All Google Workspace Reviews

1-25 of 11,105 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Allen

Health, Wellness and Fitness, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2023

Google Workspace Review: All Of Our Favorite Tools In One.

User Profile

Stephanie

Verified reviewer

Online Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Smooth, Scheduled Workdays

As I stated earlier, I'm so proud of what I've built and what I've accomplished through my online business. I have come so far and I genuinely wanted to rate Google Workspace because it's become so critical to me. I depend on it like I do my doctor. It tells me when my appointments are, when a file is done copying, & so forth. Thank you Google.

PROS

I am habitually lazy and I procrastinate worse than anyone I know but ever since I've started my own business, I've been able to keep those habits at bay thanks to software like Google Worspace. I LOVE the calendar, the real-time updates, collaboration, third-party integration, & especially task management. Without that, my business is lost. We use this software hourly. It's critical to my business!

CONS

I feel like they could make it more simple to work offline with your documents. There isn't exactly a moment I'm offline generally, but there are sometimes unexpected outages. Either way, there's really nothing negative I have to say about this software.

Reasons for switching to Google Workspace

Microsoft Word is so difficult to work with & make integrations to that I went out looking for other software.

User Profile

Jen

Verified reviewer

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed August 2022

"Worth the Price", I keep reminding myself...

My relationship with Google Workspace could definitely be described as "conflicted". I love many of the features, but other aspects, such as trying to understand their instructions and the added fees to add extra domain names, frustrates me.

PROS

What makes me stay with Workspace is the extreme capacity for file storage (you get much higher limits with a paid Workspace account, vs their free Google Drive accounts), and easy management of sending/receiving emails with one of my domain names. I appreciate how easy it is to send and receive email through my primary domain, and I like the ability to share a folder between my multiple Google email addresses. I am a "solo-preneur," but since I have many projects, I have multiple emails, and it's nice to be able to access the folder from basically every email address I've shared it with.

CONS

I really want to give Workspace higher reviews. What stops me? A few issues: 1. The fact that to add each additional domain name is an extra $12/month. 2. They say alias domains are free; they essentially redirect to a primary domain, or any other domain you've set up in your organization. But thus far, I have set up several and cannot get a single one of them to actually work. I keep getting "undeliverable" notices. 3. Their instructions are absolutely NOT "user-friendly". I dread looking up instructions on how to implement anything in Google Workspace, because their dry instructions were apparently written with the assumption that everyone reading them is on the same level of knowledge that the coders were.

Reason for choosing Google Workspace

I have heavily considered switching to Titan Email, as I was offered a low-cost trial to this through my domain registrar. However, Google is more familiar to me (even if, as they say, "familiarity breeds contempt"). I appreciate the aspects of Google Workspace that I use regularly, and don't want to trade one set of problems for other problems another set-up might potentially cause me.

Aayush

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Exploring Cloud with Google Workspace

PROS

It helps me to easily collaborate with Google Docs, Slides, Sheets, Calendars where I can manage my schedules and meetings. And even offering of Google Chats and Meet allows me to communicate with colleagues and friends efficiently which can even use from anywhere in the world from different devices.

CONS

Sometime it feels difficult to integrate our Google Chats with third part tools like Jira so that we are not able receive real-time update of production and there is very limited functionality which works offline.

Annalisa

Education Management, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2019

GSuite Makes Process Collaboration Easy

That being said, overall, GSuite is one of the most-used tools by me. I work with data sets, creative projects, photos, and more as a Social Media Coordinator and Admin. My joint-role means I'm working on a lot of different kinds of projects, and my fast-paced timelines means the consolidation of tools in one place makes G Suite super appealing and efficient. Highly recommend.

PROS

It's so easy to collaborate with GSuite. Just this week we kicked-off a complete overhaul of our processes due to retiring staff, and desire for standardization. I'll focus on Team Drives, and document sharing: -With GSuite, we set up a Team Drive that all staff have access to. It's easy to find when you click Drive, right there under your personal drive. -Using Gsuite allowed not only our manager, but also staff, to create folders as buckets of processes. For example, we use Slate, and an older CRM system, Banner, which each have wildly different levels of technical execution, but are used at the same time. Our staff just dumped a bunch of individual processes which we can now view, edit, and share back as the standardization process continues. -Easy to see who made edits, and when. So, if we have a question about a process line, we'll simply look to the edit, and can easily track and clarify questions. -GSuite does, however, have an incredible range of tools, which are all equally visible, editable, and sharable. One of the most values tools I use at work.

