--- title: "Flock Benefits Administration Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Flock Benefits Administration. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Flock Benefits Administration is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/flock-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [Flock Benefits Administration](https://www.softwareadvice.com/product/65545-flock/) / Flock Benefits Administration Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/65545-flock/) Reviews [Alternatives](https://www.softwareadvice.com/product/65545-flock/alternatives/) # Flock Benefits Administration User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 60 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 54 reviews (90%) - 4 stars: 3 reviews (5%) - 3 stars: 3 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - They process for Open Enrollment is easy, as the portal is very user-friendly. - I really love to connect with versatile people in my company through flock, sending birthday wishes to the unknown friends, making new team-mates, connecting with various department in the company. - Portal is very easy to use for a bingers also. ### Most mentioned cons - This impacts his ability to use his benefits, as the carrier feeds are wrong. - Partly, it's due to having just one application for both, but the system places the check mark in the wrong box often. - There always seems to be a glitch or hiccup when we enroll in dental/vision benefits. ## Flock Benefits Administration customer reviews Showing reviews 1-25 of 60 (page 1). ### Flock a great choice for an HRIS/Benefits portal - Overall rating: 5/5 - Reviewer: Allen P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Flock allows onboarding to start quickly, reducing the administrative burden associated with processing new hires. Consolidating and pushing employee data management to the employee further improves the efficiency associated with employee data management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flock offers instant onboarding enabling our organization to initiate onboarding with minimal candidate information by deferring data collection until a new hire is invited when they enter their information. The efficiency gains are tremendous. #### Cons There isn't a lot I dislike. Flock does a good job of continuing to make improvements so most issues are fairly minor. --- ### So Convenient! - Overall rating: 5/5 - Reviewer: Julie E. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered It really makes my HR tasks easier and more efficient. I can't imagine not having it. I also get a lot of comments from new hires about how easy it was for them to complete tasks before the first day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it is to make an offer to an applicant, fill out the W4 and I9 and do other onboarding tasks, enroll in benefits, and track PTO. Makes my job so much easier and reduces paperwork. #### Cons There always seems to be a glitch or hiccup when we enroll in dental/vision benefits. Partly, it's due to having just one application for both, but the system places the check mark in the wrong box often. #### Reasons for switching to Flock Benefits Administration I don't know. It was a year or so before I started here. --- ### Paychex Flex with Flock Benefits - Overall rating: 3/5 - Reviewer: Kerri M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been average. I have used other Benefits Administration portals that were similar. As I mentioned, some of our issues might be a reflection of Paychex rather than Flock. As a trusted partner, however, Flock should be aware of the concerns with Paychex. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Flock Benefits is embedded in our payroll platform (Paychex Flex), which makes it easy for employees to access and make updates. They process for Open Enrollment is easy, as the portal is very user-friendly. #### Cons Some of my cons might be more a function of Paychex than Flock, but there are often issues with information not updating properly. We have had one employee whose date of birth continues to change - even though we have not made any changes. This impacts his ability to use his benefits, as the carrier feeds are wrong. #### Reasons for switching to Flock Benefits Administration We switched payroll companies and our broker of record used Flock. --- ### Flock just keeps getting better with each iteration. - Overall rating: 5/5 - Reviewer: Christopher F. - Verified reviewer: Yes - Industry: Building Materials - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Very, very good. Completely transformed our benefits administration! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall the customization and adaptability of the platform are my favorite aspects. Often products like this are over-thought and try to do too much without giving consideration to industries that don't fit the norms. For our company we can keep it simple as we build our systems while gently coaxing an old-school manufacturing firm into the 21st century. #### Cons Not much to dislike. Mostly minor items that aren't real hurdles. 1, wish employee tasks could have an expiration or time-out feature. Admin view of employee tasks is clunky with all the employees who ignore their tasks. 2, would be nice if login had a longer window before logging me out. #### Reasons for choosing Flock Benefits Administration Pricing and design. --- ### Great Product, Highly Recommend - Overall rating: 5/5 - Reviewer: William C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Overall I am extremely happy with Flock. The price and customer service will make me recommend this product 10/10. The limitations are an inconvenience but there is usually a work around so it wouldn't ruin my experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is very simple to learn and implement. If there are any question I may have, Flock has an excellent service team to help me the very same day, usually within a couple of hours. The price is another huge selling point. A lot can be managed from this platform at such an excellent price. #### Cons My least liked feature is the software's limitations. The system is so user friendly and less expensive because of those limitation. I know they are current updating as they can but features such as editing a W2 rather than deleting and resubmitting would be helpful for the client. --- ### Cleaner, leaner alternative to Slack - Overall rating: 5/5 - Reviewer: Rick P. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After moving over to Flock, no one on my teams misses Slack. We feel quite at home and are getting good work done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I like the integrated Chrome extension as an alternative to the web version of Flock: it's faster and provides desktop notifications that actually work. My team has appreciated the move from Slack to Flock. It's faster, the UI is cleaner and easy to understand. All the essential integrations are there under the + button and a lot of the unnecessary buttons and links that distracting in Slack are gone in Flock. I really like the image annotation tool. I don't have to install a separate Chrome extension to annotate screenshots. The name is cute. #### Cons OK, I'm thinking... The Chrome extension does hog RAM and CPU cycles. --- ### Connect with your workforce anywhere anytime - Overall rating: 4/5 - Reviewer: Irfanudeen S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really love to connect with versatile people in my company through flock, sending birthday wishes to the unknown friends, making new team-mates, connecting with various department in the company. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Flock is one of the application which I use most in my routine for sharing the information with my workforce. Every employee in my institute connect easily without wasting time is looking for correct mail id or contact number. We can update our contact number in the flock which allow our employees to reach us in the needy time. Flock is available in mobile application, website, and windows application. #### Cons So far I never felt anything as a drawback of flock, I only reaping the benefits from Flock. I can easily connect with my HR and clear my queries immediately through flock. --- ### Stellar Benefits Admin Platform for Small Group - Overall rating: 5/5 - Reviewer: Monica Z. - Verified reviewer: Yes - Industry: Insurance - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered My overall experience with the Flock platform has been EXCEPTIONALLY WONDERFUL AND USER-FRIENDLY AND RELIABLE! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This platform is really user-friendly for the Administator and the end user. The Technical Support is STELLAR and priceless when it comes to client services and support. #### Cons I would like a little more flexibility with the reporting feature. #### Reasons for choosing Flock Benefits Administration We selected this platform for the technology (features), technical support, and pricing. #### Reasons for switching to Flock Benefits Administration We selected this platform for the technology (features), technical support, and pricing. --- ### Easy IM - Overall rating: 5/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered We use Flock at work every day. It’s easy to use, easy to set up, and honestly, fun to use. We never miss a thing, you can set calendars together, share files and many more things #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is easy to set up, works great, and helps me connect with my peers at work #### Cons They have an update about once a week. Which I guess is good because they’re keeping their software up-to-date, but also a little annoying to have to update the software very often #### Reasons for choosing Flock Benefits Administration We use Flock free version. It was the best fremium software for IM. --- ### Great HRIS system! - Overall rating: 5/5 - Reviewer: Ayush G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I have used multiple HRIS systems during the course of my career at different companies and I will say that Flock is the best one by far! The UI and design are really pleasing to the eye and very easy to use and navigate. I wholeheartedly recommend this system! #### Cons There are no complaints from my side in the time I have used Flock. --- ### Easy to Use and Great User Interface - Overall rating: 5/5 - Reviewer: Keith P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Great experience. Very easy to use and great user interface for the end user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flock is very simple and easy to use. My company uses Flock for management employee benefits and I login to it once a year and can easily navigate without additional instructions. #### Cons No cons - great product. The user interface is very user friendly and easy to navigate. --- ### Easy to use HR and Benefits Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use software that centralizes all of my HR needs. Makes it easy to find all of my benefits elections, in a simple user interface. I can also submit my PTO requests in only a few clicks. #### Cons Some of the sections of the platform are a little hidden and hard to find. --- ### Great Product and Services - Overall rating: 5/5 - Reviewer: Robert C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Wonderful product and services #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, very intuitive and accessible through mobile or online site! #### Cons Nothing- all features work great. No issues --- ### We are using Flock to reduce our previously intensive paperwork for HR and Benefits! We LOVE the car - Overall rating: 5/5 - Reviewer: George S. - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the customer support. Even though the platform is so intuitive and easy to use, there is always an active follow-up from the customer service team to make sure everything is going great. #### Cons There is nothing as such I dislike about Flock.The customer is always the problem with HRIS companies as I have seen, but till now I haven't faced anything in flock, though extremely helpful customer service. --- ### One stop platform for all your HR needs. - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered Overall I am pleased with Flock. It provides convenience for accessing all of my employer benefit information at one location. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that all of the benefits my employer provides can be accessed at one location. #### Cons Navigating the site can be a challenge at times. --- ### Flock is the quickest, and easiest way to get it done! - Overall rating: 5/5 - Reviewer: James L. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Self service clock in, insurance, and time off feature is quick and easier than any other platform I've used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The self service feature for us is quicker than anything else I've used. #### Cons I wish it did accounting for us this easy. --- ### Software that streamlines Employee Benefits - Overall rating: 5/5 - Reviewer: Dawn H. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The fact that employees can go to one place to sign up for benefits and then all forms are populated by answers is a huge time saver for the employee, employer and broker. #### Cons Sometimes it is not as compatible with other software as we would like. --- ### Great software! - Overall rating: 5/5 - Reviewer: Brian P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Great experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and efficient! Does what I need it to. #### Cons I wasn't able to easily find where I add a new dependent. --- ### Great product, easy to use - Overall rating: 5/5 - Reviewer: George R. - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Easy to update commuter benefits, review insurance coverage etc #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and make updated as needed. #### Cons None --- ### Easy to use - Overall rating: 5/5 - Reviewer: Taylor S. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered It is easy to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flock has a nice layout, and is very self explanatory. #### Cons I don't have any complaints especially since I don't really have another service to compare it to. --- ### Simple, Clean, Efficient - Overall rating: 5/5 - Reviewer: Christy L. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Flock has allowed me to be more efficient in my position, freeing up my time to work on more employee centered projects and allowing employee's to have a better understanding of the elections they make during enrollment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I finally no longer need to use 4 different portals when setting up a new employee with benefits. I use just Flock and it sends all of the information needed to my carriers. With a growing business, I needed to be efficient when it comes to data entry and flock has done that for me. The design is very simple to follow and prompts you to the next page, so nothing is missed. Need to add something or upload information, contacting the Customer Support staff for help integrating new features is easy, and they are great to work with. #### Cons There isn't anything that i do not like about this software. Currently there are a few features i haven't fully learned yet, but having played with them a few times, it seems simple to use and follow. #### Reasons for choosing Flock Benefits Administration Flock integrated with our brokers/vendors. --- ### Powerful & Adaptable HRIS - Overall rating: 5/5 - Reviewer: Kyrsten W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered This has helped immensely with streamlining our Open Enrollment process, employee communication, and really Benefit Administration as a whole. The reporting features have been of huge value with the required State and Federal fillings for EEOC, Benefits Census, Self Billing, etc. With 5 locations across 3 states, this platform has made Benefit Administration much less time consuming and empowered our employees to understand and set up their benefits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hands down a leader in customer service. I have never worked with such a responsive team before and it is a needed breath of fresh air. If for any reason you have a need for something not already set up in the system the team works diligently to build what is needed - and quickly. #### Cons The only possible speed bump we hit on occasion is that our less tech savvy employees have a tough time getting used to FLOCK at first - change is difficult after all. --- ### You'll Love Flock! - Overall rating: 5/5 - Reviewer: Barbara S. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We went from a manual paperwork process to having Flock as our HRIS. Overall the experience was easy from set up to daily use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flock is easy to use, for myself and my employees. #### Cons I can't think of any cons of using Flock. The system works great for us. --- ### Great application for frequent follow-ups - Overall rating: 5/5 - Reviewer: Mahara S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Portal is very easy to use for a bingers also. Can track every thing in a single window. #### Cons If you dint follow the task regularly , its hard to re- create in again. Since higher management need to approve for it. --- ### Flock is a great tool to assist any HR office. - Overall rating: 5/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a one man HR Department it saves me time, helps keep compliance and provides custom reporting I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of implementation, on boarding and benefits enrollment are all time consumers and with Flock it saves manhours. #### Cons Would like more integration with other vendors. #### Reasons for choosing Flock Benefits Administration Great product that is very affordable for a small business. #### Reasons for switching to Flock Benefits Administration Onboarding and open enrollment needs. ## More reviews [Next reviews](https://www.softwareadvice.com/product/65545-flock/reviews/?page=2) --- Flock Benefits Administration Reviews, Pros and Cons - 2026 Software Advice