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> Reviews of Factorial. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Factorial is a good fit for you!

Source: https://www.softwareadvice.com/hr/factorial-profile/reviews

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Factorial Reviews

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[Overview](https://www.softwareadvice.com/hr/factorial-profile/)

Reviews

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# Factorial Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(175)

4

(105)

3

(16)

2

(4)

1

(13)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.2

Value for money

4.1

Functionality

4.2

* * *

### Pros

"Our team loved that there were a lot of customizations as far as separating different types of time off as well as being able to clock in and out directly from the phone. "

"I loved the features, It offers great team collaboration and banking and managing my money is super easy"

"The customizable dashboard allows you to set individual preferences, making it easier to use."

### Cons

"The support is very disjointed, platform has many bugs and issues which support cannot help you with and your named account managers do not communicate or are seemingly there to manage and help."

"It’s very rare for the website to be down and if that happens, it usually doesn’t last long."

"I reached out multiple times (Oct 10, 11, 14) to clarify the issue before renewal — no one replied."

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Factorial Reviews, Pros and Cons - 2026 Software Advice