CONS

There are only a few cons about GSuite. -In Google Sheets in GSuite, the organization and visual user interface is not optimal. Because whatever was just edited shows up at the top, there's no way to predict a good method of searching for documents. -GSuite in general has this issue with visual user interface among projects, including Sheets

Humberto

Logistics and Supply Chain, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Collaboration and agility at work

Collaborative work would not be the same for the organization without this suite, the security and great capabilities that we use throughout the years of use generates great confidence in its use, its innovation and continuous development has been vital to support the growth of our organization.

PROS

The large number of tools they have to collaborate in real time, in addition to their laboratory of new functionalities that does not stop, their versatility and ease, all these aspects make it a great tool for the daily work of the organization.

CONS

There are few things I don't like about the tool, but one of them is that they don't have a tool that is as used or popular to compete with the project management solution.

Reason for choosing Google Workspace

The easy adaptation of the organization's users is one of the factors that most influenced the choice of this solution instead of others.

Mangaliso

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Willfen Trading's Review

Extremely satisfied, I would appreciate a lower price package.

PROS

Everything sets itself up and syncs effortlessly.

CONS

It was expensive for the Business Pro package and we had to down grade to the business starter option.

Pranay

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Overview of Google Workspace

The real-time collaboration functionality along with the cloud storage improves my productivity and reduces my wastage of time. It always acts as a bridge between me and my team. Overall I can say it's a very efficient tool to use.

PROS

1. I can easily collaboratively work on documents in real time. 2. It gives me accessibility from anywhere at any time. 3. It's affordable to use as compared to other products. 4. As it's a Google suite hence, I have no worries about my data security. 5. A very user-friendly interface allows me to work confidently and efficiently.

CONS

1. Without internet access you can use some of the functionalities only. 2. If you are looking for free storage, then it's a limitation, as per requirements you will have to make a purchase. 3. Limited integration functionalities with some of the business tools.

Cristian

Verified reviewer

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2023

Excellent alternative for work

I must make reports on students and connect to meetings with networks constantly, with Google Workspace, I can do this easily and quickly by just connecting to my account, since just by accessing it I can make reports online, store and share files, do collaborative work in preparing reports for courts, make presentations to present at talks with parents and of course, connect to meetings with different networks.

PROS

In general, everything related to Google is easy to use, you do not need extensive learning or prior knowledge to be able to use and take advantage of the different Google Work tools. Furthermore, if you don't know how to make or use any of the tools, it is as easy as using the search engine and you can access videos and tutorials on how to use the different tools and get the most out of them. In my particular case, I like to be able to have all the tools in one place and linked to my work account, since this way I don't have to go from program to program and I can access all the content easily.

CONS

I have nothing I can say against Google Workspace, since it contains all the basic tools that I use on a daily basics.

Nikki

Transportation/Trucking/Railroad, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Google Workspace Got All You Need

At work, we always use Gmail for daily notifications and documentations. We also use this for meetings, and chat communications. In simplest word, this helps us make our work easier and hassle free.

PROS

What I like the most about Google Workspace is that they have anything that you need and it is very convenient to use. You can secure privacy and it is very trustworthy. You can use it in your daily work around at home or in the office. And it makes our technology life better and easier.

CONS

There is actually nothing to disliked about Google Workspace.

Arman

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2024

Simple and powerfule

Google Workspace is a highly reliable service, and most of the features are easily configurable.

PROS

Google Workspace provides list of essential services, that are easy to configure. Google Workspace uptime is also very high, we never encountered any issues while working with Google Workspace.

CONS

Google Workspace OIDC SSO feature is not easily configurable and requires additional configuration with Google Cloud Platform to pass user group information to 3rd parties service.

Kimberly

E-Learning, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Google Workspace for the win!

PROS

Google allows me to plan my calendar and prevent conflicts from occurring. It allows my team and I to create and collaborate on files and easily share them and provide the accurate access levels to those needing accessibility.

