

Gusto Software
FrontRunners
About Gusto
Gusto Pricing
Core: For smaller businesses with simple salaries, wages, and pay schedules. $39 per company + $6 per employee per month. Complete: For businesses with complex hiring, payroll, and team management needs. $39 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Select: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
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Gusto run payroll
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Gusto User Reviews
OVERALL RATING
Showing 1 - 5 of 3,531 reviews
Matthew
Company size: 2 - 10 employees
Time used: More than 2 years
Review Source: Capterra
February 2021
Great value. All the features you need.

Kalen Rainbow
Verified reviewer
Company size: 2-10 employees
Industry: Sports
Time used: More than 2 years
Review Source: Capterra
May 2022
Gusto - a breeze for small biz
My experience managing Gusto is from the POV of a company with seasonal employees, but I also worked at two other companies that used it. That's the thing: there's great carryover if someone already worked for a company that used Gusto, as administrators can access any stored documents easily (and the employees don't have to worry about uploading a new form every time). It makes tracking tax forms a lot easier, knowing that they're always going to be in the same place. Running payroll is mostly intuitive as well, though there's a bit of a learning curve involved to make sure all the automations are as needed.
Pros
Gusto makes it easy to interface with all your employees, making direct deposits and tax forms a breeze.
Cons
Honestly, I can't find any downsides that outweigh the benefits of Gusto for our small business. If anything, it challenges me (as a manager with not a lot of administrative experience, as we don't have a separate department to take care of it) to learn the ins & outs. This can be a learning curve when it comes to, say, automations and admin permissions, but a gentler one than I would expect.
Corey
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
May 2022
Payroll done simple enough for ANY staff member.
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.
Pros
Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.
Cons
Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.
Reasons for choosing Gusto
Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.

Shannon
Verified reviewer
Company size: 2-10 employees
Industry: E-Learning
Review Source: Capterra
June 2022
Gusto Free Trial
I ended it after the free trial
Pros
It was an all in one software for payroll
Cons
I didn’t really like the paying per contractor
Reasons for choosing Gusto
I ended up choosing QB
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
March 2022
Great for payroll
It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.
Pros
Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.
Cons
Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.
Reasons for choosing Gusto
Reputation and ease of integration with other platforms.
Reasons for switching to Gusto
Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.