What is ExakTime?

ExakTime is a two-decade provider of time tracking for construction and field-based industries. The robust, easy-to-use time tracking and scheduling app syncs directly with user-friendly cloud software, allowing for easy scheduling of shifts and tasks as well as real-time attendance, hour, cost code and other data that’s accessible and actionable from anywhere. ExakTime runs on Android and iOS phones and tablets, while the time tracking software integrates with all major accounting programs.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

154 Reviews of ExakTime

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(73)

73

4 stars

(47)

47

3 stars

(23)

23

2 stars

(3)

3

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 154 results

June 2018

User Profile Picture

Ashley from CES Industrial

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2018

Easy to use. Basic functions but work well for what my company needs for time tracking purposes.

Pros

Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.

Cons

The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.

Response from ExakTime

Replied June 2018

Hi Ashley, It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers!

February 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2018

We use ExakTime for our time sheets

Once payroll has a handle on the software and has faith in the software. It does make payroll faster to process.

Pros

It integrates with QuickBooks. The reports that we use are vital to billing our clients since they are billed on a time and material basis. The ability to go back and look at individuals time sheets makes it easy to research any ones time worked.

Cons

There is a learning curve. It is not an easy process for individuals that are not computer literate. They do have good support staff.

February 2020

Peter from Colgan Construction Corp.

Company Size: 2-10 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2020

A time-keeping company that cannot keep time

Pros

It was easy to use. My employees liked it. Nobody likes keeping track of hours

Cons

I used this application for several years. GET THIS. IT PRODUCES DUPLICATE TIME ENTRIES ON A REGULAR BASIS!! This has created several very tense and embarrassing situations with my hourly customers. They said the error was on our end. We must have double synced the records to Quickbooks. To that I say why would you create code that allows that action to take place? What possible benefit is that?And when I called them to request the time records that were created when I was paying for the program, (so I could sort out the mess they had created with my customers-plural) they demanded $140 for those records. I switched to Tsheets which is much more reasonably priced and bonus--It actually produces accurate time records. Bottom line, if your selling accuracy and accounting programs, make sure they actually work.

Response from ExakTime

Replied February 2020

Hello Peter, We apologize for any frustrations experienced after discontinuation of services. We focus on resolving all concerns with our active customers to their satisfaction and are confident these issues are not occurring across our customer base.

April 2018

User Profile Picture

Ruby from Belknap Plumbing Systems Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

April 2018

Life changer!

We used to get hundreds of time cards a week and now I audit and track my guys through this software, I can not recommend it enough!

Pros

The instant access to the guys time and location. and the maps on the sitehub are a life saver! no more printing 50 maps every morning!

Cons

Report sorting. there are only predefined sorting options I would like to be able to sort by any field I want. I get around it by downloading them into excel however it would be nice not to have to do that.

June 2018

User Profile Picture

Jorge from MC Electrical NY Inc

Verified Reviewer

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2018

Excellent time keeping tool.

Payroll is simplified.

Pros

Very easy set up, features are very convenient and precise. Employees enjoy the convenience and payroll becomes a breeze.

Cons

Not many bad things about this product, perhaps GPS accuracy can be tweak a bit but I thin k that may have deal with devices being used on as well.

Response from ExakTime

Replied June 2018

Hey Jorge! Thanks for the review. We love to hear that our services make payroll a much easier process for people. Glad to hear its become a breeze!