GeoOp

RATING:

4.1

(61)

About GeoOp

GeoOp is a job management solution designed to help small businesses working in the trades and services industry simplify their daily tasks, save time and organise their business. It's the complete tool kit that you can run from your phone to help you win more jobs and get paid faster. Assign jobs, fill out timesheets, create customised forms, easily manage your staff schedules, create quotes, invoices, integrate your accounting tools and much more with GeoOp.

GeoOp Pricing

Licence based model - starting at $15 per month per user.

Starting price: 

A$22.50 per month

Free trial: 

Available

Free version: 

Not Available

Job and team scheduling made easy for mobile

GeoOp Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

3.5

Most Helpful Reviews for GeoOp

1 - 5 of 54 Reviews

Ben

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

Competitive edge

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

PROS

Scheduling Xero Partner Armada GPS Partner Deputy Partner

CONS

Whilst out on the field it is only as fast as the Mobile Internet service provider.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

GeoOp For Franchise Businesses

get products and great people to deal with, prices is fair and reasonable and it was easy to roll out across our franchisees

PROS

Easy to use and customer service is the best I have ever experienced.

CONS

invoice generation is slightly clunky but has gotten alot better with updates

Reason for choosing GeoOp

Customer service was amazing and price point was great and they were open to feedback for changes to the system which they have implemented over time

Reasons for switching to GeoOp

Servicem8 had poor customer service and the worst chat bot system / Phillipines chat people and the have poor systems for franchise businesses

Brock

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2021

After years of use, they will take your money and not care for you

Terrible

PROS

At first is great, but give it a couple years. They will use all of your information that you use them to hold for you as hostage to take more money off you

CONS

Lies and greed. We use Geoop which is owned by some people for years. We have thousands of jobs booked in with histories, photos, clients, everything. They then tell us that GeoOp is becoming redundant and that they are NOT going to spend any more time to fix it up and that I should switch to GeoNext. The reason all this became is that GeoOp is starting to have some really bad Bugs. Sales person randomly calls me up. Tells me that because I have so much information on Geoop that I would only have to pay for GeoNext and I would be able to use GeoOp to retain all of my information. Reason for this is because they don't have anything coded into the apps to allow direct transfer of all information across. It means I would have to manually re-create every job my team have ever done, input any notes in the system, copy any photos and attach to each job. I reckon if I did it full time it would take me 6 months non-stop. So because they gave me that deal I agreed and I switched over to GeoNext straight away. Guess who is saying that they would never say anything like that. And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke. We spoke about how I would buy GeoNext and utilise GeoOp as information storage for free for ages. Now they are telling me I have to pay them double and if I don't then I will loose all my information I use to keep my bookings. All my jobs. ALL OF IT!! Dirty

Vendor Response

Hi Brock. Thank you for reaching out. As we discussed when you originally contacted us directly, customers who opt for a GeoNext subscription receive GeoOp for free during the entire migration process. I apologize if this was still left unclear. Additionally GeoOp is in legacy support, which means we are still developing bug fixes, security updates and quality of life improvements. Finally, Geo does not delete your data upon a lapse of your subscription, and will keep it within our system for several years unless specifically requested to delete it. You need never fear your data will be lost at the end of your subscription. I can see you have posted this same review to multiple review sites and that the team has tried reaching out to you a number of times. If you would please get in contact with our support department we'd be happy to address any concerns you may have

Replied February 2021

Steve

Facilities Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Good system for managing our jobs and team

We save so much time now compared to about 12 months ago when we were trying to manage in spreadsheet and google calendar.

PROS

Apps for our team on road. Centralised calendar and job list.

CONS

They have made a bunch of changes recently, new functionality etc but has been a bit hard to keep up.

Reason for choosing GeoOp

Better pricing and our staff use android phones and servicem8 doesn't cater for them

Bronie

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2016

Geoop appraisal

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll. Has met most of our expectations.

PROS

Customer detail provision, Timesheet report Audio feature

CONS

Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal. Inventory not on app itself only oline. Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting