All greytHR Reviews

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User Profile

Abhishek

Verified reviewer

Logistics and Supply Chain, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

A friend for all HR's and employees

I have been using this software for HCM since I joined Loadshare Networks and have seen it evolve through various upgrades. Hope it adds more useful features in the near future

PROS

The homepage gives an overview of which of my team members are already in office and helps me delegate work accordingly. The overview of pending tasks also enables me to clear all pending actions items early in the morning, so I can focus on more productive work throughout the day. The user interface is user friendly and can be understood by a layman and does not need any kind of training/refresher training.

CONS

The people tab should have email ID and phone number of all employees in the directory for our perusal Also, sometimes it doesnt capture location correctly

Vendor Response

Glad to receive such a detailed review. Appreciate your effort. Thank you for being a valued customer of greytHR. There any many intereting features in the pipeline.

Replied April 2022

Reema

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

A one stop shop for HR Solutions

Over all i am very happy. Specially the Customer support team. There had never been an instance where i had been unsatisfied. They always try to help to the fullest. In case they are unable to they understand the issue and try getting it implemented in the system at the earliest. For any HR we need an evolving software with great customer centric support which is totally there for for Greythr

PROS

I like the way they are enhancing each day bringing in new changes. Specially the Letter generation has helped us a lot during covid when physical handover of letters were not possible.

CONS

Nothing to not like. The best thing about Greythr team is that they are striving to improve everyday.

Reason for choosing greytHR

Cost effective and lots of feature in one place, Easy to use

Reasons for switching to greytHR

For a better User interface, options, customer friendly

Vendor Response

Glad to receive such a detailed review. Appreciate your effort. Thank you for being a valued customer of greytHR.

Replied April 2022

User Profile

Jincey

Verified reviewer

Internet, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed October 2021

greythr review

PROS

The customer service team is brilliant and very effecient

CONS

A lot of modules are not well thought out. Even basic things like onboarding and exit are not created effectively and not customisable

Vendor Response

Appreciate your effort in sharing a review. Glad in knowing that you are enjoying the customer service. Please do share detailed observations on specific modules like onboarding to reviews@greythr.com. We value each and every input from users and professionals. Thank you for being a customer of greytHR

Replied December 2021

Ujawal

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

greytHR Uses, Functionality & Customer Experience.

Overall experience with greytHR is good, their software, customizable services, payroll & HRIS is good enough to work on, but they can try to be good with customer support on critical issues, on letters uploading they can maximize the numbers of letters of uploading.

PROS

If we talk about pros of the greytHR, Then: - Inexpensive, if comparing the features with the market. Interface is very easy to use and futuristics. Customization is very good thing in this, you can customize as per your need. Employees portal is also a good thing. Running the payroll and numbers are always a useful and easy to use in greytHR.

CONS

If we talk about cons of the greytHR, Then: - At the time of payroll, its Stucks. Many times, they support on time on any issues, but Manier times support from the greytHR is is not on time, they can take 4 months of time. While uploading the letters, it throws error, cannot upload more letters, so here automated process is not good.

Reason for choosing greytHR

Inexpensive. easy to use. Futuristics. Easy to customize.

Stella

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Im pretty comfortable in using greytHR for my daily payroll acitivities

Overall I'm happy using the software, may be reports module also to be better.

PROS

The payroll features, it saves lot of time and I don't have to worry if all the rules and regulations as per labor law is covered. I just trust the way it is built and ensure accurate outputs are given.

CONS

I'm not comfortable with leave granting, this needs to be user friendly and needs improvement. It is confusing while granting leaves.

Reason for choosing greytHR

Initially due the cost we purchased and then later realized it is worth the money spent as it saves lot of my time.

Vendor Response

Appreciate your effort in sharing a review. Glad to hear that you are receiving value out of greytHR. Regarding the area of concern, leave grant, please send a bit more details to reviews@greythr.com for a better understanding of the requirement.Thank you for being a valued user of greytHR

Replied May 2023

Mohd

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Greythr Review

Greythr software is very easy to use for both Admin and for employees as well.

PROS

Greythr is a great payroll software with simple navigation and functionalities It gives tutorial for both Employee & Employer's for easy understanding. Tax calculation functionality make it unique.

CONS

it is not a globalized payroll software.

Reason for choosing greytHR

Greythr is easy to use and price is very reasonable and keka is not easy to use and price is also expensive then Greythr.

Vendor Response

Glad to hear that you are receiving value from greytHR. Appreciate your effort in sharing a review. Apart from India we provide payroll for GCC and also many other countries in APAC are in our roadmap.Thank you for being a valued customer of greytHR

Replied August 2022

Vishwambhar

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed June 2022

Scope of Improvement

PROS

This software has all the things, as per organisational need. The Employee on boarding and self service portal is the best part. yes there are scopes of improvement but over all product is very good. You need to improve report section as we can not prepare Manpower report consisting all the information about the employee (Manpower database.)

CONS

The customer support is very poor. System generated mails and videos are not helpful for your customers.

Reasons for switching to greytHR

For better experience and more constructive reports

Vendor Response

Appreciate your effort in sharing a review. We are committed to deliver outstanding service always.Thank you for being a valued customer of greytHR

Replied June 2022

User Profile

Sarfaraz

Verified reviewer

E-Learning, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

User Friendly HR Software & Leave Management

Overall, my experience with greytHR has been incredibly positive. The HR software intuitively responds to my needs and offers the perfect platform for managing tasks such as payroll processing and attendance tracking. Furthermore, greytHR allows me to take full advantage of various automated features to ensure that I'm getting the most out of the system without having to put in too much effort. With efficient reporting capabilities as well, it gives me peace of mind that data is being collected and stored easily. Moreover, flexible user control features enable different people within the enterprise to access only specific information they need while keeping sensitive data away from unauthorized users. Altogether, greytHR has been an extremely useful tool that provides great value at a competitive price point and I'd recommend it highly.

PROS

GreytHR is an innovative HR software designed to make your HR processes easier and more efficient. Reduce paperwork and simplify employee leave management, attendance tracking, payroll processing with a single dashboard. Better manage your entire payroll processes with automated compliance updates and in-house customizations tailored to your business needs. Utilize over 15 features specifically designed for home-based businesses or multi-structure companies like salary structures, job profile tracking, tax calculations, statutory deductions, and salary release foresight reports. GreytHR provides you power over how you want to manage company resources of people and money.

CONS

GreytHR may offer a wide range of HR management solutions, but it is not without its drawbacks. One concerning issue is that access to employee records can be limited due to the lack of ability for offline viewing, which can prove inconvenient and dangerous should an emergency arise. Furthermore, integration with other systems may be difficult, leading to redundancies in management processes and data inconsistencies. Finally, users may at times experience difficulty in navigating through the interface, which can hinder their efficiency as they are attempting to access and update information.

Vendor Response

Happy to note that you are receiving value from greytHR service. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR.

Replied February 2023

Shaveta

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Amazing Experience working on Greytip

PROS

It has user-friendly interface, comprehensive features, and tasks like payroll, attendance and employee management can be efficiently handled.

CONS

Nothing as such because of which we have been sticking to Greythr since 2018.

User Profile

Enakshi

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Great app for daily use for employees

It is a decent and useful app to manage daily tasks

PROS

The simple to use UI screens, and ease of management of the tool makes it useful. One can easily access information on holidays, leave balances, attendance and approvals to take or do.

CONS

The app often times hangs, or does not pick up the location which creates delay in signing in. These lead to bad user experience

Vendor Response

Appreciate your effort in sharing a review. Happy to note that you are getting value. The app is enhanced now and improved performance as well. Thank you for being a valued customer of greytHR

Replied October 2023

Raju

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

Exploring greytHR

greytHR provides businesses with an efficient and customizable solution to manage their HR and payroll operations. It is expensive as well for the features it provides.

PROS

1. End-to-end HR management: itprovides an all-in-one HR management solution that includes recruitment, onboarding, attendance tracking, leave management, performance management, and more. This makes it easy for businesses to manage their HR operations in one platform.2. Customizable solutions: it can be tailored to suit the needs of businesses, making it highly customizable. This allows businesses to set up the platform according to their specific workflows and processes.3. Automated payroll processing: automates payroll processing, ensuring accurate calculations and generating payslips in a timely manner. This saves businesses time and reduces errors in payroll management.

CONS

It can take some time to learn how to use the platform. However, the software offers tutorials and support to help users get started.

Vendor Response

Glad to hear that you are receiving value from greytHR service. Appreciate your effort in sharing such a detailed review. Thank you for being a valued customer of greytHR.

Replied February 2023

Joshua

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Easy Implementation and Easy Usage

It has been fantastic.

PROS

This application is very easy to implement from an organization standpoint, and easy to use from the users standpoint. Not very expensive. Available features cover key HR functions required for a small organization like us. Have excellent support.

CONS

I did not find the IT declaration / TAX related functions very easy to understand and use - maybe because i am not accounts professional

Reason for choosing greytHR

I have used this in my previous organization and was very comfortable with it.

Vendor Response

Happy to note that you are getting value out of greytHR. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR. We have plenty of resources to hand hold users in various features; including webinars, videos, help docus, faqs etc. https://support.greythr.com/hc/en-us

Replied June 2023

Diana

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

Review

PROS

It looks good, has made a lot of things easy for me and my organization

CONS

There is a lot of room for improvement as mentioned previously

Reason for choosing greytHR

Economical

Vendor Response

Happy to note that you are getting value out of greytHR. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR. Kindly share detailed requirements to reviews@greythr.com

Replied June 2023

Sailaja

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

GreytHR feedback

The fact that the GreytHR team is coming up with options, the support team response is good. The Statutory compliances can be more accurate in terms of PF etc.

PROS

The process is simple and GreytHR is evolving in the past five years that I have been using.

CONS

The user interface can be more attractive. The agreement copies were not shared in a standard format despite asking the sales team. That team can be more assertive.

Reason for choosing greytHR

User friendly.

Vendor Response

Appreciate your effort in sharing such a detailed review. Happy to note that you are getting value. The feedback regarding UX is shared with the design team. Thank you for being a valued customer of greytHR

Replied December 2023

Amit

Pharmaceuticals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Easy to use

User Friendly fsfs

PROS

Full & Finanal, Hold salary Management, Attendance tracker

CONS

Self report generator, Support...........

Reasons for switching to greytHR

Autu tracker

Vendor Response

Happy to note that you are receiving value from greytHR service. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR.

Replied February 2023

Balachandran

Human Resources, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Greythr User Review

PROS

GreytHR payroll software is very easy to implement/use and covers all the aspects which is required for the smooth running of the payroll. I have been using this for the last few years and don't mind recommending this software anyone who is in search for a payroll software.

CONS

GreytHR payroll software is very easy to implement/use and covers all the aspects which is required for the smooth running of the payroll. I have been using this for the last few years and don't mind recommending this software anyone who is in search for a payroll software.

Vendor Response

Happy to hear that you are receiving value from greytHR service. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR.

Replied February 2023

sathyan

Financial Services, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

User review on GreytHR

Overall very satisfied with the software. Very helpful in payroll processing, tax compliance, recruitment management and increment/appraisal management.

PROS

The expectation from payroll software is 1.should be easy to use in terms of payroll processing. It has great features on bulk upload, single upload at level of inputs.2. Reports should be relevant and no further customization required3. input processing time should less4.Industry/statutory updates to be taken care automatically5.attendance and payroll processing should be easily integrated6.Recruitment process7.good access control8.Easy access to support team9. Cost effectiveI find all these to be at best level in the GreytHR software.

CONS

1.Expense management2. staff loan recovery and update management ( no controls for changes for even to administrators)

Vendor Response

Glad to hear that that you are receiving a lot of value from greytHR service. Appreciate your effort in sharing a review. Enhancement of loan module and expense module are in the roadmap. Thank you for being a valued customer of greytHR.

Replied February 2023

Namrata

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Worth it

Very Good

PROS

Easily understandable and easy to operate.

CONS

Face errors sometimes and after adding a new employee sign option is not available on their portal.

Vendor Response

Happy to note that you are getting value out of greytHR. Appreciate your effort in sharing a review. Thank you for being a valued customer of greytHR. Please share more specifics regarding the area of concern experessed via a help desk ticket and an expert will look in to that.

Replied June 2023

Nabamita

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

GreytHR review

Overall I'd say GreytHR is a complete package to use total Human resource management & also useful & easy to access.

PROS

Recently we are using Employee Onboarding feature, Resignation features which are very useful & valuable. It's easy to maintain & keep all data.

CONS

Sometime we get ticket responses in delay.

Reason for choosing greytHR

As we are getting too many features which are required for us so we don't want to move to another products.

Vendor Response

Glad in knowing that you are getting value from greytHR. Appreciate your effort in sharing such a detailed review. Thank you for being a valued customer of greytHR.

Replied May 2022

Jayashree

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Very good software to use for all HR's

This software make us easy to track the attendance & Leave policy, most important and accurate in payroll processing and we can easily generate the reports. i really like to use the software forever.

PROS

This software make us easy to track the attendance & Leave policy, most important and accurate in payroll processing and we can easily generate the reports.

CONS

there is no such least points, sometimes confused about in final settlement process calculations.

Vendor Response

Appreciate your effort in sharing a review. Glad in knowing that you are getting value from greytHR. Thank you for being a valued customer of greytHR.

Replied May 2022

Raj

Aviation & Aerospace, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

User of GreytHR since 8 years

Wonderful

PROS

Installation and use is super easy. We never thought that the integration of any tool will be so seamless. I would recommend all small businesses to use this software to save time and avoid errors. Favourites: Payroll Attendance & Leave

CONS

There are many minor features that get ignored by the GreyHR team. Can add manual timesheet entry module with additional cost then the tool will be whole.

Vendor Response

Happy to hear that you are getting value from greytHR. Appreciate your effort in sharing a review. Thank you for beinga valued customer of greytHR

Replied June 2022

Rony

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Journey to encasement

PROS

As we where maintaining Data in excel , we found greythr the right fit for our requirements, the Support team is great specially "[SENSITIVE CONTENT]"

CONS

Overall the software is good but some areas needs to be developed, we have given some of the suggestion to the development team hope they will take it forward.

Reason for choosing greytHR

Easy to use and it fits our requirements

Vendor Response

So glad in knowing that you are getting value from greytHR and thanks for being a customer. Also appreciating your effort in sharing a review. A lot more features and enhancements are in the pipeline.

Replied July 2021

Darshan

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

greytHR Review

Moderately satisfactory

PROS

Easy to understand, Modules are well differentiated.

CONS

Customization, Development as pet the need of time, Speed in error resolution, Rectifying the overlaps in process

Vendor Response

Appreciate your effort in sharing a review. Happy to note that you are getting value. Thank you for being a valued customer of greytHR

Replied October 2023

Sharmila

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Good Software

Its overall good software, and am happy what job am doing in greytHR. Very suppotive team

PROS

Easy to track leaves and employees information , easy to access employees to apply leave

CONS

it can be little more upgrade to this pandamic (Ex. we have to apply WFH on a daily basis , it could better if the software can do it on weekly basis and Employee can review the attendace.

Vendor Response

Glad to hear that you are getting value from the solutiion. Appreciate your effort in sharing a review. Thank you for being a valued user of greytHR

Replied July 2022

Kavya

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Easing People Management with GreytHR

Its been a smooth ride, the support team is always on their toes when a issue is raised.

PROS

The UI/UX is very friendly, has good features and report building capacity. The team keeps adding benefit to users at the existing cost.

CONS

Nothing found so far, it can get little better with more ready form of HR reports needed monthly.

Vendor Response

Appreciate your effort in sharing a review. Glad to hear that you are receiving value out of greytHR. Thank you for being a valued user of greytHR

Replied May 2023

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