helps save time and is much more secure than a spreadsheet, so it's good to hear that has become a reality for you too. We hope we can continue to meet those expectations. Thank you for the feedback!

Replied February 2023

Meaghan

Government Administration, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Like it so far

using EH is a vast improvement from our previous manual practice. still learning how to best utilize all the features.

PROS

ease of use for applicants. connecting job boards

CONS

some of the navigation is not intuitive.would like an easy way to print job posting.customizing applications is not intuitive...having to create job questions separately.

Reason for choosing ExactHire

contract terms met our standards (breezy had some language that our legal team did not like); price was better

Vendor Response

Thank you for reviewing our system. If we haven't already, we will make sure that your request to print job postings is added to our development request list. We have started and are continuing to update some of the items that are not as intuitive as our users would like, and we've done that because of feedback like this. Thank you for caring enough to share and stick with us.

Replied February 2023

Cristina

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

ExactHire

PROS

Good app for HR management, I appreciated the document module which made the paper work easier in the onboarding process and all the documents were in one place. The customization of roles and workflow was very nicely done, the controls are intuitive, user friendly, notifications and various triggers are good and can be modified as needed. I liked the reporting in the form of tables, dashboards and graphs.

CONS

I was happy with the app as it is, it could be linked to Linked-in to provide more functionality or to other systems such as Pay roll. This strikes me as room for improvement, otherwise I have nothing to complain about.

Julie

Medical Practice, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Ease of Use

By using ExtraHire we have been able to hire several healthcare employees and have received numerous applications.

PROS

the product is easy to use, the categories are defined and easy to toggle from the application screen to any detail screen.

CONS

I do not have any dislikes about the software

Christy

Hospital & Health Care, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great product, great price

Great experience, great customer service

PROS

Very pleased with the functionality and can’t beat the price

CONS

Nothing yet, have been using for several months

Connie

Construction, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2022

Exact Hire

PROS

software is easy to use and user friendly

CONS

had to add the OFCCP compliance component for additional cost

Reasons for switching to ExactHire

cost

Brittany

Hospital & Health Care, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

5/5 star review

PROS

that it is so easy to navigate, and understand

CONS

None at the moment, hope to not have any

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