Gusto vs stratustime

RATING:

4.6

(3869)

Gusto has 3869 reviews and a rating of 4.64 / 5 stars vs stratustime which has 25 reviews and a rating of 3.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (3869)
3.6 (25)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
April 17, 2024
July 8, 2022
Pros/Cons
  • Pros

  • One of their competitors has some nice offerings, but we found that they were mostly for larger companies with more employees than we have. Gusto seemed a perfect fit for our size and our budget.
  • The simplicity and ease of setting it up and using everyday is a big plus. The detailed instructions and guides about state laws is fantastic.
  • Cons

  • Even after having an account with the company, I was unable to log into the android version. I was confused to whether the app even had anything to do with the company.
  • The problems continued into this year - anytime I had a problem, it consistently took waaaaaay to much time to get a response from someone who could actually fix my problem.
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  • Pros

  • I like that my drivers and warehouse employees can clock in from either the computer or cell phone with GPS Geotagging.
  • The software is very user friendly and has a nice layout. It's easy to see your weekly hours as well and make changes.
  • Cons

  • Starts to struggle with varying pay systems. Post-implementation customer service is a little laissez-faire.
  • I really don't like that when you hover over the clock in/clock out buttons they get larger, it makes it very confusing and sometimes I click the wrong thing.
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Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos