Freshteam Software


 

Freshteam is a cloud-based applicant tracking solution offered by Freshworks. The solution helps recruiters to source, screen, interview and hire candidates. Key features include a user dashboard, candidate engagement tools, collaboration tools, a searchable database, online feedback forms and more. Freshteam enables recruiters to generate offers using email templates. Users can also check the availability of interviewers, schedule candidate notifications and send reminders to panel members to prompt feedback. Additionally, Freshteam lets users manage workflow management, and also facilitates customization by allowing users to include custom questions in application forms. These custom questions can help users segment candidates during screening.

Freshteam allows users to sync candidate conversations with the applicant tracking solution. This provides a consolidated view of conversations that can be viewed by multiple users.

Services are offered on a monthly or yearly subscription basis. Support is available via phone, email and through a self-service online portal.

 

Freshteam - Dashboard
 
  • Freshteam - Dashboard
    Dashboard
  • Freshteam - Candidate list
    Candidate list
  • Freshteam - Reporting
    Reporting
  • Freshteam - Candidate overlay
    Candidate overlay
  • Freshteam - Applicant pipeline
    Applicant pipeline
  • Freshteam - Mobile screening
    Mobile screening
Supported Operating System(s):
Web browser (OS agnostic)

8 Reviews of Freshteam

Showing 1-8 of 8

 

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May 2018

May 2018

brought our company's HR team out of the stone age

Ease-of-use

Functionality

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Value for Money

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This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons

It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Review Source: Capterra
 


May 2018

May 2018

Great resource!

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Pros

Freshteam has allowed our company's applicant tracking to be more efficient and organized. The software has an excellent user interface and is very user friendly. The customer service team is excellent and helped the entire team learn how to use the software to its maximum potential.

Cons

There is nothing I dislike about Freshteam. Our entire department has begun using it and any time we have a concern, customer service is there to help.

Review Source: Capterra
 


April 2018

April 2018

Great tool for making the hiring process sweet

Ease-of-use

Functionality

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Pros

- Free plan helps to manage 5 listings per months and can have 50 employees, which is great for the startup to go with
- Resonable pricing model
- Very nice design for the Ui and the functionality

Cons

- Integration of email with the freshteam is bit confusing and can be improved
- They dont accept paypal for paying

Review Source: Capterra
 

Richard from Local Deals Group Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

14+ Years of Staffing & Recruiting & THIS is THE Easiest ATS I've Ever Used!

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Reduction in time to hire, reduction in cost per hire and improvement in quality of hire.

Pros

Freshteam is feature rich, but very nimble and intuitive. With a lot of ATS systems you have to go through multiple clicks to achieve something, but with Freshteam, they have made so much of how the site works, obvious that the time to get up to speed to use it and to know what you are doing is much faster than traditional ATS systems you have have used.

Cons

This is still an evolving product and my biggest gripe was integration with third party job sites not being available, but I noticed this week that they are on this and have rolled out integrations with the leading sites.

Review Source: Capterra
 


March 2018

March 2018

I love the way it looks - reminds me of Asana - so easy interface to get to know

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Pros

I love that I can showcase the employer brand through a custom career site; use application forms to collect all the info we need to make the right decision about applicants.

Cons

Absolutely nothing at all that I could find during my time using this software. Would highly recommend it to all.

Review Source: Capterra
 

David from The University of Scranton

March 2018

March 2018

Easier to use with basic knowledge

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Pros

We have utilized a few of these pieces of software to share and post positions. We have found this software user friendly. It does walk you through the process! No concerns!

Cons

I haven't experienced any issues or glitches as of yet. I did use the customer support and didn't have any issues getting my questions answered!

Review Source: Capterra
 

Adam from Staircase3

March 2018

March 2018

Sharp customer service from the Freshteam guys

Ease-of-use

Functionality

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Value for Money

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Pros

Simple and easy-to-use ATS. Liked the fact that they were able to put together a ZipRecruiter integration fairly quick. Customer service was very prompt, and the upsells were fairly gentle. Overall, it was my first ATS experience, but I feel that pricing was fair and service was above and beyond what I would have expected. I'd put their service team on par with Freshbooks or Pipedrive - very fast, very attentive, and they smooth out the bumps in the road.

Cons

Some of the UI/UX was not super-intuitive, and it's a little challenging to make custom stages for pipeline.

Review Source: Capterra
 

Alejandro from Alo Global Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Do you want to have way more control about the hiring process in your company? this is what you need

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Great tool for all your company hiring needs.

Pros

Everything you need to recruit new blood for your company, how to select, keep track of candidates data, docs and resume. you can schedule interviews, go back to the candidates pool for another candidate, send and track offers. all employees files. great tool

Cons

The only missing on this is a assessment tool to make tests. and the price is goof for medium large companies but high for very small business.

Review Source: Capterra