Folks HR

RATING:

4.5

(32)

About Folks HR

Folks - the best HR software for SMEs across Canada. Developped by HR professionnals since 2010, Folks has everything you need to help your businesses maximize its HR performance, and even more. By using Folks, you will benefit from: - A POWERFUL HR Software. With over 30 features in the system, dozens of integrations and the support of HR experts, Folks is the best solution for SMEs. - A SIMPLE tool. Folks offers an intuitive tool for managers and HR profesionnals with a friendly interface (juste like our team)! - A FLEXIBLE software. Technical support and HR advices that allows us to align our solution with your processes. - An AFFORDABLE solution. We want you to benefit from the best product that matches your business' financial reality.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
HR KPIs and Analytics

Folks HR Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Folks HR

1 - 5 of 32 Reviews

User Profile

Myriam

Verified reviewer

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

HRIS software made for Canada

Folks HR (used to be called Allié RH back in the day) is a solid solution for Canadian SMBs. Their support is GOLD and this is honestly one of the key reasons to switch. If you are tired of having to deal with long wait times between tickets, Folks HR is the way to go.

PROS

- bilingual HR software, it's a must for a company operating in Canada and Quebec. - great KPI module to help managers reach their HR goals - timesheet PER project (what a lifesaver!) - great value for money

CONS

- no e-signature and that's a bit annoying but we can absolutely manage without it - the demo is a real demo not a trial

Reason for choosing Folks HR

Price. Support. Truly bilingual in Canada.

Reasons for switching to Folks HR

Price and support. Also, let's be honest, the French interface is only 35% translated into actual French and not some horrible Frenglish.

User Profile

Caroline

Verified reviewer

Human Resources, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Un SIRH, créé par des RH pour des RH

PROS

Folks est d'une facilité d'utilisation incroyable, il est intuitif, simple et performant. La gestion des différentes banques de congés, les feuilles de temps et plus encore, se retrouvent dans Folks afin de simplifier le quotidien des gestionnaires et des employés.

CONS

Pour le moment, je n'ai aucun inconvénient dans mon utilisation quotidienne!

Reasons for switching to Folks HR

Pour la facilité d'utilisation, tous les aspects RH sont pris en considération dans Folks.

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

3

Reviewed December 2023

I dread using Folks

PROS

Unfortunately, there is nothing I like about this product.

CONS

This tool drives me up the wall. Have used it both as an employee and a manager. - No SSO support, annoying email "2-factor" login. - Very clunky UX unclear where I will find different functionality. - UI is not engaging, it's not "fun" to use. I don't feel like I am getting any work done. - I work in a fully web-app environment, this is the only app that routine fails to load. - Routinely fails to save input information making me have to review everything numerous times, save a draft outside of the tool in case of failure.

Vendor Response

Hi there, Thanks for sharing your thoughts with us. We appreciate your honest feedback, and I want to assure you that we take it seriously. We're sorry to hear about the challenges you've faced with our HR software. We understand the importance of user experience and reliability, and we're committed to addressing these issues. We'd love the opportunity to discuss your experiences further and get more insights to tailor our improvements. Please feel free to contact us at support@folkshr.com. Sincerely, The folks at Folks

Replied January 2024

Tania

Insurance, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

On adore Folks!

l'équipe de support et implantation est patiente et à lécoute. Toute l'expérience est allée au dela de nos attentes.

PROS

L'interface est conviviale, les employés et les gestionnaires s'y retrouvent facilement ce qui a facilité l'adhésion à l'outil. Bye Bye fichiers Excel!

CONS

On aimerait au certains champs soient personnalisables pour mieux coller à notre réalité quant à la conformité pour le traitement des plaintes. On est toutefois conscients que nous avons un besoin différent de la majorité des entreprises.

Reason for choosing Folks HR

L'interface utilisateur, le rapport qualité prix et le fait que ce soit une entreprise québécoise.

User Profile

Alexandrine

Verified reviewer

Human Resources, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great experience with Folks (Allié RH) !

Before using Folks as a user, I had the chance to discover the employer platform! It was very easy to implement Folks (Allié RH) and the support team is always available for its customers! I recommend 100% Folks for companies who want simple tool with great features!

PROS

- Price - User friendly - Great customer support

CONS

- Not all the features (add more criteria for employee reviews or e-signatures for documents)

Reason for choosing Folks HR

Price, support team and simple features.