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Gem vs Indeed

Gem vs Indeed

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Overall Rating
4.7 (120)
4.5 (7360)
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.6 / 5
4.4 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.7 / 5
4.4 / 5
Last Review Written
August 22, 2024
August 29, 2024
Pros/Cons
  • Pros

  • The team at Gem has been very helpful and I love partnering with them as they certainly have been committed to enabling us to achieve our goals.
  • It makes the outreach process super easy and it helps to get more responses from candidates with the sequences. Integrates with a lot of tools, including our ATS (Greenhouse).
  • Overall, GEM is a great tool to message candidates and build good connection with them. It's easy to use and has many great features.
  • Cons

  • I would say there are many times where the email address is incorrect or is no longer in use.
  • Manual inmail sequences. Difficult to setup/share drip campaigns with teammates.
  • The UI sometimes feels dated, but really gets the job done. Also, they don't fully support browsers other than Chrome, but really, that's not been much of a problem.
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  • Pros

  • It is a large pool of resumes of the talented people looking for better opportunity and this large pool helps the recruiters to find the best suitable personnel.
  • Another good feature is they have coaches to help you if you don't feel like speaking is your strong suit or if you get nervous. They work with you so you can get that confidence.
  • Indeed is simple to use and very beneficial is you are looking to apply to a job. They know how to recommend great opportunities and pinpoint what you are interested in.
  • Cons

  • The problem with the app is that it always redirects you to third-party sites when you click on the job, it ends up wasting time. Sometimes the error to apply.
  • This is a very expensive product to use as because of the people failing to follow through on their interviews. So we in the end up having to pay for dead leads.
  • I am sometimes frustrated with being charged for applicants who click on the ad who aren't remotely qualified and then being charged for that.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos