ExakTime Software
About ExakTime
ExakTime is a two-decade provider of time tracking for construction and field-based industries. The robust, easy-to-use time tracking and scheduling app syncs directly with user-friendly cloud software, allowing for easy scheduling of shifts and tasks as well as real-time attendance, hour, cost code and other data that’s accessible and actionable from anywhere. ExakTime runs on Android and iOS phones and tablets, while the time tracking software integrates with all major accounting programs.
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ExakTime User Reviews
OVERALL RATING
Showing 1 - 5 of 168 reviews
Ashley
Verified reviewer
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2018
Easy to use. Basic functions but work well for what my company needs for time tracking purposes.
Pros
Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.
Cons
The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.
Response from ExakTime
Hi Ashley, It is good to hear that the straightforward approach of our mobile app has made it easy for your employees to use. Thank you for your review, we love to get feedback from our customers!
Replied June 2018
Grant
Company size: 2-10 employees
Industry: Construction
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
August 2021
Too Expensive
Not too bad; decided to move on because there was no price match per different company.
Pros
Easy to track employees on jobs per times.
Cons
Nothing really until my subscription came due and was going to double after paying the same rate for the last 3 years.
Reasons for switching to ExakTime
Too much money for a product that we can control the cost on. I tried working with ExakTime about keeping the price the same rate that we've always paid; they offered a discount but still couldn't even come close to the other company we chose to go with. We are a small business of about 5-10 employees and have seem multiple prices go up from COVID supply disruptions. I will be only spending about $400 this year with promotion on first year and then $600 the next year. ExakTime new subscription was going to be about $1400; 25% discount was the best they could offer. I offered them multiple times to price match as we know their program and like it. But I will train myself for a significant price reduction.
Krystal
Company size: 11-50 employees
Industry: Construction
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
May 2022
terrible policies on refunds
Cons
we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..
Reasons for choosing ExakTime
we used it for years. paid for a brand new yearly plan of over $3,000 only to find a month later that our hornets do not work any longer because they are out dated 2-3g. Exaktime should have made us aware of this before they renewed our policy. Told us only thing we could do is buy new hardware. Refused to refund our $.. WOULD NEVER TREAT A CUSTOMER LIKE THIS..
Mike
Company size: 11-50 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
February 2022
Payroll time saver!
Great overall experience with Exaktime. I would recommend it to anyone that has employees traveling to different locations.
Pros
It is extremely easy to set employees and locations up on Exaktime. We obtain very accurate weekly timesheets for all the employees, as we know exactly when they have arrived within the geo fence and logged in/out
Cons
I do not have any negative to say about Exaktime
Reasons for choosing ExakTime
The functionality seemed to be better suited for my business.
Kenneth
Verified reviewer
Company size: 51-200 employees
Industry: Construction
Time used: More than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
January 2020
Clocking out
Pros
It super handy having it on my phone for clocking in and out from job site to job site.
Cons
As of late it seems to be clocking me out automatically. Always at noon. Why?? [SENSITIVE CONTENT HIDDEN]
Response from ExakTime
Hello Kenneth, Thank you for your honest feedback, it is appreciated. We are happy to hear that the mobile app is making the clocking in and out process much easier for you. In regards to the clocking out automatically you mentioned. We will have a tech look into this for you and reach out to assist.
Replied February 2020