CONS

There is nothing I can report in this area.

Bryan

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2019

Best option for a school or non-profit to share and collaborate in an office environment

Gsuite has a minimal cost for us, and it allows us to collaborate within our organization and with all of our customers as well.

PROS

Our organization wouldn't be the same without a tool like Gsuite. Most school districts use Gsuite because it is a free service. We can share and collaborate on just about any kind of document. 90% of our employees do most of their daily job within Gsuite. GSuite also connects to hundreds of 3rd party apps and it can be used as your centralized user database.

CONS

Enterprise security measures are not a top priority. Google is constantly improving this concern, but I believe Microsoft addresses these concerns better than Google.

Reason for choosing Google Workspace

Gsuite is a free product for schools.

Reasons for switching to Google Workspace

All web based solution, and it is updated constantly to add new features.

Sarah

Outsourcing/Offshoring, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2020

A Necessary Tool for Doing Business

I've been a G Suite customer both in my personal life, self employment ventures, and all the times I've contracted with companies. Over time I've pushed away using Google's proprietary tools (For example, I'll utilize a different email platform but hook it into G Suite), and I will admit there's a serious disappointment to be had when it comes to integrations with "Smart" devices. G Suite will remain a constant part of my life, and it scales well whenever I've had periods of needing additional accounts/storage.

PROS

G Suite is intuitive, and merges well into the workflow for users who've already been using Google products. It doesn't take much to tweak it a bit though it's often a good thing to restrict people to the environment they (often) grew up using.

CONS

The walled garden which is Google becomes G Suites strongest selling point and also it's greatest weakness. Some organizations may not find this meets their needs, and while it's not specific to my use-case everyone should evaluate if G Suite meets their compliance needs. I also will say the admin panel is a bit simplified in comparison to what IT professionals may be used to (this might just be me), though it's improved with time.

Reason for choosing Google Workspace

It was familiar.

Reasons for switching to Google Workspace

It started (like with so many others) that I needed a business domain, and grew from there.

User Profile

Bart

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

The easy all-in-one collaboration suite

Google Workspace is an affordable solution for our team to make sure we can focus on the job and have everything at our disposal without the need for an IT team to manage our infrastructure or account management.

PROS

Google Workspace was our go-to-choice when moving away from a Microsoft environment. It allows us, like no other of its competitors to: 1) collaborate with ease As we work together on documents all the time, it is really easy to have Google's suite of tools at our disposal with a generous amount of data. 2) setup & onboard new users without hassle Adding new users, even temporary account for students is really easy. Sharing previous docs, an onboarding map and the likes is done with almost no effort. 3) manage rights & permissions Managing users and adding them to subsidiaries or managing individual rights is straightforward.

CONS

At first, the 100% webbased solution, was not fully trusted for users when going offline. But Google has come a long way improving towards a solution that works perfectly on and offline. Chromebooks that enter the domain are treated automatically as 'managed' by the organisation, which limits some functionalities even when this is not intended. It is a minor downside however and actually makes sense to do it this way.

Reason for choosing Google Workspace

We were already using google products for some time without the workspace behind it. Switching to full time use was the most natural choice.

User Profile

Mohammed

Verified reviewer

Higher Education, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Google Workspace is a life-saver for all our collaboration and communication needs

Since the rise of the COVID pandemic, our school's functioning was stopped completely and the students were facing severe education loss. However, we found Google Workspace, an all-in-one tool for our organization in terms of all aspects including colleague communication, student-teacher communication, file storage, online exams and many more! Hence, we bought Google Workspace and were amazed by its unlimited functionality and integrations. Overall, it is the best platform for collaboration with eye-catching features.

PROS

Google Workspace is an easy and effective tool to connect and collaborate with my students and colleagues without any hassles. It has various platforms like Google Chat and Gmail for efficient communication. It also has Google Meet for simple and high-quality video calls and online classes. It has a range of affordable pricing plans which offer from 30GB to 5TB and even a plan that offers unlimited storage option. Various features of Google Drive like file sharing and commenting makes it an amazing tool for storage and collaboration. There are various other things that come with Google Workspace. Google Docs offers cloud document creation, Google Sheets helps in storing students' marks, Google Forms helps in creating online tests and grading and Google Classroom helps in virtualizing all of our classes with many amazing features. It is cost-efficient and the most productive tool that you'll ever need for collaboration, teamwork and storage.

CONS

From the perspective of an educational institution, I would recommend adding more features like attendance and live student monitoring in Google Classroom. Also, in Google Drive, I would love the ability of creating multiple sharing links for a file.

Reason for choosing Google Workspace

There weren't much features in WPS Office and the cost was not worth the product. On the contrary, Google Workspace offered many more features at an affordable price. Hence, we choose Google Workspace.

Reasons for switching to Google Workspace

Microsoft 365 was working well before the COVID pandemic but after the pandemic, we had to switch to Google Workspace as Microsoft 365 it was lacking many tools like Google Classroom from an educational institute's perspective. Hence, we switched from Microsoft 365 to Google Workspace.

Rendel Anne

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

A Tool for Effective Collaboration Platform

Overall, using this service to store documents is helpful. Less so for anything more difficult because you'll have to handle everything on your own and won't be able to rely on the system to help you locate, store, and retrieve documents.

PROS

The simplicity of collaboration, the features it offers, the untapped potential, the support for actual collaboration services, the freedom of movement and accessibility to services from any location at any time.

CONS

Due to the large number of product variations, customers may be confused about the pricing and feel that they are not receiving value for their money. Additionally, the ability to upload and save files Less storage space is available for free. By raising the maximum number of files that can be saved during free trials, this quality must be added.

Reasons for switching to Google Workspace

They are alternative but I chose Google Workspace because it makes managing and processing data much simpler and faster, allowing for time efficiency, which has greatly simplified my job. I adore the ability to share and store files. Being so easy to use and intuitive, you don't need a lot of experience to figure it out. It is highly engaging because of how simple it is to share information and links with others.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

The most important tools suite for a small company !!

My overall experience is of course great because it was not, I would have asked my boss to switch with something else, but it never occurred to me to do so. I was already using Google OS for personal stuff because I love the brand and the UX-UI, but when I started to use for the work environment I was totally amazed by the powerful tools. Plus, with the new updates being done, it's just added more clarity and union where to go or use some of the tools !

PROS

Most impactful features:- Create emails for employees, it helps to identify them and allow them to access our apps or others apps without them using personal info. They can be protected and be in a safe digital environment with us.- Create/schedule meetings with Google Meets with business partners or colleagues with easiness.- The Calendar; it has everything to manage our time/project or deadlines plus using the reminders in Slack, it's a must. It's super helpful.- Cloud Storage; we use Keep, Drive and also Photos for Marketing, Assessments and Info sharing, so we need to be able to access quickly these documents and anytime too, so it's a very important tool to us.- Email Inbox Management; I would say the most important tool of all because it's the one that allows to communicate, reach out businesses from all over the world !! Some of us, have different roles, but we need to be aware of these communications so again having integrations on Slack, is very helpful !

CONS

I think sometimes it feels very massive and vast, so we are not fully aware of the potential and power of Google Workspace, so it feels a little daunting and exhaustive to check all the apps that are aware in Google Workspace.

Reason for choosing Google Workspace

Usability, versatility and also, Google is quite known over here in Canada so we knew it was the good choice to do.

User Profile

Jisselle

Verified reviewer

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

Google Workspace is the absolute best - there's truly no other option!

Having an international team, the integration with Gmail, Google Drive, Calendar, Docs, Sheets, Slides and more has made our collective workflow so much more efficient. I love being able to collaborate with my team in real-time on documents and spreadsheets, and the ability to access everything from any device has been a lifesaver. The interface is clean and easy to use, but customer support can be difficult to get a speedy response from, but hey, it's Google. I highly recommend Google Workspace to anyone looking to streamline their work process.

PROS

It's easily accessible for remote workers to collaborate. With a global team that works cross-collaboratively, it's important to have all shared work files in one place, easily customizable and streamlined. Saves our company hours in electronic file management.

CONS

I have no cons about Google Workspace itself! I guess, for Google Meetings, I wish it were a bit less glitchy. There can be issues when creating meetings for other attendees, or echo issues.

Reason for choosing Google Workspace

Ease of use! Scheduling capabilities and file management system - oh and Google Forms!! So many reasons why Google was the best choice.

User Profile

Jennifer

Verified reviewer

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Could not function without Google Workspace for my business

I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. We use Google Drive to share and collaborate on documents, Google Calendar to coordinate events, Google Meet to have face-to-face meetings with other team members, no matter where they are and Chat to communicate information quickly to one another.

PROS

Google Workspace is the cornerstone of my virtual assistant business operations. I rely very heavily on Gmail, GDrive, Chat, Meet and Google Calendar to coordinate and work with my team, whether they are in the same room or across the globe. Prior to using Google Workspace, I used Microsoft Outlook. There is absolutely NO COMPARISON between the two. Google Workspace is far more intuitive, efficient, effective and has more functionality than any other similar product on the market.

CONS

I cannot think of anything at this time.

Reason for choosing Google Workspace

Google Workspace is user friendly and the features and functionality of Google Workspace go far beyond any other similar product.

Reasons for switching to Google Workspace

I was provided with a free Google Workspace account by an employer. I discovered that it is much more user friendly and the features and functionality of Google Workspace is beyond comparison with Microsoft Outlook. When I started my own business, I did not think twice when choosing Google Workspace over Outlook and other products. I am a loyal Google Workspace user!

User Profile

Chad

Verified reviewer

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2018

The new gold standard

G Suite is a must for the modern business. It's completely backward compatible and platform agnostic, meaning you can give your clients exactly what they need no matter how old their tech is.

PROS

G Suite is comprehensive. It includes Gmail, Calendar, Drive, Docs, Sheets, Slides, and more. They are constantly up-to-date and their web apps are practically bulletproof. Docs, Sheets - The features keep rolling out to make this a Microsoft Office killer. Instantly sharable files and amazing versioning keep the world smooth. I'm constantly using Sheets' API integrations to organize and sort data in real time and present to clients. And I love the Docs outline view. Drive - The semi-recent interface update has made Drive so much more usable. Extremely flexible and intuitive.

CONS

My biggest complaint about Docs and Sheets is how long they take to start up and load a document. Because there's no native desktop app, these startup times really add up when working with multiple documents. Besides that, I wish Docs had more formatting flexibility so I could create my own heading styles, paragraph styles, etc. I have two Google accounts - one personal and one for work. Google can't ever seem to open documents or files with the right account, even if I have explicit ownership on one. As far as I can tell there's no way to open a folder or file with a specific account either, so I can't bookmark a google drive folder with a certain account to always open with that account. Google admin tools are another pain point. G Admin is leagues better than traditional admin tools, but they are still very slow and get this - the search isn't comprehensive. If you search for @company.com, hoping to find all the email addresses and groups you own for that company, you are out of luck. You will get 0 results. Managing group members is also clunky and slow. It uses a very dated layout and doesn't reliably update its display. I often have to refresh the page to actually see the members I've just added.

Gerard

Leisure, Travel & Tourism, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

G Suite Review

G Suite helps my team to be much more productive than the way they were before implementing G Suite. We can use the Gmail, Calendar, Hangouts, and Google Drive apps to manage the business' contacts lists as well as email campaigns. Gmail helps communication between my team, our existing clients, and potential clients. The Calendar helps my team and me to plan meetings and manage calls. G Drive helps me to organize all of my documents. Maps has been indispensable when planning out the routes for face to face meetings with clients. Every aspect of the G Suite helps my business run efficiently and effectively.

PROS

Everything about G Suite has been extremely helpful. It is an absolutely amazing set of apps which can help run any business. I've used Gmail for several years and it is easy and reliable. On top of being easy to use, I've had virtually no problems at all other than forgetting my own password; however, that was quickly resolved. Google Calendar is a calendar app, and in my opinion definitely one of the most useful and comprehensive calendar apps out there. I have been able to organize events by color and have even gone so far as to share my calendar with the others in your G Suite, which has made it extremely easy to schedule meetings and conference calls with my staff. As if that weren't enough, G Suite even has iOS apps that can be used on your iPad and iPhone, which happen to be essential tools in my line of work.

CONS

I found it a little difficult to import my phone contacts to the Gmail app using automatic sync. I just manually enter them, which in my case, is actually beneficial as I'm able to edit irrelevant contacts and relevant contacts.

