All Google Workspace Reviews

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Matthew

2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Google Workspace User Review

User Profile

Marco Genaro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2023

Amazing tool. User friendly.

I'm very happy with them. Is a great experience. Great quality-ratio price.

PROS

Extremely UX friendly. 10€/month that makes your life significantly easier.

CONS

The only thing that could be improved is the SPAM filter.

Maria

Public Relations and Communications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

The best all-in-one workspace for your small business!

Google Workspace is my primary place for email management, communicating with clients and team members, and storing & sharing documents. Having everything all in one place makes it so easy for my team and I to communicate round the clock and to keep ourselves organized for any and all projects!

PROS

Google Workspace is an easy to use workplace that allows me to manage emails, store documents, chat with my team, and so much more all in one location!

CONS

There was nothing that I disliked about Google Workspace.

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Puneesh

Verified reviewer

Apparel & Fashion, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

One stop shop for our all communication and storage needs

Overall, we are happy with Google workspace and will recommend to other organizations also

PROS

Best thing about Google Workspace is the breadth of features and services that help reduces so much confusion in users. Also, the simple UI, security features like MFA are very good

CONS

They are continuously increasing prices every year. The inability of having an offline mail client as well as change management we face due to unavailability of excel specially when macros are used, are few things we dont like

Reason for choosing Google Workspace

Combination of few features and pricing + responses of sales teams

Reasons for switching to Google Workspace

Security, collaboration features and integrations needs

Oliver

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed October 2023

1,000x better than Microsoft 365

PROS

I had a chance to use both Google Workspace and Microsoft's Office 365 and Google Workspace is miles better. Intuitive UX, easy to use, less spam compared to Outlook. Video conferencing got also rapidly better so don't have to pay for Zoom subscription anymore.

CONS

It's annoying you need separate app for everything, Calendar app is weak.

Cristian

Verified reviewer

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Excellent alternative for work

I must make reports on students and connect to meetings with networks constantly, with Google Workspace, I can do this easily and quickly by just connecting to my account, since just by accessing it I can make reports online, store and share files, do collaborative work in preparing reports for courts, make presentations to present at talks with parents and of course, connect to meetings with different networks.

PROS

In general, everything related to Google is easy to use, you do not need extensive learning or prior knowledge to be able to use and take advantage of the different Google Work tools. Furthermore, if you don't know how to make or use any of the tools, it is as easy as using the search engine and you can access videos and tutorials on how to use the different tools and get the most out of them. In my particular case, I like to be able to have all the tools in one place and linked to my work account, since this way I don't have to go from program to program and I can access all the content easily.

CONS

I have nothing I can say against Google Workspace, since it contains all the basic tools that I use on a daily basics.

Skye

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great features - I use it daily

I just started my business about eight months ago and it seamlessly flowed really well as far as document sharing Google workspace meetings and email integration goes

PROS

I like having a professional email address and being able to save documents between my MacBook and my iPhone and how intuitive the platform is to use. I don’t think I’ve ever had to watch a video tutorial.

CONS

$20 a month seems like a lot and I wish they had packages where you could pre-pay for a couple of years and get a good discount.

Darrell

Entertainment, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2020

G Suite is a must in our business

Super easy to use and very much fill our needs as a company with team members all over. It is especially good now with WFH protocals.

PROS

It has so many different tools that are included in the suite, it is a real value and it makes collaboration and sharing so simple. With everything in the cloud and on the computer it makes me wonder why it took us so long to switch. It just keeps getting better.

CONS

the web site software is a little limiting and could have a lot more features.

Reason for choosing Google Workspace

It is simply the easiest cloud based solution for our small business and the cost is very nominal.

Reasons for switching to Google Workspace

Tired of getting bled for more money without the ease of collaboration.

Andrei

Computer Software, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Google Workspace Revew

My experience using Google Workspace has been positive. It's a versatile and powerful productivity suite that's easy to use and affordable. I enjoy the collaboration features, which make it simple to share documents, spreadsheets, and presentations with team members and work on them together in real-time. Additionally, because Google Workspace is cloud-based, I can access my files and apps from anywhere as long as I have an internet connection. This is particularly convenient when I'm traveling or working from home.

PROS

End-users can quickly adopt and deploy it, as it is similar to the free Gmail service.

CONS

The dependency on an internet connection.The lack of desktop tools.he limited features in some apps.

Reason for choosing Google Workspace

In 2013, Google was considered the most powerful company in the world.

Reasons for switching to Google Workspace

Replacing the on-prem solution into a cloud-based one.

User Profile

Abdul

Verified reviewer

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

All tools together - Work from anywhere.

Made life easier, converted stressful works into fun activities, keeps me up-to-date everywhere, and accompanies me to complete my tasks successfully. Amazing handy tool by Google, Well Done!!

