Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

This is a great tool to help with day to day task of scheduling staff, it does exactly what I wanted and staff are able to request holidays and see their shifts easily

Staff are able to see their shifts, no print out of rota's required Being able to repeat weekly rota's without having to repeat typing

That staff are not able to make changes to their shifts or see that other staff are on holiday

I have to buy it because the owner requires we do but I find the product to be unreliable and glitchy

Everyone can use their phone to clock in and out

It is a very glitchy app and most of the time my team can not sign in and out on it, or they do sign in but when they go to sign out it says they haven’t.

Have called support a few times with the set up initially and always helpful and solved each issue.

Very simple after set up to schedule and adjust shifts, holidays and days off across the business. Payroll calculation including holidays is simpler than other software we used previously.

None so far and have been using the software over 2 years now.

Love find my shift. Makes everything easier

I love the connivence of find my shift, and the hands on functions it offers.

Not knowing all the functions i can know. I would like for there to be a tutorial option.

Very easy for me and my staff to use without a doubt.

In need of modernization for sure. Love the layout but could use a refresh.

Findmyshift is very easy to use. Most of the time, I only have to copy and paste the schedule, but changes are also easy to make. My employees can also use an app and get easy updates.

The calendar organization throws me off now and again.

We really liked the online rota and being able to automatically inform the team of rora updates and use the clocking in and out function. Previously we'd been calculating hours manually according to staff sign in sheets and this proving to become increasing labour intensive. Now we can draw a report with all hours calculated, including scheduling holidays, costs and any facilities that need booking.

I found that it lacked some functions that would enable clearer visual understanding of the rota and timesheets. It would be good to be able to add empty rows as titles for the different departments etc. This would be helpful for those staff who have need for more visual accessibility requirements to enable them to better understand the format.

It is so easy to use. It helps me coordinate a team of carers who do shift work. It is incredibly helpful in organising, communicating, and changing shifts, as well as providing summaries of shifts to complete timesheets.

The cost can be restrictive for my situation, but it is definitely worth the money. Also, some features on the desktop app would be useful to have in the mobile version.

The ease of access and use. It allows for clearer communication with staff and the opportunity for them to view rosters etc.

Would be good to be able to view via specific days also, rather than just an entire week at a time.

Easy to use and set up. Not tied into long contracts for a system that does not work for us (this is an issue we have had in the past). Employees find it easy to use from their phones.

Online tutorials are good but you need to set the time aside to work through as they can be long winded. Easy to set up locations, employees and the copy and paste facilities are excellent. What use to take at least two days to complete now takes half a day. Like the ability to see multiple weeks alongside each other. Client decides how long they want to use the system for rather than being tied into software agreements that do not work for the client.

Find it over complicated to set the client charge out rate so cannot use the reports as we would like.

Find My Shift has transformed the ease of creating rota. we used to have spreadsheets and often had to change and re issue no all staff have live information and any last minute changes can quickly be communicated

The ease of setting up and the multiple ways you can use many of the features

Not able to add national insurance to staff the pay . lack a wage forecasting feature

The experience has been fantastic, it has help us utilise our time in other area.

The fact that all staff and the management team are able to communicate through the platform hence saving us a lot of time.

Clocking in and out still pose an issue for us, but with the help of your department, i think we can resolve it.

It solved our problem immediately, and employees get along with it from the start. For me as an admin, I have found out how the inputting works mostly through trial and error, which was not always intuitive. I think the system is more easy for end-users than for the admin to learn.

The software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.

I think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.

Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

The way the rota can be laid out by "facility" or, in our case, areas of our business makes it easy to see at a glance where people are, where there are short-falls and where people can be moved to help make the business run more smoothly.

The main area which I would love to see improved is calculating holiday pay. In particular, adding a holiday for a part-time user should be set to deduct holiday by default only for those days they would usually work - for example, someone who usually works Monday, Friday and Saturday should be able to be set as such so that holiday is deducted accordingly without having to manually change it. Also, someone who works varied hours should able to default to their average weekly number of hours deducted. I also think that adding sick leave could be improved to not require removing from the rota first before adding the sick leave. Adding time off generally also defaults to "Everyone" - it would be much better if it defaulted to blank and forced a selection before being able to apply such that people didn't accidentally add "Everyone".

Findmyshift has completely changed the way we plan for staffing events. It has been simple enough for even our most IT-wary volunteers to take part in. The messaging feature allows me to tell all staff about sudden changes or announcements.

I wanted a system that was accessible to staff but which also let me budget for each event, as this was an area where we had historically overspent. It also helps me track holidays and time in lieu, which was almost impossible in our old system. It also lets me check staff availability way ahead without having to resort to complicated texts / whats app groups and emails. I have now introduced our volunteers to it and time sheets which will again save so much time and money.

I have not yet learned how to clarify on booking a staff member on which pay rate they are on. Eg staff are standard rate or Duty manager rate for that shift. It is in the back under pay, but I don't know how to clarify what they are on for that particular shift which in turn makes it not work for payroll.

Makes life much easier - really enjoy how simple it is to use and that it links with Slack which we use daily also

This software is incredibly easy to use and my favourite function is the ability to delegate facility areas so we can clearly see which departments the staff are working in. With two sites and a variety of different but equally important job roles this makes life simple.

I would like time off requests to be easier for staff to use.

its been brilliant. this is the 4th Venue that I've introduced Findmyshift to.

the online roster system is fantastic to use, very easy to navigate and update.

the customisation of reports, and when a staff member wants to request only a part of the day off, they have to select the whole day.

We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!

We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

We have been using findmyshift for quite a few years now. We run a 24/7 operation with about 15 different shift times, so efficient management of staff timetables is absolutely essential. As our business has grown from 15 employees to over 40 we have found this scheduling website to be invaluable. I can't imagine going back to our previous spreadsheet schedule which resulted in staff turning up late to shifts or not coming in at all as they weren't aware of late schedule changes. Automatic syncing with employee calendars and the time-clock function really help to set this software ahead of anything else I've tried. I'm sure we will be using findmyshift for years to come.

It's easy to use and has a lot of functions

I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Had tried quite a few prior to this and Findmyshift seems to be a well-balanced software that gets the job done for a business with freelance workers who take regular shifts.

Can do monthly salary summation, unlike a lot of software which default to a weekly view for shift workers.

Companion phone app not great. Web version works well though.

One of the key problems we are solving is integrating multiple rotas across a multi-site operation, providing managers with clear overviews of the staffing situation, casual staff can be updated remotely and easily, and crucially its helping improve our staffing efficiency through forecasting and holistic planning

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Our overall experience of using find my shift has been excellent. We started using it almost 3 years ago and it is an integral part of the business not only for the care staff but also for finance and business purposes. Without this tool we would not be able to calculate hours/wages/costs easily. We've never had technical difficulties with the software and if ever we have required assistance it has been on hand immediately and has been effective.

1. Good that you can see 20 weeks worth of shifts 2. Staff ability to access sheets via phone is really good 3. Reviewing past months/years is easy and a very useful function

1. Sometimes it's too easy to make mistakes i.e. moving a shift without knowing 2. Occasionally we need to have 2 background colours in 1 single cell (e.g. if someone is working an early but then also training in the afternoon) and this can be hard to achieve.