Jesse

E-Learning, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Powerful tool for collaboration - and for nonprofits it is free!

G Suite has allowed better real-time communication, company branded emails, and provided lots of integrated software tools that are easy to use, share, and adapt for various projects. The ability to share and edit documents among a large group and in real time has greatly reduced administrative time in managing group projects (e.g. minutes can be taken during a meeting with several people entering information and then instantly shared with all).

PROS

I began using G Suite many years ago as the Director of a small foundation. Since we were a 501c3 we got it for free!! Now that I'm in the private sector - I still appreciate knowing that Google supports non-profits in this way. Bonus points! Anyway - back to the product. G Suite allowed me to set up unique email addresses that used our website url ending (rather than gmail) for our staff, board members, or special projects. We were able to create surveys, forms, and other documents and then set the access and privacy as needed for each item. This was a huge game changer for me as an administrator. No more getting 12 various emails and attachments with feedback on a document. All of us can make notes, suggest changes, etc. in real time.

CONS

Occasionally I have run into limitations on my ability to do things that are easily accomplished with Microsoft desktop applications or other software providers - like formatting documents, creating word limits in surveys, etc. I've also been unable to access cloud based items on a couple of occasions due to G Suite errors. These were quickly resolved but still inconvenient in those moments.

Reason for choosing Google Workspace

Really, we were just using a lot of other tools and dealing with inefficiencies before finding G Suite. I still use some of the "alternative" products - like MS Office, Photoshop, etc. - but G Suite is still unmatched in its ability to deliver a ton of tools in a single dashboard that can be used, adapted, and shared anywhere (via the cloud) and with anyone (via individualized settings).

Anastasia

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Great Choice for Organizations of All Sizes

Google Suite is a great solution. Probably it is one of the best collaborative sites. It makes communication, sharing, and coworking super easy. I never have to worry about losing any files or information because G suite has my back!

PROS

I used G Suite for university purposes, but when I realized it is similarly helpful in work setting - it became my favorite tool. I would use Google Docs to document my learnings and work on my assignments and then I would switch to work account and use the same tools to produce valuable work. I am in love with the Google Meetings and Calendar feature and seeing how busy are others based on their schedule. It is extremely easy to collaborate with teammates. I don't have to worry whether I forgot to save a document or about making mistakes (because almost everything can be corrected so easily). The search feature is amazing allowing me to find any document by typing a word/phrase. Also the feature to schedule emails it's absolutely great because it allows me to be professional and to not disturb anyone.

CONS

One of the negative parts is for sure - the difficulty to remove many documents at a time. Support team can be considered average. Small note: When replying to an email from a long thread, I need to type the response which is located at the bottom of the long chain of previous emails. It might waste time in urgent situations by requiring a lot of scrolling. In order to use it - an internet connection is needed even though many features are crucial. Google Sheets don't have so many features compared to Microsoft Excel.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2018

Would never use another service just for the company email alone.

GStuie, and Google in general, gives the answer to so many questions and provides so much for such a great price, it is ridiculous to conceive of using anything else.

PROS

There are so many things that GSuite can do that it would be impossible to list all of the pros. I'm going to just focus on email for this review to try to simplify things. The greatest thing about GSuite for your company email is that if you have a parent company, with multiple smaller companies underneath it, you don't have to pay to have email service for every single domain! Each domain can be set up as a subdomain of the parent company and then every user can receive email at theirname@eachdomain.com in the same mailbox! Additionally, you can create a "group" like "support" and it will then work for the main domain and each subdomain in the same group section! You can have them all go into a group messaging system where any of your users can respond, or you can use routing to send them to a ticketing system! Easy Peasy! That's just one part of one product, out of MANY, Amazing!

CONS

It almost always has the ability to perform the function that you need, the only problem is that sometimes finding that information can be a little difficult, specifically finding the correct wording to search for if you're not familiar with the lingo for a particular feature. Additionally, Google support can sometimes be a chore to contact, but once you do get a hold of them, I must say they are exceptional overall! Also, they don't allow API Keys for subdomains, so linking some services like email or maps with other programs to do automated stuff on your behalf for a specific subdomain can at times be challenging.

Showing 1 - 25 of 11,105 Reviews