PROS

Due to Covid Work from Home strategy, like everyone else, our whole company management staff had to maintain daily communications through Outlook, Zoom, Whatsapp, Gmail, and so many other sites. What a distressing and daunting task it was! Life was getting frustrating and the virtual office environment was getting hostile - as everyone was going through the same technical dilemma. Then boom! One day we were introduced to Google Workspace by our IT people for our official domain and believe me, I have never felt so relieved by any other technical networking features. We were all provided with 30GB of space, Meeting and Chat Options, Schedule Sending (THE BEST FEATURE EVER), Calendar, Status add option, Create Space, Drive, and so on, all integrated into this Google Workspace. It also suggests people just by typing their names in the whole company organogram and can also be used as a project management tool. Assign works and mark calendars, take notes and share big files without network jamming - It really feels like a dream come true scenario.

CONS

Although Google Workspace is awesome, I still feel comfortable using Outlook for mail compilation - maybe because of Outlook's simple appearances and add-ins. For example, I can make mail body full screen and add Microsoft word features easily. Small features like adding a table or inserting special characters go a long way in the road of satisfaction. Anyhow, I have synchronized Google Workspace with Outlook and now I can send and receive my essentials from both platforms, easily.

Reasons for switching to Google Workspace

Important management tools, ease of use, various added features, Calendar, Google Docs, and Sheets, Chat - Audio - Video Meeting facilities, Drive Sharing capabilities, Spaces. Do I need to mention more? Because I can! There are hundreds of additional benefits I am getting from Google Workspace which are criminally underrated and worth of mentions.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

Google Workspace is a Non-Negotiable Tool for My Business

I find all the applications easy to use, and even though I only use a fraction of what I pay for, I consider the value to be top notch. The user experience FAR exceeds that of Microsoft Office suite (which I also pay for, though reluctantly).

PROS

When I think of how often I use Google Workspace (all day), and what programs I use (many of them), I realize how much I rely on it to perform so many aspects of my business. Given the low price point and ease of use, I can not imagine getting through a workday without Google Workspace, and there is no other product I am currently aware of that would tempt me away.

CONS

Honestly, I have no complaints, and literally have to rack my brain to come up with something to type in this box. I suppose the one feature that I would like to see is an "appearance smoother" in Google Meet. I normally use Zoom for meetings, but occasionally a client books me via Google Meet, and I always miss the appearance touch-up that Zoom uses.

Reasons for switching to Google Workspace

Microsoft infamously works badly on Macs, and though this situation has improved somewhat over the years, I still get super frustrated when forced to work with Microsoft software. I still have to pay for Microsoft 365 since many of my clients use those applications, but whenever possible I use Google Workspace instead.

Ryan

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2019

G Suite is the gold standard in productivity applications

G Suite makes it easily to collaborate not only within your own organization, but also with other organizations on every area from email to processing spreadsheets. It's a must-have in my opinion. As a Gmail user since its early days, I completely trust Google and have faith in what they do (from a non-political side, but I understand that's part of their marketing strategy)

PROS

- Integrated with most of the web - Has document/office features, easily accessible through nearly any internet browser - Gmail (email) is closely tied in with everything - OAuth2 / SSO makes signing up for websites that you wouldn't otherwise care to take time on a breeze - Google Voice is awesome - Security is unmatched by any other company

CONS

- Google sometimes has questionable motives - Their betas are sometimes forced - Sometimes they drag their feet on important feature releases after announcement, but regardless they always meet their promises. This actually shows great QA and project management which is more of a pro than a con

Reason for choosing Google Workspace

Office 365 had a terrible interface, was slow and hard to use. They also didn't have their authentication system quite figured out, making logging in a pain if you were tasked with using an organization email address that was on their platform. On the other end, G Suite nailed all those things and more.

Reasons for switching to Google Workspace

Great feedback from others using the service (note that this references only AOL Mail vs Gmail from the switch I made years ago, not all of G Suite products)

User Profile

Stephanie

Verified reviewer

Online Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Smooth, Scheduled Workdays

As I stated earlier, I'm so proud of what I've built and what I've accomplished through my online business. I have come so far and I genuinely wanted to rate Google Workspace because it's become so critical to me. I depend on it like I do my doctor. It tells me when my appointments are, when a file is done copying, & so forth. Thank you Google.

PROS

I am habitually lazy and I procrastinate worse than anyone I know but ever since I've started my own business, I've been able to keep those habits at bay thanks to software like Google Worspace. I LOVE the calendar, the real-time updates, collaboration, third-party integration, & especially task management. Without that, my business is lost. We use this software hourly. It's critical to my business!

CONS

I feel like they could make it more simple to work offline with your documents. There isn't exactly a moment I'm offline generally, but there are sometimes unexpected outages. Either way, there's really nothing negative I have to say about this software.

Reasons for switching to Google Workspace

Microsoft Word is so difficult to work with & make integrations to that I went out looking for other software.

Eli

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great collaboration tool for any business!

It's a great experience and I highly recommended for organizations.

PROS

The feature that my team and I love the most is fluidity. The main reason is that you can be on any device and you have access to the same features which it really becomes handy with team members on the move.

CONS

Storage limitations - UpgradeableShare-ability for external users which in some way make sense keeping all files and information secure within the organization and having external providers and services it just add a few more steps.

Reason for choosing Google Workspace

Easy to start with, to use and grow.

