--- title: "Factorial Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Factorial. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Factorial is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/factorial-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [Factorial](https://www.softwareadvice.com/hr/factorial-profile/) / Factorial Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/factorial-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/factorial-profile/alternatives/) # Factorial User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 320 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 177 reviews (55%) - 4 stars: 108 reviews (34%) - 3 stars: 16 reviews (5%) - 2 stars: 4 reviews (1%) - 1 star: 15 reviews (5%) ### Most mentioned pros - Our team loved that there were a lot of customizations as far as separating different types of time off as well as being able to clock in and out directly from the phone. - Overall, happy and satisfied for the purposes that this is being used in my context which is for the human resources application for time and attendance control, absence control and documentation channel. - The interface is clean and intuitive, and the platform offers a good range of HR features for small to mid-sized companies. ### Most mentioned cons - The support is very disjointed, platform has many bugs and issues which support cannot help you with and your named account managers do not communicate or are seemingly there to manage and help. - Some reports and approval workflows cannot be fully adapted to very specific needs. - Factorial has customer support that is not responsive enough. ## Factorial customer reviews Showing reviews 1-25 of 320 (page 1). ### Great HRIS - Overall rating: 5/5 - Reviewer: Beatrice K. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience was easy and great for daily use. The format was modern and easy to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great HRIS system to track items such as time off, overtime, documents, requests, and tasks to complete. #### Cons Sometimes the site would not sync well with other time tracking tools like Float, so real-time accuracy for overtime hours was hard to deduce. --- ### Great for a smaller, less complex team. - Overall rating: 4/5 - Reviewer: Dana P. - Verified reviewer: Yes - Industry: Veterinary - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We had an overall great experience with factorial, it just did not work for our hospital and its needs. We have emergency differential which we could not make work with their clock in/clock out system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Our team loved that there were a lot of customizations as far as separating different types of time off as well as being able to clock in and out directly from the phone. It was super user friendly for our entire team and the Factorial team worked with us quite a bit. #### Cons We unfortunately had some issues as Factorial could not set up our pay differentials into their time clock appropriately. #### Reasons for switching to Factorial We wanted to make it easier to track time off and other features and offer team members the ability to have access to these things from their own phones. We switched back to Avimark clock in system after a few months. --- ### Factorial review for new employees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I am loving it so far. I started using it three years ago and it is one of my favourites to setup for company employees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros It is a very beginner friendly software for juniors to check in and out their working hours and other management tools. #### Cons Needs more software or plugin integrations, it can be a little too simple sometimes and requires more personalization. #### Reasons for switching to Factorial Holded is more complicated and has some different functionalities to what I needed. --- ### Everything goes as long as it increases MRR - Overall rating: 1/5 - Reviewer: Francisco V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I’ve used Factorial at two different stages in two different companies. I’m talking about 2019 and even earlier, and now again in my new company. I was the driving force behind its implementation in both cases. So I think I know a thing or two about Factorial. In this latest stage, I was comparing them with other providers and everyone told me: it’s not what it costs now, it’s what they’ll make you pay later. And I get that. They apply aggressive discounts at the beginning and if they release new modules or features, if you want them, you pay the base price + extra. That’s part of the usual game. But what I had never seen until now—and what has deeply outraged me—is that they take one of the CORE modules, decisive in choosing the tool (such as payroll), and tell you that in 3 months they’re going to deprecate it. But not to worry, because they’ll launch a new payroll module outside the CORE, supposedly much better. And yet they don’t reduce the price of the CORE product, and the new pricing is an additional €2.5 per employee for this new payroll module. A SPECTACULAR MOVE in terms of upgrading, increasing unit price per account, you name it—but PATHETIC when it comes to the values it conveys. EVERYTHING goes as long as it increases the MRR of your already captive accounts, knowing that since implementation takes time, it’s not easy for clients to just leave, so you squeeze them. I need to think it over calmly and weigh the pros and cons after cooling down. I don’t know what final decision I’ll make, but what will definitely not go away is the pitiful image they’re giving, and how in the future I will think long and hard before considering them again—or recommending them to others in the industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I always thought it was a fantastic all in one HR platform. It´s easy to use even if they have many tools, modules, etc. #### Cons EVERYTHING goes as long as it increases the MRR of your already captive accounts, knowing that since implementation takes time, it’s not easy for clients to just leave, so you squeeze them, increasing prices and deprecating modules from their CORE solution. #### Reasons for choosing Factorial Modules vs Price offering was apparently the best option at that moment #### Reasons for switching to Factorial I had try them in the past and I used to love how it worked --- ### A holistic solution that makes HR work significantly more efficient. - Overall rating: 5/5 - Reviewer: Gert V. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Factorial gives us transparency and overview of recruiting processes at all times and allows us to seamlessly track employee development with interviews, feedback and all necessary data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Factorial is very clear and structured. Especially for those in charge of the team. It significantly reduces operational effort, offers an efficient recruiting process, simple absence/attendance management and a clear employee overview. The recruiting process, in particular, is very well-designed. Factorial ensures optimal collaboration between the recruiting department and the teams. #### Cons I have absolutely nothing to complain about with Factorial. It is a perfect 360° solution and a central solution for all people processes. #### Reasons for switching to Factorial The UI is not the best in Personio in my opinion, especially the speed of the site was not good which was further exacerbated by many unnecessary clicks. --- ### Very comprehensive tool, intuitive use, expandable. - Overall rating: 5/5 - Reviewer: Mateja P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Factorial saves an incredible amount of time. Instead of time-consuming communication with HR, management or employees, you can view or complete many tasks asynchronously yourself. Every quarter, we can recognize colleagues across the company for their outstanding work. A useful feature in the HR tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Factorial offers extensive features and seems very complex as a tool. The customizable dashboard allows you to set individual preferences, making it easier to use. Shortcuts allow you to quickly get to the desired location. The interface is attractively designed, bright and friendly. #### Cons The software could be a bit more flexible. During the employee review, when you update your goals, you have to wait for your supervisor. You can't edit anymore. Sometimes the application isn't self-explanatory. #### Reasons for switching to Factorial Adventuring new solutions lead me to this incredible software which is way better than all of them. --- ### Works pretty good - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don’t have any complaints about Factorial. My experience has been pretty good and I really appreciate it since I use it daily. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s a very practical tool for daily use. It took only one click to register your shift. You can request and track all your days off easily. It’s really intuitive and easy to use. #### Cons It works pretty well. It’s very rare for the website to be down and if that happens, it usually doesn’t last long. #### Reasons for switching to Factorial They did not provide a reason for the change --- ### So far, a poor overall experience - Overall rating: 2/5 - Reviewer: Marc S. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered The support is very disjointed, platform has many bugs and issues which support cannot help you with and your named account managers do not communicate or are seemingly there to manage and help. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Onboarding was excellent and thorough. We were made to feel valued and our issues and questions were dealt with promptly. #### Cons The support and account management post onboarding is very poor. There is a real lack of ease in getting your issues raised and updated on, you need to login to Jira yourself to raise an issue...even though you are using live chat to talk to agents. #### Reasons for switching to Factorial More features were needed to manage our team --- ### Great for Small Business Operation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Photography - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall Factorial is an amazing tool and has made my business operation super easy and efficient.... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved the features, It offers great team collaboration and banking and managing my money is super easy #### Cons I did not like the start up cost , but it is a great value for money. I just think it could be a bit cheaper for startups --- ### My Review for Factorial - Overall rating: 4/5 - Reviewer: Céline J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Factorial is an excellent tool that's very easy to learn. Its price is also competitive. Its interface is also very clean and clear. #### Cons Factorial has customer support that is not responsive enough. Some reports and approval workflows cannot be fully adapted to very specific needs. --- ### Its Great, thats a Fact! - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Would highly recommend. Overally it was worthwhile and essentially paid for itself with the money I saved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Super easy to navigate. It brought a ton of automation to my company and saved me a lot of money!!!! #### Cons Some of the features honestly just seemed a little unnecessary - things I easily could have just done myself. --- ### From spreadsheets to streamlined HR in one quarter - Overall rating: 5/5 - Reviewer: Maike E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We went from messy Excel files to a single source of truth for PTO and performance reviews. Employee self-service freed up ~6 hours of HR admin per week #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Factorial bundles recruitment, onboarding, time tracking, time-off and performance reviews into one intuitive dashboard, replacing five separate point solutions for us. The modern UI made adoption painless for non-tech colleagues; even our finance team figured out the timesheet module on day one. I love how quickly Factorial drops new releases #### Cons U.S. payroll still requires a third-party integration because Factorial focuses its native compliance on a handful of regions. --- ### factorial review - Overall rating: 3/5 - Reviewer: Brandon D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Well made app would recommend to anyone in the industry trying to manage the time recording more efficiently #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ease of use for someone less technologically inclined. It improved my day to day efficiencies lots. #### Cons It was slow when compared to other products, and didn’t generate nice reports to summarize my time tracked --- ### Facts and Factorial - Overall rating: 5/5 - Reviewer: Christina T. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall Factorial is an easy to use product for those wanting to save a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that Factorial is a fairly easy to use software and would recommend it to others. #### Cons So far I don't have any dislikes or complaints about the Factorial software but haven't had it long. --- ### FACTORIAL, the HR app - Overall rating: 5/5 - Reviewer: João B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very functional and it does multiple HR things pretty well #### Cons It requires that you have it installed on your phone. --- ### Very good option for HRIS - based in Spain - Overall rating: 5/5 - Reviewer: Sara M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In general it was very positive. Is one of the best HRIS I ever tried. Focused on the spanish adminsitration, is a very complete one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All features have been implemented and improved during last years. Is a very complet HRIS for PTO, time and attendance, onboarding, task list, data base, documentation, hirings, review process, singature and other important needs #### Cons When I implemented, I had a lot of employees based in other countries. Inthat moment, it was not ready for