Good Egg

RATING:

4.6

(52)

About Good Egg

Good Egg offers tech-enabled services that help organizations conduct criminal background inspection, drug tests, and employment or education verifications. It allows users to identify and flag potentially illegal activities, violent conducts, explicit materials, and racism demonstrations by monitoring candidates’ social media accounts including Facebook, Linkedin, and Instagram. Good Egg enables businesses to order and schedule Professional Background Screening Association (PBSA) accredited drug screenings through urine, oral fluid, and hair testing. It enables businesses to verify candidates’ qualification information such as employment dates or positions, obtained degrees/diplomas, references, professional licenses, and more. Additionally, the criminal pre-emplo...

Good Egg Pricing

Contact Good Egg for pricing details.

Starting price: 

$1,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Good Egg instructions
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Good Egg Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Good Egg

1 - 5 of 52 Reviews

User Profile

Mark

Verified reviewer

Building Materials, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Easy Background Checks

PROS

Good Egg is easy to use and was fully customizable. They handle all aspects of our background checks, even things most other companies don't like pre-employment physicals. Their customer service has been fantastic. Emails are returned oftentimes within minutes. Calls are picked up quickly.

CONS

I haven't found any negatives to the service yet.

Reasons for switching to Good Egg

I was not receiving the level of service that I needed. Background checks dragged on for weeks, I'd wait for over a half-hour for someone to pick my call up from hold, and often it was up to me to get the materials to complete the check.

Kevin

Automotive, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Good Egg pre-employment screening

PROS

Implementation and rollout of the software was virtually seamless compared to other similar products I've worked with. The account team was fully engaged throughout the start-up process and continue to be responsive now that we've been live for ~9 months.

CONS

It would be helpful to have the ability to change the status of results for reporting purposes.

Reason for choosing Good Egg

Pricing, functionality, account team, seamless integration into the ATS.

Reasons for switching to Good Egg

We needed a solution that fully integrated the I-9 and E-Verify processes into our ATS. Our existing vendor could not support that requirement.

Marisa

Staffing and Recruiting, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2019

Review

The software is very easy to navigate through! It is simple to understand and provides most of the information I need.

PROS

I like how easy it is to navigate through the software. I can easily see who has not completed their background checks, where we are at progress-wise in background checks that are in process, etc.

CONS

I don't like they the ETA's for drug screens are not accurate. This is a very important component to our business.

Kristi

Real Estate, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Review for GoodEgg

No problems with the software

PROS

Easy to use and navigate through. Very detailed

CONS

I wish it would generate invoices and send me monthly to my email instead of having to go in every month and check what invoices we forgot to pay:(

Reason for choosing Good Egg

Same as above

Reasons for switching to Good Egg

Someone reached out and sold the benefits. Got more included in the check for a little less money

Thulani

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Good Egg gets the job done!

We use Good Egg to screen our incoming candidates so that we can maintain a safe work environment. Good Egg gives us thorough results in a very easy to use format supported by a quick and easy process that works great.

PROS

As an HR professional, I cannot say enough positive things about Good Egg. They are really great with customer service and are always timely and responsive with whatever comes up day to day. I work with a great Customer Success Manager who is proactive, knowledgeable, and easy to work with. The background check results are thorough and fast. I highly recommend Good Egg and give them two thumbs all the way up.

CONS

I really only have positive feedback on Good Egg, since we have not had any issues of note.