Reasons for switching to Google Workspace

Having all of the suite browsers powered reduces our total cost of ownership and increases the flexibility of our hardware requirements.

shruti

Internet, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

Good Business Collaboration Platform

Overall, it is a useful service to use for document storage. Less so for anything more complex because you'll have to do it all yourself and won't be able to rely on the system to assist you identify, store, and recover documents. Pray that you never leave that company or organisation as well, as you won't ever be able to access your files exactly as they are on your drive and you'll discover that you've lost a lot of data about which you were unaware.

PROS

The most advantageous features of this programme are collaboration and online storage. Sharing a link to an uploaded content is another great technique to provide each user the appropriate security rights.Having everything in one location and beginning each day in a hub is incredibly convenient. That Google Sweet contains practically everything a business needs is what I appreciate about it the best.

CONS

Because of the potential for less customization and detail in the notifications, we occasionally need to review the Google Workspace notifications in-depth.

Reason for choosing Google Workspace

makes managing and processing data much easier and quicker, permitting for time efficiency, which has made my job much simpler. I adore the sharing and storage of files. You don't need a lot of experience to figure it out because it is so simple to use and intuitive. The ease with which you may distribute information and links to others makes it incredibly engaged with clients.

User Profile

Liam

Verified reviewer

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Cough up the money. It's worth it.

Our organization has benefitted greatly from our decision to upgrade to the G Suite. There's some training that has to happen in the transition process, but everyone immediately saw the value of being able to have their Google Drive linked to their work email instead of mixed with their personal life. We've not regretted the money we spent on this software.

PROS

When our IT administrator asked me to beta test the G Suite for wider use at our organization, it was a no brainer. I didn't need to take two weeks to decide like he asked. I have been benefitting from Google's incredible tools including Gmail, Drive, and others most of my life, and to be able to use them at work is even better. Unfortunately, since Outlook is so entrenched, we couldn't make the full migration over to Gmail, but we use all the rest of the tools in the Suite on a daily basis. If you're setting up a team from scratch, this is the way to go. Make the easy decision and integrate everything from the start so you don't have to fix it later.

CONS

The only thing I wish is that we had started on G Suite from the beginning. It was a bit of a headache to migrate over existing accounts to the official organizational account, and some weren't able to transition smoothly. But it was definitely the right move. Otherwise, everyone would still be using their personal Gmail accounts they created back in high school (embarassing!) The price point might be a con, but in my opinion worth every penny. You get the expanded storage space, plus the ability to upgrade everyone to a professional account that matches the professional work you are doing.

User Profile

Ankit

Verified reviewer

E-Learning, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Can’t imagine a without using Google Workspace

The efficiency of Google is truly remarkable, as it encompasses a significant portion of my digital life. I've retained my original Google Workspace account's domain precisely because of the seamless integration it offers with various aspects of my online presence.Hindsight being 20/20, I realize that creating a personalized domain would have been a wise move given the substantial impact Google Workspace has had on my life. It's worth noting that my experience is not unique—many individuals share this sentiment.From a business standpoint, Google Workspace serves as the foundational cornerstone for every enterprise. It's the starting point for numerous business activities, spanning from the inception of a new company to the complex task of employee management, including hiring and even terminations. The all-encompassing nature of Google Workspace is undeniably evident, solidifying its role as an integral tool in the business landscape.

PROS

I have been a user of Google Workspace for over a year, consistently witnessing the introduction of new and enhanced features. Throughout this time, I haven't come across any aspects of Google Workspace that I didn't appreciate. I do believe that increasing the email storage space would be a valuable addition. Additionally, I'm eagerly anticipating further enhancements in Google Calendar, as it seems to have been lacking significant updates compared to other components of the suite.

CONS

Simplifying the process of switching from my current account to another would greatly enhance user experience. Although there have been attempts to address this issue, my earlier accounts were established using my current email address, making it quite challenging to transition seamlessly between different accounts.

Reasons for switching to Google Workspace

Organisational change

Luke

Verified reviewer

Wholesale, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Getting the most from Gsuite

PROS

Continuous improvements, value added services. Add-ons, Integrations, customizability, scalability, training resources are but a few of the 100's of apps available to G suite users. The more recent Desktop Cloud sync also allows you to treat your google drive folder as any other on your computer. The list goes on and on for the pros. One thing I can say is that if your a small business in need of answers to everything online there will be a tool for you in Gsuite. If you don't know how to code javascript I highly recommend finding some one who does and begin looking at things to automate as all of the GSuite family of products are quite easily added to custom functions using Google internal Javascript Library called Apps Script. Think of everything you do on a computer from a perspective of DRY (Don't Repeat Yourself) when it comes to entering and using your companies data. New customer? add the contact details to Google Sheet and the set up a custom menu which automates any potential work flows for that data. ( like generating shipping labels for samples you want to send )

CONS

Connecting with the right product for your particular need can be seem un-intuitive simply because they have so many potential solutions and different angle from which they may be approached it So adopt an attitude of exploration and take some time to see which resources may or man not be helpfull. Don't be afraid to explore the Developer areas for each app and read a few examples as it will undoubtedly impart new ideas and that will open another idea and so on and so on.

User Profile

Jalil

Verified reviewer

Computer Software, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE