ExakTime Software

ExakTime Software

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Recommendations

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About ExakTime

ExakTime is a two-decade provider of time tracking for construction and field-based industries. The robust, easy-to-use time tracking and scheduling app syncs directly with user-friendly cloud software, allowing for easy scheduling of shifts and tasks as well as real-time attendance, hour, cost code and other data that’s accessible and actionable from anywhere. ExakTime runs on Android and iOS phones and tablets, while the time tracking software integrates with all major accounting programs. ...
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Multiple Devices

ExakTime User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

3.5

Showing 1 - 5 of 168 reviews

User Profile

Ashley

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2018

Easy to use. Basic functions but work well for what my company needs for time tracking purposes.

Pros

Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.

Cons

The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.

Response from ExakTime

Hi Ashley, It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers!

Replied June 2018

Grant

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
1

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Too Expensive

Not too bad; decided to move on because there was no price match per different company.

Pros

Easy to track employees on jobs per times.

Cons

Nothing really until my subscription came due and was going to double after paying the same rate for the last 3 years.

Reasons for switching to ExakTime

Too much money for a product that we can control the cost on. I tried working with ExakTime about keeping the price the same rate that we've always paid; they offered a discount but still couldn't even come close to the other company we chose to go with. We are a small business of about 5-10 employees and have seem multiple prices go up from COVID supply disruptions. I will be only spending about $400 this year with promotion on first year and then $600 the next year. ExakTime new subscription was going to be about $1400; 25% discount was the best they could offer. I offered them multiple times to price match as we know their program and like it. But I will train myself for a significant price reduction.

Krystal

Company size: 11-50 employees

Industry: Construction

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

May 2022

terrible policies on refunds

Cons

we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..

Reasons for choosing ExakTime

we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..

Mike

Company size: 11-50 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Payroll time saver!

Great overall experience with Exaktime. I would recommend it to anyone that has employees traveling to different locations.

Pros

It is extremely easy to set employees and locations up on Exaktime. We obtain very accurate weekly timesheets for all the employees, as we know exactly when they have arrived within the geo fence and logged in/out

Cons

I do not have any negative to say about Exaktime

Reasons for choosing ExakTime

The functionality seemed to be better suited for my business.

Kenneth

Verified reviewer

Company size: 51-200 employees

Industry: Construction

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

January 2020

Clocking out

Pros

It super handy having it on my phone for clocking in and out from job site to job site.

Cons

As of late it seems to be clocking me out automatically. Always at noon. Why?? [SENSITIVE CONTENT HIDDEN]

Response from ExakTime

Hello Kenneth, Thank you for your honest feedback, it is appreciated. We are happy to hear that the mobile app is making the clocking in and out process much easier for you. In regards to the clocking out automatically you mentioned. We will have a tech look into this for you and reach out to assist.

Replied February 2020

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