these differences. #### Reasons for choosing Factorial I chose it in a first option, because I was focused on the Spanish side. When we needed to include more countries, we needed to be focused in other global tool --- ### Factorial for our changing process - Overall rating: 5/5 - Reviewer: Denisse H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered We use to make the payrolls with a company and for me this process was terrible, was that time of the month when i really not wanted to be on. Now all this process is really easy and the communication with payroll staff is vry clear and fluid so any doubt it´s solved at the moment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What we like the most was how easy is understand the platform and used. There´s no one who can not be able to find what they need or registered in the platform. How easily is complete the payroll process and how attent are the payroll staff. That i can use the platform for more than just one use, as example: payroll, recruitment, as documentary, to share documents with the employees, etc... #### Cons What i like least is that in the lead product that i think is the payroll i mis some usabilities as do changes directly in the payroll when are ready, like last minute changes that make the process return to scratch. Will be more easy if i can do it online. I really miss create differents document folders. I think that right now you have it but it´s a differente package. #### Reasons for choosing Factorial In general the platform was more easy to use, more "pretty" and more balance between price and quality. --- ### started so well before going downhill very fast - Overall rating: 3/5 - Reviewer: simon c. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Poor and unhelpful service.Support is useless, if they respond at all.Our account handler keeps sending us PDFs to get us to pay more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros they clean modern approach to HR softwa4re with great UX #### Cons They have changed the pricing on us 4 times increasing each time and now and want us to now double AGAIN #### Reasons for choosing Factorial Better US and was easier to use #### Reasons for switching to Factorial Because as the time it looked better --- ### Factorial for IT - Overall rating: 5/5 - Reviewer: Maiari A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered The "problem" that this has solved is abiding by the Spanish law implemented last year for employees to clock in daily working hours. If we get an inspection, thanks to Factorial, we Will not have any problems. It is also easy for our travelling consultants to clock in wherever they may be worldwide. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and as the administrator it is easy for me to see if employees are clocking in their hours and chase them if they are not. Also if one forgets to clock in one day it is easy to fill in the hours afterwards. I believe the payslips and time off work well (from a friend who uses it in his company) but we have our own system internally so I do not use this personally. Also when I have had an issue client services get back to me very quickly. #### Cons Can´t think of anything that I do not like about it. #### Reasons for choosing Factorial When we had to clock in hours by law I asked one of our consultants to find something for me in internet and set it up. The main reason was that it was free to try out and I continued once we had to pay for it (which makes sense). --- ### Qualitative use of factorial - Overall rating: 5/5 - Reviewer: Rahul d. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros - It's really great place to engage with all employee plus to manage their track records & attendance. We can easily apply for leave application without writing big emails. - you can have working schedules & employee profiles up to date - you can manage payroll & holiday calendar + really useful place for survey #### Cons sometimes it takes ages to load but might be server connection issues --- ### Hasslefree HR tool - Overall rating: 5/5 - Reviewer: Walker B. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Factorial helps us to manage staffs pretty straightforward. #### Cons I have not come accross any major issues as such. --- ### Terrible customer service - Overall rating: 5/5 - Reviewer: Joana P. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros A lot of features and options for HR management. #### Cons Factorial has a lot of features and options, however it is very hard to use and implement. The customer service is one of the worst I have ever encountered: they simply do not reply to anything. It was very hard to schedule a meeting with their sales team in order to get a proposal to start working with them. That was almost 3 months ago and I still did not receive the proposal. Also, they have good features, but it is hard to implement and start working, and since customer service is so bad, I'm not even sure how we'd set them up. #### Reasons for choosing Factorial We didn't. --- ### Good for a very small company - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a free software so I guess it does just enough for companies that can't afford a more robust solution. That said, I don't think there's anything better for free. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros Being able to easily upload pay stubs, work and birthday anniversary notifications on the feed. Ability to set up different time-off types. #### Cons - impossible to integrate with other apps. - reports are very very limited, which makes the process of salary reviews or any other kind of review very difficult and impractical. - impossible to pull historical reports - impossible to customise reports - managers can't easily see their direct reports unless you set up teams - the process of terminating an employee and "re-hiring" them in the future is clunky (tenure adds up and vacation time accrues) --- ### An excellent application to monitor and record your work hours - Overall rating: 5/5 - Reviewer: Limuel M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Factorial's mobile application provides employees with the ability to manage their work hour through a user-friendly interface. With this app, It's easy to start and stop you clock when necessary, request time off or vacation, and review your previous clock-in records. #### Cons It would be incredibly beneficial to have the option to modify previously requested time off days. This feature would allow individual to correct any errors or make changes in advance of the reviewer's evaluation. --- ### Good HR software for small companies - Overall rating: 5/5 - Reviewer: Diego V. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The possibility to manage all aspects of our employee in the same place and according to Spanish law. #### Cons Factorial could offer more space to upload public documents for the whole company, and the most important to organize them in different folders, like Google drive. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/factorial-profile/reviews/?page=2) --- Factorial Reviews, Pros and Cons - 2026 Software Advice