GoCo is a free cloud-based human resources, benefits and payroll solution designed for small businesses.
GoCo automates the process of collecting required documents for newly hired talent, enrolling new employees in benefits plans and adding employees to company payroll with the appropriate tax and benefit deductions.
Once employees are onboarded, GoCo offers self-service options for employees to request time-off and make payment or benefits changes.
GoCo helps users access an array of benefits plans to enroll employees into new plans online. The solution offers access to over 250 benefit experts through the Employee Support Line to help answer any benefits related questions and maintain compliance with relevant agencies.
GoCo integrates with most existing payroll providers and syncs information changed within its dashboard across all linked platforms. It is available at no cost to users and only takes a percentage from benefits providers when businesses use GoCo for choosing their provider.
Kat from Castle Hill Fitness
Employees number: 51-200 employees
I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.
Goco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.
As soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.
Brian from ElectricRate.com
Specialty: Software / Technology
We love the new hire onboarding, paperless everything, managing the day to day like PTO requests and approvals, and compliance layer that's always looking out for us and keeping us in check. Our employees love the easy to use interface and ability to self manage all of their benefits and paid time off. Oh... and we love Slack integration, so cool.
We'd love to see integration with additional project management software
Most HR software don't connect HR and Benefits well, and even fewer sync well with Payroll, make sure you look closely and even try them out, it's one of the reasons we really love about GOCO as they sync up our HR, Benefits and Payroll along with PTO and it's all simple and automated.
Lacey from 317Grow
Employees number: 11-50 employees
First, this software is completely free! I was amazed because it is a great product for nothing. They are open that they'd like to set you up with their benefits provider. They did call once, but it was no pressure and they were quick .
You can start a hire from start to finish here and it sends them an email letting them know they need to fill out paperwork online. It really streamlines my process. Employees can also update their direct deposit and request vacation days here.
It has a very modern look and feel and customer service is AWESOME. They get back to you so quickly. Great product that syncs with Slack, PayChecks, ADP and Outlook calendar.
I am waiting for more functionality. I'd like to be able to retroactively add current employees with ease. Currently, I'd have to enter them individually. But the software is free and streamlined my onboarding so I'm happy.
Melanie from Milrich Associates, Wholesaler Masterminds Schedulers and Virtual Assistants
I love the fact that not only does it integrate with our Slack platform - it is very comprehensive as far as managing our HR systems. It keeps our team organized - we can see benefits, documents, vacation and other time off requests in one place. It makes our new employee onboarding a breeze!
Our vacation time doesn't track as well as we'd like and the response time from some team members was a little laggy but that particular issue has been resolved by their restructuring of their internal team.
Benny from GoCo.io, Inc.
Employees number: 11-50 employees